Outcomes Congress Presentation - Qualis Health · 2019. 11. 18. · 2019 Outcomes Congress October...
Transcript of Outcomes Congress Presentation - Qualis Health · 2019. 11. 18. · 2019 Outcomes Congress October...
Department of Health Care Finance (DHCF) and Comagine Health
Nursing Facility Quality Improvement Collaborative
2019 Outcomes Congress
October 22, 2019
• Comagine Health, formerly Qualis Health and HealthInsight, is a national, nonprofit, health care consulting firm. We work collaboratively with patients, providers, payers and other stakeholders to reimagine, redesign and implement sustainable improvements in the health care system.
• As a trusted neutral party, we work in our communities to address key complex health and health care delivery problems.
• We serve people in Alabama, Alaska, Idaho, Mississippi, Nevada, New Mexico, Oregon, Utah, Washington, D.C., Washington State and Wyoming.
Comagine Health
Agenda
8:30 - 9:00 am Registration and Sign-in
9:00 - 9:40 am Introductions, Special Recognitions and Collaborative Update
9:40 - 10:20 am Facility Spotlight
10:20 - 10:30 am Break
10:30 - 11:10 am Expert Presentation
11:10 - 11:50 am Storyboards “Speed Dating”
11:50 am - 12:00 pm Next Steps, Evaluation & Wrap Up
Special Recognitions!
Collaborative Year One Review
Collaborative Aims
• Partner with DHCF staff to create “all, teach, all learn” Learning and Action Networks
• Assess nursing facility readiness to participate in pay-for-performance and develop a plan of action on areas of improvement
• Provide individual and group technical assistance (e.g. training, education and quality improvement consultation services) to 17 DC nursing facilities to instill high-quality, person-centered care
• Engage nursing facilities in rapid-cycle improvements in areas at the system level
• Ensure nursing facility staff are adequately trained to conduct MDS assessments
• Conduct Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey to measure resident/family experience and identify areas for improvement
Nursing Facility Quality Improvement Collaborative Model
WE ARE HERE!
Nursing Facility Quality Improvement Collaborative • Pre-work: January-March 2019
• Face-to-Face Orientation Meeting: January 28, 2019• Collaborative Handbook & Change Package Distributed to NFs: February 2019• Individual Initial Assessment Site Visits #1: February-March 2019• NFs complete pre-work: February-March 2019
• Learning Session 1: March 28, 2019 (1:00 – 4:00 pm) - Host: DHCF
• Action Period 1: March-May 2019• In-person Training at DC Health Care Association: April 19, 2019• Webinar #1: National Nursing Home Quality Improvement Campaign (NNHQIC) Part 1: Overview - May 14, 2019 (1:00 – 2:00 pm)• Senior Leader Reports• Individual Technical Assistance Site Visits #2: March–June 2019
• Learning Session 2: June 26, 2019 (8:00 am - 12:30 pm) Host: Bridgepoint Sub-Acute Capitol Hill
• Action Period 2: June - September 2019• Webinar #2: MDS Coding Part 1 - August 26, 2019 (10:00 am - 12:00 pm)• Webinar #3: MDS Coding Part 2 - September 23, 2019 (10:00 am - 12:00 pm)• Senior Leader Reports • Individual Technical Assistance Site Visits #3: July-September 2019
• Outcomes Congress: October 22, 2019 (8:30 am - 12:00 pm) Host: Carroll Manor Nursing and Rehabilitation Center
Collaborative Tools & Resources
https://dhcf.dc.gov/node/1390591
DHCF Collaborative Website
Collaborative Year One Quick Stats
Total Number of Site Visits: 49
Average Overall Level of
Satisfaction:
99%
Average Level of NF Participation:
91%
Collaborative Year One Quick Stats (cont.)
Learning Sessions 1 & 2
Average Level of NF Participation:
94%
Average Overall Level of
Satisfaction:
98%
Collaborative Year One Quick Stats (cont.)
Webinars 1, 2 & 3
Average Level of NF Participation:
67%
Average Overall Level of
Satisfaction:
98%
Nursing Facility Suggestions/Topics for Collaborative Activities
• End of Life Program
• MDS
• PDPM
• Workforce recruitment and staffing
• Readmissions
• Pressure Injuries
• Urinary Tract Infections
• Falls
• Infection control
• Antipsychotic Medication
• How to integrate CRISP into day to day systems
• Understanding the DHCF baseline quality measures and re-measures
• Dementia care
• Care planning
• C.N.A documentation
• Incontinence
• Change management
• Community resources
• Providing culturally competent care for LGBTQ residents
• Physician, nurse practitioner and facility leadership collaboration
• Homelessness
• STAR Ratings
• Antibiotic Stewardship
• Data analytics
How’s the Collaborative Doing?
How’s the Collaborative Doing?
Source: DHCF
What’s Next?
Collaborative Year Two Look Ahead
Prework November 2019 - January 2020
Individual Technical Assistance Site Visits November 2019 - January 2020
Kick-off Teleconference December 2019
Collaborative Handbook & Change Package January
Nursing Facilities Complete Prework January - February
Learning Session 1 February (8:30 am - 12:30 pm)
Action Period 1 February - April
Senior Leader Reports February - April
Individual Technical Assistance Site Visits March - April
Webinar April
Collaborative Year Two (cont.)
Learning Session 2 May (8:30 am - 12:30 pm)
Action Period 2 May – July
Senior Leader Reports May - July
Individual Technical Assistance Site Visits June - July
Webinar July
Learning Session 3 August (8:30 am - 12:30 pm)
Action Period 3 August - October
Senior Leader Reports August - October
Individual Technical Assistance Site Visits September - October
Webinar September
Outcomes Congress October (8:30 am - 12:00 pm)
Thank you! Reminders: • Please sign up for individual Collaborative 2 Site
Visit #1 (November 2019 – January 2020)
• One member from each Team please complete your Senior Leader Report
• Please complete your post-event evaluation!
Contact:Gazelle Zeya, MBA, MS, RAC-CTQuality Improvement Advisor LeadComagine Health [email protected] | 800.949.7536 Ext. 292
Derdire “De” Coleman, RN Quality Improvement Advisor LeadDepartment of Health Care [email protected] | 202.724.8831