OtelApp

Android & IOS based universal application for accessing hotel services & facilities

OTELAPP is an generic app, freely downloadable through Apple store and Google Play store.

Could be easily integrated with Hotel Management Softwares for data communication.

The App will allow guest to access that particular hotels services, facilities and information during their stay using the registration number/ Checkin Number.

The access to hotel facilities and HMS will disconnect movement the guest checkup out or billing is done.

Multilingual.

Fast Drive Guest Comfort & Services

Clou

d ba

sed

Application size of less than 2 MpbsWorks on low internet bandwidth

How it Works

Very user friendlyIconic based designSingle line navigation

OTEL APP V-1.1

SERVICES F & B MENU INFO LOCATION FEEDBACK OFFERS SOS DND - Do Not Disturb E Menu Reward Points location assistance feed back Hotel promotions Ladies Security Clean My Room Break fast buffet detail Billing Details sight seeing & activitis complaints Spa offers Others Laundry Pickup Outlets location & timings Restaurant Offer Laundry Drop Indication Payment wallet Happy Hours wake up call health club timings & location Galleries clear dish Mineral Water others facilities & services info Minibar Refill Wafers SOS Pepsi 300 ML

Door Not Opening

Check Out Request hair oil

Cab Booking cigarettes

Spa Booking

External paid services

Extra Linens Linen change

Extra Aminities extra bath towel

AC ON request extra hand towel

extra face towel

extra pillow

Soaps

Shampoo

Moisturiser

Shower cap

STEP

One

Download OtelApp from First time user

Register Email ID & mobile number

Complete the one time profile

Set user preference

Favorites

STEP

Tw

oOn Check-in

To Access - if interfaced with Hotel Mgt Software:Enter the check-in / registration number generated by HMS/PMSOther wiseEnter Guest name + Mobile number+ Room number in the OtelApp server (Front office system)

App will list the complete info, services & amenities that’s available in that particular hotel

PRO

CESS

REQUESTS FROM GUEST AND ADDRESSING

CASE 1:Guest in the room press - DND

Every concerned Dept will get popup on any commands or requested triggered to that Dept

FRONT OFFICE ROOM SERVICE HOUSEKEEPING

Commands goes to cloud

From cloud to hotel server

To Dept desk through LAN

CLOUD

HOTEL SERVER

PRO

CESS

REQUEST FOR ROOM SERVICE

FRONT OFFICE

ROOM SERVICE

HOUSEKEEPING

Commands goes to cloud

From cloud to hotel server

Order being displayed in Room Service order taking system

CLOUD

HOTEL SERVER

CASE 2:GUEST ORDER FOOD FROM ROOM

GUEST COMFORT1. AC On Request 2. Room Service Menu3. Health club timings and floor /location

details4. Spa booking 5. Breakfast buffet postings

1. DO NOT DISTURB2. CLEAN MY ROOM3. LAUNDRY PICKUP4. LAUNDRY DROP INDICATION5. WAKE UP CALL6. BATHROOM AMINITIES7. TOWEL CHANGE8. EXTRA TOWELS9. CLEAR DISH10. MINIBAR REFIL

F & B MENU

1. ROOM SERVICE MENU2. ROOM SERVICE REQUEST

PHASE II – Location Assistance

1. DIRECTION BACK TO THE HOTEL2. NEAR BY MALLS – SHOPPING COMPLEX3. NEAR BY TOURIST ATTRACTION

GUEST INFO

1. BILLING DETAILS2. CHECK OUT REQUEST3. FEED BACK4. COMPLAINTS

OTEL TECHNOLOGIES, BangaloreOteltechnologies.com

Contact: +91 9886890011 / +91 7816060203sunil@oteltechnologies.com