Outcomes-Based Planning for Associations: Financial Sustainability and Income Strategy

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1 Outcomes-Based Planning for Associations: Financial Sustainability and Income Strategy AIBS COUNCIL MEETING December 7 2011 Richard Brewster National Center on Nonprofit Enterprise

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Outcomes-Based Planning for Associations: Financial Sustainability and Income Strategy. AIBS COUNCIL MEETING December 7 2011. Richard Brewster National Center on Nonprofit Enterprise. Financial Sustainability and Income Strategy. What makes for a sustainable organization? - PowerPoint PPT Presentation

Transcript of Outcomes-Based Planning for Associations: Financial Sustainability and Income Strategy

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Outcomes-Based Planning for Associations: Financial Sustainability and Income Strategy

AIBS COUNCIL MEETINGDecember 7 2011

Richard BrewsterNational Center on Nonprofit Enterprise

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Financial Sustainability and Income Strategy What makes for a sustainable organization?

Balance between Mission and Money Characteristics of a sustainable nonprofit organization

Income Strategy: Diversification Identifying funding streams

Association Entrepreneurship

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Association Sustainability

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Publication

Common admissionsprocess

Advocacy

Meetings

Professional Development

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Association Sustainability

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Association Sustainability

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Association Income: Forms of Support

Contributions GovernmentFunds

Earned (Fee) Income

In-Kind Support Investment Income

Individual giving; some memberships

Grants Fees for service, some memberships

Volunteer & pro bono work

Returns on endowment

Bequests Contracts Sales/commercial venture income

Gifts of real estate Interest on operating funds

Corporate and Foundation grants

Reimbursements Royalties and license fees

Art and other collections

Program-related investments

Special events Credits & vouchers Rental income Partnerships with others

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Income Sources: Self-selected ASAE AssociationsFROM SURVEY OF ASAE MEMBERS:

Type of Revenue

All respondents

Members mainly organizations

Members mainly individuals

501c6 associations

501c3 associations

Contributions, gifts, grants 9.8% 7.2% 10.5% 4.2% 19.4%

Program Service Revenue (Fees)

43.7% 38.8% 48.0% 41.0% 57.3%

Membership Dues and Assessments

38.8% 46.7% 33.4% 46.3% 25.7%

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Income StrategyStages in developing an Income Strategy Define programs that are most likely to achieve mission Define their start-up and operating costs Identify most likely forms of support Screen these forms of support: prevalence and nonprofit’s

values Do market research: $ value and direct costs Develop investment cases: “real” value and costs as well as $

value and costs Balance the portfolio: optimum overall value vs costs and

protection against risk Make decisions: Invest….or quit.

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Mission Servicesoffered

Nature of benefits

IncomePortfolio

Who will pay?

Secure FundingIdentifying the Nonprofit’s Likely Sources of Support

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Identifying the most likely sources of support The Roots of Association Income: the Nature of Benefits Private benefits

Group benefits

Public benefits

Trade or exchange benefits

Accrue to individual consumers willing and able to pay fees

Accrue to specific constituencies associated with causes that donors wish to support with gifts and grants

Accrue to the general public, supportable by public financing

Accrue to organizational partners in a quid pro quo relationship

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The Roots of Association Income: the Nature of Benefits Private benefits Service or activity generates direct benefit to

individual Individual can be excluded from service Examples: Member services

Health care Journal Career development advice

Type of payment: fee/price in direct exchange for service

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The Roots of Association Income: the Nature of Benefits Public benefits Activity or service generates benefit that, once produced,

everyone gets. Clean air National Defense

Association activity produces benefits that have political support and mandate: Education in public health Support for veterans

Types of payment: Federal/State/Local grants and contracts

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The Roots of Association Income: the Nature of Benefits Group Benefits Number of people or a community benefit, and difficult to

exclude, but.. benefits not sufficiently widespread or popular to attract public funds

Examples: Research into treatment of PTSD Support for victims of disasters

Who pays?: people with affinity or interest, or brief/policy to support a given area.

Types of payment: Donation Bequest Foundation Grant

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The Roots of Association Income: the Nature of Benefits Trade benefits Activity generates economic or social benefit for third party (other

organization or individual) Examples:

Member society benefits: Advocacy support: exchange of one association’s resources for another’s

staff Healthcare insurance Consulting

Corporations that buy association’s reputation to increase their own sales: Crest and dental association scholarships

Types of payment: Contract Membership/affiliation dues Barter Sponsorship

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Private Benefits

Trade Benefits

Public Benefits

Group Benefits

Benefit Combinations and Income Portfolios

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Identifying the most likely forms of support: AIBS

BENEFIT ANALYSIS OF PROGRAM ACTIVITY: E.G. BioScience

Who benefits How they benefit Who might pay Form of payment

Private benefits Individual biologists

Public benefits The general public

Group benefits University biology students

Trade Benefits Research equipment suppliers

Keep up-to-date

Enhanced quality of scientific knowledge

Supplements learning; research ideas

Customers become more aware of products

The individual biologist

Federal Govt.

University Science Dept.

The suppliers

Subscription

Grant

Subscription; allowance for students

The price of an advertisement

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Nonprofit Income StrategyStages in developing an Income Strategy Define programs that are most likely to achieve mission Define their start-up and operating costs Identify most likely forms of support Screen these forms of support: prevalence and nonprofit’s

values Do market research: $ value and direct costs Develop investment cases: “real” value and costs as well as $

value and costs Balance the portfolio: optimum overall value vs costs and

protection against risk Make decisions: Invest….or quit.

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Framework for Decision-Making: Value vs Cost For each potential new source, or each potential expansion in income

generation from a source:

Value: direct $ value, ‘crowd-in’ value, added mission value, minus ‘crowd-out’

versus Costs:

direct operating expenses, start-up capital and working capital hidden transaction costs.

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Framework for Decision-Making: Value vs Cost

For the income of the nonprofit as a whole:

Best overall combination of Value versus Costs….

Adjusted for: Protection against risk Overall viability

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Protection against riskCurrent thinking on income strategy risk mitigation Diversified revenues:

More than one type of financing (e.g. Govt. contracts, private foundation grants)

Several payers in each type (e.g. members, different govt. streams)

One dominant source, buttressed by 2 – 3 ‘supporting streams’

Unrestricted/unconstrained as part of the mix

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Mission Servicesoffered

Nature of benefits

IncomePortfolio

Who will pay?

Secure FundingIdentifying the Nonprofit’s Likely Sources of Support: Association Entrepreneurship

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Association Entrepreneurship

Entrepreneur:An innovator who implements change within markets through the carrying out of new combinations:The introduction of a new good or standard of qualityThe introduction of a novel method of productionThe opening of a new marketThe acquisition of a new source of supplyThe carrying out of new organization in any industry.

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Association Sustainability

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Association Entrepreneurship

Clarity about mission and desired outcomes Clarity about who constitutes the association’s

important stakeholders Laser-like focus on what they really need,

including what they don’t yet know they need: benefits

Understanding of ability and willingness to pay. i.e. become customers

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Association Entrepreneurship

If able and willing to pay:

Laser-like focus on creating value and justifying prices that make services viable over time.Align all association’s resources to the interests of these stakeholders

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Association Entrepreneurship

If this market doesn’t exist, revenue from customers insufficient,Combine different revenue streams to produce servicesInnovate activities tangentially related to missionShift mission……

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Association Entrepreneurship

Change in Association’s culture:Time and encouragement to think about new ways of combining resources

In programs In generating income Across the nonprofit With other agencies

Rewards and encouragement for considered risk-takingDelegated authority to make decisions and act

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Association Entrepreneurship:

Change in Association’s culture:Optimistic—feeling that the business will work Visionary—imaginative, creative Passionate—to make a difference in the world; able to turn passion into practice; transform dreams to realityPurposeful, Driven, determinedCalculated risk-takersKnowledge seeking—learn by doingPrincipled, reliable

Able to institute change by disrupting the status quo or bringing something new to marketAble to bring resources together; create value

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Outcomes-Based Planning for Associations: Financial Sustainability and Income Strategy

AIBS COUNCIL MEETINGDecember 7 2011

Richard BrewsterNational Center on Nonprofit [email protected]