Outside leadership index assessment

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Inspirational Leadership: Insight to Actionwww.inspiredleadership.org.uk

John MacKayHow to use your resultsResearch has shown that effective leaders work in ALL of the four dimensions of leadership – 'creatingthe future'; 'enthusing, growing and appreciating others'; 'clarifying values' and 'ideas to action'.However, we also know that people are naturally stronger in some dimensions than in others. Leadersbuild on their strengths and leverage these to enable them to work in ways that come less naturally tothem.Thus, for example, people who are strongest in 'creating the future' - and less strong in 'ideas to action' -may be driven to make things happen because they find the possibilities for the future so compelling.Similarly people who are strong in 'clarifying values', and less strong in 'enthusing, growing andappreciating others' will invest in people because they believe it is the right thing to do.

About the Inspirational Leadership: Insight to Action tool

The DTI, partnering with the Chartered Management Institute, conducted one of the largest ever studiesof workers in the UK to ask them what inspired them to follow leaders. The Inspirational Leadership:Insight to Action tool is based on these research findings and its purpose is to enable leaders to beclearer about their most natural leadership styles and strengths so that they can shape their roles andthose of their team accordingly. The emphasis is to raise awareness of strengths in leadership.

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Your Results

DimensionsThe 18 attributes of this leadership insight tool are organised into four dimensions, and your attributescores are combined to give your dimension scores. (You can see which attributes contribute to eachdimension on the Attribute Definitions page later in this document.)

Rank Dimension Relative Score1 Enthusing, growing and

appreciating others100

2 Creating the future 933 Ideas to Action 664 Clarifying values 63

AttributesA full description of each attribute can be found on the Attribute Definitions page.

Rank Attribute Relative Score1 Visionary 1002 Single-mindedness 1003 Team Builder 964 Social Adaptability 915 Reflective 876 Enabler 877 Values Champion 838 Customer Champion 749 Enthuser 7010 Opportunity Awareness 7011 Proactive 6512 Self Belief 6113 Knowing What Works! 4814 Enthusiastic Learner 4315 Legacy Builder 3016 People Champion 2617 Consistent 2218 Self Reliance 22

Where you have equal scores for attributes, their ranking in your results is randomly generated.

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Your Top Six AttributesRecognise the power of using your strongest attributes to make your leadership more inspiring. Wecannot over-emphasize the importance of shaping your leadership more and more around who younaturally are – without being complacent about areas of lower natural strength. As you read through thesuggestions below, note ideas you can implement to maximise your strengths.

Visionary

These people can tell compelling stories of the future they want to create and they do this so effectivelythat others are challenged to work with them to create it. They speak with passion about the impact theywant their people to have on the lives of others, paint vivid pictures in their minds, and instil a strongdesire in their hearts to be part of something bigger than them.

To capitalise on your strength in this area:

• Do make opportunities to talk to others about the impact their work makes on customers and thoseyou serve.

• Take opportunities to refresh and gather new stories about the good things the organisation hasdone.

• Do ask others to commit to work with you to build the future that you are striving to create.

• Find time to talk to others who share your passion: they will energise you and "recharge" yourbatteries!

Single-mindedness

Describes the capacity to focus on the purpose (or mission) of the organisation, to stay on course, and tokeep bringing others back to the purpose. They are not distracted by the latest bandwagon, they knowhow many initiatives the organisation can take on and do not overstep this. Nonetheless, they are quickto spot the things that are key to future success. Those with this ability are energised by the goal they areworking towards, prioritise, cut out the trivia, and line the organisation up to concentrate on those thingsthat will move it to the goal.

To make even more of your strengths in this area we would encourage you to:

• Take opportunities to make goals and priorities clear to others - they will benefit from your singlemindedness.

• Position yourself where you can create structure and focus in meetings - you will help others tostay on track.

• Set clear deadlines so that everyone is focused on what needs to be done.

• Be quick to challenge interesting and exciting ideas that will not help to achieve priorities and thatcould take eyes 'off the ball'.

Team Builder

This describes the ability to enjoy, encourage, and facilitate working with others who bring the differentattributes required to achieve a common goal. They enjoy being part of the team as well as being teamleader. They are quick to ask for and give help, and model and encourage collaborative working.

To build on this strength consider the following suggestions:

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• Seek out roles where you can work as part of a team or as team leader (rather than being a solorole).

• Think about how each person in the team can be best positioned to enable the team to achieve itsgoals.

• Be quick to point out the benefits of collaborative working to others who are less 'teamy' than you.

• Surround yourself with people whose strengths complement your own.

Social Adaptability

Describes the ability to easily converse with, and relate to, people from a variety of backgrounds in arange of settings. Those with this attribute are quick to read and respond to differences betweenindividuals, initiate conversation easily, listen well, and appear approachable and accessible.

To maximise this strength consider the following:

• Prioritise time to walk around the organisation, to make yourself available to people at all levels,and use what you hear and learn from them to shape business development.

• Be an ambassador for your organisation. New contacts will enjoy getting to know you and will bequickly put at ease.

• Spend time with significant/influential customers. You are likely to be better able than most tounderstand their needs.

• Take time to listen to people inside and outside the organisation. Let them know you have heardwhat they have said. They will value the respect you show them.

Reflective

Leaders make time to see the big picture and make sense of what is happening. They are 'balconythinkers' who can see how all the parts (including the external environment) work together. They candescribe their balcony view with others, so that they too can make sense of what is happening and cansee their role in the grand scheme of things. These leaders are good at taking complicated ideas andputting them into language that others can make sense of.

To maximise the impact of this strength consider the following suggestions:

• Make time to think: put this time in your diary and guard it. You are likely to feel drained when youdo not get this time.

• Time spent with a coach or mentor will help to clarify your thinking and to bring perspective.

• Share your perspective with others. Help them to see the bigger picture so that they can makemore sense of complexity.

• Some of your best thinking time will be travelling time. If you reflect by talking try to travel with theright colleagues. If you like time to think alone, take opportunities to travel alone.

Enabler

Leaders who demonstrate this attribute enjoy involving others, giving them opportunities to grow anddevelop. They trust others with responsibility and set them up to succeed. They hold themselvesaccountable for the success of their people. They are genuine and constructive in the appreciation theyshow to others.

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Maximise this strength by:

• Taking opportunities to lead teams, encouraging other members to take new responsibilities intheir areas of strength.

• Mentoring or coaching other people: you will enjoy seeing them achieve new things.

• Commenting on the specific achievement of others and helping them to recognise the progressand growth they have achieved.

• Taking opportunities to meet new employees, to be part of induction programmes and to talk aboutthe organisations commitment to their development.

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Your Four Lowest Scoring AttributesNo-one is good at everything and yet leaders have to demonstrate effectiveness in all aspects ofleadership. You can 'cover off' areas of lower natural strength in a number of ways:

• By partnering with people with complementary strengths.

• By using your stronger attributes to 'manage around' areas of lower natural strength

• By taking 'corrective' action to get to a level of competence - recognising that this will never be anarea for you to 'major in'.

As you read through the following ideas do focus, on things you can do to 'raise your game' and bringyou closer to a level of competence - recognising that your greatest opportunities to be successful andmake a difference will come through building your role as much as you can around your strengths.

Self Reliance

Describes those who recognise that they are self-confident and more comfortable than most to takecalculated risks. They enable others to draw reassurance and confidence from their confidence, andthus, when they lead, others are able to step into areas they would otherwise have been reluctant to try.Those with Self Reliance are self-aware and recognise those situations and where they may letthemselves or others down. They have learned how to avoid these situations and, where they arise, theymanage themselves well, position themselves to have maximum positive impact and thus retain therespect of others.

Reflect on the questions and suggestions below:

• Who are the people you work with whose talents complement yours? How could you work togetherso that you do more of what you are good at and less of what you are not good at?

• Ask two people who know you well, and whose opinions you trust, what they think your strengthsare and what evidence they have for this.

• If you were hiring yourself, what role would you hire yourself for and what evidence do you havethat you would be good at this?

Consistent

Leaders who have strength in this area are quick to spot inconsistencies between behaviours andvalues. These people intuitively model the values that they want to shape the culture of the organisation.No matter where you meet these people, they will behave consistently in terms of their values andtreatment of others. They will build alignment between values, vision, structures, processes, proceduresand day-to-day interactions with others.

Reflect on the questions and suggestions below:

• How would the two people you work with most closely begin to know what your values are? Howcould you make this clearer to them?

• How much influence have your values had on the processes and structures you have helped toshape?

• Identify three ways in which you show others that you 'walk the talk'.

People Champion

Describes the leader's focus on other people (rather than on self). They have a natural capacity to treat

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others with dignity and respect and need to have a positive impact on the lives of others. They recognizethat their leadership role exists to help others to do a better job for those the organisation serves. Theyare humane and compassionate, yet will not compromise on high standards and are not 'a soft touch'!They build structures and processes that support people and will adjust these in the interests of people, ifthat is what is required.

Reflect on the following and then plan what you can do to 'raise your game'.

• When did you last do something in work that helped someone else and that 'cost' you?

• How often in the last week have you asked someone else how you can help them?

• What are the best examples you can give of situations in the last week where you have madesomeone else feel valued?

Legacy Builder

This describes a capacity to be constantly thinking forward, to be planning in time zones beyond theirown tenure in the role. Those with this capacity want to build sustainability, to leave a legacy that willoutlast them.

Consider the following to 'raise your game':

• When did you last talk to someone about what you want the organisation to look like in 5 yearstime?

• Do you know who the future 'stars', or key players in your organisation are? How could youdevelop them and secure their future in the organisation?

• Identify the three or four key things that need to be attended to, to sustain your organisation for thenext five to ten years. How can these priorities be addressed? What responsibility should you takehere and who else needs to be involved?

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Attribute Definitions by Dimension

Dimension: Creating the future

VisionaryThese people can tell compelling stories of the future they want to create and they do this so effectivelythat others are challenged to work with them to create it. They speak with passion about the impact theywant their people to have on the lives of others, paint vivid pictures in their minds, and instil a strongdesire in their hearts to be part of something bigger than them.

Legacy BuilderThis describes a capacity to be constantly thinking forward, to be planning in time zones beyond theirown tenure in the role. Those with this capacity want to build sustainability, to leave a legacy that willoutlast them.

Single-mindednessDescribes the capacity to focus on the purpose (or mission) of the organisation, to stay on course, and tokeep bringing others back to the purpose. They are not distracted by the latest bandwagon, they knowhow many initiatives the organisation can take on and do not overstep this. Nonetheless, they are quickto spot the things that are key to future success. Those with this ability are energised by the goal they areworking towards, prioritise, cut out the trivia, and line the organisation up to concentrate on those thingsthat will move it to the goal.

Opportunity AwarenessThose with this ability think 'out' as well as forward. They are well aware of current issues and trendsthat are relevant to their business. They understand the impact these can have and are quick to seizeopportunities ahead of the rest of the field.

Dimension: Enthusing, growing and appreciating others

Team BuilderThis describes the ability to enjoy, encourage, and facilitate working with others who bring the differentattributes required to achieve a common goal. They enjoy being part of the team as well as being teamleader. They are quick to ask for and give help, and model and encourage collaborative working.

EnthuserDescribes the capacity to make work fun, to be positive, generous and 'up beat', to energise others andto bring a contagious enthusiasm to the workplace. They are quick to give credit to others and openlycelebrate success.

EnablerLeaders who demonstrate this attribute enjoy involving others, giving them opportunities to grow anddevelop. They trust others with responsibility and set them up to succeed. They hold themselvesaccountable for the success of their people. They are genuine and constructive in the appreciation theyshow to others.

Social AdaptabilityDescribes the ability to easily converse with, and relate to, people from a variety of backgrounds in arange of settings. Those with this attribute are quick to read and respond to differences betweenindividuals, initiate conversation easily, listen well, and appear approachable and accessible.

Self BeliefThis describes the capacity to be comfortable with who you are; to be vulnerable, genuine and openabout strengths and weaknesses. Others would describe these people as humble because they naturallycomment on the achievements of others rather than promoting their own. They make others feel thatthey have been taken seriously, they are straight talking and say what they mean without using jargon or'blinding people with science'.

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Dimension: Clarifying Values

Values ChampionThis describes leaders who are clear about their core values at work and in life, and who can articulateand then demonstrate these. Honesty and integrity will be particularly key parts of their values set. Theybelieve that a key part of their role is to guard core values and they will be quick to stand up when valuesare challenge or infringed.

ConsistentLeaders who have strength in this area are quick to spot inconsistencies between behaviours andvalues. These people intuitively model the values that they want to shape the culture of the organisation.No matter where you meet these people, they will behave consistently in terms of their values andtreatment of others. They will build alignment between values, vision, structures, processes, proceduresand day-to-day interactions with others.

People ChampionDescribes the leader's focus on other people (rather than on self). They have a natural capacity to treatothers with dignity and respect and need to have a positive impact on the lives of others. They recognizethat their leadership role exists to help others to do a better job for those the organisation serves. Theyare humane and compassionate, yet will not compromise on high standards and are not 'a soft touch'!They build structures and processes that support people and will adjust these in the interests of people, ifthat is what is required.

Customer ChampionLeaders who are Customer Champions are clear about who their customers and potential customers are.They are quick to see things from the customer's point of view and will be advocates on behalf of thecustomer. These leaders meet with, and hear from, customers and workers who are in touch withcustomers. Thus they are sufficiently in tune with customers to be able to anticipate their needs. Theyare so enthusiastic about their customers that their people become customer champions too!

Dimension: Ideas to action

Self RelianceDescribes those who recognise that they are self-confident and more comfortable than most to takecalculated risks. They enable others to draw reassurance and confidence from their confidence, andthus, when they lead, others are able to step into areas they would otherwise have been reluctant to try.Those with Self Reliance are self-aware and recognise those situations and where they may letthemselves or others down. They have learned how to avoid these situations and, where they arise, theymanage themselves well, position themselves to have maximum positive impact and thus retain therespect of others.

Enthusiastic LearnerIndicates a natural curiosity and love of learning about new things. Those with this ability have a naturalattraction to new ideas, and they enjoy bouncing these off others and thinking laterally. They will alsoenjoy initiating new projects.

ProactivePeople who are proactive like to move to action. They enjoy what they do, find it energising (rather thandraining), and their determination and urgency motivates others and keeps them pressing forward. Thesepeople are frustrated by blockages and are quick-thinking and adept at finding ways around these.

Knowing What Works!This describes the capacity to make shrewd judgements when faced with a range of alternative waysforward. Those with strength in this area almost intuitively know the right path to take, recognise quicklywhat will and what will not work, and are known for their common sense and pragmatism. They can holda number of sets of information in their head at once and use these to make decisions. Their decisionsare fact-based, alternatives-driven and focussed on tangible outcomes.

ReflectiveLeaders make time to see the big picture and make sense of what is happening. They are 'balconythinkers' who can see how all the parts (including the external environment) work together. They candescribe their balcony view with others, so that they too can make sense of what is happening and can

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see their role in the grand scheme of things. These leaders are good at taking complicated ideas andputting them into language that others can make sense of.

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