Outsourcing services provider benefits of outsourcing services
Outsourcing
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Marin Marin Business Business Forum Forum Franka Winchester – Pacific Franka Winchester – Pacific Crest Group Crest Group Nina Gardner – Filice Nina Gardner – Filice Pete Woodring – Cypress Partners Pete Woodring – Cypress Partners What you must know about outsourcing and benefit providers Marin Business Forum Marin Business Forum Franka Winchester – Outsourcing Franka Winchester – Outsourcing Nina Gardner – Benefit Strategy Nina Gardner – Benefit Strategy Pete Woodring – 401K Essentials Pete Woodring – 401K Essentials
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What is Outsourcing and Off-shoring?Companies are giving significant importance to cost cutting - outsourcing plays a central role in the management strategy. In simple terms, outsourcing is the practice of using outside firms to handle work normally performed within a company. When outsourced to organizations located in other countries, outsourcing often is called off-shoring.The services outsourced or contracted are ones that are general or supportive in the parent company. Accounting, HR Management, and Website design are services that are outsourced often nowadays. More and more are we globally connected through better technology. It’s not unheard of these days that a company has multiple players all over the world.See our blog for more ideas:http://www.pcg-services.com/category/blog/
Transcript of Outsourcing
Marin Marin BusinessBusiness ForumForum
Franka Winchester – Pacific Crest Franka Winchester – Pacific Crest GroupGroup
Nina Gardner – FiliceNina Gardner – Filice
Pete Woodring – Cypress PartnersPete Woodring – Cypress Partners
What you must know about outsourcing and benefit
providers
Marin Business ForumMarin Business Forum
Franka Winchester – Outsourcing Franka Winchester – Outsourcing
Nina Gardner – Benefit StrategyNina Gardner – Benefit Strategy
Pete Woodring – 401K EssentialsPete Woodring – 401K Essentials
Outsourcing and Off-Outsourcing and Off-shoringshoring
Management strategyManagement strategy Outside firms handle Outside firms handle
support functions support functions Off-shoring Off-shoring Technology allows Technology allows
global access global access
Who are we?Who are we?
Total U.S. Firms by Revenue
96%
4% 0% 0%0
<$1Million
> $1Million
> $10Million
> $50Million
28M firms
Source: Verne Harnish- “ Rockefeller Habits 2002”
The EntrepreneurThe Entrepreneur
Why Outsource?Why Outsource?
Are you an expert in Are you an expert in all areas of business?all areas of business?
AccountingAccounting Web DesignWeb Design Benefits Benefits Legal contractsLegal contracts Recruiting Recruiting Software Software CollectionsCollections Hiring/FiringHiring/Firing
Benefits of Benefits of outsourcing outsourcing Cost SavingsCost Savings Effective Effective
personnel personnel placementplacement
Greater Greater “control”“control”
Useful reportingUseful reporting Timely Outputs Timely Outputs Safety of dataSafety of data
Expert Expert professional professional Guidance Guidance
Improved Quality Improved Quality of Workof Work
Focus on Focus on strategic areas strategic areas and revenueand revenue
Reduce riskReduce risk
Fears of outsourcingFears of outsourcing
Key questions to ask Key questions to ask when considering when considering outsourcing:outsourcing:
Which function? Which function? Why?Why?
Can solutions be Can solutions be customized?customized?
Geographic needs?Geographic needs? Cultural fit?Cultural fit? Effective Effective
communication?communication? What do existing What do existing
clients say?clients say?
Summary – small firms Summary – small firms can act “big”can act “big” Outsourcing as a Outsourcing as a
management strategy; management strategy; be aware of pros and be aware of pros and conscons
Avoid being an expertAvoid being an expert Ask the right questions Ask the right questions
to find a reputable to find a reputable company company
Stay involved Stay involved strategically, have strategically, have measurements and measurements and accountabilityaccountability
Are your fears real?Are your fears real?
Contact InformationContact Information
Franka Winchester, PrincipalFranka Winchester, Principal Pacific Crest Group Pacific Crest Group www.pcg-services.comwww.pcg-services.com 415.461.2586415.461.2586
