Other areas in the No Wrong Door website that you may find useful are… Whats New (inc. education...
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![Page 1: Other areas in the No Wrong Door website that you may find useful are… Whats New (inc. education and training) You can access this area via the menu on.](https://reader035.fdocuments.in/reader035/viewer/2022070306/55173bc4550346fe558b6170/html5/thumbnails/1.jpg)
Other areas in the No Wrong Door website that you may find useful are…
What’s New (inc. education and training)
You can access this area via the menu on the left-hand side of the screen.
This area contains new and relevant documentation, along with upcoming events and training tools for intake and access staff and managers.
This page will be updated regularly and should return to it often to check out What’s New in No Wrong Door.
![Page 2: Other areas in the No Wrong Door website that you may find useful are… Whats New (inc. education and training) You can access this area via the menu on.](https://reader035.fdocuments.in/reader035/viewer/2022070306/55173bc4550346fe558b6170/html5/thumbnails/2.jpg)
Frequently Asked Questions (FAQs)
The most common queries about No Wrong Door will be listed on this page. To obtain the answer to each question, simply click on the question itself and the page will expand to provide you with the answer.
![Page 3: Other areas in the No Wrong Door website that you may find useful are… Whats New (inc. education and training) You can access this area via the menu on.](https://reader035.fdocuments.in/reader035/viewer/2022070306/55173bc4550346fe558b6170/html5/thumbnails/3.jpg)
Links
Not all services we need information about are No Wrong Door partners. As a result a links page has been set up to provide easy access to often used information pages.
If there are pages you would like added to this list, then let us know via the Feedback form.
![Page 4: Other areas in the No Wrong Door website that you may find useful are… Whats New (inc. education and training) You can access this area via the menu on.](https://reader035.fdocuments.in/reader035/viewer/2022070306/55173bc4550346fe558b6170/html5/thumbnails/4.jpg)
Feedback
The success of the No Wrong Door website is dependant on all users having their say on how it works and providing information and suggestions for it’s improvement within the scope of the project.
All types of feedback can be provided via this page including:
• Positive/negative comments• Suggested additions to the site• Corrections to existing data• Reporting of broken links• Advice of updated information• Notification of upcoming events
All comments and suggestions provided via the Feedback page are forwarded directly to the sites administrator and your feedback will be acknowledged.
![Page 5: Other areas in the No Wrong Door website that you may find useful are… Whats New (inc. education and training) You can access this area via the menu on.](https://reader035.fdocuments.in/reader035/viewer/2022070306/55173bc4550346fe558b6170/html5/thumbnails/5.jpg)
Once you have finished utilising the No Wrong Door website features you can either manually Log Out using the link on the left hand side menu.
Alternatively, if you move on to another website or another area of the Southern Health website whilst still in the same window, you will automatically be logged out of the No Wrong Door website.
![Page 6: Other areas in the No Wrong Door website that you may find useful are… Whats New (inc. education and training) You can access this area via the menu on.](https://reader035.fdocuments.in/reader035/viewer/2022070306/55173bc4550346fe558b6170/html5/thumbnails/6.jpg)
Things to Remember No Wrong Door helps facilitate the passage of referrals that have been received by the wrong
agency/service to a more appropriate agency/service
You can search for a service by name of by the clients condition, age and/or postcode
You will need to enter the clients details into the Referral Redirection Form
All areas of Eligibility for Confirmation for Redirection must be completed
Providing detailed reasons why you need to redirect the referral will help us educate referrers
The Referral Redirection Form needs to be downloaded, saved and/or printed then redirected. These forms cannot be emailed from this website.
Suggestions, comments and information updates should be made via the feedback page
Thank you
for undertaking the No Wrong Door online training