Outreach Project East Texas Border Health Clinic.
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Transcript of Outreach Project East Texas Border Health Clinic.
Outreach ProjectEast Texas Border Health Clinic
ETBHC – Outreach Project
Project designed to increase access to mental health services in rural East Texas.
What ETBHC learned Where we are going
Collaboration – Key to Sustainability
Our definition was to develop a team that included non-profit and for profit members to advance a common goal.
We wanted members who would:1.Share knowledge and learning2.Were creative and thought “outside of
the box”3.Committed to the common good of the
community
Collaborative Culture
Starting with the Board, ETBHC developed a collaborative culture at all levels of the organization.
Selection of Board members based on community involvement
Employee job descriptions require community involvement Speakers Disseminating information
Collaborative Culture
All staff members job descriptions include requirements to collaborate with the community: Speakers Participate in health fairs Serve on other community coalitions &
organizations Serve on other boards Serving on emergency response teams
Develop Win-Win Situations
Our community agreements included: Placing signs/info of available services
in visible locations Agreeing to provide speakers, when
appropriate Agreeing to provide space Agreeing to accept/refer to agency,
when appropriate
First Team
First team included: East Texas Council on Alcoholism & Drug Abuse Community Healthcore (mental health provider) United Churches Care (faith community) East Texas Border Health ClinicAll were chosen because they were committed to
enhancing access to mental health/substance abuse services in the community and ETBHC had worked with agencies since 2004.
Teamworks Today
Collaboration named: Just for the Health of It / Teamworks
Members include:County Extension County Emergency PreparednessHome Health Agencies Early Childhood DevelopmentArea on Agency Representative of State SenatorMental Health Provider School NurseSubstance Abuse Provider Department of State
Health ServicesCounty Indigent ProviderInsurance Agent
3 Year Goals
Enhance care to 3000 low income individuals with chronic physical/mental illness
Provide prevention education to 1500 patients
Establish 4 Outreach Clinic sites Hold 200 clinic/consortium days Expand availability of rural health care by
1% Provide healthcare/education to 20 new
patients weekly/1000 new annually.
Meeting our goals
Held regular outreach clinics Maintained proper supplies Provided basic primary/preventive care Referrals to consortium members for
mental health/substance abuse Maintained continuous communication
with all consortium members Gathered necessary data to measure
outcomes
Outreach Clinics
Consumers Educated
Access to Care
Increase to Mental Health
Sustainability
Continue monthly consortium meetings Wrote other grants Out Stationed Medicaid Eligibility
Worker
What we learned
Be flexible Always include your partners Do not promise something you cannot
do Deliver high quality care Be consistent
Pitfalls
ETBHC grant was initially written for a mid-level provider to do the outreach. What we discovered:
1. Mid-levels are not that available in East Texas2. Mid-levels, when available, do not want to do
outreach as we defined outreach3. If primary health care was provided through
outreach, ETBHC would need a home health license.
Pitfalls
Workforce was not available Case management and outreach
services are not for everyone
Contact Info
Wanda M. Kennel, PhDChief Executive OfficerEast Texas Border Health ClinicP O Box 1326Marshall, TX 75671-1326Phone: (903) 927-3782Fax: (903) [email protected]