Overview: 2013-16 Member Assignment Descriptions & Direct Service Reporting Tools
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Transcript of Overview: 2013-16 Member Assignment Descriptions & Direct Service Reporting Tools
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Founded in 1995 by the National Association of Community Health Centers, Community HealthCorps is the largest health-focused, national AmeriCorps program that promotes healthcare for America’s underserved, while developing tomorrow’s healthcare workforce.
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The mission of Community HealthCorps is to improve healthcare access and enhance workforce development for community health centers through national service programs.
The vision of Community HealthCorps is to become a national service pipeline for careers in community health centers that is improving access to necessary primary and preventative care services for the medically underserved.
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For further information about Community HealthCorps, visit www.communityhealthcorps.org
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Overview: 2013-16 Member Assignment Descriptions & Direct Service Reporting ToolsOctober Mandatory Program Coordinator CallAnastasia Romanova, Program SpecialistKellie Perkins, Research and Data Associate
October 15, 2013
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Performance Measures2010-13 VS. 2013-16
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2012-13 Performance Measures 2013-14 Performance MeasuresDelivery of Health Services• Output: 50,000 individuals enrolled in health insurance,
services or benefits programs.• Related Service Activities: Enrollment• Output: 18,000 individuals receiving language translation
services at clinics and in emergency rooms• Related Service Activities: Interpretation• Int. Outcome: 90,000 individuals who are uninsured,
economically disadvantaged, medically underserved, or living in rural areas utilizing preventive and primary health care services and programs.
• Related Service Activities: Health Education
Access to Care• Output: 50,000 economically disadvantaged
individuals/year enrolled in health insurance, health services, and other health benefits programs.
• Related Service Activities: Enrollment (insurance, benefits programs, health services (e.g. education), Outreach
• Output: 75,000 economically disadvantaged individuals/year receiving information on health insurance, health care access, and other health benefits programs.
• Related Service Activities: Health Education, Interpretation, Non-Financial Case Management
• Int. Outcome: 30,000 individuals enrolled in health services, health insurance and other health benefits programs who indicate an improved attitude toward use of preventive and primary care services.
Financial Literacy• Output: 37,500 economically disadvantaged
individuals/year receiving financial-health literacy education in-person, on the phone, or by email.
• Int. Outcome: 22,500 economically /year receiving financial literacy services who indicate improved financial-health knowledge.
• Related Service Activities: Financial Outreach Services , Eligibility Assistance, Financial Counseling, Financial Case Management
PRIMARY PERFORMANCE MEASURES
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2012-13 Performance Measures 2013-14 Performance MeasuresChildhood Obesity• Output: 3,000 children and youth engaged in in-school or
afterschool physical education activities with the purpose of reducing childhood obesity.
• Outcome: 600 participating children and youth will experience an 8% increase in aerobic fitness during in-school or afterschool physical education
• Related Service Activities: Health Education (physical education)
Independent Living• Output: 4,500 older adults and individuals with disabilities
receiving food, transportation, or other services* that allow them to live independently.
• Int. Outcome: 2,700 older adults and individuals with disabilities receiving food, transportation, or other services* who report higher level of social ties/perceived social support.
• Related Service Activities: Enrollment, Health Education, Outreach, Interpretation, Non-Financial Case Management, Financial Outreach Services , Eligibility Assistance, Financial Counseling, Financial Case Management
Volunteer Mobilization• Output: 7,800 unduplicated Non-AmeriCorps volunteers
recruited and coordinated• Related Service Activities: volunteer mobilization• Target Special Populations: Baby Boomers (individuals born
between 1946 and 1964), Disadvantaged children and youth, College students enrolled in a degree-seeking program
Services to Veterans/ Veteran Family Members• Output: 1500 veterans and military family members receiving
CNCS-supported assistance* that enhances their quality of life.
• Int. Outcome: 900 veterans and veteran family members receiving CNCS assistance* who report having increased social ties/perceived social support.
• Related Service Activities: Enrollment, Health Education, Outreach, Interpretation, Non-Financial Case Management, Financial Outreach Services , Eligibility Assistance, Financial Counseling, Financial Case Management
*education, enrollment, outreach, case management & supportive counseling services on health and financial related topics
SECONDARY PERFORMANCE MEASURES
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2012-13 Performance Measures
2013-14 Performance Measures
N/A
Childhood Obesity• Output: 3,500 children and youth engaged in in-school or afterschool
physical education activities with the purpose of reducing childhood obesity.• Related Service Activities: Health Education: Physical Education• Output: 3,000 children and youth engaged in in-school or afterschool
nutrition activities with the purpose of reducing childhood obesity.• Related Service Activities: Health Education: Nutrition• Int. Outcome: 1,750 overweight, obese, or related at risk youth engaged
through in-school or afterschool physical activities and nutrition education will decrease current BMI percentage if overweight/obese or maintain a healthy BMI percentage if at risk of becoming overweight/obese.
Volunteer Mobilization• Output: 7,800 unduplicated Non-AmeriCorps volunteers recruited and
coordinated• Related Service Activities: volunteer mobilization• Target Special Populations: Baby Boomers (individuals born between 1946
and 1964), Disadvantaged children and youth, College students enrolled in a degree-seeking program, Veterans, Military Family Members
SECONDARY PERFORMANCE MEASURES CONT’D
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Reporting2010-13 VS. 2013-16
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2010-13 Reporting 2013-16 Reporting• Service Activity Centered Data
• Amount of individuals served (outputs & intermediate outcomes)
• Special population focus: overweight, obese or at risk children under 18
• Patient Centered Data
• Amount of individuals served (outputs) • Amount of individuals served reporting
added knowledge or improved attitude/ perceived social support (intermediate outcomes)
• Special population focus: economically disadvantaged, older adults, individuals with disabilities, veterans, veteran family members, military family members & overweight, obese or at risk children under 18
DIRECT SERVICE REPORTING
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2010-13 MADs 2013-16 MADs• Must select at least 1 “Program Measure”
categorized by service activities
• Must provide narrative of under each “Program Measure” selected describing how service activity will be performed by Member.
• Must provide descriptive narrative of each Member’s service training/ dev.
• Must affirm each Member is trained on Performance Measures
• Option to select additional training / dev. activities: independent coursework, GED prep, fundraising, on-call hours
• Must select at least 1 service activity under 1 of the Primary PMs: Access to Care OR Financial Literacy
• Option to select a special population to be served tied to 3 Secondary PMs: Independent Living, Veterans/Military Family Members or Childhood Obesity
• Option to select additional service activities: Volunteer Mobilization, fundraising, on-call hours
• Must affirm each Member is trained on all Required training/dev.: PSO, Performance Measures, RX for Success, Service Assignment Training, Spokesperson Trainings, Life After AmeriCorps
• Option to select additional approved training/dev. Activities: independent coursework/ service, GED prep, shadowing
MEMBER ASSIGNMENT DESCRIPTIONS
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2010-13 DSRs 2013-16 DSRs• Weekly Reports broken out into daily reports of
all direct service activities performed
• Can report up to 3 service activities per day
• Mandatory Data Fields: service activity, health issue, # new patients per activity, # ongoing patients per activity & # first engagements per day (individuals who had never previously been served by a Community HealthCorps Member in the current program year.)
• Patient centered encounter reports (individual & group encounter options) of all direct service activities performed
• Can report unlimited encounters
• Mandatory & Optional data fields per each encounter
• Individual Encounter Mandatory data: patient ID, date of encounter, length of encounter, service activity, health issue
• Individual Encounter Mandatory data: purpose of group encounter, date of encounter, number of individuals served, length of encounter
• Individual & Group Encounter Optional data: up to 2 additional service activities, up to 1 additional health issue, health/financial factors, Social Determinants of Health factors, up to 3 special populations served
DIRECT SERVICE REPORTS
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• The same report in OnCorps should be used
• Input fields will be added to capture new special populations: veterans & military family members
VOLUNTEER MOBILIZATION REPORTING
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• NACHC will request the names of any 2013-14 Community HealthCorps Members identified as Veterans or Military Family Members
• Information will be collected at the end of 2013-14 recruitment (mid to late November, 2013)
VETERANS & MILITARY FAMILY MEMBERS RECRUITMENT
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• The Member Assignment PDF document is finalized and can be found on the website at this link.
• The Guidance to complete this document can be found on the website at this link.
• All Program Sites are asked to upload completed PDF documents into OnCorps according to this timeline:
MEMBER ASSIGNMENT SUBMISSION
MEMBER START DATE MEMBER ASSIGNMENT DUE DATE
Before October 1, 2013 October 29, 2013
Between October 1 & 22, 2013 November 5, 2013
After October 22, 2013 November 15, 2013
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• Two week feedback period for Individual & Group Encounter Direct Service Tools
• All feedback should be sent to Kellie Perkins, [email protected] no later than October 29, 2013
• Program Coordinators will be asked to upload compiled Direct Service Reports into OnCorps monthly
• When OnCorps tool is developed an updated training & guidance will be provided to all Program Sites
DIRECT SERVICE REPORTS SUBMISSION