OUR BUSINESS BROCHURE · 2020. 8. 26. · +27 (0) 010 005 5519 [email protected]...

+27 (0) 010 005 5519

[email protected]

Sunninghill Office Park – Unit 8 Peltier Drive

OUR BUSINESS

BROCHURE

“Investing in the right IT solutions will increase your operational capacity,

drive business growth and improve office efficiency. ”

www.art-technologies.co.za

“Investing in the right IT solutions will increase your operational capacity, drive business growth and improve office efficiency. ”

- ART Technologies – A trusted partner with a focus on you!

WELCOME

ART TECHNOLOGIES is an IT solutions company that provides end to end IT support. We implement and design IT networks with security solutions that protects all your data.

What sets us apart from other IT companies is that we listen to our customers “needs” and “wants” and provide them with quality service that will increase productivity and reduce costs.

COMPANY INTRODUCTION

BUSINESS BROCHURE 2020 3


OUR CORE VALUES• Excellence in IT service levels.• Focus on client relationships.• Enabling success in an ever-changing

business environment.

OUR MISSION OUR VISIONART Technologies focuses on delivering end-to-end IT solutions with minimal downtime to clients.

ART Technologies will strive to be the best IT support and solutions company!


BUSINESS BROCHURE 20204

MANAGED IT SERVICES

“We don’t offer a product, we offer the peace of mind that your business-critical applications are running on secure and resilient platforms in the most efficient way possible.”

THERE’S A LOT THAT GOES INTO A MANAGED IT CONTRACT, THESE ARE OUR FOUR CORE FEATURES

The continued health and maintenance of your business IT infrastructure is of paramount importance – making it a vital investment to protect and maintain.

Outsourcing the management of your IT is the ideal solution to help you achieve maximum results from your ICT infrastructure. Our Managed Services portfolio caters for a variety of situations, from elementary monitoring needs to IT consulting and advanced proactive preventative measures. Backed by industry-leading capabilities and support from experienced and highly knowledgeable technicians, clients are assured of a first-rate service provision to their full benefit.

We provide end to end IT support to companies, from remote desktop support to server and security support.

END TO END IT SUPPORT

We offer a dedicated on-site resource to support your business with high end remote support when required.

ON-SITE ASSISTANCE

We provide a service that protects IT systems with firewalls, anti-virus, patch management and 24/7 network monitoring.

IT SYSTEMS SECURITY

We provide computer hardware and licenses, while accounting for your requirements and budgetary constraints.

HARDWARE PROCUREMENT


BUSINESS ADVANTAGESMANAGED SERVICES ARE MORE EFFICIENT One of the biggest issues of the traditional IT approach is the fact that, once an IT issue has been reported, the business reporting it has to

wait around for the IT provider to arrive and attend to it. Think about how long that could take - that could be how long an employee is unable to work. Managed services, on the other hand, utilize remote support mechanisms that allow them to connect directly into your infrastructure to diagnose and potentially resolve the issue, getting your employee back on-line much faster.

01STRATEGIC IT PLANNING What IT systems do you need in 12 or 24 months’ time? Managed services help you think ahead and give you advice on what you need

to be planning from an IT perspective. This links to proactive support and ensures that your IT infrastructure and software is upgraded and updated to minimise risks.

05

MANAGED SERVICES ARE COST-EFFECTIVE Traditional IT services can rack up a considerable bill, pretty rapidly. We work on fixed cost services, which gives you one monthly cost for

all your support services.

06

PROACTIVE IT SUPPORT Managed services offer proactive support. So instead of your IT firm constantly fixing problems, they will identify problems before they

happen, keeping your systems on-line.

02

ALIGN PERFORMANCE WITH BUSINESS GOALSAn IT company is incentivised to do a very good job; they want to minimise problems for your organisation because they have KPIs directly linked to

the efficiency of your IT.

03

WE GIVE YOU PEACE OF MIND Let take care of your IT so you can focus on running your business.

04


Finally, traditional IT charges are usually on a per-case basis, so if

many issues suddenly popped up (or one took multiple visits to properly

resolve) you could easily spend far too much trying to fix your essential tools.

WITH OUR FIXED COST SUPPORT MODEL, YOUR

COSTS ARE KNOWN!

OFFICE 365 IS NOW MICROSOFT 365 - NEW NAME, SAME GREAT VALUE, SAME PRICE!

| BusinessYour Productivity Cloud that brings together best-in-class Office apps with powerful cloud services, device management, and advanced security.

Microsoft 365 Apps for Business (formerly Office 365 Business Essentials)

Apps for Business includes the full set of locally installable Office applications (Outlook, Word, Excel, PowerPoint, OneNote and Publisher) for up to 5 PCs and/or Macs per user; and 1 TB of free OneDrive for Business cloud storage. It doesn’t include Exchange, Lync or SharePoint online. Office 365 Business can be used and shared with up to 300 users.

Microsoft 365 Business Premium (formerly Office 365 Business Essentials)

The premium package includes the full set of locally installable Office applications Word, Excel, PowerPoint, OneNote for up to 5 PCs and/or Macs per user; Exchange Online email (outlook); Lync Online; SharePoint Online; Yammer enterprise social-networking; and 1 TB of free OneDrive for Business cloud storage.

Microsoft 365 Business Standard (formerly Office 365 Business Essentials)

Best for start-ups and includes Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only). Host email with a 50 GB mailbox and custom email domain. Create a hub for teamwork with Microsoft Teams.

Microsoft 365 Business Basic(formerly Office 365 Business Essentials)

Includes apps for email and calendaring (Exchange Online); online meetings, instant messaging and video conferencing (Lync Online); team sites (SharePoint Online); 1 TB of free OneDrive for Business cloud storage, and Yammer enterprise social-networking support.

Microsoft 365 Apps for Enterprise (formerly Office 365 Business Essentials)

The Business Enterprise plan includes the full set of locally installable Office applications (Outlook, Word, Excel, PowerPoint, OneNote and Publisher) for up to 5 PCs and/or Macs per user; and 1 TB of free OneDrive for Business cloud storage. It doesn’t include Exchange, Lync or SharePoint online. Office 365 Business can be used and shared with unlimited users.

Exchange Online It gives users access to email, calendar, contacts, and tasks from PCs, the web, and mobile devices. It integrates fully with Active Directory, enabling administrators to use group policies, as well as other administration tools, to manage Exchange Online features across their environment.

OFFICE 365 IS NOW MICROSOFT 365 - NEW NAME, SAME GREAT VALUE, SAME PRICE!


FEED

Yammer

Planner Plan Power BI Workspace

OneNote Notebook

Outlook Shared Calendar

Teams ChatYammer Feed Stream Video Portal

SharePoint Siteaka Files Tab

Outlook Email Inbox

Teams Wiki

Social media feed for threaded discussions,

asking questions, polling and shout outs

[Facebook]

Online video portal that supports

channels & playlists [YouTube]

SharePoint document library & full-fledged

site for additional lists & libraries

Retain all email conversations in one

place

Simple knowledge management tool for

Teams only

Simple project management tool

to track tasks & deliverables [Tralio]

Dashboard, business analytics and big data

(premium licenses required)

Online note-taking tool to keep your

Group’s information centralised [Evernote]

Fully functional Outlook calendar for shared events, meetings, out-of-

office etc.

Persistent chat, audio/video conferencing,

channels & organised discussion [Slack]

+ CREATE A GROUP

GROUP

Mail

+ CREATE A GROUP

SITE

SharePoint

+ CREATE SITE

PLAN

Planner

+ NEW PLAN

GROUP

Stream

+ CREATE A GROUP

TEAM

Teams

+ ADD TEAM

IF I CREATE A

IN THIS APP

I BECOME THE PROUD OWNER

OF A GROUP THAT COMES WITH

AN EVERYDAY GUIDE TO OFFICE 365 GROUPS

Source: Microsoft Tech Community



MICROSOFT TEAMS

Teams is a chat-based collaboration tool that provides global, remote, and dispersed teams with the ability to work

together and share information via a common space. You can utilize cool features like document collaboration, one-on-one chat, team chat, and more.

MASTER THE MODERN DAY MEETING IN.. .HOW TO

DURING THE MEETIN

G

MAKING IT

WO

RK

STA

RTIN

G THE M

EETING

AF

TER THE MEETING

Adapt to modern practices and technologies. Train your team to utilize all the meeting tools Microsoft Teams makes available

Record your meeting to capture audio, video, and screen sharing activity

Share your desktop, a specific app, or PowerPoint slides directly

Multitask within Teams during your

meeting - the shared screen/video will

minimize to the corner of

your screen

Utilize the speaker track and searchable transcription to gain additional insight on what happened during the meeting

Coming soon: allocate tasks based on action items from the meeting

Your meeting recording will be made available in

Microsoft Stream

Turn on your camera to have a “face to face” conversation

Utilize tools such as background

blur to keep the focus on you

Minimize all other applications and silence your phone to avoid distractions


ANYWHERE EMAIL ANY DEVICE

YOUR VIRTUAL DESKTOP

WINDOWS SERVERS ANTI-VIRUS & ANTI-SPAM

BACKUP YOUR FILES & FOLDERS APPS

1 Cost EfficiencyThe reason VDI generates so much cost efficiency is fairly obvious. VDI saves cost by reducing labor, energy and time. Also, VDI endpoints are inexpensive while the hardware involved has a longer lifespan than a typical PC and costs less. Centralization cuts down the huge cost incurred by a virtually unlimited number of individual user licenses. These are some of the advantages of VDI.

2 Stability and ConnectivityVDI gives direct control over the stability and connectivity of your network. This is due to the server infrastructure that VDI runs on and universal accessibility for all clients.

3 Data OwnershipVDI guarantees data ownership. The massive investments in resources installed at the datacenter which covers storage, power, networking, security, backup and disaster recovery (redundancy) ensures that your data hosted in the cloud is safe, updated, accessible as well as retrievable. Therefore, your company can rightfully lay claim to data ownership in all ramifications as you do not need to depend on a 3rd party for such services.

4 AccessibilityDevices like thin clients, mobiles and tablets can be used to give you the same performance as a desktop or laptop. Furthermore, because of this unique capability, users now have within the reach software that normally would not have been available to them, like Windows-based software packages for a Mac. Users now have enhanced capability due to accessibility.

5 FlexibilityYou can affect installations, troubleshooting procedures and upgrades without any user intervention. Activities like new user deployment can me performed without affecting any of the end-users in any way. Flexibility via VDI gives unique advantages.

VIRTUAL DESKTOP INFRASTRUCTURE

(VDI)Virtual Desktop Infrastructure is defined as the hosting of desktop environments on a central server which is based in a data center.

The VDI is designated to a user and uses the internet to give the user access to their desktop from anywhere and on any device (desktop, laptop, cell phone, tablet).

What are the advantages?



BUSINESS PROFILE 202010

MANAGED CYBER SECURITY

While Managed IT Services focus is on the operability of IT systems, Managed Cyber Security is about preventing unauthorised access to those systems.

Managed Cyber Security services use a multi-layered defense strategy to protect your business from every angle. This means they not only protect you from external threats like malware and network intrusions, but also security breaches caused accidentally or deliberately by employees.

SERVICES TO MITIGATE DATA AND SECURITY THREATS

OPTING FOR MANAGED CYBER SECURITY GIVES YOU ACCESS TO

SIEM tracks security-related incidents within your IT environment, such as failed logins or suspicious downloads. It then analyses the incident and generates comprehensive security reports.

Security Information and Event Management (SIEM)

Security analysts proactively seek out and isolate threats that evade existing security solutions.

Threat Hunting

These include managed firewalls, anti-malware software, intrusion detection, web filtering, access management, MFA, and patch management.

Advanced Security Solutions

These are professionals who identify critical flaws in your infrastructure and recommend measures to reduce the likelihood of a security breach.

Dedicated Security Analysts

This aligns your business processes and security practices.

Compliance Support

This teaches your staff about online scams, password best practices, and good security hygiene with practical exercises and simulations.

Security Training

Engineers instantly remediate the threat, assess the damage, and trace the origins of the attack.

Incident Response & Investigation

BUSINESS BROCHURE 202010

SERVERS, STORAGE & WORKSTATIONS

SERVERS & WORKSTATIONS, NETWORKING EQUIPMENT

SAN & CLOUD COMPUTING EQUIPMENT

ENTERPRISE NETWORKING EQUIPMENT

VIRTUAL INFRASTRUCTURE BACKUP, RECOVERY & REPLICATION SOLUTIONS

VOIP TELEPHONY SYSTEMS VOIP TELEPHONY SYSTEMS VOIP TELEPHONY SYSTEMS

POWER & DATA CENTER SOLUTIONS

NETWORK SECURITY SOLUTIONS

ENVIRONMENTAL MONITORING SYSTEMS

CYBER SECURITY & DATA PROTECTION

WAN OPTIMIZATION APPLIANCES

INFRASTRUCTURE PLATFORMS & OPERATING SYSTEMS

VIRTUALIZATION & CLOUD COMPUTING SOFTWARE

FIREWALL & UTM PRODUCTS

OUR TRUSTED BRANDSART Technologies has strategic alliances with a number of “best of breed” technology

partners and base our solutions around these trusted brands.

[email protected]

Sunninghill Office Park – Unit 8 Peltier Drive

+27 (0) 010 005 5519


ALIGNING TECHNOLOGY WITH

YOUR BUSINESS GOALS

OUR BUSINESS BROCHURE · 2020. 8. 26. · +27 (0) 010 005 5519 [email protected]...

Documents

Transcript of OUR BUSINESS BROCHURE · 2020. 8. 26. · +27 (0) 010 005 5519 [email protected]...