Overexposed Portraits: Technology Overload and the Identities of the Young

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Over-exposed portraits: social media overload and the identities of the young Giulia Ranzini Christoph Lutz Prof. Dr. Miriam Meckel

description

Technostress and information overload represent serious challenges of the Information Age. An alarming number of people exhibit dangerously intensive media consumption, while Internet and mobile phone addictions are a widespread phenomenon, especially among teens. Despite increasing evidence for technostress and information overload within the literature, the consequences of new media overexposure on young individuals are so far understudied. When it comes to Social Network Sites (SNS), in particular, only limited research has been conducted on the causes and effects of excessive use and perceived overexposure. The value of social media for identity experimentation, construction and negotiation has been widely covered in research: the aim of our study is to explore how feelings of overexposure and stress relate to the self-expressive needs of teenagers, made explicit through their digital interactions. In this contribution we present and discuss the results of a large-scale survey conducted during an exhibition on media overload in Berne, Switzerland: a total of 6989 adolescents provided answers on their media overload and stress. Through a quantitative analysis, significant factors fostering and inhibiting SNS overload are found. Our results are discussed considering their meanings for the digital identities of teenagers, and for their well-being online.

Transcript of Overexposed Portraits: Technology Overload and the Identities of the Young

Page 1: Overexposed Portraits: Technology Overload and the Identities of the Young

Over-exposed portraits: social media overload and the identities of the young

Giulia Ranzini

Christoph Lutz

Prof. Dr. Miriam Meckel

Page 2: Overexposed Portraits: Technology Overload and the Identities of the Young

Youth 2.0

Over-Exposed Portraits

Ranzini, Lutz & Meckel

University of Antwerp 2013l

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Background and Rationale for the Topic

• A range of studies have researched information overload at the workplace. (Eppler & Mengis, 2004)

• Recently, many studies have researched downsides of Social Network Sites, such as cyber bullying, stalking, distraction and negative academic performance , unfriending, narcissism and envy. (e. g. Junco, 2011; Krasnova et al., 2013; Lyndon et al., 2011; Mehdizadeh, 2010; Sibona, 2013)

• Still, feelings of stress and overexposure caused by SNS are so far understudied, both for teenagers and other age groups: We do know next to nothing about the phenomenon. (Hargittai et al., 2012)

• For teenagers, social media induced stress and overexposure might have (especially) serious consequences.

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Theoretical Background: Digital Identities

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Theoretical Background: Digital Divide

• Different forms of divides in terms of Internet access, skills, use, participation and motivation

• SES and age as important predictors of different divides (van Dijk, 2006)

• Also gender plays a role (Helsper, 2010)

• We suspect differences in SNS induced stress and propose an overload divide

• Interplay of SNS overexposure and digital identities

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Research Question: Overload Divide

How do demographic

characteristics and status influence

teenagers’ exposure to SNS

overload?

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Follow Up Question: Digital Identities

What do differences in SNS

overexposure and stress mean in

terms of digital identities?

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Sample

• Survey of visitors of exposition «Kommunizieren Gefährdet» in Berne (Switzerland) 2012: 23’878 respondents in total

• 6989 teenagers aged 13-18

• Gender: 54.8 percent female, 45.2 percent male.

• Age:

Age in years Frequency Percent Mean

13 1302 18.6 15.26

14 1275 18.2

15 1310 18.7

16 1281 18.3

17 1081 15.5

18 740 10.6

Total 6989 100

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Analysis: Two Steps

1) Descriptive Analysis

How stressed and overexposed are Swiss teenagers visiting the exhibition?

2) Logistic Regression

How can we explain such differences?

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University of Antwerp 2013l

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Descriptive Analysis: SNS Use

• Average Use of SNS and Online Communities of 70 minutes per day

• Median of 30 minutes might be more accurate

• 16 percent non-users (1110 out of 6989)

• About 13 percent heavy users

0%

5%

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15%

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25%

0minutes

1-10minutes

11-20minutes

21-30minutes

31-60minutes

61-120minutes

More than120

minutes

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University of Antwerp 2013l

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Descriptive Analysis: Strain and Stress Caused by SNS

• Vast majority is not stressed by SNS and does not perceive them as a burden

• Average value of 1.16 points to relatively little stress and burden in general

• About 13 percent stressed or very stressed

0%

5%

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25%

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40%

stronglydisagree (0)

disagree neither…nor agree strongly agree(4)

«Social Network Sites stress me out.»

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Descriptive Analysis: SNS Overexposure

• Normal distribution

• Average value of 2.01 says teenagers spend occasionally too much time with SNS

• About 37 percent has the feeling to often or very often spend too much time with SNS

«Do you have the feeling you spend too much time with SNS?»

0%

5%

10%

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never true (0) rarely true sometimes true often true very often true(4)

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University of Antwerp 2013l

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Explanation: Logistic Regression «SNS Stress»

Independent Variable B p Value OR

Age .15 .000 1.17

Language: French (0/Reference=German)

.72 .000 2.01

SNS Minutes .00 n. s. n. s.

Gender: Female (0/Reference=Male)

-.18 .030 .84

Residence: Suburb (0/Reference=Countryside)

.11 n. s. n. s.

Residence: City (0/Reference=Countryside)

.30 0.01 1.35

Still in School (SES) (0/Reference=Apprenticeship)

.14 n. s. n. s.

Model χ2 = 98.588, df = 7, p < .001; Nagelkerke R2 =0.034; -2 Log likelihood=4087.18

• Age, Language, Gender and Residence (City) are significant predictors of SNS stress

• SNS use intensity not significant

• Low explanatory power

0%

20%

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100%

Not stressed Stressed

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Explanation: Logistic Regression «SNS Overexposure»

Independent Variable B p Value OR

Age .11 .000 1.12

Language: French (0/Reference=German)

.43 .000 1.53

SNS Minutes .01 .000 1.01

Gender: Female (0/Reference=Male)

.33 .000 1.39

Residence: Suburb (0/Reference=Countryside)

.17 .040 1.18

Residence: City (0/Reference=Countryside)

.34 .000 1.41

Still in School (SES) (0/Reference=Apprenticeship)

.21 .012 1.23

Model χ2 = 431.171, df = 7, p < .001; Nagelkerke R2 =0.105; -2 Log likelihood=6662.99

• Age, Language, Gender, SNS use, Residence and Employment are significant predictors of SNS stress

• SNS use intensity strongly significant

• Better explanatory power

0%

10%

20%

30%

40%

50%

60%

70%

Not wastingtime

Wasting time

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Key Findings

• Age differences consistent across overexposure and stress: older teenagers are more likely to feel stressed and overexposed

=> Age 13-18 as a transformational period with increased autonomy and larger network over time

• Noteworthy gender effects: male teenagers have higher propensity to feel stressed out by SNS, but female teens are more likely to (have the feeling to) waste time on SNS

=> Viewed in terms of self-expression and digital identities, this results very interesting.

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Key Findings

• Place of residence weighs heavily: differences between city and countryside kids

=> Different networks and options for leisure activities

• Time spent on SNS not a significant predictor of stress, but of wasted time.

• Language and cultural context as decisive.

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Wrap Up and Conclusion

• Overload divide exists: significant differences in coping with SNS between different teenager groups

• Generally, most teenagers in the sample are able to cope with the affordances of SNS, especially younger ones

• Indication of an overload divide that is connected to teenagers‘ lifeworlds and their identity management on SNS

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University of Antwerp 2013l

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Limitations and Directions for Further Research

• Relatively superficial quantitative study: qualitative in depth interviews and observations (ethnography or ethnomethodology) needed to explore the interconnections of different aspects that cause SNS stress and overexposure

• Only one country: extension to other countries would increase our understanding of cultural and contextual aspects of SNS stress and overexposure

• Cross-sectional study: dynamics of SNS stress and overexposure

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Thank You For Your Attention Institute for Media and Communications Management University of St. Gallen Blumenbergplatz 9 CH-9000 St. Gallen

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Contact

Christoph Lutz

Research Assistant and PhD Student

Institute for Media and Communications Management

Blumenbergplatz 9

9000 St. Gallen – Switzerland

[email protected]

Twitter: @lutzid

Giulia Ranzini Research Assistant and PhD Student

Institute for Media and Communications Management

Blumenbergplatz 9

9000 St. Gallen – Switzerland

[email protected]

Twitter: @giuliaranzini

Feel free to contact us if you’re interested in our research or in collaborations!

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Resources

Eppler, M.,& Mengis, J. (2004). The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines. The Information Society, 20(4), 325–344.

Hargittai, E., Neuman, W. R., & Curry, O. (2012).Taming the Information Tide: Perceptions of Information Overload in the American Home. The Information Society, 28(3), 161–173.

Helsper, E. (2010). Gendered internet use across generations and life stages. Communication Research, 37(3), 352–374.

Junco, R. (2011). Too much face and not enough books: The relationship between multiple indices of Facebook use and academic performance. Computers in Human Behavior, 28(1), 187–198.

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Resources

Krasnova, H., Wenninger, H., Widjaja, T., & Buxmann, P. (2013). Envy on Facebook: A Hidden Threat to Users’ Life Satisfaction? Proceedings of the 11th International Conference on Wirtschaftsinformatik Leipzig, 1–16.

Lyndon, A., Bonds-Raacke, J., &Cratty, A. D. (2011).College students’ Facebook stalking of ex-partners.Cyberpsychology behavior and social networking, 14(12), 711–716.

Mehdizadeh, S. (2010). Self-presentation 2.0: narcissism and self-esteem on Facebook. Cyberpsychology behavior and social networking,13(4), 357–364.

Sibona, C. (2013). Facebook Fallout: Future Contact Avoidance After Being Unfriended on Facebook. Proceedings of the 2013 46th Hawaii International Conference on System Sciences,3272–3281.

Van Dijk, J. (2006). Digital divide research, achievements and shortcomings. Poetics, 34(4-5), 221–235.