Confederation Education Centre 1645 Woodroffe Avenue, Nepean, Ontario K2G 1W2 Tel: 613.224.8800 / Fax: 613.224.8840 Website: www.ottawaschoolbus.ca

TO: OCDSB/OCSB Principals, VP and Office Administrators FROM: Vicky Kyriaco, General Manager/CAO

DATE: February 3, 2016

RE: Service Cancellation Communication

OSTA’s website continues to experience technical difficulties and was not available for reference this morning. We are working diligently to rectify the issue. There are many sources of information regarding transportation service cancellations and delays, however, and we encourage you to share them with your school community. In addition to accessing information on your respective school board sites and social media networks, parents may also: 1. Link directly to OSTA's parent portal to view delays and cancellations or sign up for email notification. Visit: https://ostabusplanner.ottawaschoolbus.ca/Cancellations.aspx 2. Follow OSTA on Twitter @OttSchoolBus for cancellation notices. Visit: https://twitter.com/OttSchoolBus 3. Subscribe to OSTA's mailing list to receive an email message in the event of a cancellation. Visit: https://secure.campaigner.com/CSB/Public/Form.aspx?fid=962150 4. Listen to local radio and television outlets for cancellation notices. Please visit the following link to read more about how the decision is made to cancel transportation services. Visit: https://docs.google.com/document/d/15HhKiFdCEzVZc7RIQLbYWt54SAPI6PlPvvDTFf-HUJ8/edit?usp=sharing We also recommend that schools review their own school website to ensure that the appropriate link to service delays and cancellations is valid. We have changed software to Bus Planner, so the old TRACS link does not provide any information. The following link is the correct link: https://ostabusplanner.ottawaschoolbus.ca/Cancellations.aspx Thank you for your patience and help in spreading the message. Vicky Kyriaco General Manager/CAO (613) 224-8800 ext 2580