Outlook of Smartphone Usage in Brazil
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![Page 1: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/1.jpg)
OUTLOOK OF SMARTPHONE USAGE IN BRAZILA STUDY ANALYSIS MADE BY WMCCANN AND GRUPO.MOBIRESEARCH BY IPSOS MEDIACT
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PRESENTATION TOPICS
1. A rapid market evolution2. Smartphones3. Internet mobile4. Social media5. Mobile content6. Apps and games7. Feature phones8. Near future
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GOALS
• Investigate how consumers relate to the brands, products and services using their mobile devices. And to provide a better understanding about this fast changing market.
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METHODOLOGY
• Ipsos Online Panel• 1000 interviews in total• Men and Women, Brazilian’s residents• Ages: from 14 to 59 years old• Interviews applied in the 7 main
Brazilians urban centers• High, Middle and Low middle classes• 100% mobile phone owners• Surveyed in February 2011
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1. A RAPID MARKET EVOLUTION
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A rapid market evolution
• 50.4% of smartphones owners bought their last device in the last 6 months, indicating that the market has been changing very quickly.
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Base: full sample
HOW LONG HAVE YOU HAD THIS MOBILE PHONE?HOW LONG HAVE YOU HAD THIS MOBILE PHONE?HOW LONG HAVE YOU HAD THIS MOBILE PHONE?HOW LONG HAVE YOU HAD THIS MOBILE PHONE?
Total Feature phone Smartphone
Less than 3 months 15.7% 11.8% 24.7%
From 4 to 6 months 16.4% 12.4% 25.7%
From 7 months to 1 year 17.9% 18% 17.7%
From 1 to 1 ½ year 15.9% 16.2% 15.2%
From 1 ½ to 2 years 9.5% 11.6% 4.8%
More than 2 years 24.6% 30.1% 11.9%
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Base: full sample
WHEN DO YOU INTEND TO CHANGE YOUR MOBILE PHONEWHEN DO YOU INTEND TO CHANGE YOUR MOBILE PHONEWHEN DO YOU INTEND TO CHANGE YOUR MOBILE PHONEWHEN DO YOU INTEND TO CHANGE YOUR MOBILE PHONE
Total Feature phone Smartphone
Less than 3 months 17.8% 20% 12.8%
From 4 to 6 months 22.7% 24.4% 18.7%
From 7 months to 1 year 21% 20.2% 23%
From 1 to 1 ½ year 19.1% 17.4% 23%
From 1 ½ to 2 years 8.2% 6.6% 11.9%
More than 2 years 11.2% 11.5% 10.7%
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Base: full sample
WHEN DO YOU INTEND TO CHANGE YOUR MOBILE PHONEWHEN DO YOU INTEND TO CHANGE YOUR MOBILE PHONEWHEN DO YOU INTEND TO CHANGE YOUR MOBILE PHONEWHEN DO YOU INTEND TO CHANGE YOUR MOBILE PHONE
Total Feature phone Smartphone
Less than 3 months 17.8% 20% 12.8%
From 4 to 6 months 22.7% 24.4% 18.7%
From 7 months to 1 year 21% 20.2% 23%
From 1 to 1 ½ year 19.1% 17.4% 23%
From 1 ½ to 2 years 8.2% 6.6% 11.9%
More than 2 years 11.2% 11.5% 10.7%
20%
24.4%
44.4% of the owners of a feature phone intend to change
their mobile phones in the next6 months.
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2. SMARTPHONES
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Smartphones
• The smartphone has reached the mass.
• Almost 1/3 of the internet users (30.3%) own a smartphone.
• It means that there are approximately 19 millions smartphones in Brazil.
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SMARTPHONE OWNERS
0%
10.0%
20.0%
30.0%
40.0%
Work and study Work Study Unemployed Housewife
15.3%
24.9%24.2%
33.8%35.2%
Smartphone
Base: full sample
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SMARTPHONE OWNERS
0%
13%
25%
38%
50%
high class middle low middle
19.0%
33.5%
49.7%
Smartphone
Base: full sample
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SMARTPHONE OWNERS
0%
13%
25%
38%
50%
high class middle low middle
19.0%
33.5%
49.7%
Smartphone
Base: full sample
Good penetration rate, even for the
lower middle class
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40.5% of low middle class intend to change their mobile phones in less than 6 months.
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SMARTPHONE OWNERS
0%
10%
20%
30%
40%
Ages 14-17 Ages 18-24 Ages 25-34 Ages 35-44 Ages 45-54 Ages 55-59
21.1%21.9%
33.2%34.6%29.5%28.6%
Smartphone
Base: full sample
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SMARTPHONE OWNERS
0%
10%
20%
30%
40%
Ages 14-17 Ages 18-24 Ages 25-34 Ages 35-44 Ages 45-54 Ages 55-59
21.1%21.9%
33.2%34.6%29.5%28.6%
Smartphone
Base: full sample
Presented among all age groups
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MAIN SMARTPHONE’S BRANDS IN BRAZIL
5.1%8.4%
9.8%
13.0%
10.9% 17.8%
35.0%
Nokia Samsung MotorolaOthers Apple LGBlackberry
• Even though its price is very high in Brazil, the iPhone has already gained an important market share.
Base: Smartphone owners
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DO YOU ACCESS THE INTERNET USING YOUR MOBILE PHONE?
0%
25%
50%
75%
100%
Total Apple LG Nokia Blackberry Samsung Motorola
61.8%72.3%
85.7%88.5%89.4%97.4%
83.1%
Yes
Base: Smartphone owners
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HOW OFTEN DO YOU ACCESS THE INTERNET USING YOUR MOBILE PHONE?
0%
20.00%
40.00%
60.00%
80.00%
Apple Blackberry LG Motorola Nokia Samsung
More than 1 hour per day Everyday 4 to 6 days a week 2 to 3 times a weekOnce a week or less often
Base: interviewees who access the internet through mobile phones
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HOW OFTEN DO YOU ACCESS THE INTERNET USING YOUR MOBILE PHONE?
0%
20.00%
40.00%
60.00%
80.00%
Apple Blackberry LG Motorola Nokia Samsung
More than 1 hour per day Everyday 4 to 6 days a week 2 to 3 times a weekOnce a week or less often
Base: interviewees who access the internet through mobile phones
75.5% accessthe internetevery day
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DO YOU USUALLY SHARE CONTENT THAT YOU FIND INTERESTING USING YOUR MOBILE PHONE?
0%
25%
50%
75%
100%
Total Apple Blackberry LG Motorola Nokia Samsung
59.4%61.2%54.2%
66.0%
36.9%
84.3%
63.4%
Yes
Base: smartphone owners who access the internet through mobile phones
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DO YOU USUALLY SHARE CONTENT THAT YOU FIND INTERESTING USING YOUR MOBILE PHONE?
0%
25%
50%
75%
100%
Total Apple Blackberry LG Motorola Nokia Samsung
59.4%61.2%54.2%
66.0%
36.9%
84.3%
63.4%
Yes
Base: smartphone owners who access the internet through mobile phones
They tend to share more content.
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HAVE YOU EVER PURCHASED ANY ITEM ON WEBSITES ORE-COMMERCE APPS USING YOUR MOBILE PHONE?
0%
20%
40%
60%
80%
Total Apple Blackberry LG Motorola Nokia Samsung
14.5%10.5%
5.5%14.7%
2.9%
62.6%
14.5%
Yes
Base: smartphone owners who access the internet through mobile phones
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HAVE YOU EVER PURCHASED ANY ITEM ON WEBSITES ORE-COMMERCE APPS USING YOUR MOBILE PHONE?
0%
20%
40%
60%
80%
Total Apple Blackberry LG Motorola Nokia Samsung
14.5%10.5%
5.5%14.7%
2.9%
62.6%
14.5%
Yes
Base: smartphone owners who access the internet through mobile phones
They are the biggest shoppers using a
mobile phone
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WHAT IS YOUR MOBILE PHONE’S BRAND?
Averadge
Apple
Blackberry
Samsung
LG
Nokia
Motorola
0% 25% 50% 75% 100%
Ages 1417 Ages 1824 Ages 2534 Ages 3544 Ages 4554 Ages 5559
Base: full sample
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WHAT IS YOUR MOBILE PHONE’S BRAND?
Averadge
Apple
Blackberry
Samsung
LG
Nokia
Motorola
0% 25% 50% 75% 100%
Ages 1417 Ages 1824 Ages 2534 Ages 3544 Ages 4554 Ages 5559
Base: full sample
It’s the brand with the strongest
relationship with young people.
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Changing the habits
• The features and type of devices impact the way the consumers use their phones.
• The iPhoneÊs consumer is the most active user and is more likely to interact online.
• To increase the media coverage, the brands must invest in other platforms as well.
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3. INTERNET MOBILE
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DO YOU ACCESS THE INTERNET THROUGH YOUR MOBILE PHONE?
59.2%
40.8%
Yes No
Base: full sample
• 40.8% already access the Internet through mobile phones
• The internet mobile access is now similar to the tradicional access (by computers) comparing data from the beggining of 2007.
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DO YOU ACCESS THE INTERNET THROUGH YOUR MOBILE PHONE?
0%
13%
25%
38%
50%
Ages 14-17 Ages 18-24 Ages 25-34 Ages 35-44 Ages 45-54 Ages 55-59
19.5%
30.0%
38.7%
49.0%42.8%44.8%
Yes
Base: full sample
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DO YOU ACCESS THE INTERNET THROUGH YOUR MOBILE PHONE?
0%
23%
45%
68%
90%
Featured phone Smartphone
83.1%
22.5%
Yes
Base: full sample
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DO YOU ACCESS THE INTERNET THROUGH YOUR MOBILE PHONE?
0%
23%
45%
68%
90%
Featured phone Smartphone
83.1%
22.5%
Yes
Base: full sample
The access to the internet tends to grow due to an increasing smartphone selling
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DO YOU ACCESS THE INTERNET THROUGH YOUR MOBILE PHONE?
53.0%47.0%
Yes No
•47% already use a mobile broadband (3G)
• The number of access using mobile broadband is bigger than the “tradicional” broadband (cable, fiber, etc.).
Base: interviewees who access the internet through mobile phones
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4. SOCIAL MEDIA
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Social Media
• The access to the social networks through a mobile phone is already a reality in Brazil.
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SOCIAL MEDIA PENETRATION THROUGH MOBILE PHONES
66.1%
33.9%
Yes No
• 33.9% of the interviewees access social networks through mobile phone
Base: full sample
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SOCIAL MEDIA PENETRATION THROUGH MOBILE PHONES
17.0%
83.0%
Yes No
Base: interviewed consumers who access the internet through mobile phones
• Taking in consideration just the users who access the internet from their mobile phones, this number reaches up to 83%.
• This penetration rate is similar to the access through computers.
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Social Media
• In Brazil, social networks are already one of the most accessed contents from a computer. This is also true considering mobile access.
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WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?
All High class Middle Low middle
Google 68.1% 83.8% 68.6% 55.3%
Orkut 49.4% 43.2% 48.4% 56.4%
Facebook 46.9% 59.6% 40.7% 50.3%
Twitter 36.6% 38.6% 38.4% 31.3%
MSN (portal) 35.5% 20.2% 36.7% 44.6%
Globo.com 25.3% 35.5% 22% 24.6%
Yahoo! 16.5% 23.6% 14.3% 15.7%
UOL 14.9% 20.3% 15.1% 10.3%
Terra 10.3% 21.9% 9.8% 2.6%
IG 5.7% 2.4% 7.2% 5%
LinkedIn 2.9% 7.7% 2.6% 0%
Base: interviewees who access the internet through mobile phones
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WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?
All High class Middle Low middle
Google 68.1% 83.8% 68.6% 55.3%
Orkut 49.4% 43.2% 48.4% 56.4%
Facebook 46.9% 59.6% 40.7% 50.3%
Twitter 36.6% 38.6% 38.4% 31.3%
MSN (portal) 35.5% 20.2% 36.7% 44.6%
Globo.com 25.3% 35.5% 22% 24.6%
Yahoo! 16.5% 23.6% 14.3% 15.7%
UOL 14.9% 20.3% 15.1% 10.3%
Terra 10.3% 21.9% 9.8% 2.6%
IG 5.7% 2.4% 7.2% 5%
LinkedIn 2.9% 7.7% 2.6% 0%
Differently from the access through
computers, Facebook is very close to Orkut, even
for the class C.
56.4%
50.3%
Base: interviewees who access the internet through mobile phones
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WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?
All Featured phone Smartphone
Google 68.1% 61.7% 72.1%
Orkut 49.4% 48.7% 49.9%
Facebook 46.9% 35.4% 54%
Twitter 36.6% 27.1% 42.6%
MSN (portal) 35.5% 37% 34.6%
Globo.com 25.3% 22.4% 27.1%
Yahoo! 16.5% 16% 16.7%
UOL 14.9% 14.8% 15%
Terra 10.3% 6.8% 12.4%
IG 5.7% 6.4% 5.3%
LinkedIn 2.9% 0.3% 4.5%
Base: interviewees who access the internet through mobile phones
![Page 43: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/43.jpg)
WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?
All Featured phone Smartphone
Google 68.1% 61.7% 72.1%
Orkut 49.4% 48.7% 49.9%
Facebook 46.9% 35.4% 54%
Twitter 36.6% 27.1% 42.6%
MSN (portal) 35.5% 37% 34.6%
Globo.com 25.3% 22.4% 27.1%
Yahoo! 16.5% 16% 16.7%
UOL 14.9% 14.8% 15%
Terra 10.3% 6.8% 12.4%
IG 5.7% 6.4% 5.3%
LinkedIn 2.9% 0.3% 4.5%
Not having a smartphone doesn’t mean the user won’t
access social networks
48.7% 49.9%
Base: interviewees who access the internet through mobile phones
![Page 44: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/44.jpg)
Considering the social class differenceand the typeof mobile devices, there is little variation on the access to the websites.
![Page 45: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/45.jpg)
WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?
0%
22.50%
45.00%
67.50%
90.00%
Face
book
Orkut
Twitte
r
Globo.c
omYa
hoo!
Terra UOL
MSN (port
al)
Linke
dIn IG
None o
f them
High class Middle Low Middle
Base: interviewees who access the internet through mobile phones
![Page 46: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/46.jpg)
0%
20.00%
40.00%
60.00%
80.00%
Face
book
Orkut
Twitte
r
Globo.c
omYa
hoo!
Terra UOL
MSN (port
al)
Linke
dIn IG
None o
f them
Smartphone Featured phone
WHICH WEBSITES/PORTALS DO YOU OFTEN ACCESS THROUGH YOUR MOBILE PHONE?
Base: interviewees who access the internet through mobile phones
![Page 47: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/47.jpg)
Social Media
• Social media apps are one of the most downloaded apps, and considered to be one of the most important ones.
![Page 48: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/48.jpg)
Base: interviewees who are used to download apps to their mobile phones
WHICH ONE OF THESE APPS HAVE YOUDOWNLOADED/INSTALLED TO YOUR MOBILE PHONE?
WHICH ONE OF THESE APPS HAVE YOUDOWNLOADED/INSTALLED TO YOUR MOBILE PHONE?
WHICH ONE OF THESE APPS HAVE YOUDOWNLOADED/INSTALLED TO YOUR MOBILE PHONE?
WHICH ONE OF THESE APPS HAVE YOUDOWNLOADED/INSTALLED TO YOUR MOBILE PHONE?
All Featured phone Smartphone
Games 79.5% 77.5% 80.2%
Social Networks 71.3% 54% 77.5%
Instant Messenger 70.1% 46.7% 78.5%
Utilities such as alarm, calendar, calculator, etc.
51.3% 38.9% 55.7%
Radio/Music 51.2% 60% 48%
Maps 49.4% 20.3% 59.9%
Microblog (Twitter) 42.9% 19.4% 51.3%
![Page 49: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/49.jpg)
AND WHICH ONE OF THEM ARE THE TOP 3 MOST IMPORTANT FOR YOU?AND WHICH ONE OF THEM ARE THE TOP 3 MOST IMPORTANT FOR YOU?AND WHICH ONE OF THEM ARE THE TOP 3 MOST IMPORTANT FOR YOU?AND WHICH ONE OF THEM ARE THE TOP 3 MOST IMPORTANT FOR YOU?
All Featured phone Smartphone
Social Networks 52.4% 50.3% 53.2%
Instant Messenger 43.9% 42.9% 44.2%
Games 38.8% 53.7% 33.4%
Utilities such as alarm, calendar, calculator, etc.
24.8% 22.5% 25.6%
Microblog 24.6% 13.3% 28.6%
Radio/Music 23.6% 31.5% 20.8%
Maps 18.3% 9.9% 21.4%
Base: interviewees who are used to download apps to their mobile phones
![Page 50: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/50.jpg)
Social media
• Social networks are constantly used to share different contents.
![Page 51: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/51.jpg)
WHAT DO YOU USE TO SHARE YOUR CONTENT
0%
17.50%
35.00%
52.50%
70.00%
email
SMS
Social
network
s
Bluetooth
Twitte
r
Show on
the s
creen
MMS
Base: interviewees who share contents
![Page 52: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/52.jpg)
5. MOBILE CONTENT
![Page 53: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/53.jpg)
Mobile content
• Despite of the mobile fast growing rates, there is still a small number of mobile websites and brazilian apps.
• There is a huge opportunity for the companies to position themselves and gain more participation in the mobile market.
![Page 54: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/54.jpg)
I WISH THERE WERE MORE MOBILE CONTENTS TO ACCESS THROUGH MY MOBILE
0%
12.50%
25.00%
37.50%
50.00%
Agree 4 3 2 Disagree
Base: Smartphone owners
![Page 55: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/55.jpg)
I WISH THERE WERE MORE MOBILE CONTENTS TO ACCESS THROUGH MY MOBILE
0%
12.50%
25.00%
37.50%
50.00%
Agree 4 3 2 Disagree
Base: Smartphone owners
More than 50.4% of the smartphone owners would prefer if there were more content to
access through mobile phone
![Page 56: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/56.jpg)
THE AVAILABLE FORMAT OF THE CONTENT IS NOT FOR ME
0%
10.00%
20.00%
30.00%
40.00%
Agree 4 3 2 Disagree
Base: Smartphone owners
![Page 57: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/57.jpg)
THE AVAILABLE FORMAT OF THE CONTENT IS NOT FOR ME
0%
10.00%
20.00%
30.00%
40.00%
Agree 4 3 2 Disagree
Base: Smartphone owners
49,5% believe that the existing content
for mobile phones are still not properly
configured.
![Page 58: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/58.jpg)
HOW DO YOU ACCESS NEWS PORTALS?
70.90%
22.60%
6.50%
I usually access more from my mobile phoneI access from my mobile phone as much as from my computerI access more from my computer
• Almost 1/3 (29.1%) of the interviewees already access news websites through mobile phones on the same frequency or more.
Base: interviewees who access the internet from their feature phones and are used to access this type of service and content
![Page 59: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/59.jpg)
Mobile content
• The efforts/ investments spent on traditional web has become less efficient because at least 1/3 of the consumers are accessing the web through a mobile phone.
• Most of the marketing campaigns send their users to an unprepared website that are usually not adapted to attend the mobile environment.
![Page 60: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/60.jpg)
HOW DO YOU ACCESS E-MAIL?
68.6%
21.7%
9.7%
I usually access more from my mobile phoneI access from my mobile phone as much as from my computerI access more from my computer
• Almost 1/3 (31.4%) of the interviewees already access their e-mail through a mobile phone at the same frequency or more.
Base: interviewees who access the internet from their feature phones and are used to access this type of service and content
![Page 61: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/61.jpg)
HOW DO YOU ACCESS THE SEARCH TOOLS?
69.7%
26.0%
4.3%
I usually access more from my mobile phoneI access from my mobile phone as much as from my computerI access more from my computer
• Almost 1/3 (30.3%) of the interviewees already access the search tools through mobile phones at the same frequency or more.
Base: interviewees who access the internet from their feature phones and are used to access this type of service and content
![Page 62: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/62.jpg)
HOW DO ACCESS SOCIAL NETWORKS?
67.0%
23.5%
9.5%
I usually access more from my mobile phoneI access from my mobile phone as much as from my computerI access more from my computer
• The same occurs with social media campaigns (33%) which usually send the users to their brands websites or microsites. And, most of these websites are not prepared for the mobile format.
• Considering Twitter, 42.9% of the users access the microblog through their mobile devices at the same frequency or more.
Base: interviewees who access the internet from their feature phones and are used to access this type of service and content
![Page 63: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/63.jpg)
Shopping• Only a small percentage of the biggest Brazilian
retailers have websites that are properly adequate to the mobile environment.
• There are companies that have already started to worry about the mobile universe, but they usually end up coming up with a solution just for one mobile brand. (ex.: iPhone)
• Even with this scenario, the number of consumers that purchase an item using their mobile phone is already reasonable.
![Page 64: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/64.jpg)
HAVE YOU EVER PURCHASED ANY ITEM ON WEBSITES ORE-COMMERCE APPS USING YOUR MOBILE PHONE?
0%
4%
8%
12%
16%
Total Feature Phone Smartphone
15.80%
12.50%14.50%
Yes
Base: interviewees who access the internet through mobile phones
![Page 65: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/65.jpg)
0%
10%
20%
30%
40%
Total High class Middle Low middle
9.40%9.40%
37.30%
15.80%
Yes
Base: smartphone owners who access the internet through mobile phones
HAVE YOU EVER MADE ANY PURCHASE IN WEBSITES OR E-COMMERCE APPS THROUGH MOBILE PHONES?
![Page 66: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/66.jpg)
DO YOU USE ANY ONLINE BANKING SERVICE ON YOUR MOBILE PHONE?
0%
7%
13%
20%
26%
Total Featured phone Smartphone
25.30%
17.40%
22.30%
Yes
Base: interviewees who access the internet through mobile phones
![Page 67: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/67.jpg)
0%
10%
20%
30%
40%
Total High class Middle Low middle
15.90%
26.70%31.20%
25.30%
Yes
DO YOU USE ANY ONLINE BANKING SERVICE ON YOUR MOBILE PHONE?
Base: interviewees who access the internet through mobile phones
![Page 68: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/68.jpg)
Mobile TV
• 18.5% of the devices have TV (analogue or digital)
• It means there are, at least, 10 millions devices with this feature.
• Most of these mobiles are from an unknown brand (most from China), nevertheless they provide a variety of features with a smaller price.
![Page 69: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/69.jpg)
VAIC E71 (IT’S NOT A NOKIA PHONE)
• Analog TV• 2 SIM cards• 2 Cameras• Flash• Shake function• Video camera• FM radio• Bluetooth• Voice recorder• MP3 and MP4• Memory card slot
![Page 70: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/70.jpg)
VAIC E71 (IT’S NOT A NOKIA PHONE)
• Analog TV• 2 SIM cards• 2 Cameras• Flash• Shake function• Video camera• FM radio• Bluetooth• Voice recorder• MP3 and MP4• Memory card slot
U$ 40(an SamsungStar Lite TV
costs U$ 450)
![Page 71: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/71.jpg)
Mobile TV• And this base has been ignored in 2 aspects:
1. for those who have Digital TV in their mobile phone, it is true to say that the content hasnÊt yet been adapted to the proper size of the screen, neither to the consumer profile or addapted to be consumed in a specific moment of the day.
2. This audience is not being measured
![Page 72: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/72.jpg)
Mobile TV
• This number (10 million of devices with TV) is very close to the number of paid TV subscriptions in Brazil.
The paid TV started being measured in Brazil when it had less than 1 million subscriptions.
Obviously the paid TV subscription is per residence and not per head, but it helps to illustrate the importance of this number.
![Page 73: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/73.jpg)
6. APPS AND GAMES
![Page 74: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/74.jpg)
DO YOU USUALLY DOWNLOAD SPECIFIC APPS TO YOUR MOBILE PHONE?
64.0%
36.0%
NO YES
• 64% of the smartphone owners who access the internet download apps.
Base: smartphone owners who access the internet through mobile phones
![Page 75: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/75.jpg)
ARE YOU USED TO DOWNLOAD SPECIFIC APPS ON YOUR MOBILE PHONE?
0%
18%
35%
53%
70%
High class Middle Low middle
65.5%61.9%67.4%
Yes
Base: smartphone owners who access the internet through mobile phones
![Page 76: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/76.jpg)
ARE YOU USED TO DOWNLOAD SPECIFIC APPS ON YOUR MOBILE PHONE?
0%
18%
35%
53%
70%
High class Middle Low middle
65.5%61.9%67.4%
Yes
Base: smartphone owners who access the internet through mobile phones
Download apps is a common habit to all social classes and
group ages.
![Page 77: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/77.jpg)
0%
20%
40%
60%
80%
Total Male Female
48.5%
73.3%64.0%
Yes
ARE YOU USED TO DOWNLOAD SPECIFIC APPS ON YOUR MOBILE PHONE?
Base: smartphone owners who access the internet through mobile phones
![Page 78: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/78.jpg)
0%
20%
40%
60%
80%
Total Male Female
48.5%
73.3%64.0%
Yes
Men download more apps
ARE YOU USED TO DOWNLOAD SPECIFIC APPS ON YOUR MOBILE PHONE?
Base: smartphone owners who access the internet through mobile phones
![Page 79: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/79.jpg)
Apps and games
• Although games apps proved to be the most downloaded content, the users tend to delete them from their devices after a small period of time.
• We believe that people are not buying the game itself, but a way of entertaining themselves.
![Page 80: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/80.jpg)
WHAT KIND OF APP DO YOU USUALLY DOWNLOAD TO YOUR MOBILE PHONE?
43.0%
57.0%
Games Other apps
• 57% of the apps installed per month are games
• Average of 12 games installed per month
• Avarage of 9 other type of apps installed per month
Base: Smartphone owners who download apps
![Page 81: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/81.jpg)
60.3%
39.7%
Games Other apps
• 39.7% of the installed apps are games.
Base: smartphone owners who download apps
WHAT’S THE PERCENTAGE OF GAMES AND OTHER APPS IN YOUR MOBILE PHONE
![Page 82: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/82.jpg)
6. FEATURE PHONES
![Page 83: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/83.jpg)
Feature phones?• Usually, market share in Brazil is measured by sales. Due
to the grey market and the resale between the consumers, those numbers donÊt reflect on its market share.
• This study portray the market share considering the usage.
![Page 84: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/84.jpg)
FEATURE PHONES, YES. BUT NOT THAT CONVENTIONAL
50.2%
19.5%
30.3%
SmartphoneFeature phones with advanced features (Wi-Fi, GPS or touch screen)Feature phones
• A considerable part of the feature phones already have advanced features (such as Wi-Fi, GPS or touch screen) there were only found on smartphones.
Base: full sample
![Page 85: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/85.jpg)
MINI HIPHONE N8
• Touch screen• Bluetooth• Shake control• Rotation sensor• Analog TV• 2 SIM cards• 2 Cameras• FM radio• Video camera• Voice recorder • MP3 e MP4• Memory card slot
![Page 86: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/86.jpg)
MINI HIPHONE N8
• Touch screen• Bluetooth• Shake control• Rotation sensor• Analog TV• 2 SIM cards• 2 Cameras• FM radio• Video camera• Voice recorder • MP3 e MP4• Memory card slot
U$ 75(the original iPhone
costs U$ 1,200)
![Page 87: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/87.jpg)
Base: full sample
FEATURES PRESENTED IN MOBILE PHONESFEATURES PRESENTED IN MOBILE PHONESFEATURES PRESENTED IN MOBILE PHONESFEATURES PRESENTED IN MOBILE PHONESTotal Featured phone Smartphone
Alarm Clock 96.4% 96.2% 96.7%
Calendar/Agenda 93.8% 91.6% 98.6%
Camera 86% 80.8% 98%
Voice recorder 79.9% 74.8% 91.6%
AM/FM radio 79.2% 79.7% 78.1%
Bluetooth 78.5% 70.8% 96.1%
Video camera 77.3% 70% 94.3%
MP3 76.4% 68.7% 94.1%
Memory Card 72.7% 65.7% 88.7%
Touch screen 32.1% 19.2% 61.8%
Wi-Fi 28.1% 9.6% 70.7%
GPS 23.3% 9% 56.5%
Television 18.5% 16.6% 23%
![Page 88: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/88.jpg)
Base: full sample and smartphone owners
THE MOST RELEVANT FEATURES FOR SMARTPHONE OWNERSTHE MOST RELEVANT FEATURES FOR SMARTPHONE OWNERSTHE MOST RELEVANT FEATURES FOR SMARTPHONE OWNERS
1º SMS 62.8%
2º Wi-Fi 62.0%
3º MP3 47.8%
4º Alarm clock 46.5%
5º Camera 39.4%
![Page 89: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/89.jpg)
Featured phones?• Mobile phones with advanced features also have an
important role in this change.
• They enable the users to experience and learn more about the features usually presented only on smartphones.
![Page 90: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/90.jpg)
7. NEAR FUTURE
![Page 91: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/91.jpg)
Near future• In a few years, the cheapest mobile phone will have
the same features already presented in the most expensive mobile phones today.
• This technological evolution tendency is common and will continue to happen.
• Considering the smartphone sales, this transition will have a bigger impact in the mobile market in the next few years.
![Page 92: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/92.jpg)
Near future• And there is a new element: the tablet. As it had
happened before with the iPhone entrance, this market will suffer another radical change.
• A news that has already become a desire to all users among all users (66%) from all ages and social classes.
![Page 93: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/93.jpg)
DO YOU INTEND TO BUY A TABLET?
0%
20%
40%
60%
80%
Years 14-17 Years 18-24 Years 25-34 Years 35-44 Years 45-54 Years 55-59
71.3%66.1%68.3%
61.5%66.1%69.6%
Yes
Base: full sample
![Page 94: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/94.jpg)
DO YOU INTEND TO BUY A TABLET?
0%
20%
40%
60%
80%
High class Middle Low middle
63.8%67.1%68.1%
Yes
Base: all the sample
![Page 95: Outlook of Smartphone Usage in Brazil](https://reader031.fdocuments.in/reader031/viewer/2022020217/555a45cbd8b42ae1398b514d/html5/thumbnails/95.jpg)
Elaborated by
• Ricardo CavalliniVice President of Convergence, [email protected]
Terence ReisPartner Director of Operations, [email protected]
PRESS RELEASEGabriela Costa(11) [email protected]