Overseeing Risk Management and Executive Compensation
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Transcript of Overseeing Risk Management and Executive Compensation
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ExecutiveactionseriesNo. 292 December 2008
The Conference Board’s most recent Leading Economic
Indicators and Consumer Confidence Index™ data show
limited access to capital is weighing on consumer spending
and employment trends. Ultimately, the deterioration of the
credit markets affects many business sectors and the wealth
of not only the United States, but the global community as
a whole.1
What should the board of directors of a public company doin critical times like these?
This report highlights a series of “pressure points” for boards
to consider in addressing these events. Each pressure point
includes practical actions that can be followed to help ensure
that, even in this turbulent economic environment, directors
fully meet their fiduciary responsibilities toward shareholders.
It is believed that—aside from a declining housing market,
which remains a somewhat cyclical and unavoidable
phenomenon—the problems faced today by some U.S.
financial institutions are due to inadequate risk oversight 2
and a broken link between pay and performance.3
Overseeing Risk Managementand Executive Compensation“Pressure Points” for Corporate Directors
by Matteo Tonello, LL.M., S.J.D., Associate Director, Corporate Governance Research,The Conference Board
Over the past year, the exposure of major financial institutions to a rapidly weakening U.S. housing
market heightened the aversion to risk in global capital markets. These concerns have cascaded into
a full-fledged financial crisis the precise extent and impact of which is still unknown. While some
banks and financial intermediaries have filed for bankruptcy or otherwise rushed into rescue deals
with competitors or national governments, such loss of confidence escalated in recent weeks to an
unprecedented liquidity crisis.
1 For a discussion of the current economic indicators, see Bart van Ark,
Update on the U.S. and Global Economies. Comments on The Conference
Board Forecast , October 8, 2008, available at www.conference-
board.org/pdf_free/economics/2008_10_08.pdf
The Role of the Board in Turbulent Times . . .
2 Recent research conducted by The Conference Board shows that, while
companies report progress in developing an enterprise-wide risk
management program, it has yet to become embedded in their strategic
thinking and cultures. Most developments have occurred in early stage
efforts, such as compiling a risk inventory and selecting a set of assessment
metrics. However, there is empirical evidence that corporate boards are still
developing an oversight process to tie the information on risk they receive
through the program to their strategy-setting activities. See Ellen Hexter, Risky
Business. Is Enterprise Risk Management Losing Ground?, The Conference
Board, Research Report, 1407, 2007.
3 Over the last two decades,The Conference Board has documented the
expansion of components of compensation packages that do not relate
to corporate revenues. See Linda Barrington, Kevin F. Hallock, and Lisa L.
Hunter, The 2007Top Executive Compensation Report , The Conference Board,
Research Report 1422, 2008. (The 2008 Top Executive Compensation Report
will be published in winter 2008–2009.)
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3 executive action oversee ing r isk management and execut ive compensat ion : “pressure points” for corporate d irectors the conference board
• Be sensitive to the fact that, in the current economic
climate, the business may be particularly subject to the
effects of interrelated events. Specifically, where the
company engages in relationships with third parties (e.g.,
vendors, customers, partners, etc.) in financial distress,events affecting those organizations’ standing may
reverberate on the continuity of the company’s business
operations. Moreover, the occurrence of major financial
risks (such as the limitations in accessing new capital
and the exposure to excessive volatility) may undermine
the company’s ability to fully support internal programs
aimed at addressing process risks (e.g., internal audit
and disclosure procedures, Six Sigma, and other quality
control initiatives; compliance and ethics programs).
Corporate boards should ensure that resources continue
to be appropriately allocated to risk management so that
the company’s ERM capacity is not impaired.
• Ensure that the risk management infrastructure ties
the company’s strategy-setting activities to a sound
risk-based analysis of the market environment and
competitive position in which the firm operates. To
survive in today’s rapidly changing business world,
ERM should be a continuous and uninterrupted process
in which strategic objectives are constantly monitored
to factor in new uncertainties and capture new
opportunities. On its part, the board should regularly
determine whether the business strategy is adjusted to
the levels of risk tolerance the company can afford,based on indicators such as its capitalization, liquidity,
and debt-to-equity ratios, as well as the exposure to
environment and geopolitical risks that may be difficult
to assess properly. In these turbulent times, the board
should ensure that management understands and is
effectively managing key financial risks, including:
H liquidity risks, including cost of capital;
H interest rate, currency, and commodity price
volatility risk;
H possible asset impairment resulting from fair-
value accounting (e.g., on securities and other
marketable investments; on goodwill, patents, and
other intangibles; on pension plan assets and other
employee benefit programs, etc.);
H financial reporting risks,especially due to uncertainties
regarding the application ofaccounting principles to
securities the company may hold on its balance sheet
and whose value is correlated to rapidly weakening
underlying assets (e.g., mortgage-backed securities);
H regulatory and compliance risks; and
H other market risk, including the impact of a
potentially deep recession (marked by severe
declines in consumer spending abilities and
production levels) on business operations.
• Be persuaded that risk measurements used by senior
executives to monitor those levels of tolerance are
adequate and effective. Since the accuracy of
the risk assessment process is a precondition to
the success of the whole program, the board should
ensure that such process is transparent and thorough.
The most recent events affecting the financial market
showed how important it is for corporate directors to be
aware that certain business risks may represent personal
opportunities for managers who are ill-intentioned or
simply driven by short-term incentives. In such cases,
managers may have an interest in avoiding having those
categories of potential events brought to the surface and
addressed in a systematic and effective way. The board
should therefore become familiar with any identification
technique or risk metric chosen by senior executives,
understand their limitations, and be able to critically
analyze their outcomes.
• Determine adequate performance metrics to track
and compensate managerial results in the pursuit of
the business strategy to avoid executive compensationpolicies that may negatively impact the enterprise risk
culture. In particular, performance should be assessed
based on a combination of financial and extra-financial
metrics.7 For example, in addition to short-term
results that are measurable in terms of stockprice,
compensation could also vary based on the quality of
long-term institutional investors the company can attract
to its stockholderbase. Given that it is a fiduciary duty
of pension fund advisors to evaluate the riskexposure
of any company the fund is considering investing in,8
the increasing presence of large institutional investors in
the stock ledger could further assure corporate directorsabout the sustainability of the business strategy in the
long period.
7 For a discussion of the need fora diversified set of performance measures,
see Matteo Tonello, Revisiting Stock MarketShort-Termism, The Conference
Board, Research Report 1405, 2007.
8 Section 404(a) of the Employee Retirement Income Security Act of 1974
(ERISA).
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• Forthe purpose of determining the risk oversight
structure at the board level, conduct a preliminary
assessment of existing corporate governance practices,
including:
1. the independence, professional expertise, and time
availability of each board member;
2. the workload of existing board committees; and
3. the quality of the information flow between board
members and management.
• This assessment should be also based on the
reasonable expectation that the business environment
emerging from the crisis will raise new challenges and
require a heightened level of involvement by the board.
In particular, with respect to the need to establish a
dedicated risk committee, the Governance Center
believes that substance should prevail over form.
In fact, some of the financial institutions that found
themselves embroiled in today’s crisis did have a risk
committee, but its involvement in the risk management
process was marginal and ultimately proved ineffective.9
While it acknowledges that some companies still assign
risk oversight responsibilities to the audit committee,10
the Governance Center is concerned that the current
workload of that committee may impair its ability to
thoroughly oversee the business exposure to
uncertainties.
• As part of the ERM procedure design, consider
establishing an ERM Risk Management Executive
Committee led by the chief financial officer or the
chief risk officer and whose meetings are regularly
attended by at least one dedicated director with risk
oversight responsibilities. This executive committee
could operate as the arena where functional managers,
who have a direct working relationship with
business unit managers, may voice at the executive
and board level any concern expressed by lower
organizational levels,as well as provide feedback
on the effectiveness of the program. Simultaneously,
the board should assess the strength of existingcodes of conduct and the anonymity of whistle-
blowing practices to encourage constructive criticism.
• Especially in these times of heightened levels of public
scrutiny on business conduct, oversee the process
adopted by senior executives to identify, categorize,
and prioritize business uncertainties with respect to
their reputation effects. Directors should ensure that
prioritization criteria and other techniques used in
compiling a risk portfolio comprise, among others, a
set of reputation metrics. Specifically, the inclusion
of a risk event in the portfolio should also be decidedbased on the likelihood and impact of the event
consequences on the company’s reputation capital.
Likewise, the board should oversee the determination
of a proper response strategy to each risk category
affecting corporate reputation. Directors should be
skeptical of attempts at restoring stakeholder confidence
solely through the use of savvy communication tactics
and request instead that response strategies fully
address the underlying strategic or operational risks. In a
well-designed ERM program, communication tactics and
better disclosure should be seen as tools to corroborate
and complete a business risk-response strategy,not to
replace it.
• Reinforce crisis management capabilities by identifying,
in collaboration with management, the stakeholder
relations that are most important to the company’s
long-term objectives and on which the organization
should allocate its resources in times of crisis. Senior
managers should be overseen as they develop simulation
exercises for the purpose of preparing various organi-
zational ranks to the functions they would need to
perform when the company operates in crisis mode.
In particular, board members should be persuaded about
the strategy management intends to implement should
the firm suffer a liquidity problem and experience
difficulties in raising new capital. The board should
consider designing a plan for its own operations during
a crisis and determine how often meetings should be
convened, what financial and human resources the board
should have access to, and the most effective way to
streamline communication with senior executives.
4 executive action oversee ing r isk management and execut ive compensat ion: “pressure points” for corporate d irectors the conference board
9 See Joann S. Lublin and Cari Tura,“Anticipating Corporate Crisis. Boards
Intensify Efforts to Review Risks and Dodge Disasters,”Wall Street Journal ,
September22,2008, reporting that, “according to regulatory filings, in
2006 and 2007, when Lehman was amassing mortgage-backed securities
and questionable real estate loans, the risk committee of its board met only
twice peryear.”
10 A review of Fortune 100 board committee charters conducted by
The Conference Board showed that, as of January 2006,66 percent of
companies had assigned riskoversight duties to the audit committee.
See Carolyn Brancato et al., The Role of the U.S. Corporate Boards of
Directors in Enterprise Risk Management , The Conference Board, Research
Report 1390, p. 26.
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• Verify that ERM is fully integrated with existing
corporate disclosure procedures and be satisfied with
the transparency of the reporting process. In particular,
the board should be confident that the company can
effectively communicate with securities analysts andinvestors and reassure them about its ability to prevent
or promptly respond to business risks.
Strengthening the Link among Pay,Performance, and AccountabilityIt is believed that the excessive risk-taking by some
financial firms might have been encouraged by
improperly designed incentive-based compensation.11
Boards of directors set the compensation of senior
executive officers. In performing their duties, directors
should be mindful of their responsibility to create
sustainable, long-term wealth for all shareholders. It
means designing compensation arrangements suitable to:
1. attract and retain key talent in a competitive marketplace;
2. motivate managers in the pursuit of long-term goals; and
3. reward managers financially based on their actual performance.
Because of the variety of interests that should be
balanced while negotiating a compensation package,
the integrity and independence of the compensation
committee of the board is crucial.
However, recent studies document that in the last two
decades executive compensation has grown substantially
faster than corporate earnings and, in some cases, has
rewarded decisions that turned out to be detrimental to
long-term holders. For example, an analysis published
in 2008 by the Wall Street Journal in collaboration with
ERI Economic Research Institute shows that the median
salary of the top executive of a Standard & Poor’s 500
company increased 20.5 percent from a year earlier
compared to a median corporate revenue growth of only
2.8 percent.12
Moreover, an Equilar study found that, in 2007, while
the median value of bonuses tied to performance fell
18.6 percent, overall CEO total pay grew 1.4 percent
to a median amount of $1.41 million as a result of
compensation components that do not depend on
corporate results.13
For these reasons, issues of pay for performance have
been drawing attention in shareholder meetings and—
due to an increased public sensitivity to the apparent
causes of the financial turmoil—are likely to take
center stage in the upcoming proxy seasons. In particular,
during the last few years, activist shareholders have
been pushing for the adoption of bylaw amendments
granting non-binding shareholder ratification of
executive compensation (so-called “say on pay”) andcontractual “claw back” clauses to recoup bonuses and
other incentive-based rewards in the event of financial
restatements. Legislative reform proposals14 introducing
“say on pay” have been endorsed by President-elect
Barack Obama,15 while bonus recapture provisions were
included in the relief program signed by President George
W. Bush on October 3, 2008, and granting the Treasury
Department the necessary funding to purchase troubled
assets from financial institutions.16
Finally, as a result of the greater transparency on
compensation imposed by new U.S. Securities and
Exchange Commission (SEC) rules,17 investors have
been increasingly willing to withhold support from
board members in uncontested elections in those
companies for which pay for performance appears to
be a concern.18
5 executive action oversee ing r isk management and execut ive compensat ion : “pressure points” for corporate d irectors the conference board
11 See, for example, Steve Lohr,“In Bailout Furor, Wall Street Pay Becomes a
Target,” New YorkTimes, September23, 2008.
12 Compensation Indices, Economic Research Institute/ Wall Street Journal
(Career Journal), February 15, 2008, available at www.erieri.com/
index.cfm?FuseAction=NewsRoom.Dsp_Release & Press ReleaseID=149
13 Jeff Nash, “CEO Pay,” Financial Week , March 28, 2008.
14See H.R. 1257, which was approved by the U.S. House of Representative onApril 20, 2007. Also see S. 2866.
15 “The President-Elect Wants a Say on Pay,” Financial Times, November13,
2008.
16 Emergency Economic Stabilization Actof 2008 (Pub. L. 110-343): Section
111(b)(2)(A) prohibits participating companies from providing compensation
incentives to senior executive officers “to take unnecessary and excessive
risks that threaten the value of the financial institution.”
17 SEC Releases 33-8732 and 34-54302(available at www.sec.gov).
Also see, Item 402of Regulation S-K.
18 2008 Postseason Report , RiskMetrics Group, October 2008, p. 17and p. 31.
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The Governance Center recommends that compensation
committees review their companies’compensation policy
to reinforce, where necessary, the notion that compensation
reflects performance as well as to introduce forms of
accountability for any risk-taking that is unjustified based
on the approved long-term business strategy. However, the
board’s ultimate responsibility is to weigh principles of pay
for performance against the need to participate effectively
in the market for human capital. In particular, compensation
programs should be designed to address:
• How to establish a strong link between the variable
portions of total compensation and the economic
objectives of the corporation. Motivational drivers,
managerial culture, and behavioral incentives should
be central topics of discussion. Committee membersshould fully understand the effects of each single
component of the pay package (i.e., base, bonuses,
equity-based incentives, benefits and perquisites,
deferred compensation, and severance) on the whole
compensation arrangements and be persuaded that:
(1) the balance between the base salary and the other
components is appropriate, and (2) the intended effects
of the variable components cannot be distorted by
managers to pursue opportunistic behaviors.
• How to measure corporate performance to ensure
that it is properly rewarded and that assessment periodsare long enough to determine whether management
decisions were, in fact, successful in creating sustainable
shareholdervalue. Depending on the business strategy
and the key performance objectives on which the
company should focus, in designing the compensation
policy, the board should consider a wide array of financial
and extra-financial performance metrics and targets.
Financial metrics may include operating cash-flow (OCF),
cash-flow return on investment (CFROI), and other
measures of economic value added. Non-financial or
operational metrics include compliance standards,
product quality improvements, customersatisfaction
data, and otherreputation measures. A more diversified
set of metrics would stimulate management to deploy all
of the company’s assets (including valuable intangible
assets) in the pursuit of its strategic goals.
• The compensation committee should plan on using
the selected metrics during the annual performance
evaluation of each executive. To avoid possible
distortions to the evaluation process, the committee
should guard against using financial metrics that are
heavily dependent on the chosen method of accounting
or that lend themselves to other types of machinations.
Experience shows that, in most circumstances, CFROI
and OCF are preferable to traditional metrics, such asreturn on equity (ROE) and earnings pershare (EPS),
which can be affected by revenue and expense
recognition or manipulated through stock buybacks
at the end of the period.
• The compensation committee should also discuss
disclosing performance targets to shareholders,
especially if such targets are necessary to understand
the material terms of the company’s compensation
program. However, directors should be sensitive to
the potential loss of competitive advantage value
that may result from disclosure and therefore weigh
transparency against strategic needs.
• What tools should be used to avoid the distortions
and pitfalls of certain equity-based incentive programs.
Companies should consider moving away from traditional
stock options that vest based on continued service since
they are proven to encourage an excessive focus on
short-term stock price results to the detriment of long-
term, sustainable business goals. Other solutions include:
1. adopting stock retention policies (orpost-vesting
holding periods), including possibly the requirement
for top executives to hold a substantial portion of
equity after ending their service for the company and
until their retirement;
2. granting restricted stock (which is forfeited unless
“earned out” over a stipulated period of continued
employment); and
3. designing stockoption plans in which the options vest
only upon meeting certain long-term performance goals
uncorrelated to the current stock price.
The compensation committee should consider adoptingand motivating formal guidelines on incentive-based
compensation for disclosure to shareholders.
• The overall fairness of any compensation grant, including
benefits and perquisites (e.g., housing and relocation
allowances, use of corporate jets or limousines, etc.).
To examine this aspect, the committee may develop
internal analytical tools, such as wealth accumulation
analyses and studies on the correlation between top
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executive compensation and the salary levels of other
employees. Specifically, wealth analyses may prove
useful in determining the need for severance and
retirement benefits, whereas equity indicators help
ensure that resources are not gravitating to the top,thereby creating a retention—and possibly a succession—
problem. The compensation committee should also report
on compensation fairness to the full board so that all
directors have an understanding of the magnitude of total
potential payouts to executives, particularly to the CEO,
in such unique or unusual circumstances as an extreme
increase or drop in the company’s share price or in the
event of a merger, acquisition, or going-private transaction.
• Whether the company’s compensation levels should
match or exceed those of a peer company and, if so, to
what extent. Benchmarking is a common practice thatcan offer helpful guidance in determining appropriate
compensation figures. Nonetheless, the compensation
committee should reiterate an independent judgment
and not be constrained by or captive to industry averages
or the company’s own past practices. While using industry
benchmarks to set senior executive compensation levels,
the committee should again be mindful of the differences
in compensation levels within the organization and among
different ranks of employees.19
• Whether the compensation of executives, as disclosed
under the SEC rules, should be submitted to shareholders
for an advisory, non-binding vote, and whether such
“precatory” ratification should also be required for any
compensation arrangement between the executives and
third parties soliciting the shareholder approval of a plan
of merger, acquisition, or business consolidation (so-called
“golden parachute”). Advocates of“say on pay” clai
that, where adopted, the practice has promoted a less
adversarial dialogue between managers and corporate
owners on issues of compensation while encouraging
boards and executives to make a convincing case for
the pay program they propose. In particular, the voting
process would require board members to be more specific
and analytical in motivating their decisions in disclosure
documents and, in turn, to fully comprehend the effects
that certain compensation devices may have on the
behavior of executives. However, those who oppose such
advisory votes fear that the fiduciaries’ decisions might be
second-guessed by shareholding groups with limited
knowledge of the challenges of the job market and
possibly induce directors to act conservatively in
the search for new talent.
• Whether the compensation program should introduceaccountability devices to avoid situations in which
senior executives are financially insulated from the
consequences of acts contrary to the best long-term
interests of the company. These devices may include
contractual claw-back provisions to recoup bonuses
or other incentive-based rewards in case of financial
restatements or when the company determines
that the executive—without informing the board and
submitting the issue to the review and approval of the
compensation committee—willingly made a business
decision that is inconsistent with the board-approved
business strategy. Factors to consider in determiningwhether such accountability devices are appropriate
for a specific company are the corporate culture,
the size of the organization, its performance history,
its employee retention rate, and the degree of competition
in attracting the best managers. Should the compensation
committee or the full board conclude that such
accountability devices would impair the ability of the
enterprise to create long-term shareholder value, the
company should considerdisclosing the rationale for such
a decision in the compensation discussion and analysis
(CD&A) section of annual reports to shareholders. At a
minimum, compensation arrangements should require
that, in all cases of failed performance, executives forfeit
severance payments and accelerated vesting benefits.
• The explicit prohibition of any arrangement that could
be interpreted as an attempt to circumvent either the
requirements or the spirit of the law, accounting rules,
or stock exchange listing standards. In particular, the
committee should remain vigilant and demand specific
approval of any contract involving a seniorexecutive
and a subsidiary, a special purpose vehicle, or other
affiliates of the company. Because of the significant
potential for conflicts of interest, these compensation
arrangements should be permitted only in very special
circumstances and upon full disclosure to the SEC. When
these arrangements are approved, the committee orthe
full board should closely monitor their execution.20
7 executive action oversee ing r isk management and execut ive compensat ion : “pressure points” for corporate d irectors the conference board
19 Also see Commission on Public Trust and Private Enterprise, Findings and
Recommendations, The Conference Board, Special Report 4, 2003, p. 10.
20 Ibid.
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• Ensuring that the compensation policy is coherent
with the company’s succession plan for top executives.
Management succession is one of most critical strategic
risks a business faces and a favorite topic of discussion
on the role of the board in business crises. Nonetheless,research shows that short-term profit pressures have
rapidly curtailed the tenure of sitting CEOs,21 increasing
the likelihood of succession riskas well as its potential
impact on long-term business prospects. NYSE listing
standards require boards to explicitly address CEO
succession plans in corporate governance guidelines,
including succession in the event of an emergency
or retirement.22 It is the responsibility of the
compensation committee to design a compensation
program that is aimed at both: (1) opposing this trend
of declining executive tenures by counterbalancing
short-term inclinations with a set of long-term behavioral
incentives,and (2) developing talent pools throughout the
managerial ranks of the organization so that the business
can promptly respond to the unexpected. With respect to
the latter, the role of the compensation committee is also
to ensure that the company’s compensation policy does
not encourage a “horse race”mentality that may lead to
the loss of key officers when the new CEO is chosen.
The compensation committee should be prepared
to discuss these issues on an annual basis as part
of the periodic review of the effectiveness of the
compensation program.
The Governance Center believes that the board of
directors, as part of its effort to strengthen the integrity
of the negotiation process, should also:
• Regularly assess independence standards andperformance of compensation committee members.
• Adopt additional safeguards when the chairman/CEO
positions are not separated. When the same person
serves as both chairman and chief executive officer,
it becomes more difficult to objectively monitor the
executive’s own performance.
• Understand the nature and scope of compensation
consulting services engaged by the company and,
where necessary because of actual or perceived
conflicts of interests, retain a different consultingfirm than the one used by management.
8 executive action oversee ing r isk management and execut ive compensat ion: “pressure points” for corporate d irectors the conference board
21 Board Practices. The Structure of Boards of Directors at S&P1500 Companies,
RiskMetrics Group, 2008, p. 41.
22 NYSE Listed Company Manual, Section 303A(9).
The foregoing list of issues is not intended to be an
exhaustive list of risks and other considerations result-
ing from current market conditions. In particular, compa-
nies facing financial difficulties will have a range of other
issues to consider, which are beyond the scope of this
report. Regulated entities will have additional issues,
which also are beyond the scope of this report.
This report is not intended to provide legal advicewith respect to any particular situation and no legal or
business decision should be based solely on its content.
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About the AuthorMatteo Tonello, LL.M., S.J.D., is a corporate governance
and regulatory compliance expert and the Associate
Director of research of The Conference Board Governance
Center in New York City. A corporate lawyer by back-
ground, Matteo has conducted for The Conference Board
corporate law and risk management analyses and research
in collaboration with leading corporations, institutional
investors and professional firms. Also, he has participated
as a speaker and moderator in educational programs on
governance best practices.
Before joining The Conference Board, Matteo Tonello
practiced corporate law at Davis Polk & Wardwell.
He received a Master of Laws degree from Harvard
Law School and a J.D. from the University of Bologna.
He also earned a S.J.D. from the St. Anna Graduate
School of the University of Pisa (Italy) and was aVisiting Scholar at Yale Law School.
About The Conference BoardThe Conference Board is the world’s preeminent
business membership and research organization.
Best known for the Consumer Confidence Index™
and the Leading Economic Indicators, The Conference
Board has, for more than 90 years, equipped the
world’s leading corporations with practical knowledge
through issues-oriented research and senior executive
peer-to-peer meetings. The Governance Center at
The Conference Board brings together senior executives
from leading world-class organizations and institutional
investors in a non-adversarial setting to debate and
develop innovative governance practices.
AcknowledgementThe author would like to thankThe Conference Board
Governance Center Advisory Board members fortheir contribution to the discussion of these issues.
In addition, the author is grateful to Tony Galban,
Alan Rudnick, and Yale Tauber for their comments and
suggestions.
9 executive action oversee ing r isk management and execut ive compensat ion : “pressure points” for corporate d irectors the conference board
The Conference Board, Inc., 845 Third Avenue, New York, NY 10022-6600
Tel 212 759 0900 Fax 212980 7014 www.conference-board.org
Copyright © 2008 by The Conference Board, Inc. All rights reserved.
The Conference Board and the torch logo are registered trademarks of
The Conference Board, Inc.
For more information on The Confernce Board Governance
Center, please contact: Paul DeNicola, Ph.D., Associate
Director, Governance Center, at 2123390221
For more information on this memorandum please
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