Osc office 365_seminar_15th_feb_2012_public
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Transcript of Osc office 365_seminar_15th_feb_2012_public
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Reduce Costs and Increase Productivity with Online Services
Lee Ralph – OSCKarl Redenbach – OSCEddie Foubister – OSCTed Shultz – Microsoft
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Today’s giveaways
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Question time……
How many of Microsoft’s 89,000 employees are engineers?
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What we will cover…..
1. Introduction to OSC and Cloud Computing
2. Microsoft’s cloud strategy and Office 365
3. Office 365 demo (FABRIKAM)
4. Customer examples and business value
5. Q&A and 1:1 sessions and arrange a consultation
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We are a business focused 100% on Microsoft solutions First dedicated cloud Microsoft Partner with global
capability 70 people worldwide Offices in:
London Sydney, Melbourne, Canberra, Brisbane Shanghai San Diego and New York
Migrated over 100 customers and 50,000 users to the Cloud
Introduction to OSC
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Some of our customers
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Where are you now?
Camp 1 Camp 2 Camp 3
- Reduced cost of IT- Greater capability- Global collaboration- Leveraging IP
4. Hybrid Solutions
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The efficiency of Microsoft Online Services
Less hardware investment required Browser based applications Upgrades and maintenance taken care of Focus on your business Own way less and do way more
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Trends Driving the Future of Productivity
CONSUMERIZATION MULTI-GENERATIONAL INFRASTRUCTURE LIMITATIONS
ANYTIME, ANYWHERE RISE OF THE CLOUD
“This year (2012), 20% of businesses will own no IT assets.”
Gartner
“The move to Microsoft Online Services will help cut operational costs by an estimated 30% and create a variable cost model that will provide increased flexibility in the future.”
Ingo Elfering, Vice President,GlaxoSmithKline
“We were cautious of how many people would embrace a new tool. What we found was that 80% of our users wanted to be on a Microsoft-type platform and were using one at home.”
John Kalka, Vice President,Ingersoll Rand
“The world's mobile worker population will pass the 1 billion mark this year and grow to nearly 1.2 billion people – more than a third of the world's workforce – by 2013.”
IDC, Feb. 2012
Older staff spend an ave. of 6.8hrs/w interacting with work email. Younger staff spend just 4.2hrs/w on email and more time on text messaging (3hrs) or IM (3.2hrs).
Accenture, Jan. 2011
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Increased access to high cost assets
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How do I know Online Services are right for me?
Individual steam generators for power
Circa 1900
1940Over 90% of US electricity produced by utilities
1907
1920
1930Utility electricity hits 80%
Utility electricity hits 70%
Utility electricity reaches 40%
Proven Case - The Transition from Private to Public Utilities
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Microsoft Cloud Strategy - Customers tell us…• We want the features of the latest platform but
don’t want to upgrade or we don’t have the skills…
• We can’t keep good IT people to run the platform and we need to free up our best people to work on strategic projects…
• We want more predictable IT costs even if it doesn’t save a lot of money…
• We can’t spend enough to ensure security and reliability…
• We want to provide capabilities to employees who don’t have those today but don’t want to spend time…
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Cloud Computing: The Microsoft View
FREEDOM
Solutions you know and trust delivered by SUBSCRIPTION
Applications, platforms, and data center infrastructure as a UTILITY
EXTEND
DEVELOP
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An Overview of Office 365
Service Review - Office 365BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST-TRUSTED
COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSIONOF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.
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INCLUDING OFFLINE CAPABILITY
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The Power of Lync Online
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Office Web Apps and SharePoint Workspace
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Supporting Mobile Devices
ActiveSync and Blackberry Business Cloud Services
Anytime, anywhere, any place access across all your devices
Removing the requirement for on-premise or hosted BES
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Customers who are embracing Cloud with Microsoft
Thousands of business and government entities representing millions of people have purchased Microsoft’s online productivity services to improve productivity and reduce costs. Customers include;
• 13 of the top 20 global telecom firms,• 15 of the top 20 global banks,• 16 of the top 20 global pharmaceutical
companies.- Microsoft
2010
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Q&A…… ask us anything
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Break
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Morning Session 2
FABRIKAM demonstration
Project Methodology
Best Intranets (examples)
Q&A
1&1 Sessions
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Question time……
What percentage of Microsoft's 40,000 engineers will be working on cloud related products by the end of this FY?
FABRIKAM demonstration
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Key drivers for a successful Intranet
How do we get there? Use the right methodology!
User AdoptionChange Management
Usability
Information Management
Governance
• Training• Communication
• Solve user problems• Make it an enjoyable experience
• Search• Information Architecture
• Manage / maintain / monitor solution
• Infrastructure / Users
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UsabilityEffort
40%
40%
20%
Project Approach
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Priority Quadrant
Value to the Organisation
Com
ple
xit
y L
evel
HIGH
HIGHLOW
Intranet Requirements:
- Energy Wide Intranet- General Document Management
System- Effective Search- MySites- Project Centre- Advanced Document Workflow (Document
Lifecycle Management)- Commercial Information Forum- Form Centre- Virtual Team Meetings- Ask an Expert (Troubleshooting Forum
Q&A)- Knowledge Management (Wiki)- Mobile Access- Extranet (suppliers/ contractors)
CONCEPTUAL PRIORITISATION
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Engaging the User
Usability is the ease in which people can use a particular tool or object to achieve a particular goal.
User experience is the experience a person has when they interact with a product or service.
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nSynergy training offeringWhat’s the difference?Usability User Experience
SharePoint Design Based on Mobile Device
Familiar Interface
Icon driven Simple
Heineken Intranet
Search driven design Graphically aesthetic Good corporate branding Dedicated real estate for quick
links Encouraging a sense of
community Users currently online are listed on
the side of the page.
Heineken Intranet
Creating internal awareness of the brand’s external web presence
Heineken-related videos posted on YouTube and images posted on Flickr also appear on the site, giving users a sense of how the brand is being portrayed.
Engineering
Company-wide news Staff profiles Access to personalized news
feeds Recent content from team
sites, document, wikis, events, case studies
Engineering
News HR forms Partners and Vendors Knowledge wiki Email inbox & calendar
viewing functionality
Utilities (Water)
Corporate Intranet Individual team focus IT “Engine Room” H&S awareness portal Ratings driven search Content using a star rating
scale Adding tags / comments to
help the search engine identify content
Manufacturing
Project Control Centre (PCC) Major projects Task orientated, graphical
view Workflow Project Managers make key
decisions at the point of need
RPS Sample
Hot Topics??? Corporate Intranet General Document
Management Project Meeting Sites Project Management Portal Forms Social Collaboration Suppliers/ Vendors/ Customers
Input Forms
Input - forms Process – workflow/ alerts Output – KPIs, supporting more
effective project management and enabling key decisions at the point of need
Automating business processes Validation to reduce email &
errors
Our design process
Fundamental to our approach Dedicated design team Produce concepts based on
brief Map design to Master Page and
CSS Build branding package
Feature stapling ensures consistent branding
Supports governance
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What we do…
SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS AUTOMATION
Personas
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Lo-fi Wireframes
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Key drivers for a successful Intranet
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS AUTOMATION
User AdoptionChange Management
Usability
Information Management
Governance
• Training• Communication
• Solve user problems• Make it an enjoyable experience
• Search• Information Architecture
• Manage / maintain / monitor solution
• Infrastructure / Users
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Why OSC? We are a leading, proven and
established Microsoft Cloud Partner
Microsoft Cloud specialists with On Premise heritage
We can accelerate your project and ensure it’s right first time
Leverage our extensive Intellectual Property
We have the experience from migrating over 100 customers and over 50,000 users to the Cloud
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Accreditations
Online Services Partner of the Year 2011
Microsoft Gold Certified Partner
Global Microsoft Cloud Accelerate Partner
Microsoft Cloud Partner Council Member since establishment
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Q&A…… ask us anything
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Contact Us
United KingdomLee Ralph Tel: +44 (0) 20 7060 4080 Email: [email protected]
The AmericasKarl Redenbach Ph: +1 (212) 231 8234 Email: [email protected]
Asia PacificSimon Tyrrell Ph: +61 (0) 409 929623 Email: [email protected]