OS-Lec4-CapacityFacilities

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    Operations strategy 4-1

    TPMM 04

    Operations strategy

    Lecture 4:

    Decision category 2 Capacity

    Decision category 3 Facilities

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    Operations strategy 4-2

    Strategic capacity decisions

    Amount

    Assumption: capacity increases are lumpy

    Related to process choice

    More lumpy for continuous processing

    Timing

    3 strategies for capacity expansionrelative demand:

    lead capacity in anticipation of demand

    lag capacity after observed demand

    track capacity follows demand

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    Three levels of capacity decisions

    Level Time-scale Decisionsconcernprovision of

    Span ofdecisions

    Starting pointof decision

    Strategic

    capacitydecisions

    Years-Months Buildings and

    facilitiesProcesstechnology

    All parts in the

    process

    Probable future

    marketsCurrent capacityconfig.

    Medium-termcapacity

    decisions

    Months-Weeks

    Aggregatenumber ofpeople

    Degree ofsubcontractedresources

    Business site Market forecasts

    Physical capacityconstraints

    Short-termcapacitydecisions

    Weeks-Hours-Minutes

    Individual staffwithin theoperation etc.

    Site department Current demand

    Current available

    Operations strategy 4-3

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    Operations strategy

    Product Mix Type

    Proc

    essType

    1

    low-volume,non-standard,one-of-a-kind

    2

    low-volume,many

    products

    3

    high-volume,few majorproducts

    4

    high-volume,standard,

    commodity

    1

    Job shop

    2

    Flow shop

    3

    Line flow

    4

    Continuousflow

    Atlas CopcoTools

    SKF

    Arla Foods

    ABBRobotics

    Skanska

    Product-process matrix

    Construction work

    Industrial robots

    Industrial tools, hand tools

    Ball bearings

    Dairy products

    4-4

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    Operations strategy

    Product delivery strategy and thecustomer order decoupling point

    DC

    Sweden

    DC

    EuropeFGIModules AssemblyRMI

    Parts

    mfg

    PLANT

    CUSTOMER ORDER

    MATERIAL FLOW

    RMI = Raw Materials Inventory

    FGI = Finished Goods Inventory

    4-5

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    Operations strategy 4-6

    Lead:

    Capacity in anticipation of demand

    No need for sub-contracting Always room for volume flexibility

    Volume

    Demand

    Time

    Capacity

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    Capacity strategy - Lead

    Typically used inindustries with:

    Cheap capacity

    High profit margins

    Delivery sensitivecustomers

    Operations strategy 4-7

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    Operations strategy 4-8

    Lag:

    Capacity after observed demand

    Use subcontracting for capacity shortages No volume flexibility

    Volume

    Capacity

    Time

    Demand

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    Capacity strategy - Lag

    Typically used in industrieswith:

    Expensive capacity that is

    bought in large increments Low profit margins

    Low costs for turning downcustomers

    Operations strategy 4-9

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    Operations strategy 4-10

    Track:

    Capacity follows demand

    Alternating overcapacity and subcontracting Periodic volume flexibility

    Volume

    Demand

    Time

    Capacity

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    Capacity strategy - Track

    Typically used inindustries with:

    Very even demand

    Simple manufacturingprocesses

    Small increments

    Fast capacity changes

    Low cost for turning down

    customers or keep themwaiting

    Operations strategy 4-11

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    Operations strategy 4-12

    Capacity strategies at

    variable, but stationary demand

    Time

    Volume

    Demand

    Lead

    Lag

    Track

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    Summary - Factors affecting the

    capacity strategy

    Market requirements

    Lead times

    Substitutes Technology

    Cost of capacity

    Size of capacity increments Probable future scenarios

    Medium and long term forecasts

    Operations strategy 4-13

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    Operations strategy 4-14

    Peerless capacity

    Strategiccapacity decisions

    Customer orderproducts

    Standardproducts

    Amount:

    small or large increments

    Timing:lead, lag or track

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    Peerless capacity utilization

    Operations strategy 4-15

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    Operations strategy 4-16

    Peerless capacity

    Strategiccapacity decisions

    Customer orderproducts

    Standardproducts

    Amount:

    small or large increments

    Timing:lead, lag or track

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    Operations strategy 4-17

    Strategic facility decisions

    Size

    Per plant

    One or more plants Location

    Geographic location

    Specialization / focus

    One product per plant or many?

    Product or process focus

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    Operations strategy 4-18

    Plant size

    Economies of scale

    high volume

    Diseconomies ofscale

    large overhead

    complex control

    Optimal plant size

    Considered bymany to be appr.1000 people perplant

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    Factors affecting optimal plant

    size

    Process technology

    Knowledge intensity in manufacturing

    Economy of transportation

    Operations strategy 4-19

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    Operations strategy 4-20

    Location factors

    1. Proximity to customers and markets

    2. Proximity to raw materials

    3. Proximity to transportation hubs

    4. Proximity to the right work force

    (a) Research and development

    (b) Low cost labor

    5. Legal aspects trade barriers

    local content requirements

    tax incentives

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    Operations strategy 4-21

    Empirical results:106 Swedish plants 2007

    Three main strategic reasons for plantlocation Competence

    Proximity to high competence Sociopolitical conditions

    Market Proximity to market Proximity to transportation hubs

    Low cost Proximity to low-cost labour Access to cheap energy Proximity to raw materials

    Klla: Feldmann & Olhager (2008)

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    Operations strategy 4-22

    Location models

    Proximity matrix

    With respect to the importance of different

    location factors Comparison of alternatives

    Optimization model

    Global networks Case study HP (DVD)

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    The location decision:a balance between qualitative and quantitative factors

    Location parameters Process parameters

    Factor costs Labor costs (by skill level) Input factorvolumes

    Labor time (by skill level)

    Cost of capital Nominal capital employed (plantand equipment)

    Cost of materials Purchased parts/raw materials

    Productivity Labor productivity Parts (made inhouse)

    Capital productivity Space requirements (land andbuildings)

    Otherquantitativefactors

    Distance from relevant markets Otherquantitativefactors

    Volume and weight

    Potential restructuring andclosure costs

    Delivery time requirements

    Freight rates Maintenance requirements/costs

    Qualitativefactors

    Availability of land andinfrastructure, rights ofownership

    Qualitativefactors

    Process complexity

    Legal safeguards, protection ofintellectual property

    Know-how intensity andsensitivity/patents

    Regulations, work safety,

    environmental guidelines, etc

    Environmental requirements

    Source: Abele et al. (2008)Operations strategy 4-23

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    Current research on locationdecisions Three layer model

    Country

    Cost levels

    Proximity to

    markets

    Local

    Proximity to:

    Ports

    Railways

    Highways

    Othercompanies inthe same

    industry Work force

    Operations strategy 4-24

    Region

    Access torequired skills and

    knowledgeCondition ofinfrastructure

    Supplier base

    Competition

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    Facility focus

    Operations strategy 4-25

    Focus aroundresources Focus aroundmarkets

    Process Volume Variety Geography Product/market

    Order-winnersand qualifiers

    Source (Hill and Hill, 2009)

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    Operations strategy 4-26

    Facility focus

    Product focus

    Design

    Based on one

    productor ahomogenousproduct group

    Operational problem

    Process availability

    Process focus

    Design

    Based on

    competence in oneor a few processes

    Operational problem

    The flow ofproduction throughthe plant

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    Operations strategy 4-27

    Facility specialization

    Dedicated facility

    Designed for one

    product or a

    homogenous

    product group

    Driver: economies

    of scale

    Multi-purpose facility

    Designed and

    equipped for managing

    a wide product range

    Driver: flexibility and

    proximity to market

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    Operations strategy 4-28

    Peerless facilities

    Strategiccapacity decisions

    Customer orderproducts

    Standardproducts

    Size:

    size per plantnumber of plants

    Location:geographical position

    Focus/specialization:

    product/dedicatedprocess/multi-purpose