OUTCOME 1 — STRONGER FAMILIES€¦ · The contributing outputs for Outcome 1 are shown at Map...

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OUTCOME 1 — STRONGER FAMILIES

DESCRIPTION

In delivering the Government’s commitment to support and strengthen families as thefundamental unit of society, the Department seeks to:

assist families to build their capacity and their resilience;

facilitate families in selecting and receiving the help they need at times of transition or crisis;and

develop partnerships with key stakeholders to improve the efficiency of services delivered andto identify emerging problems and develop appropriate policy responses.

The contributing outputs for Outcome 1 are shown at Map 2.2. A detailed breakdown ofresources for Outcome 1 appears at Table 2.1.1.

RESOURCING FOR OUTCOME 1

Total resourcing for Outcome 1 in 2001 – 02 is estimated to be $16.7 billion, almost$1 billion higher than the final estimate of $15.8 billion for 2000 – 01. The impact of clientgrowth and expected price adjustments on rates of Family Tax Benefit, Youth Allowance andChild Care Benefit account for the bulk of the change. Resourcing in 2001 – 02 will also beaffected by measures announced in the 2001 – 02 Budget.

Final estimated resourcing for 2000 – 01 has not changed substantially from the estimateprovided in the 2000 – 01 Budget ($15.9 billion). While there have been adjustments toestimates of individual items of expenditure in light of developing trends, these have only beenrelatively small.

2001 - 02 Budget Initiatives

There are significant initiatives announced in the 2001 - 02 Budget that will contribute toOutcome 1.

The Australians Working Together initiative will affect all three Outcomes. It will contribute toOutcome 1 by providing parents with better information about available opportunities toprepare for and return to work and better access to child care. Families will have access tomore assistance through education, training and employment services and there will be greaterfinancial reward for income support recipients undertaking casual or substantial part-time work.

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Components of Australians Working Together that will affect Outcome 1 include the measureslisted below:

Getting People the Right Help — This measure will help to ensure disadvantaged people get theright help through better assessment, providing expanded and more appropriate assistancefor people with severe or multiple non-vocational obstacles through the new PersonalSupport Programme.

More Child Care Places — This measure will simplify child care fee assistance for JET clientsand will provide an extra 5,000 places for outside school hours care.

Help to Participate — This measure introduces a Working Credit to encourage people ofworkforce age receiving income support to take-up full-time, substantial part-time orirregular casual work; and a fortnightly supplement for income support clients undertakingLiteracy and Numeracy Training in approved courses.

Promoting Self-reliance for Indigenous People — The standard of service delivery andemployment outcomes for Indigenous Australians will be improved as a result of severalinitiatives for Indigenous people.

Other Budget measures include:

two measures that will provide additional support to youth:

� the Transition to Independent Living Allowance, which will assist young people with thecosts of moving to independent living when they leave State supported care. State andTerritory Governments will deliver this payment on the Commonwealth’s behalf; and

� the Mentor Marketplace measure, which will help to connect young people to paidemployment and the concept of life long learning. It will encourage the development of amentoring culture in the community and encourages young people to participate in skillsharing and peer mentoring activities;

measures to improve compliance with the income support system are expected to achievesavings through the better targeting of income support payments by way of initiatives toreduce fraudulent claims and improve detection of incorrect payments. In addition, newavenues of compliance activity will be identified through research and developmentstrategies; and

measures concerning the entering into new and revised international social security agreements,which will improve access to foreign pensions by Australian residents and access toAustralian pensions by former Australian residents.

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Other Measure Variations

Apart from measures announced in the 2001 – 02 Budget, there are other policy changes thatimpact on Outcome 1. The most significant relate to:

new social security arrangements between Australia and New Zealand;

delays in the passage of the child support changes announced in the 2000 – 01 Budget; and

measures announced since the 2000 - 01 Mid-year Economic and Fiscal Outlook relating to therecovery of Family Tax Benefit of a person’s child support debt and the right for parentswho share care of their children to waive eligibility for Family Tax Benefit.

Other Resource Variations

Other significant variations to Outcome 1 resourcing relate to carry-overs from 2000 – 01 to2001 - 02:

for Grants to Family Relationship Support organisations of $2.5 million in 2001 – 02 (and $1.8million in 2002 – 03), due to some delays in implementing the pre-marriage education pilotand the Men and Family Relationships pilot programmes;

for Reconnect, ($1 million) reflecting delays in payments to service providers pending theprovision of financial statements that authorise full payment;

for Services to Families with Children ($0.5 million), reflecting delays due to extendeddevelopment work on playgroups projects;

for Family and Youth Support (National Illicit Drug Strategy) ($1.7 million) reflecting theimpact of delays in negotiations with some State Governments; and

for the Stronger Families and Communities Strategy – Families Initiative ($1.9 million),reflecting the additional time required for the community consultation process.

In addition, resourcing has been increased by the transfer of the Indigenous Parenting andFamily Wellbeing Initiative from the Health and Aged Care Portfolio as it better aligns withFaCS outcomes.

There has also been a minor revision to the administered item structure, in particular, a revisedpresentation of Child Care Support. The former item Stronger Families and Communities

Strategy - Child Care Initiatives has been merged into the item Support for Child Care, becauseboth items had similar objectives.

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Table 2.1.1: FaCS Total Resources for Outcome 1

Final Budget

estimates estimate

2000 - 01 2001 - 02

$'000 $'000

Items applicable across Outcome

Appropriation Bill No 1

514 514

National Secretariats 724 674

82 79

Sub total 1,320 1,267

Total items across outcome 1,320 1,267

Output Group 1.1 - Family Assistance


Child Abuse Prevention 2,738 3,923

Domestic Violence Pilot Programmes 1,360 0

Family Adjustment Payment 600 350

Family and Community Network Initiative 4,837 2,167

26,348 27,615

Indigenous Parenting and Family Wellbeing 1,255 2,038

Pre marriage education vouchers 402 0

Services for families with children 9,009 8,281

Stronger Families and Communities Strategy : Families Initiatives 608 18,495

Sub total 47,157 62,869


Family and Youth Support (National Illicit Drugs Strategy) SPP 1,131 4,753

Services for families with children SPP 354 360

Sub total 1,485 5,113

Special Appropriations

Double Orphan Pension 1,969 1,868

Family Allowance 12,824 214

Family Tax Benefit 9,885,671 10,465,075

Family Tax Payment 3,426 0

Maternity Allowances 224,554 222,536

Sub total 10,128,444 10,689,693

Total Output Group 1.1 10,177,086 10,757,675

ADMINISTERED APPROPRIATIONS

Ex Gratia payments and savings provisions for DVA pensioners receiving

Family Tax Benefit A and Child Care Benefit

Payments to universities and other organisations for special studies and

research

Grants to Family Relationship Support Organisations (including payments

under the Family Law Act 1975 and the Marriage Act 1961 )

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Final Budget

estimates estimate

2000 - 01 2001 - 02

$'000 $'000

Output Group 1.2 - Youth and Students Support


17 0

Reconnect 12,838 20,244

Youth Activities Services 6,500 6,601

Youth Homelessness Pilot Programme 75 0

Sub total 19,430 26,845


Austudy Payment 240,734 241,692

Fares Allowance 995 1,095

174,076 159,233

Youth Allowance 2,097,115 2,259,407

Sub total 2,512,920 2,661,427


Output Group 1.3 - Child Support


867 802

Sub total 867 802


41 43

2 2

Sub total 43 45

Total Output Group 1.3 910 847

Output Group 1.4 - Child Care Support


Child Care Assistance 17,000 0

Support for child care 164,772 173,943

Child care for eligible parents undergoing training 10,103 10,363

Sub total 191,875 184,306


Support for child care SPP 12,494 11,155

Sub total 12,494 11,155


Child Care Benefit 989,383 1,166,245

Child Care Rebate 50,000 0

Sub total 1,039,383 1,166,245


Child Support (Registration and Collection) Act 1988 - Unexplained

Remittances

Child Support (Registration and Collection) Act 1988 - Payment to cover

shortfalls in the Child Support Trust Account


Ex Gratia payments to former AUSTUDY recipients whose payments were

unintentionally limited by the Youth Allowance legislation

Student Financial Supplement Scheme

Child Support Agency - Payments to cover cheque dishonours, incorrect

maintenance payments and refunds of overpayments

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Final Budget

estimates estimate

2000 - 01 2001 - 02

$'000 $'000

Total Administered Appropriations

Appropriation Bill No 1 260,649 276,089

Appropriation Bill No 2 13,979 16,268

Special appropriations 13,680,790 14,517,410

Total Administered Appropriations 13,955,418 14,809,767

Non-Directly Appropriated Expenses

Child Support Agency Trust 715,845 744,919

Services for Other Bodies Trust 44,482 44,482

Student Financial Supplement Scheme 52,550 73,490

Sub total 812,877 862,891

Total Administered Resourcing (A) 14,768,295 15,672,658

Output Group 1.1 - Family Assistance

Policy Advice 12,591 18,156

Purchasing, Funding & Relationship Management 15,355 22,141

Research and Evaluation 2,764 3,985

Service Delivery

Centrelink 367,731 364,754

Service Delivery (other) 11,230 10,863

Subtotal output group 1.1 409,670 419,899

Output Group 1.2 - Youth and Students Support




Service Delivery

Centrelink 210,838 210,179



Output Group 1.3 - Child Support

Policy Advice 223 168

Purchasing, Funding & Relationship Management 76 58

Research and Evaluation 338 255

Service Delivery

Child Support Agency 208,969 218,672

Centrelink 1,632 3,279Service Delivery (other)



DEPARTMENTAL APPROPRIATIONS

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Estimated Budget

actual estimate

2000 - 01 2001 - 02

$'000 $'000

Output Group 1.4 - Child Care Support




Service Delivery

Centrelink 91,388 91,396



994,066 993,553

Revenue from other sources 1,764 1,764

Section 31 of the FMA Act

Total revenue from other sources (C) 1,764 1,764

995,830 995,317

15,764,125 16,667,975

Average staffing level (number) 3,235 3,241

Total estimated resourcing for outcome 1 (A+B+C)

(Total price of outputs and admin expenses)

Total revenue from government (appropriations) (B)

Total price of departmental outputs (B+C)

(Total revenue from Government and from other sources)

DEPARTMENTAL APPROPRIATIONS

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Chart 2.1: FaCS Trends in Resourcing for Outcome 1 (1999 – 2002)

$10,824m

$13,955m$14,810m

$956m

$996m

$995m

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

1999-00 2000-01 (1) 2001-02

Financial years

Total Administered Appropriations Total Price of Departmental Outputs

1. Significant increase in resourcing in 2000 – 01 reflects higher levels of family assistance as providedunder the Government’s tax reform package, A New Tax System.

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PAYMENTS AND SERVICES UNDER OUTCOME 1

Overview

The contribution to meeting this Government priority is predominantly through the range ofpayments and services directed at families, although those identified under other outcomeswill further assist many families either directly or indirectly.

Outputs produced and items administered by the Department to support this outcome include:

� payments made directly to families to assist them in meeting the costs of dependentchildren;

� payments to young people and students;

� financial assistance with the costs of child care;

� the facilitation and enforcement of child support responsibilities; and

� funding of community organisations to provide family support and child care services.

Stronger Families and Communities Strategy: Families Initiatives

The Stronger Families and Communities Strategy contributes to both Outcome 1 andOutcome 2 through prevention and early intervention initiatives to support and strengthenAustralian families and communities, especially families at risk and disadvantagedcommunities. These initiatives include the Stronger Families Fund, the Early Intervention,

Parenting and Family Relationships Support Initiative, Greater Flexibility and Choice inChild Care, a Longitudinal Study of Australian Children and a communication strategy topromote positive attitudes and values about the importance of strong families andcommunities, good parenting and the themes of welfare reform.

Family Payments

The tax reform changes, introduced from 1 July 2000, simplified the structure of financialassistance to families with children. In addition, rates were increased and the income test wasmade more generous with the result that Family Tax Benefit, paid as fortnightly payments, isexpected to amount to $9.9 billion in 2000 - 01. This is an increase of over $2 billion on theprevious year. In 2001 – 02 these payments are expected to rise further to $10.5 billion.

Over 1.8 million families are currently receiving family assistance through fortnightlypayments, based on the estimates of their family income and other circumstances.Alternatively, families are able to choose to receive their Family Tax Benefit through the taxsystem, and a further 0.4 million families are expected to claim payment in this way.Entitlements will be reconciled against actual income at the end of the tax year, to ensure thatfamilies receive their exact entitlement regardless of their chosen method of delivery. Thisreconciliation process also allows for top up payments to be made where families have beenpaid less than their entitlement, whereas the previous system only allowed for recovery ofoverpayments.

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Family Tax Benefit Part A provides families with general assistance towards the costs ofchildren, and 1.8 million families with 3.5 million children are receiving this payment on afortnightly basis. It replaced Minimum Family Allowance, More than Minimum FamilyAllowance, Family Tax Payment Part A and Family Tax Assistance Part A.

Family Tax Benefit Part B provides extra assistance to families with only one main incomeearner (including sole parent families). There are 1.2 million families receiving this paymenton a fortnightly basis. Family Tax Benefit Part B replaced Basic Parenting Payment,Guardian Allowance, Family Tax Payment Part B, Family Tax Assistance Part B, DependentSpouse Rebate (with children) and Sole Parent Rebate.

Other payments to families include Maternity Allowance and Maternity ImmunisationAllowance. Maternity Allowance is a lump sum payment that provides extra assistance withthe costs of newborn children, including the indirect costs of time out of the workforce.Maternity Immunisation Allowance provides an additional payment for children fullyimmunised at age 18 months, or exempt from immunisation. Both allowances were increasedunder tax reform, with more families becoming eligible for payment because the familyassistance income test, which is used to test eligibility for these payments, was made moregenerous.

Family Assistance Office

The Family Assistance Office (FAO) delivers a range of family assistance payments,including Family Tax Benefit, Child Care Benefit, Maternity Allowance, MaternityImmunisation Allowance and Family Adjustment Payment. It is located in over 560Centrelink, ATO access and enquiry sites and Medicare offices across Australia. Services forfamilies have been improved with the establishment of the FAO as they now have only todeal with one office and one set of rules to access their family payments.

Family Support Services

Support services assist families in crisis or transition and those experiencing relationshipdifficulties. The importance and value of educative and preventative measures is also aspecific focus of a range of measures and activities. Prevention of domestic violence andchild abuse are priority areas.

The transfer of the Indigenous Parenting and Family Wellbeing Initiative from theDepartment of Health and Aged Care in December 2000 reflects this initiative’s fit withFaCS’ range of parenting programmes. The aim of this initiative is to:

recognise and promote the importance of strong families among Aboriginal and Torres StraitIslander people;

increase understanding, knowledge and skills about parenting and family wellbeing;

promote culturally appropriate quality family support mechanisms that recognises thediversity of Aboriginal and Torres Strait Islander families; and

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provide support and assistance for the younger generation of Aboriginal and Torres StraitIslander people to participate in family life and build strong families and communities forthe future.

Grants to Family Relationship Support organisations fund a wide range of activities thatsupport families. One example is the Family Relationships Services Programme which fundscommunity and local organisations providing education, counselling, mediation and othersupport services for relationships between family members. Another example is theCommonwealth Financial Counselling Programme which funds community organisations toprovide free financial counselling to specific target groups. Other family support servicesassist community organisations to help families to access information, provide parentingeducation, and assist families in crisis and aid parent-child relationships.

The Family and Community Network Initiative strengthens the capacity of families andcommunities to respond effectively to problems. It has three components: supportingcommunity networking projects; improving access to information for communities (includingthrough a national website); and supporting initiatives that take a “local solutions to localproblems approach”.

Under Family and Youth Support (National Illicit Drugs Strategy), over four years$11.3 million will be distributed to State and Territory governments to assist the communityand community groups support families to cope with illicit drugs and to also assist them tocope with issues related to their children’s drug use. The objective of this programme is tolink and coordinate with other measures under the Commonwealth’s National Illicit DrugsStrategy.

Youth Payments

Programmes for youth aim to assist the family’s primary responsibility to support youngpeople financially and to help them successfully negotiate the complex transitions betweeneducation, training and the workforce, and from childhood to adulthood.

Youth Allowance

Youth Allowance provides income support for 353,319 young people (as at March 2001) inthe 16-24 age bracket. This includes students up to and including the age of 24 years andunemployed young people up to the age of 21. Clients are required to engage in education,training, job search or other activities that will contribute to society. The parental means testplaces an obligation on families to support young people where they can.

Austudy Payment

Austudy payment provides income support for full-time students aged 25 years and over. Asat March 2001, there were 35,131 Austudy payment clients participating in secondary andpost secondary education.

Youth Services

Youth services provide other support for youth needing more intensive assistance.

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Reconnect

As at April 2001, there were 68 services operating under Reconnect (formerly YouthHomelessness Early Intervention Programme). More services will start operatingprogressively, to a total of 100 services. The programme provides family focused earlyintervention assistance for young people at risk of homelessness and for their families.

Youth Activities Services

These services provide activities, generally after school, to adolescents living indisadvantaged areas identified by a range of social and economic indicators. The target groupis young people aged 11-16 years who still live at home and attend school. The services aimto keep young people engaged with their community. There are approximately 93 projectsrecurrently funded nationally.

Also, family liaison workers provide practical support and guidance to young people aged 11-16 years and their families, to help them to deal with difficulties such as family conflict, lackof communication or other issues affecting their wellbeing as a family and to refer them toother specialist services as required. The objective of this programme is to strengthen familyrelationships. There are 83 family liaison workers operating within the Youth ActivitiesServices programme.

Child Support

The Child Support Agency (CSA) provides services to assist separated parents in the transferof child support payments. The Child Support Scheme is designed to ensure that both parentscontribute to the costs of children, according to their means. The Scheme assists more thanone million parents.

Child Care Support

About $5.6 billion has been allocated for child care over four years (from 2000 - 01),including around $1 billion annually for Child Care Benefit (CCB). CCB is a payment toassist families with the cost of accessing child care.

CCB was introduced on 1 July 2000 and is administered by the Family Assistance Office.The amount of CCB to which a family is entitled depends upon family income, number ofchildren in care, the number of hours of care and the type of care. Families usingCommonwealth approved child care services and on the lowest incomes receive the highestrate of assistance. The CCB rate is gradually reduced as assessed family income increases, tothe point where families receive the minimum rate. Families using registered care can receiveminimum CCB.

Since the introduction of CCB the number of families using formal child care has increasedand this is expected to continue to increase further with additional assistance provided byindexation of the rates of benefit over time.

At October 2000 it was estimated that over 700,000 children attended Commonwealthapproved child care services. Of these about 54 per cent of children were in long day care

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centres, 14 per cent were in family day care schemes and 30 per cent in outside school hourscare.

From 1 July 2000 to 31 December 2000, about 540,000 families received CCB. Of theseabout 44 per cent received maximum rates of CCB and about 26 per cent received minimumrates of CCB.

As part of the Stronger Families and Community Strategy announced in the 2000 – 01Budget, the flexibility of child care service delivery has been enhanced through thesignificantly improved availability of in-home child care from 1 January 2001. Eight hundredin-home care places were approved during 2000 - 01. In addition the Commonwealthprovides funding for flexible child care services to meet the specific needs of families livingin rural and regional areas. These flexible services help families to better balance theirwork/study and parenting commitments, by providing services that better meet their needs forchild care, or providing a service where none previously existed.

Since 1 January 2001, other operators including private-for-profit operators can apply toprovide outside school hours care and family day care in areas of need, as determined throughthe child care planning system.

Families using these new services are eligible to claim CCB. The new approved outsideschool hours care and family day care services are eligible for the same level of funding andsupport currently available to community-based, not for profit family day care and outsideschool hours care.

The quality of service provided by Commonwealth approved long day care services isensured through the Quality Improvement and Accreditation System (QIAS) which wasimplemented in 1994. This system was reviewed in 2000 and changes are to be implementedfrom 2002. New systems are being developed for family day care and outside school hourscare.

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CONTRIBUTION OF OUTPUTS TO OUTCOME 1

Four Output Groups under this Outcome contribute to meeting the Government’scommitment to help support and strengthen families as a fundamental unit of society. Thiscommitment will be delivered through a combination of family-based approaches to servicesand income support, with an emphasis on Government, community, and family partnership.

The contribution of the Output Groups to achieving Outcome 1 is detailed below.

Family Assistance (Output Group 1.1) will contribute by:

providing income support to families to assist with the costs of children, including newborns,in a way that recognises the needs and choices of both single and dual income families;and

helping support and strengthen families through the provision of services to enhance familyrelationships and protect against family breakdown, including parenting education andmeasures to prevent child abuse and neglect.

Youth and Student Support (Output Group 1.2) will contribute by:

promoting a family orientation to the development of youth policy;

helping low to middle income families through the provision of income support for youngpeople seeking work or undertaking education and training; and

developing new partnership arrangements within and across levels of government to supportinnovations in youth and family support arrangements around young people’s transitionsto independence and adulthood.

Child Support (Output Group 1.3) will contribute by:

promoting parental responsibility for the costs of children, through the provision of servicesto assist in the payment of child support.

Child Care Support (Output Group 1.4) will contribute:

by helping families to participate in the economic and social life of the community throughthe provision of support for child care;

by helping families to balance their work and parenting roles by the provision of flexiblechild care services;

through quality child care, contributing to the development and education of children; and

by providing a focus for early intervention and prevention initiatives for vulnerable familiesand children.

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PERFORMANCE INDICATORS FOR OUTCOME 1

Environmental Indicators

� Age of mothers at first birth

� Average age young adults leave home

� Child care demand

� Education attendance and retention rates (of children)

� Fertility rate

� Immunisation coverage of children

� Incidence of dispute in family law cases

� Incidence of "family-friendly" provisions in work places

� Incidence of low-income families

� Labour force participation rates of parents - especially % of two-worker families and %of no-worker families

� Marriage rate

� Number of young people aged 16-24 years

� Proportion of lone parent families

� Separation rate (including divorce rate)

� Youth unemployment rate

The estimated costs against the Groups in Table 2.2.1 below are aggregate appropriations forthe Group, which are reported under the total resources for Outcome 1 (Table 2.1.1). Theprice or departmental resources for Budget Measures are included within aggregate resourcesreported against each outcome (as part of Appropriation Bills 1 and 2), unless otherwiseindicated.

Performance Indicators for Budget Measures

For information on proposed performance indicators for Budget Measures, refer to theMeasure Descriptions in Section 3 of this budget statement.

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Administered Appropriations: $10,757.7m

Departmental Appropriations $419.9m

2001 - 02 Estimate

Table 2.2.1: FaCS Performance Information for Outcome 1

Group 1.1: Family Assistance

� Child Abuse Prevention

� Double Orphan Pension

� Family and Community Network Initiative

� Family Tax Benefit

� Family and Youth Support (National Illicit Drugs Strategy) SPP

� Stronger Families and Communities Strategy: Families Initiatives

� Grants to Family Relationship Support Organisations (including payments under theFamily Law Act 1975 and the Marriage Act 1961)

� Maternity Allowances

� Services for families with children

� Policy advice

� Purchasing, Funding & RelationshipManagement

� Research and evaluation

� Service Delivery

ADMINISTERED ITEMS

Reference Indicator Type Indicator

Awareness amongst practitioners andpolicy developers of child abuseprevention (estimate: 200,000 hits p.a. onthe National Child ProtectionClearinghouse Web Site; Average of 300members of the childprotect e-maildiscussion list)

Effectiveness Capacity

Confidence, self-esteem and parentingskills in parents which benefit the social,physical and emotional wellbeing ofchildren (estimate: 15% of families withchildren under 5 years of age participatingin playgroups)

Child AbusePrevention

Price $3.9m

Quantity Number of clients receiving DoubleOrphan Pension (estimate: 1,650)

DoubleOrphanPension

Price $1.9m

Family andCommunityNetworkInitiative

Effectiveness Capacity Community networking initiatives achieveidentified objectives as assessed byincreased access to relevant informationand services

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ADMINISTERED ITEMS


Quality Access &Choice

Number of website hits

Quantity Number of organisations involved incommunity networking initiatives

Number of new community networkingprojects and one-off projects

Price $2.2m

Family TaxBenefit

Effectiveness Take-Up/Coverage

Number and percentage of 16-24 yearolds, not eligible for Youth Allowance,who attract FTB, Part A and averageduration of payment

Percentage of families entitled to FamilyTax Benefit who claim and receive theirentitlement within the 2 year periodallowed for their claim (estimate: 80%)

Access &Choice

Percentage of clients choosing fortnightlypayment compared with end of year lumpsum through the taxation system (estimate:76%)

Number and value of overpaymentscreated by the reconciliation process

Quality

Assurance

Percentage of FTB fortnightly paymentclaims finalised within 21 days oflodgement (estimate: 70%)

Quantity Number of recipients of Family TaxBenefit:

FTB Part A maximum rate (with andwithout income support), broken rate, baserate, below base and FTB Part A withRent Assistance;

FTB Part B maximum rate for sole parentsand couples and broken rate for couples;

FTB A (estimate: 1.8 million families with3.5 million children);

FTB B (estimate: 1.2 million families)

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ADMINISTERED ITEMS


Price $10.5b

Grants toFamilyRelationshipSupportOrganisations– FamilyRelationshipsServices

Cost Average cost per session and per client(estimate: less than $200 per session and$400 per client)

Effectiveness Capacity Percentage of clients with positiveoutcomes (estimate: 70%)

Quality Assurance Percentage of service providers meetingFamily Quality Information Strategy(FAMQIS) Tier 1 standards (estimate:90%)

Quantity Number of Sessions provided (estimate:220,000)

Number of clients (estimate: 110,000)

Cost Average cost per client (estimate: less than$200)

Quantity Number of clients (estimate: 12,000)

Grants toFamilyRelationshipSupportOrganisations– FinancialCounsellingProgramme

Total Price $27.6m

MaternityAllowances

Effectiveness Targeting Number and percentage of clients paidMaternity Immunisation Allowance on thebasis of medical and non-medicalexemptions from the immunisationrequirement

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ADMINISTERED ITEMS


Quantity Number of clients receiving MaternityAllowance, and

Number of clients receiving MaternityImmunisation Allowance

(estimate: 417,000)

Price $222.5m

Effectiveness Capacity Percentage of people with positiveoutcomes as defined under the programmeand measured through the evaluationprocess conducted by each state andterritory which will help measure:

increased parent's knowledge of variousillicit drugs and their effects on youngpeople (pre and post assistance);

increased awareness of other COAG NIDSmeasures and how to access appropriateservices;

increased community perceptions thatfamilies are better equipped to cope withthe young person's illicit drug use

Quantity Number of families assisted

Number of requests for assistance

National IllicitDrugs Strategy

Price $4.8m

Families and communities identify theirown measures of effectiveness indicatedvia the numbers of invitations accepted toparticipate in planning sessions

StrongerFamilies andCommunitiesStrategy:FamiliesInitiatives

Effectiveness Capacity

Family participation in communitiesincreases as indicated by:

number of stakeholders participating inactivities;

increased networks

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ADMINISTERED ITEMS


Percentage of client families that achieveand retain a positive outcome as assessedby improvements in:

Confidence;

Self esteem; and

Parenting Skills

Take-Up/Coverage

Increased awareness among families ofprevention and early intervention servicesthrough the National CommunicationCampaign


Location of services, access to informationand, access for special needs & targetgroups

Services to be provided in areas ofidentified priority and targeting high needgroups

ClientSatisfaction

Mechanisms in place to monitor clientfeedback (satisfaction and complaints)

Number of information systems in place

Number of participants and affiliatedorganisations (estimate: 75 projects)

Number of people assisted

Number of research projects undertaken

Number of services and programmesprovided

Number & range of resources/materialsdeveloped

Quantity

Numbers of communicationmechanisms/forums in place

Price $18.5m

22

DEPARTMENTAL OUTPUTS


DepartmentalOutputs

Cost Ratio of Departmental Items toAdministered Items (estimate: 3.9c:$1)

Policy Advice Quality ClientSatisfaction

Ministers and ministers' offices satisfiedwith the quality of policy advice andDepartment meets standards for policyadvice

Quantity Number of items to Ministers (estimate:1,500 ministerial replies & 370 ministerialbriefings/submissions)

Price (estimate: $18.2m)

Purchasing,Funding &RelationshipManagement

Quality Assurance Department ensures that service providersmeet terms and conditions of funding(estimate: 100%)

Service agreements/contracts that meetlegislative, Government policy anddepartmental requirements are in placewith all service providers (estimate:100%)

Number of business agreements undermanagement (estimate: 3)

Number of contracts/service agreementsunder management (estimate: 250contracts/service agreements withcommunity organisations for delivery ofservices to the community & 10contracts/service agreements withorganisations/individuals for provision ofservices to FaCS to support programmes)

Quantity

Number of service providers undermanagement (estimate: 230 serviceproviders delivering services to thecommunity)


23



Quality Assurance Research and evaluation is of a highstandard (timely, fulfils terms of reference,complete, methodologically sound) andcontributes to policy understanding anddevelopment (estimate: 90%)

Quantity Major pieces of research and evaluationcompleted (estimate: 9)

Research andEvaluation


A fair percentage of FAO sites are locatedin rural and regional areas (estimate: 40%)

ServiceDelivery


Percentage of FAO clients who visit aHIC, ATO, Centrelink FAO site

Assurance Service providers deliver services to thetimeliness and accuracy standards agreedwith FaCS

Percentage of reviews and appeals forFamily Tax Benefit where the originaldecision is affirmed

Client Rights& Obligations

Control of incorrect payment and fraud:savings in administered items arising fromcompliance activities (estimate: $0.5mfortnightly savings, $62m annual debt)

ClientSatisfaction

Low number of complaints relating toFAO service delivery (estimate: less than10%)

Quantity Number of FAO sites across Australia

Price (estimate: $364.8m – Centrelink)

(estimate: $10.9m - Other)

24



2001 - 02 Estimate

Group 1.2: Youth and Student Support

� Austudy Payment

� Fares Allowance

� Reconnect

� Student Financial Supplement Scheme

� Youth Activity Services

� Youth Allowance

� Policy Advice




ADMINISTERED ITEMS


Maximum weekly payments to recipients -as a percentage of Male Total AverageWeekly Earnings

Effectiveness Adequacy

Maximum weekly payments to recipients– index of real value

Quantity Number of clients assisted(estimate: 36,500)

AustudyPayment

Price $241.7m

Quantity Number of clients assisted.(estimate: 4,500)

FaresAllowance

Price $1.1m

Reconnect Effectiveness EarlyIntervention

% of clients with a positive change in theiroverall situation (estimate: 70%)

% of clients engaged with:family (estimate: 70%);education (estimate: 70%);training;employment (estimate: 10%); and/orcommunity activity

25

ADMINISTERED ITEMS


Quantity Number of people assisted:

- number of young people only;

- young people and theirparents/guardians;

- parents/guardians only

(estimate:100 services which will enableassistance to be provided to approximately12,000 cases per annum involving 7,000young people and 5,000 families)

Price $20.2m

Quantity Number of clients assisted. (estimate:49,000)

StudentFinancialSupplementScheme Price $159.2m

Effectiveness Capacity Positive outcome defined as: youngpeople & their families have access to arange of opportunities and supportnetworks to build self reliance, strengthenfamilies and encourage communityinvolvement

Percentage of young people with positiveoutcome as identified by YAS servicesthrough self evaluation. (estimate: 75%)

Percentage of young people and theirfamilies participating in YAS programmescompleting the programme

Quantity Number of people assisted

number of young people only

number of young people and their families

Youth ActivityServices

Price $6.6m

Maximum weekly payments to recipients-index of real value

YouthAllowance

Effectiveness Adequacy

Ratios of minimum wages to single rates

26

ADMINISTERED ITEMS


Maximum weekly payments to recipients-as a percentage of MTAWE

Independence Number and percentage of YouthAllowance clients who achievedindependence through workforceparticipation (estimate: 55,000 14%).

Number and percentage of YouthAllowance clients undertaking full-time orpart-time study/training (estimate: 301,00077%)

Number and percentage undertakingsolely job search (estimate: 59,000 15%)

Take Up/Coverage

Number and percentage of 16-24 years oldreceiving Youth Allowance or anotherFaCS income support payment. (estimate:640,000 26.5%)

Percentage of clients on a part rate ofpayment due to the parental means test(estimate: 18% of dependent clients 12%of total clients)

Percentage of clients with privateearnings.(estimate: 23%)

The average amount of private earningsper fortnight.(estimate: $227 full time$260 non full time)

The average percentage of total incomefrom private earnings (estimate: 63%)

Targeting

Percentage of non full time students on apart rate of payment due to the personalmeans test. (estimate: 13%)

Number of clients assisted(estimate: 390,000)

Quantity

Number and percentage of clients paidsupplementary payments - RentAssistance (estimate: 82,000 21%)

Price $2.3b

27



DepartmentalOutputs

Cost Ratio of departmental expense toadministered expense (estimate: 8.3c:$1)

Quality ClientSatisfaction


Quantity Number of items to Ministers (estimate:600 ministerial replies & 420 ministerialbriefings/submissions)

Policy Advice


Department ensures that service providersmeet terms and conditions of funding

Quality Assurance

Service agreements/contracts that meetlegislative, government policy anddepartmental requirements in place withall service providers. (estimate: 100%)

Number of contracts/service agreementsunder management. (estimate: 282)

Quantity

Number of service providers undermanagement. (estimate: 276)



Quality Assurance Research and evaluation is of a highstandard (timely, fulfills terms ofreference, complete, methodologicallysound) and contributes to policyunderstanding and development

Quantity Major pieces of research and evaluationcompleted



Assurance Percentage of service level agreements inwhich performance is not delivered to thespecified standard

ServiceDelivery

Quality


No. of reviews and appeals

28



Control of incorrect payment and fraud:savings in administered items arising fromcompliance activities. (est: $5.1m f/nsavings and $42m annual debt)


(estimate: $1.2m – Other)

29

Administered Appropriations: $0.8m


2001 - 02 Estimate

Group 1.3: Child Support

� Child Support

� Policy Advice




ADMINISTERED ITEMS


Adequacy Total amount of child support transferredbetween parents and average value ofchild support liability

Child support collection rate (CSA collectand Private collect)

Independence

Percentage of private collect cases to totalcases (CSA collect and private collectcases

Child Support Effectiveness

Targeting Net clawback – Reduction in Family TaxBenefit outlays as a result of child supportobligations being met



DepartmentalOutputs

Cost Cost per dollar transferred (14.4c:$1)

Cost per case (estimate: $332)

Quality ClientSatisfaction


Quantity Number of items to Ministers (estimate:1,500 ministerial replies & 130 ministerialbriefings/submissions)

Policy Advice



Quality Assurance Department ensures that service providersmeet terms and conditions of funding

30



Service agreements/contracts that meetlegislative, government policy anddepartmental requirements in place withall service providers

Quantity Number of service providers undermanagement

Note: The Child Support Agency is theprovider in this output group


Quality Assurance Research and evaluation is of a highstandard (timely, fulfils terms of reference,complete, methodologically sound) andcontributes to policy and service deliveryunderstanding and development




Child SupportServices

Quality Assurance Stakeholder confidence in Child SupportServices

ClientSatisfaction

Client satisfaction and professionalismindicators from CSA surveys

Quantity Number of cases managed

Price (estimate: $218.7m Child SupportAgency)

(estimate: $3.3m Centrelink)

31



2001 - 02 Estimate

Group 1.4: Child Care Support

� Child Care Benefit

� Child care for eligible parents undergoing training

� Support for child care

� Policy Advice




ADMINISTERED ITEMS


Child Care out of pocket costs as aproportion of weekly disposable incomebefore and after child care subsidies

Affordability

Proportion of families claiming: maximumChild Care Benefit (estimate: 40%),partial Child Care Benefit (estimate:50%), andminimum Child Care Benefit (estimate:10%)

Effectiveness

Independence Percentage of Commonwealth fundedchildcare that is used for; work relatedpurposes (estimate: 90%); andnon-work related purposes (estimate:10%)

Number of calls to the Child Care AccessHotline

Number of child care places available(estimate: 450,000)

Quantity

Number of eligible approved servicesfunded (estimate: 9,700)

Number of families and children usingapproved Commonwealth funded childcare services (estimate: 550,000 families700,000 children)

Child CareBenefit

Number of families claiming Child CareBenefit (estimate: 550,000 families)

32

ADMINISTERED ITEMS


Price $1.2b

Effectiveness Take-Up/Coverage

Percentage of Jobs, Education & Training(JET) Programme places requested thatwere found (estimate: 99%)

Quantity Number of clients assisted through JET toaccess child care while undergoingtraining, education or employment(estimate: 4,300)

Child Care forEligibleParentsUndergoingTraining

Price $10.4m

Independence Stronger Families and CommunitiesStrategy – greater flexibility in child careassisting families to fulfil work and familyresponsibilities through alternative childcare arrangements as assessed by increasesin the number of places for:- Home care- Sick care; and- Rural care

Take-Up/Coverage

Percentage of demand for child careplaces that is met:- nationally (estimate: 122%);- in rural areas and remote areas (estimate:94% & 84% respectively), and- in metropolitan areas (estimate: 132%)

Effectiveness

Targeting Number of children with additional needsusing Commonwealth approved child careservices- by target group (estimate:Disability 13,000; ATSI 9,900;NESB61,700 Total 83,900)

Support forChild Care


Number of Indigenous specific services(estimate: 271)

33

ADMINISTERED ITEMS


Number of services specifically targeted torural and remote areas (estimate: 2,000)

Improved flexibility in child care –improved access and choice for shiftworkers, families working non-standardhours, those with a sick child or who livein rural areas without access

Assurance Percentage of centres accredited under theQuality Improvement and AccreditationSystem (estimate: 91%)

Stronger Families and CommunitiesStrategy – development of a qualityassurance scheme for the Family Day Careand Outside School Hours sectors

Quantity Number of children with a disabilityassisted into mainstream services(estimate: 13,000)

Stronger Families and CommunitiesStrategy – number of new child carecentres in rural areas that receivedestablishment set up equipment; numberof new places for sick care arrangements(estimate: 1,500 over 4 years)

Price $173.9m



DepartmentalOutputs

Cost Ratio of departmental items toadministered items(estimate: 9.4c:$1)

Policy Advice Quality ClientSatisfaction


34



Quantity Number of items to Ministers (estimate:600 ministerial replies & 270 ministerialbriefings/submissions)


Department ensures that service providersmeet terms and conditions of funding

Quality Assurance

Service agreements/contracts that meetlegislative, government policy anddepartmental requirements in place withall service providers

Quantity Number of contracts/service agreementsunder management



Quality Assurance Research and evaluation is of a highstandard (timely, fulfils terms of reference,complete, methodologically sound) andcontributes to policy understanding anddevelopment




Assurance Service providers deliver services to thestandards agreed with FaCS

No. of reviews and appeals

Quality


Control of incorrect payment and fraud:savings in administered items arising fromcompliance activities

ServiceDelivery

Quantity Number of Child Care Benefit claimsprocessed by Family Assistance Office


(estimate: $8.1m – Other)

35

EVALUATIONS FOR OUTCOME 1

The Contact Orders Pilot Project

This project runs from April 1999 to July 2001 and is designed to assist separated parents toresolve or to manage conflict that arises over contact issues with their children. It will utilisegroup education sessions, mediation and counselling programmes.

Specific evaluation of the pilot, which commenced in August 2000, will examine:

whether the programme is reducing the number of parents taking legal action to settle contactarrangements with their children;

whether the programme is reducing the amount of conflict between parents which impingeson the wellbeing of the children;

the content of the pilot (education sessions, counselling, mediation, etc) and thecharacteristics of clients participating in the programme; and

what parts of the pilot are most effective in making separating parents aware of the bestinterests of their children.

Family Relationships Skills Training (FRST)

Evaluation of the Family Relationships Skills Training (FRST) component will take placefrom approximately late May to September 2001. The evaluation is designed to assess theoverall effectiveness and efficiency of the FRST services delivered through community- based organisations in meeting its objectives.

Youth Allowance

The Department is conducting a three-year evaluation of Youth Allowance (YA) withassistance from the Department of Education, Training and Youth Affairs. The evaluationseeks to examine and to report on:

the transitional effects of YA such as whether changes in entitlement were appropriatelyprepared for, and adjusted to, by young people and their families; and

how well the programme objectives have been met in the medium and longer term,particularly in respect of education, employment and training outcomes for clients andthe impact on young people in rural and remote areas for whom education and trainingopportunities are limited.

In March 2000, the Minister for Family and Community Services released the YA EvaluationInterim Report, which is available on the Department’s website (www.facs.gov.au). A finalreport on the evaluation will be made available in late 2001.

36

Reconnect

The Department is planning a four-year evaluation (2000 - 03) of the Reconnect programme.The programme, which began operating in December 1999, aims to reconnect young peoplewho are homeless or at risk of homelessness with their families, education, training,employment and the community. An interim evaluation report will be available in early 2002and a final report by the end of 2003.

Family Tax Benefit and Child Care Benefit

Phase One of the Family Tax Benefit evaluation, including Child Care Benefit, wasundertaken during 1999 - 00 and provided baseline data on customer choice. The studyprovided information about customer preferences under the post-July 2000 family assistancesystem, based on their experience with the previous system and their circumstances at thetime the survey was undertaken. It also collected baseline data for comparison with data fromthe second phase of the study, to be undertaken during 2001 - 02.

Stronger Families and Communities Strategy

The Department will evaluate this strategy beginning in 2001 - 02 and will continue until2004.

Family and Community Networks Initiative

This programme commenced in 1998 – 99 and will continue until 2001 – 02. It aims toimprove access to information and services relevant to families and community organisationsand to enhance the capacity of communities and services to work together more effectively toaddress the needs of families and communities.

A programme evaluation will commence in 2001 – 02 which will aim to:

� synthesise each individual project evaluation to create a single evaluation report;

� examine project management and development; and

� analyse the effectiveness of the programme at meeting its objectives.

37

COMPETITIVE TENDERING AND CONTRACTING FOR OUTCOME 1

Family Day Care

The following projects were contracted out on a competitive basis as part of the developmentof a quality assurance system for Family Day Care:

� the development of an implementation model and assessment tools;

� a survey of providers and families using family day care to assess the views aboutquality; and

� a major consultation process with the sector on the proposed system.

Funds allocated for in-service training for child care services were tendered out to communityagencies and tertiary education institutions.

Youth Allowance

As part of the Youth Allowance (YA) Evaluation, a three-phase longitudinal survey of YAclients (begun in 1999 and finishing in 2001) has been contracted on a competitive basis.

Reconnect

A longitudinal survey of Reconnect clients and communities to be contracted on acompetitive basis as part of the Reconnect evaluation. This project will commence in 2001and continue until late 2003.

Youth Protocol

A project to consult on the effectiveness of the Commonwealth - State Protocol for the CaseManagement of Unsupported Young People (known as the Youth Protocol). The project willalso identify factors that have contributed to or constrained the effectiveness of the YouthProtocol and explore possible strategies for the future.

Child Support

The Child Support Agency has tendered for the development of a post separation supportservice for non-resident parents. The cost of this service will be $380,000 spread over twoyears to 2002.

Family Relationships Services Programme

Where appropriate, the Family Relationships Services Programme tenders out on acompetitive basis for family support activities and research, evaluation and pilot serviceactivities.

38

Stronger Families and Communities Strategy

Provision of action research education and support services for Stronger Families Fundprojects will be contracted on a competitive basis to commence in 2001 and continue untilJune 2004. Provision of a Stronger Families Clearinghouse will also be contracted out aspart of the Stronger Families Fund initiative.

39

Table

2.3

.1:

Sum

mary

Table

of

FaCS B

udget

and N

on-B

udget

Measu

res

for

Outc

om

e 1

Ou

tpu

tP

ag

e

Gro

up

sN

um

be

r

Aff

ecte

d

Ad

min

De

pt

Ad

min

De

pt

Ad

min

De

pt

Ad

min

De

pt

Ex

pen

-O

ut-

To

tal

Ex

pen

-O

ut-

To

tal

Ex

pen

-O

ut-

To

tal

Ex

pen

-O

ut-

To

tal

ses

pu

tsses

pu

tsses

pu

tsses

pu

ts

Gett

ing P

eople

the

Rig

ht

Help

1.2

163

03

30

343

343

0346

346

0350

350

More

Child

Care

Pla

ces

1.4

167

2,1

11

144

2,2

55

3,9

62

1,4

14

5,3

76

3,6

89

520

4,2

09

3,8

37

540

4,3

77

Hel p

to P

art

icip

ate

1.2

170

00

08,6

92

08,6

92

16,3

97

016,3

97

17,5

82

017,5

82

Pro

moting S

elf

Relia

nce

for

Indig

enous

People

1.1

, 1.2

174

0125

125

0409

409

0574

574

0748

748

Su

b-T

ota

l2

,11

12

72

23

83

12

,65

42

,16

61

48

20

20

,08

61

,44

02

15

26

21

,41

91

,63

82

30

57

20

01

- 0

2 B

ud

get

Mea

su

res -

Oth

er

Po

licie

s

Tra

nsi

tion t

o

Independent

Liv

ing

Allo

wance

1.2

180

00

0897

134

1,0

31

2,5

60

88

2,6

48

2,5

60

89

2,6

49

The M

ento

r

Mark

et p

lace

1.2

181

00

0802

158

960

1,3

72

154

1,5

26

2,2

50

86

2,3

36

Com

plia

nce

Pack

age -

Pre

vention

1.1

, 1.2

186

-358

1,1

46

788

-419

107

-312

-53

-40

-93

-54

-40

-94

Com

plia

nce

Pack

age -

Dete

ctio

n1.1

, 1.2

187

-3,1

21

827

-2,2

94

-5,2

23

708

-4,5

15

-5,0

72

590

-4,4

82

-5,0

39

596

-4,4

43

Com

plia

nce

Pack

age -

Rese

arc

h a

nd

Develo

pm

ent

1.1

, 1.2

,

1.3

188

-236

1,5

88

1,3

52

-465

145

-320

-109

0-1

09

00

0

New

and R

evis

ed

Inte

rnational Soci

al

Secu

rity

Agre

em

ents

(Expense

Measu

re)

1.1

, 1.2

189

0282

282

041

41

039

39

039

39

Su

b-T

ota

l-3

,71

53

,84

31

28

-4,4

08

1,2

93

-3,1

15

-1,3

02

83

1-4

71

-28

37

70

48

7

Ap

pro

pri

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s E

sti

ma

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pp

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ria

tio

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sti

ma

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pp

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sti

ma

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($'0

00

)($

'00

0)

($'0

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)

20

02

- 0

32

00

3 -

04

20

04

- 0

5

20

01

- 0

2 B

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str

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20

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($'0

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Ap

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40

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be

r

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Ad

min

De

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min

De

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Ad

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pen

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ses

pu

tsses

pu

tsses

pu

tsses

pu

tsN

ew

Soci

al Secu

rit y

Arr

angem

ents

betw

een A

ust

ralia

and

New

Zeala

nd

(expense

im

pact

s)

1.2

193

-2,7

37

553

-2,1

84

-2,9

46

634

-2,3

12

-11,0

96

233

-10,8

63

-19,3

57

41

-19,3

16

Cla

rif y

, Sim

plif

y a

nd

Str

ength

en D

ebt

Reco

very

- d

efe

rred

imple

menta

tion

1.1

, 1.2

195

03

30

11

01

10

00

FTB S

hare

d C

are

Arr

angem

ents

and

CSA L

iabili

ty

1.1

, 1.3

196

02,6

24

2,6

24

-946

1,1

11

165

-973

992

19

-994

1,0

25

31

Intr

oduce

Dis

cretion

for

Pare

nts

Who H

ave

Share

d C

are

to W

aiv

e

Elig

ibili

ty for

FTB

1.1

, 1.3

197

218

878

1,0

96

436

151

587

447

152

599

458

154

612

Child

Support

: A

Low

er

Form

ula

'Perc

enta

ge' fo

r

Payers

Exerc

isin

g

Conta

ct w

ith T

heir

Child

ren -

defe

rred

imple

menta

tion

1.3

199

-10,6

74

-4,3

21

-14,9

95

02,7

21

2,7

21

0-2

3-2

30

00

Child

Support

: A

Low

er

'Cap' on P

ayer

Inco

me S

ubje

ct t

o

Child

Support

Form

ula

Ass

ess

ment

-

defe

rred

imple

menta

tion

1.1

200

30

30

00

00

00

00

Su

b-T

ota

l-1

3,1

90

-26

3-1

34

53

-3,4

56

4,6

18

11

62

-11

,62

21

,35

5-1

02

67

-19

,89

31

,22

0-1

86

73

No

n-B

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get

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su

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Am

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dm

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Va

ria

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su

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pro

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20

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- 0

22

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2 -

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20

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- 0

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41

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pu

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pu

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ptional

Circu

mst

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s

Ass

ista

nce

for

Farm

ers

in W

est

ern

Aust

ralia

1.2

204

373

0373

382

0382

98

098

00

0

DIM

A -

Incr

ease

in

the P

erm

anent

Mi g

rant

Inta

ke

1.1

205

7,4

17

248

7,6

65

22,8

09

276

23,0

85

38,7

00

339

39,0

39

55,0

96

368

55,4

64

Su

b-T

ota

l7

,79

02

48

8,0

38

23

,19

12

76

23

,46

73

8,7

98

33

93

9,1

37

55

,09

63

68

55

,46

4

To

tal

for

Ou

tco

me 1

-7,0

04

4,1

00

-2,9

04

27

,98

18

,35

33

6,3

34

45

,96

03

,96

54

9,9

25

56

,33

93

,99

66

0,3

35

20

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1/11/99 9:21:39 PM HIGHLY PROTECTED Outcome 1.Doc

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OUTCOME 1 — STRONGER FAMILIES€¦ · The contributing outputs for Outcome 1 are shown at Map...

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Transcript of OUTCOME 1 — STRONGER FAMILIES€¦ · The contributing outputs for Outcome 1 are shown at Map...