Damon Shodrock, CSP

Incident Safety Officer

Safety & Security Manager

Calumet San Antonio Refinery

Out of the Ashes, Building of a Refinery Emergency Response Team for All Hazards

Jeff Lischke

ERT Chief

Safety Technician

Calumet San Antonio Refinery

In Memorial of Detective Benjamin Marconi San Antonio Police Department

• End of Watch: 11/20/2016

• Years of Service: 20

• Marconi was shot and killed while writing a traffic citation near the SAPD department downtown.

• Graduate of Floresville High School.

7811 S Presa, San Antonio, TX 78223

Memories of the San Antonio Refinery • May 5, 2010. ~ 1130.

• A tanker truck exploded while loading at the AGE Refinery Inc.'s loading rack.

• One truck driver seriously burned.

• One mile evacuation radius ordered.

• 100 firefighters responded providing exposure protection.

Memories of the San Antonio Refinery • 6 hour response

before the incident stabilization.

• AGE Refining later filed for bankruptcy.

• NuStar purchased the refinery in 2012 and made several upgrades.

• Calumet Specialty Products purchased the facility in January 2013 and continued investing in upgrades.

Company Overview Calumet Specialty Products Partners, L.P. is a leading independent producer of high-quality, specialty hydrocarbon products. Our product lines include both naphthenic and paraffinic oils, aliphatic solvents, synthetic lubricants, asphalt, fuels, white mineral oils, waxes, petrolatums and hydrocarbon gels.

NASDAQ: CLMT HQ: Indianapolis, IN Fortune 500 Company: 2014 & 2015

Calumet San Antonio Refinery (CSAR) Past

• Built by Howell Hydrocarbons in the 1950s

• Legacy of the AGE Ownership

• Calumet Spills April & May 2014

CSAR 2015 SAFETY IMPROVEMENT PLAN

STRATEGIES TACTICS

Promote Operational Excellence

1. Author and collaborate on well written procedures. 2. Conduct Root Cause Analysis for significant events and drive completion of CAPA.

Foster Professional & Technical Competence

1. Deliver top quality training. 2. All Operators fully trained on Emergency Response Team

(ERT). 3. Launch 10 computer training center in the break room. 4. Develop leadership path within the ERT.

Develop Outstanding Safety Culture

1. Launch Behavior and Conditions Observation Program. 2. Launch “STOP Card” Program.

Fatality & Severe Loss Prevention

1. Conduct operational discipline gap assessment against top 10 OSHA serious violations.

2. Routinely audit facilities for vulnerabilities.

CSAR Future

• High-grade solvents

• Strengthen our

Community Advisory Panel (CAP)

• Continue building relationships local first responders.

• Continue building relationships w/ neighborhood groups.

April 5, 2015. San Antonio Express News. Business Section.

CSAR Future

February 15, 2016. KSAT News. 10 PM. Tim Gerber, Reporter “South Side oil refinery opens up to show off upgrades”

Emergency Response Team (ERT) Development

• Creation of a Leadership Pathway • Establish training requirements for all personnel

• Make nearly equivalent training requirements as a standard career FD

• Empower Employees • Set goals and move toward them

• Guide their growth

• Leadership, Mentorship and Decision Making • Place in situations where a decision is required

• Review decision afterwards

Establish a Chain of Command

Fostering Relationships • Joint Planning

• Numerous wTlkthroughs of the facility

• Base level education of refining process

• Chemical hazards

• Emergency response guidebook to the facility

• Joint training • Free education to SAFD for industrial fires

• NFPA 1081 Industrial Exterior Certification for 24 firefighters

• Inter department training

Joint Training • Foam operations

• Valve isolations

• Master stream operations

• Command and control

Challenges Incurred • Refinery Management Was Slow to Respond

• Skeptical of need

• Slowly turning the mindset around

• Funds Were Limited • Nothing new, every FD faces it

• Training Hours Limited • Limited to one 8 hour day a month

• Working to find new methods to train

2013: Building a Response Foundation

• Purchased a 1994 Freightliner fire engine.

• Built out a bunker room for ERT gear and equipment at the Brooks City Base Office.

• Emergency Operations Center (EOC) established at Brooks Administration Building – Alamo Conference Room

2013: Building a Response Foundation

• Began sending ERT members to TEEX NFPA 1081 Exterior Firefighting training in College Station, TX.

2014: Building a Response Foundation • Launched HAZWOPER 40 Hour training for all Operators and ERT Members.

• Develop refinery and office evacuation routes and assembly locations.

• Began monthly training for ERT members.

• Began joint training with outside agencies (San Antonio River Authority, San Antonio Fire Department, etc.)

October 22, 2014 SARA Drill OBJECTIVES & SCOPE

• Safely conduct several full-scale exercises with multiple emergency response partners.

• Better use COSA emergency response resources across an array of scenarios across many different disciplines and agencies.

• 960 volunteers, 612 staff participating over 60 sites.

October 22, 2014 SARA Drill 10/22/14, ~1010. Arrival of

SAFD resources (Engines 21,

22, Battalion Chief 2 and

HAZMAT 1) at the Loop 13

Bridge/Espada Park

Entrance.

10/22/14, ~1120. Deployment of hard boom into the San Antonio River under the Loop 13 Bridge.

2015: Building a Response Foundation • Purchased and outfitted a 20’ HAZMAT trailer.

• Acquired and outfitted a 2010 Chevy half ton four door truck as the Incident Commander Vehicle (ICV).

2015: Building a Response Foundation • Expanded joint training with outside agencies (San Antonio River Authority, San

Antonio Fire Department, etc.)

• Established emergency management training contract with Response Training Specialist (RTS)

2016: Building a Response Foundation • Partnered with SARA and Bexar County HAZMAT to sponsor TEEX H-305

(Oil Spill Containment, Protection and Recovery Tactics (Inland Water) training.

• Emphasis placed on ERT member Physical Training (PT).

2017: Building a Response Foundation • Ongoing joint training with San Antonio Fire Department.

• Refinement of the ERT member Physical Training (PT) program.

2017: Building a Response Foundation • Trench Rescue Training.

• Live Firefighting in Richmond, TX.

• HAZMAT 40 Hour & Refresher Training.

Out of the Ashes & Into Response

September 30, 2014, 0748. ERT

members ready to enter Crude unit.

September 30, 2014 Crude Unit Fire

September 30, 2014, 0742. South

Presa facing north.

September 30, 2014, 0748. ERT

members ready to enter Crude unit.

September 30, 0800. Inside the Crude unit.

September 30, ~ 1435. Ruptured chemical hose removed from the Crude unit.

September 30, 2014 Crude Unit Fire

April 12, 0800. Rail Loading Rack.

April 12, 2015 Train Derailment April 12, 0900. HAZMAT Trailer & ICP Established Near Rail Loading Rack.

April 20, 2015 Train Derailment

April 20, 2015 Train Derailment

September 20, 2015 Environmental Transporter Liquid Waste Spill at Truck

Staging and South Presa

Spill in the Staging Lot Spill on South Presa

September 20, 2015 Environmental Transporter Liquid Waste Spill at Truck

Staging and South Presa

What Went Well?

1. Quick incident reporting and response by CSAR

Emergency Response Team members.

2. SAFD quickly deployed counter measures.

3. Minimal impact to traffic on South Presa during

the investigation and clean up.

4. A contract Environmental Company (TUFF) was

already at the refinery for spill remediation.

What Could Be Improved?

The local SAFD Engine Company drove by the

North Staging Lot (where requested) and drove

to the refinery main entrance instead.

The Env-Evol driver should have vacuumed out

his transfer hoses before driving away from the

Frac tank.

December 5, 2015 F11 Reformer Heater Fire

Black smoke was noticed coming out from F-11 heater stack followed by fire. Incident Objectives: • Protect life • Protect property • Protect the environment • Minimize impact to the local community Initial Corrective Action: • Reformer was immediately shutdown by pulling E stops. • Snuffing steam was introduced into heater fire box. • Fire was put out with no injuries to personnel and no

environmental incident.

April 5, 2016 Jet Fuel Spill S. Presa ROW

April 5, 0640. South of the North Loading Rack

April 5, 0700. South of the North Loading Rack

September 11, 2016 Tower Climb

www.SanAntonio110.com There is a reason it is specifically a climb: to pay tribute to the climb that our 343 fallen firefighter brothers made, and lost their lives in the course of, on September 11th, 2001.

September 11, 2016 Elmendorf Terminal Response

September 11, 2016 Elmendorf Terminal Response

Incident Objectives: • Protect life • Protect property • Protect the environment • Minimize impact to the local community Initial Corrective Action: • Pipeline transfer was shut down and isolated and

remediation efforts were initiated. • The source of the spill was located. • The footprint of the spill was determined. • Fence line to the adjacent property operated by

Lubizol was opened to remove contaminated soil.

Feb 23, 2017 Crude Unit Leak

Feb 23, 2017 Crude Unit Leak

What Went Well?

1. No injuries or fire.

2. Quick ERT response from Brooks.

3. SAFD not needed to be called.

4. South Presa was not shutdown.

5. Chris Davis, Larry Lira, Jacob Nolan and Bobby

Barnes attacked the creek with timely counter

measures (soft booms, transfer pump, etc.)

What Could Be Improved?

No Evacuation notice issued.

No hot, warm or cold zones established.

Non-ERT personal in warm zone during initial

response.

Do not mix various foam products.

Freshly cleaned bunker gear not re-assembled

and ready for emergency response.

Some ERT members missing individual response

equipment (masks, gloves, etc.)

Need a quick location within fire engine for bolt

cutters, ax and Halligan tool.

We Are Invested in the Community

April 8, 2017. Safe Kids Day University Hospital System. Robert B Green Campus

We Are Invested in the Community

April 27, 2017. Family Fiesta. Colonial Hills United Methodist Church

We Are Invested in the Community

December 2014 - 2016. Calumet Christmas in the Park Espada Park

Calumet San Antonio Refinery Emergency Response Team