OTM: Dock Appointment Scheduling 6.4.x

2016-02-10

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Dock Appointment Scheduling 6.4.xOverview

OTM SIG Conference

Chris Hugosson

February, 2016

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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Dock Appointment Scheduling

Oracle Confidential –3


Process Overview


Create Modify

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Agenda

Create Appointments

Modify Appointments

At the Location

Oracle Confidential – Internal/Restricted/Highly

Restricted

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1

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Create Appointments

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Can you assign appointments for your carriers?



Process – Shipper Assigned Appointments, Automation


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Can your carriers assign themselves appointments?



Process – Carrier Self-serve


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Process – Carrier Self-serve


Is approval needed?

Appointments outside OTM?

Late Changes to Appointments?


Do you trust OTM to make appointments for you?


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Rules to Match Shipments to Doors and Times

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Attributes Rules & Logic Constraints


Rules to Match Shipments to Doors and Times


Attributes

•Reference numbers (what is shipped)•Stop Activity•Source & Dest Loc•Temp. Controlled•Hazardous•FlexFields•Equipment Groups•Involved Parties•Service Provider•Mode

Constraints

•In/outbound•Domestic/intl•Src/Dest region•Temp control•Hazardous•Service Provider•Contacts•Equipment•Mode

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Scheduling Board – Old Style & Current Style



Scheduling Board – On the Workbench


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Schedule Board –Carrier Self-serve



Schedule Appointment


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Modify Appointments

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Are you managing anything other than dock doors in OTM?


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9:00 10:00 11:00

How manage appointments when constrained more by dock workers than doors?

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When you (as a shipper) look for shipments to add appointments, what do you search by?


What about your carriers, what do they search by?

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9:00 10:00 11:00

Do you need to move existing appointments to make room for longer appointments?

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Appointment

Appointment

Appointment

Appointment


Scheduling Board –Fit the Calendar


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At the Location

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Do you track whathappens at the dock?

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Who captures what happens at the dock?

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Do you use a yard?Do you manage it in OTM?

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Shipper – Exception Handling


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Focus Areas

• Set end times on resources

• Set appointments

– Improve user performance

– Search back & forth in time

• Group dock doors

• Resource dedication by more criteria

• Appointment confirmation flow

• Cutoff functionality

• Populate appointment times on shipment stop

• Streamline process for setting appointment times managed outside OTM vs in OTM.

• Configure what actions cannot run on scheduling board

• Shipment search displays shipment or appointment


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OTM: Dock Appointment Scheduling 6.4.x

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