Business, Public Service and TechnologySyllabus

FALL Semester, 2013OST 131-W2- PAULA PARRISH

Syllabus Overview: Your college syllabus is your road map to success. You should always keep your syllabus with your class notes. Please CAREFULLY review this syllabus. Your syllabus represents a binding agreement between you and your instructor. The course syllabus will also be available in Blackboard. The instructor reserves the right to change this syllabus, except for the grading scale and attendance policy, anytime during the course. You will be notified of all changes in writing.

Course Information: August 15 – December 16, 2013Course Title: OST 131: KeyboardingCourse Number & Section Number: OST 131 W01-(web assisted)Credit Hours/Contact Hours: Credit Hours: 2 Contact Hours: 3Prerequisite/Co-requisite: None, but Blackboard 9.1 training is strongly recommended.Drop Deadline: The last day to drop this course without a grade penalty is October 29, 2013.

Faculty Information:Instructor: Paula ParrishOffice Location: Wilson C2015Office Hours: Monday – Thursday: 9:00a-10:00a and Tuesday 10:00a-11:00a, Friday: Off CampusEmail: pwparrish@mail.johnstoncc.eduPhone number: (919) 209-2108 (Office)Best time to contact outside of Office Hours: By appointment only or use Gmail account. Offline on weekends and

holidays. Please allow 24-48 hours for a response.

Course Description:This course covers basic keyboarding skills. Emphasis is placed on the touch system, correct techniques, and development of speed and accuracy. Upon completion, students should be able to key at an acceptable speed and accuracy level using the touch system.

Course Format: This course will be taught as a classroom seated class. However, portions of this course will be utilized by Blackboard and the GDP software and Microsoft Word 2010. The class meetings are each Monday, Wednesday, and Friday from 11:00am until 12:15pm. You are expected to read the chapter at hand prior to entering my class to be fully prepared to discuss topics from the textbook and to be prepared for any unscheduled assignments or quizzes. . All assignments from the “assignment schedule INCLUDING discussion answers from the discussion board ” are due by 11:00 pm EST.Assignments and tests will be done through the use of Blackboard and GDP as assigned. This class will require approximately eight to ten hours per week of computer time for successful completion of course requirements. You will

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be required to use Blackboard to access posted assignments and access or complete quizzes and exams. For attendance purposes, you must attend class on time as scheduled and complete all weekly assignments. Class/Student Conduct:You are expected to be punctual, alert, and prepared for class. If you must miss a class, it is your responsibility to check blackboard first determine what is required for the next class meeting. You will be considerate of other students and the instructor. If you are late, an absence will be deducted on the day of the third tardy or third early departure from class. While you are encouraged to ask questions pertinent to the topic at hand, during lecture please respect your classmates and instructor by limiting comments to those that can be shared with the entire class, i.e., no private conversations, no inappropriate language, no loud interruptions, no talking over the instructor or taking over the conversation of the instructor or other students. You are to conduct yourself as if you were in the workplace. Any disruptions to the instructor or the class will result in a charge form. (Refer to your student manual and Student Code of Conduct). If you did not understand something, ask your instructor, not your classmates. They are also struggling to absorb large amounts of information and need to focus. You are expected to do your own work in class without the assistance of other classmates unless the assignment is a group assignment. When you wish to ask or answer a question, please raise your hand and wait for your instructor to recognize you. This will help encourage participation from all class members.

Student Learning Outcomes:Upon successful completion of this course, the student will be able to:

1. Operate the letter, number and symbol keys with correct fingering and with eyes on copy.2. Correctly set margins and tabs using formatting.3. Answer correctly at least 70 percent of the questions on objective tests.4. Center typed material both vertically and horizontally.5. Format correctly various production jobs including business letters and interoffice memorandums.6. Format correctly from unarranged copy or rough-draft copy letters and interoffice memorandums.7. Operate the 10-keypad by touch.8. Pass a three-minute timed writing with 35 words per minute and 5 or less errors.

Text, Technology and additional materials GREGG COLLEGE KEYBOARDING & DOCUMENT PROCESSING 11E LESSONS 1-60, by Ober, Johnson and Zimmerly.

www.mhhe.com/gdp11. ISBN 978-0-07-731936-6. A kit will include the typing textbook, a word reference manual, and a student registration key. If you buy a used book, make sure you have a student registration key no later than the second day of class to avoid missing any assignments scheduled.

In general, you need access to any computer (either at home, office, or school) which is capable of providing graphical access to the Web via a high-speed modem, plus the ability to access your JCC Email account.

An orientation/training session on Blackboard 9.1, especially if this is your first distance learning course. Microsoft Word 2007 or 2010. Important Note: The Kit in the book package is NOT Word 2010 nor Office 2010. Ability to view animations that use Adobe Flash Player. Go to http://www.adobe.com/products/flashplayer/ to

get this free plug-in if you do not already have it. Ability to open Adobe PDF files. Go to http://www.adobe.com/products/acrobat/readstep2.html to download

the latest free version of Adobe Reader. Because you are registered for a web assisted course, you are responsible for having access to technology

required for this course. All students taking online courses are expected to have access to a computer with online access at home, work, a public library, a neighbor, etc. Not having access to a computer with online access will not be an acceptable excuse for late/missing assignments. Students assume the responsibility of securing appropriate technology to complete the course requirements.

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Course Overview (Lessons 1-40)

PART 1 Unit 1 (Lessons 1-5) Students learn some of the alphabetic keys using the touch method and correct technique. Unit 2 Lessons 6-10) Students complete the presentation of the alphabetic keys using the touch method and

correct technique. Students learn to operate the Tab key and to take a 1-minute timed writing on paragraph text.

Unit 3 (Lessons 11-15) Students learn to touch-type the number keys and to take 2-minute timed writings. Unit 4 (lessons 16-20) Students learn to touch-type the symbol keys.

PART 2 Unit 5 (Lessons 21-25) Students will be introduced to Microsoft Word and will learn how to navigate in a

document, select text, edit text, and print documents. Students also will learn to use Help and to check spelling and grammar. The basics of using email also will be presented.

Unit 6 (Lessons 26-30) Students will be introduced to business letters using the block style, create envelopes and write interoffice memos.

Unit 7 (Lessons 31-35) Students will be introduced to reports and Word features including numbered and bulleted lists, page numbering, indents, and line spacing.

Unit 8 (Lessons 36-40) Students will learn to create boxed, open, and ruled tables.

EVALUATION METHODS: 100%:The final grade for this course will be based on the average of the following:

Assignments 1-40 50%Timed Writings 25%Midterm and Final Exam 25% (12.5% each)

Course grades will be assigned as objectively as possible, according to the following 7-point scale:

I will make every effort to return tests within two class meetings and written assignments within one week.

Midterm and Final Exams:

The midterm and final exams will be in two parts: written and production. The written portion may be in short answer, matching, or multiple-choice form and will cover material from lectures and the textbook. The production portion will require you to complete a timed writing exercise with a required passing goal and to create documents from word processing. If you miss your exams, a grade of zero will be given. No late exams will be allowed!!!

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Grading ScaleA = 93 – 100B = 85 – 92C = 77 – 84D = 70 – 76F = 69 and below

I will make every effort to grade tests and assignments within one week after the due date. TIMED WRITINGS will be done each Wednesday in class.

Course Schedule:

First Meeting Date: August 15, 2013Last Day to Add: August 19, 2013Labor Day Holiday: September 2, 2013Fall Break: October 14-18, 2013Last Day to Drop without Grade Penalty: October 29, 2013Thanksgiving Holidays: November 28-29, 2013Final Exam: Last week of class Last Day of Class: December 16, 2013

CRITICAL SUCCESS STRATEGIES: (Recommended topics that students need to know)

Assignments will be graded on professionalism, accuracy in following instructions, style, and completeness. All documents must be neatly typed, spell-checked, and include the student’s name, date, and file name in the handout’s header. The deadlines for submitting these assignments are posted in the Blackboard calendar.

All assignments must be submitted on or before the due date/time by 11:00 p.m. EST. No exceptions!! Do not wait until the last day due to begin your work to avoid not being able to get in touch with me or problems with any computer/Internet problem;, all to avoid a grade of zero.

Access www.johnstoncc.edu or http://bb.johnstoncc.edu for links to Blackboard. A “BB” icon is also located on the JCC homepage.

If you do not have a home computer, the open lab in Wilson C2007 is available for you to complete these assignments. Check with the lab assistant for times. The JCC Library may be another available option.

Communication is a vital part of an online class. To be successful you must communicate with the instructor. Information pertaining to the entire class will be posted in announcements and sent as a class wide email as needed. Individual student attention will be sent to the student through their JCC gmail. Students are expected to check their JCC email accounts for messages and information from the instructor at least once a day. It is recommended to check at the end of the business day by 5:00 p.m.

The instructor will be available during office hours to assist students and if necessary, during pre-scheduled appointments outside the office hours. Please respect that the instructor has other duties during non-scheduled office hours. Students may contact the instructor by calling her office or via email. Please use the instructor’s email listed in the syllabus, pwparrish@mail.johnstoncc.edu. Emails sent to another address may not be answered. Do not send ANY assignments through email or gmail. It will not be accepted! The GDP software is set up to grade all your work.

Please use your JCC gmail account when contacting the instructor; do not use your hotmail, AOL, yahoo, etc. email. When sending an email, please include your class name and section in the subject line. Ex: OST 131 W2. Failure to do this may result in an email being unanswered if the instructor has to respond to or research what class/section you are enrolled in to answer your question. When sending emails, be sure your subject line is descriptive. An email without a subject or something vague like “Hey” will send your email to the bottom of the list to be read.

If you send an email, please check for a response before asking if I have read your email. Most all emails are responded to quickly.

It is the policy of the instructor to answer emails within a 48 hour period. Emails sent after 3:00 pm on Friday may not be answered until Monday, or usually after the instructor is out of classroom. Your messages will be answered promptly, probably in less than the policy stated time.

Check Blackboard on a regular basis for course announcements, course schedule changes, and email. Be sure that you log in the first day of class so any technical difficulties can be quickly resolved.

Food and drink will not be allowed in classrooms. All classrooms are non-smoking. If you need a bathroom or water break before the conclusion of class, please leave and return as quietly and

quickly as possible; you do not need permission for this short break. Extended breaks will count negatively towards the attendance record. Do not lock yourself out of the room. Do not leave the classroom to talk on your cell phone or you will not be allowed to return to the class and a tardy will be counted against you.

Recording devices are not allowed in the classroom. Properly dispose of all trash. Push your chair under your table to clear the row for traffic. Make sure book bags and other items do not block

the rows. Any discussion or examples used in the “classroom” are solely for the purpose of explanation, education, or

debate and do not necessarily represent the views of the instructor, Johnston Community College faculty, or staff.

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All course materials, including the syllabus and schedule, are subject to change at the instructor’s discretion.

Assignment Schedule – (subject to change at the discretion of the instructor)Completion of assignments and other assigned Lessons are to be completed AND submitted through GDP only by Sunday at 11 p.m. each week until the last week of class. Do not send assignments through email or Blackboard!! It is critical to complete lessons by the due dates. Lesson scores are averaged for each weekly assignment based on the completion shown in GDP except for timed writings. If you miss the deadline, you will be given a zero for that assignment. You may work ahead only if you are in good standing with previous lessons. DON’T FORGET TO DO YOUR DISCUSSION BOARD POSTS AS PART OF YOUR WEEKLY ASSIGNMENTS!!!!!

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WEEKStart/Due

DATES ASSIGNMENTS NOTES

18/19-8/25Due Date 8/25/13

Syllabus: Student Acknowledgement-Blackboard IntroductionStudent Registration in GDP software

2 8/26-9/1

Due Date 9/1/13

Lessons 1, 2 and 3A–G due by 10:00 p.m. Complete ALL parts for each lesson including the Enrichment exercise at the end of each lesson. Grade will be average of all completed work.

3 9/2-9/8

Due Date 9/8/13

Lessons 3H and 4 - Space one time after a period at the end of the sentence.Lesson 5Review – Starting with lesson 1, repeat the NEW KEY REINFORCEMENT (in Enrichment section) p. 6. Then take the timed writing at the end of the lesson again.Continue this review for remaining lessons 2 – 5. Repeat the New Key Reinforcement part of each lesson and repeat the timed writing in each lesson.

Your goal is to improve your speed by 1 keystroke each time in each lesson.IF you do NOT see an increase in your speed of at least 3 keystrokes, repeat the review exercises.Grade will be average of all completed work.

4 9/9-9/15

Due Date 9/15/13

Lessons 6, 7, and 8A–H – space twice after a colon (:)Starting with lesson 6, repeat the New Key Reinforcement (in enrichment section). Then take the timed writing in each lesson.

Grade will be average of all completed work.

5 9/16-9/22

Due Date 9/22/13

Lessons 9, and 10Continue this review for remaining lessons 7 – 10. Repeat the New Key Reinforcement part of each lesson and repeat the timed writing in each lesson.Lesson 9 p. SB-2 – Progressive Practice Alphabet (back of book) Read directions and take the entry timed writing. Follow with three (3) timings based on your wpm.Lesson 10 – all alphabetic letters have been learned.

Grade will be average of all completed work except TWs

TW Due : 10I is your first graded timed writing (TW). Take it twice.

6 9/23-9/29

Due Date 9/29/13

Lessons 11, 12 and 13Lesson 11 – (11F is a progressive practice. Located on p. SB-2 at back of book.)Lesson 12 – 12B is a great way to build speed.Lesson 13 – (13G builds speed and 13H builds accuracy)

Overall your speed should have increased from 1 to 5 keystrokes.Grade will be average of all completed work except TWsTW Due : 12GTW Due : 13J

7 9/30-10/6 Lessons 14, 15, and 16Lesson 14 – 14H progressive practice like lesson 11FLesson 15 – Review: Starting with lesson 11, repeat the New Key Reinforcement (in enrichment section). Then take the timed writing in each

Grade will be average of all completed work except TWsTW Due : 15G

************************************** Important information *********************************** 1. Timed writings count 25 percent of your grade. You must pass at least one 3-minute timed writing with 35 words

per minute with no more than 5 errors in lessons 1-60 from GDP in order to pass this course. Less than 35 wpm by the end of the course will be an automatic F.

2. A Timed writing grading scale is located in BB under “Assignments”.3. You are allowed to have up to 3 errors on 1-minute timings, 5 errors on 2-, 3- or 5-minute timings. More errors

will result in the timed writing with a grade of 69. 4. If you later increase your speed, you must email me that you have retaken the timed writing; the next time I

download grades, I will update your speed grade on that timed writing. Please tell me the specific timed writing that you completed. I will not ask. A ten point deduction will occur or all retakes of timed writings.

5. Any timed writing not taken as scheduled will be a zero or if taken with too many errors, will receive an automatic grade of 69.

6. Timed writings that are paragraphs, use WordWrap. This means you only press the enter key at the end of each paragraph, not sentence. Otherwise, you will be counted for errors. Space once after each period. The GDP program is automatically set up in this format.

7. Supplemental Timed Writings are found under Timed Writings/Other in GDP. Scroll down below the 12 second sprints and you will see Supplemental Timings. Click on it and select the appropriate timed writing. They are to be typed from your textbook located in the back of your typing book, not the word manual.

8. Lesson grades are dependent on how much of the assigned lesson you complete. If you see a yellow triangle beside a portion of a lesson, the software has not recognized that you completed that section. It may be something as simple as not pressing next after keying or not keying the lines in the proper order. Make sure you complete all required exercises to receive a full completion grade.

9. Refer to the Word manual on lessons to learn how to use Microsoft Word. This is also a reference manual. This will be most utilized starting with lessons 21-40.

COURSE ENTRANCE AND PARTICIPATION:

Attendance in class is expected of all students in order for them to achieve their potential in class and to develop desirable personal traits necessary to succeed in employment. To be engaged, you must actively participate in all components of the course. Since course content and teaching methods vary, each department will determine its own requirements for attendance. Please read the following information carefully and be sure you understand your requirements for this course.

All students must enter class prior to the class 10 percent (census) date, which is set forth by the NC State of Community Colleges for reporting purposes. The 10 percent date for this class is August 28, 2013 which is the final date for entering this class. Any missed work will be the responsibility of the student to make up and catch up with the assignment schedule. Any missed work will be the responsibility of the student to make up and catch up with the assignment schedule. Late penalties will not count during this time period only.

ATTENDANCE POLICY:All students must enter class prior to the class 10 percent (census) date, which is the date set by the state for reporting purposes. Regular and punctual attendance is expected of all students in order for them to achieve their potential in class and to develop desirable personal traits necessary to succeed in employment. Students who fail to attend by this date will be dropped from the class roll. Since course content and teaching methods vary, each instructor will determine

his or her own requirements for attendance. For this course, if a student misses more than 12.5%*, or 4 classes in this course the student will be dropped. The student can be dropped at ANY TIME during the semester including that time period before the date designated each semester as the last day a student can drop without grade penalty. The 12.5%* rule includes absences from class for any reason. If a student is dropped by an instructor due to excessive absences, a grade of “WF” will be issued, and could affect his/her financial aid. The student must obtain the permission

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of the instructor to reenter class. If this request is denied, the student may petition the Dean for reinstatement. If the Dean denies the request, the Vice President of Instruction will make the final ruling on the decision.

Attendance will be calculated in this online class by one or all of the following when assigned: The completion of weekly assignments in the GDP software Discussion board postings in Blackboard under “Discussion Board” with due date and time. Quizzes/tests/exams submitted through GDP The assignment will always be posted in Blackboard under “Assignments” with the due date and time. Class attendance is calculated from the first scheduled class meeting to the last.

RELIGIOUS OR SOLEMN OBSERVANCE POLICYJohnston Community College authorizes two excused absences from classes each academic year for religious or solemn observances. For the purposes of this policy, an academic year begins on the first day of fall classes in August and ends on the last day of summer classes in July each year.

Students requesting absence from class for religious or solemn observance must complete the Religious or Solemn Observance Absence Request Form and obtain instructor approval at least two weeks prior to the date of the absence. Students who miss class for religious or solemn observance will be granted the opportunity to make up work missed due to the absence.

GENERAL POLICIESStudents are expected to conduct themselves in accordance with generally accepted standards of scholarship and morality. A complete listing of all college policies is available in the latest edition of the JCC catalog.

Academic IntegrityThe following regulation sets forth rules of conduct prohibiting cheating.Taking or acquiring possession of any academic material (test information, research papers, noted, etc.) from a member of the college staff or student body without permission; receiving or giving help during tests; submitting papers or reports (that are supposed to be original work) that are not entirely the student’s own; not giving credit for others’ work (plagiarism).

Violation of one or more of these rules may result in one of the following sanctions:ReprimandProbationInterim SuspensionLoss of Academic Credit or GradeSuspensionExpulsion

Minors on CampusCollege policy does not allow minors to be brought to class(es). Minors are not allowed on campus while parents are attending class(es). Bringing guests to class(es) is a potential disruption for others and places the college in a position of liability.

Cell Phones & Electronic Devices Use of cell phones, pagers or other electronic devices while attending class or participating in class-related activities (i.e., labs, clinical, etc)is prohibited without prior approval of the instructor. These devices must be silenced before entering

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the classroom or during participation in a class-related activity. Students will be asked to leave class for the day if this is not followed and an absence will be recorded for that student.

Confidentiality PolicyIn accordance with the Family Educational Rights and Privacy Act (FERPA) of 1974, Johnston Community College does not release student information concerning attendance, grades, GPA, or withdrawals to anyone, including parents or employers, without proper documentation to the Registrar's office. If documentation is provided, the Registrar will notify faculty if it is permissible to release information.

Campus Resources & Information

(Please see the JCC website for complete information including hours of operation) The open computer lab is located in Wilson, Room C2007. Other general use computers can be found in the

Library and the Academic Skills Center. You will need a valid student ID to access these areas.

Academic assistance is primarily available through the Tutoring and Writing Center (TWC). Tutoring sessions, workshops, and numerous learning resources are available free of charge to currently enrolled students. Tutoring is available in most subject areas by peer and professional tutors. Please see the TWC site under Quick Links at www.johnstoncc.edu.

Additional academic assistance is available through: Faculty Office Hours Academic Skills Center SMARTHINKING online tutoring Student Support Services Program (TRIO)

Disability Services – The Disability Services Office helps adapt Johnston Community College’s general services to the individual and specialized needs of students who have special health conditions, disabilities, or limitations. Services are provided in accordance with Section 504 of the Rehabilitation Acts of 1973, as amended in 1998 in Part IV of the Workforce Investment Act, Perkins Vocational and Applied Technology Education Act of 1998, and the Americans with Disabilities Act of 1990. Our goal is to ensure all qualified students with equal opportunity and access to all programs and facilities.

Disability Services Office – 919-209-2543Student Services Office – 919-209-2128TTY – 919-209-2154

Inclement Weather Policy – The President or designee of Johnston Community College will be responsible for canceling classes in the event of inclement weather or other emergencies. Unless announcements are made to cancel or delay classes, classes will be in session. If classes are canceled or delayed, announcements will be made on the local television and radio stations or the JCC website (HtmlResAnchor www.johnstoncc.edu) Canceled classes or classes that do not meet for any reason will require a mandatory make up assignment.

Safety and Evacuation Information - Know your evacuation strategy or response to an emergency situation i.e., if fire alarm goes off we have to leave, if tornado warning we must go to hallway etc.)

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LibGuides Smartphone Barcode!

JOLT - Distance Education Center: Student Help Desk: (919-464-2260)If you are experiencing technical difficulties and/or have general distance education questions, please contact the Instructional Technology and Distance Education Center at 919-464-2260 or distancelearning@mail.johnstoncc.edu.

JCC’s Quality Enhancement Plan (QEP)

The Southern Association of Colleges and Schools Commission on Colleges (SACS) is the regional body for the accreditation of degree-granting higher education institutions in the Southern states. As a member of this organization, Johnston Community College (JCC) was required to develop a Quality Enhancement Plan (QEP) that identifies a specific area for improvement.

Entitled “On the Write Path,” the JCC QEP is a key component of the Institution’s accreditation process. More importantly, “On the Write Path” is designed to help students discover, sharpen, and employ appropriate writing skills for academic, professional, and personal situations. "On the Write Path,” demonstrates a commitment by the Institution to emphasize the importance of effective writing. This commitment is supported by all members of the College including faculty, staff and the administration.

Implementation of the Johnston Community College Quality Enhancement Plan is well underway. Our goal is to help you! Whether texting, tweeting, emailing, composing an essay, completing a research paper, writing personally or in an employment situation, throughout a lifetime there is a significant amount of time communicating via the written word. What may not be realized is that writing needs to be appropriate for a given situation, in the right tone, and custom-tailored for a specific audience. Knowing and effectively applying these basic principles can be instrumental to a person’s overall success.

Please take advantage of the following resources to ensure your written work is “On The Write Path”!

Resources:

On Campus:

Writing Studio – Wilson Building (Writing Enhancement) Tutoring Center – Wilson Building (Writing Remediation)

Electronic:

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Course: OST 131 – W2 - KeyboardingInstructor: Paula ParrishSemester: Fall Semester, 2013

Student Acknowledgement

The act of enrollment at Johnston Community College indicates acceptance by the student of published rules and policies of the college. The purpose of this code is not to restrict student rights but to protect the rights of individuals in their academic pursuits. (Please see the college website for additional information on these and other JCC policies.)

“I acknowledge that I have read and I understand the instructor’s syllabus. I therefore, assume FULL RESPONSIBILITY for my attendance and the consequences for my absences. I understand the instructor’s evaluation policy and the technology required for the class. Furthermore, I understand the requirements and expectations of taking this online course as outlined in the General Policies section and the Campus Resources and Information section and assume responsibility for following the standards outlined in the course syllabus.”

Signed Name: ___________________________ Date: ___________________________

Printed Name: ___________________________ Phone Number: ___________________

In this space, please let me know of any reason you feel you may not be successful in this course:

__________________________________________________________________________________________________

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__________________________________________________________________________________________________

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