Overcoming Overwhelming Disruption: What to Do NOW · conventional approach, with higher risk than...

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1 Overcoming Overwhelming Disruption: What to Do NOW INV1, February 11, 2019 Neil Patel, President, Healthbox Executive Vice President, HIMSS

Transcript of Overcoming Overwhelming Disruption: What to Do NOW · conventional approach, with higher risk than...

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Overcoming Overwhelming Disruption: What to Do NOW

INV1, February 11, 2019Neil Patel, President, Healthbox

Executive Vice President, HIMSS

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Neil Patel, President, Healthbox; Executive Vice President, HIMSS has no real or apparent conflicts of interest to report.

Conflict of Interest

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• What is Disruption?

• Important Disruptions in History

• Why Healthcare? Why Now?

• Identifying Key Disruptors in the Industry

• Areas of Opportunity

• What to Do NOW

Agenda

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• Identify how and why new entrants are coming to healthcare.

• Recognize the major areas of opportunity for disruption

• Consider your own business - where is it most vulnerable?

• Think ahead. What should you do?

Learning Objectives

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Speaker

President, HealthboxExecutive Vice President,HIMSS

NEIL PATEL

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The Internet as a DisruptorIn the past, sports news was mainly on TV, the radio, and in newspapers.

Social media allows fans to have instant access to sports-related information and direct contact with players, coaches, and newscasters.

The Internet

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The Mayo Clinic Center for Social Media, now the Mayo Clinic Social Media Network (MCSMN) was established in 2010.

Social Media in Healthcare

”At Mayo, we believe individuals have the right and responsibility to advocate for their own health, and it's our responsibility to help them use social networking tools to get the best information, and connect with providers as well

as one another.”

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Notable Conjecture

Neither Redbox nor Netflix are even on the radar screen in terms of competition.

Blockbuster CEO, Jim Keyes, 2008

The last remaining Blockbuster, July 2018

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The Advent ofMedical Imaging

Autopsy

X-Ray

Ultrasound

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One More Timeline

https://www.torbenrick.eu/blog/change-management/surviving-disruption-in-an-age-where-competition-comes-from-anywhere/

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dis·rup·tion | \ ˈdisˈrəpSH(ə)nˈ\ | noun1 Innovation that creates a new market and value network,

eventually disrupting an existing market and value network, displacing established market-leading firms, products, and alliances

2 Tends to be produced by outsiders and entrepreneurs in startups, rather than existing market-leading companies

3 An innovation that takes longer to develop than by the conventional approach, with higher risk than other, more incremental or revolutionary forms of innovation

4 Once deployed in the market, achieves much faster penetration and higher degree of impact on the established market(s)

Defining Disruption

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It is a unique time in healthcare. There are many factors contributing to the recent rise in disruption:

Why Healthcare? Why Now?

Cost of Care Poor Outcomes High SystemicWaste

Lack of Consumer Choice

Healthcare is Cool Again

Infrastructure Digitization

Do Well By Doing Good

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Disruption from New Entrants

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Disruption from Incumbents

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As the largest payor organization in the United States, Blue Cross Blue Shield (BCBS) is an incumbent in the field, breaking new ground as a provider organization.

BlueKC – SpiraCare

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Top Areas of Opportunity

Social Determinants of Health

Precision

Medicine

Telemedicine

Data Transparency

Robotic

Surgery

Individualized Care

Big Data & Artificial Intelligence

Alternative Pain

Management

Cost of Care

Poor Outcomes

High Systemic

Waste

Lack of Consumer Choice/Access

Healthcare is Cool Again

Infrastructure Digitization

Do Well By Doing Good

Medical Education & New Generation of

Physicians

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What Should Health Systems Do NOW?

Embrace Change

Cultivate Innovation

Build, Buy, or Partner

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What Are Health Systems Already Doing?

Embrace Change

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What Are Health Systems Already Doing?

Cultivate Innovation

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What Are Health Systems Already Doing?

Build, Buy, or Partner

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Fireside Chat

Chief Strategy Officer, Atrium Health

RASUSHRESTHA

President, HealthboxExecutive Vice President, HIMSS

NEIL PATEL

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Thank you! Please remember to complete the online session evaluation.

Questions

President, HealthboxExecutive Vice President,HIMSS

Email: [email protected]: @neiljpatLinkedIn: /in/neiljpat

NEIL PATEL