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Product Overview

Livelink ECM Document Management for SAP SolutionsDocument management, document archiving, and data archivingfor SAP applications

Built on a highly scalable technology foundation, Livelink ECM Document Managementfor SAP Solutions (sold by SAPunder the name SAP Document Access by Open Text) provides a unified platform enabling organizations running SAPapplications to securely manage all documents and content (including content from non-SAP sources) within a singlecontent repository. Superior technology, exceptional integration, and global enterprise experience ensure the highest levelsof scalability, the fastest return on investment, and outstanding levels of customer satisfaction.

When Enterprise Resource Planning (ERP) systems first emerged, organizations were influenced by a vision of highprocess transparency, faster execution, and lower costs. This vision was partly fulfilled, but a key piece of the vision

seamlessly integrating business processes with contentwas still unfulfilled. Document Management for SAP Solutionsenables organizations to link document content to business context in SAP applications.

Without archiving, database volume will grow uncontrollably

Manage the TCO of your SAPapplication

Every business transaction produces more data.Your SAP database is always growing, eventuallyreaching its limit. When users are unable to workeffectively, orders are no longer processedpromptly, invoices are delayed, and customershave to wait for assistance. As your databasegrows, backups and recoveries take longer;database upgrades require more time andresources, and user response times becomeprohibitive. Adding additional hardware andsoftware drives up the total cost of ownership(TCO) of your SAP application.

Keep a grip on your TCO by archiving data with Document Management for SAP Solutions. Archiving minimizes yourdatabase growth and improves performance. When you need the data, it's conveniently available directly from the SAP userinterface. In addition, you can display and analyze the archived data right alongside the online data from the SAP database,while data extracts, reports and print lists give you an overview of the business information. You can also view online andoffline data together, allowing you to proactively archive your data and ensure continuous high performance and lower TCOfor your SAP system.

Ensure compliance and reduce risk

Addressing complianceWhile regulations may vary from country to country, they all require that organizations track,manage, and retain critical business information, and make it available upon request. Developing and implementing bestpractices for compliance protects organizations from the risks of non-compliance, and helps them streamline operations,

reduce administrative costs, and proactively prepare for the emergence of new regulations. An integrated ECM solutionaddresses evolving legal requirements by securely storing content for designated periods, linking related information,providing an audit history for corporate content, and enabling organizations to quickly access any document on demand.

Protection from d isasterContent replication and distribution as well as disaster recovery mechanisms are built into theproduct. Risks associated with storing paper documents or electronic content in a single location are eliminated, as alldocuments are securely archived and continue to be available in case of a disaster.

Cross-application document access

Organizations today rely on a wide range of enterprise applications. However, they often must reuse the same businesscontent throughout multiple applications, even though parts of documents may be isolated to specific applications andfunctions (such as ERP, CRM or customer-specific host applications). Document Management for SAP Solutionsprovides ameans of sharing business content across applications, enabling the organization to make the most of business content nomatter where it resides and no matter from where it is accessed.

Livelink ECM DocumManagement for SAPSolutionsprovides us wmany cost and time-savbenefits... Prior toDocument Managementfor SAP Solutions, we h

to depend on mail and fprocesses, which weremuch slower. Now, thepurchasing agents caninstantly pull up invoicecall the vendors, make corrections to thepurchase orders and thget them back to theShared Services Centerprocessing , so that we meet our discount termWith print listing, weexecute programs at nigand send the report toDocument Managementfor SAP Solutions... Thiincreases systemperformance byeliminating the scenariowhere multiple usersexecute the same reporwith the same selectioncriteria.

Rob Jackson,Solutions Architect, OwensCorning

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Product Overview

Business processes require access to content from numerousinformation silos.

Process-centric access to content

Collecting documents across multiple applications onlymakes sense if they are logically grouped. Groupingthem gives even occasional users the ability to accessvaluable business information. The structure is theunderlying business process. Document Management forSAP Solutionsoffers a process-oriented and application-spanning folder view of documents sorted along the rightbusiness context.

One Single Customer Folder or Project FolderOperating with one face to the customer and providing front-office employees with a complete view of all customer interactions ensures quality customer service, which leads toincreased revenue. Access to documents can be tailored to the users environment: SAPGUI, Portal, Web or throughLivelink ECM-based applications, allowing new business processes that integrate users outside the SAP solutiondeployment footprint. For example, companies can include employees, business partners, or customers whooccasionally need to participate in a business process, but do not have access to SAP solutions. Non-SAP users caneasily participate in SAP-related processes.

ECM and SAP NetWeaverDocument Management for SAP Solutions integrates into SAP NetWeaver to provide more flexibility in creatinginnovative processes with the Enterprise Service-Oriented Architecture (ESOA). Document Management for SAPSolutions has received the Powered by SAP NetWeaver endorsement. It follows the two aims of SAP NetWeaver:

Low TCOIt is an integrated ECM stack which is designed for low TCO. It seamlessly integrates into all SAPsolutions based on SAP NetWeaver, including business applications and industry solutions. Also, optical andWORM-like storage hardware from all leading storage vendors can be leveraged to implement the optimal storagestrategy.

FlexibilityIt allows for rapid design of new and flexible document processes, even those that span businessapplications.

Document Management for SAP Solutionsdelivers the following:

The most comprehensive suite in the industryCapabilities such as mass document scanning, local scanningfor confidential documents, batch input interfaces and desktop document integration are included in the standard

product offering. In addition, the solution can be optionally extended to capture email content.

Security through long-term archivingDocument Management for SAP Solutionslets you securely archive alltypes of information, including data from business applications. Content can be stored on optical devices, disk-based systems with WORM features, or other long-term storage devices. Advanced security features likeencryption, timestamps and support for digital signature renewal further enhance the offering.

More than standard ArchiveLinkDocument Management for SAP Solutionsoffers business context-orientedviews of documents across multiple SAP and non-SAP systems. Our inside-out approach to SAP leverages theexisting SAP user interfaces with which users are already familiar. In addition, the solution can be easily extendedwith the full spectrum of ECM technologies offered by Open Text, such as collaboration for SAP processes orcross-application workflows outside of SAP applications.

The newest SAP technologyOpen Text develops products based on the newest SAP technology. DocumentManagement for SAP Solutionsis certified for SAP NetWeaver and also received the premium Powered by SAPNetWeaver endorsement. Open Text Contract Management, which is based on Document Management for SAPSolutions technology, received the SAP xApps Certified designation.

The following companieuse Open TextsDocument Managemenfor SAP Solutions:

Volkswagen Bank

Novartis Pharma

Air Products

Pacific Gas & Electric

Owens Corning

Sales Americas Europe Asia/Pacific

www.opentext.comsales@opentext.com

North America Sales1 800 499 6544

International Sales+1 8004996 5440

United States100 Tri-State Intl Parkway

Lincolnshire, ILUSA 60069

Phone: +1 847 267 9330Fax: +1 847 267 9332

GermanyTechnopark 2

Werner-von-Siemens-Ring 20D-85630 Grasbrunn

Phone: +49 89 4629 0Fax: +49 89 4629 1199

United KingdomGrosvenor House

Horseshoe CrescentBeaconsfield, Bucks

HP9 1LJPhone: +44 1494 679700

Fax: +44 1494 679707

AustraliaLevel 23

100 Miller StreetNorth Sydney

NSW 2060Phone: +61 2 9026 3400

Fax: +61 2 9026 3455

Copyright 2008 by Open Text Corporation. Open Text, The Content Experts, Livelink, and Livelink ECM are trademarks or registered trademarks of Open

Text Corporation. All other trademarks or registered trademarks are the property of their respective owners. All rights reserved.Printed in Canada. S_M_PO_LLECMDMSAP_E(20080529)

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for more information abou

this and other Open Text

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