ORGANIZATION STUDY OF HLL LIFECARE LTD,TRIVANDRUM

Submitted in partial fulfillment of the requirements for the award of the Degree ofMASTER OF BUSINESS ADMINISTRATIONof the Mahatma Gandhi University,Kottayam,Kerala

Submitted byName : Gokul S BabuRegn No: 50235

Under the guidance of Prof. Pramod Kumar B

May 2014

DC School of Management and TechnologyPullikkanam, Vagamon, Idukki 685503Tel: 04869 248322, 248323

DECLARATION

I hereby declare that the organization study of HLL Lifecare Ltd,Trivandrum submitted to Mahatma Gandhi University is a record of the original work done by me and no part of it has been submitted earlier for any Degree, Post-Graduation or similar of any other university or institution.

Place: PullikkanamDate: Gokul S Babu

CERTIFICATE

This is to certify that the organization study titled Organization Study of HLL Lifecare Ltd,Trivandrum is a bonafide record of the work done by Mr.Gokul S Babu , 3rd semester MBA Student of DC School of Management and Technology, submitted in partial fulfillment of the requirements for the award of the Masters Degree in Business Administration of Mahatma Gandhi University , Kottayam, Kerala.

Faculty Guide Principal

Date : Place : Pullikkanam

________________________________________________________________________

Examiner IExaminer II

Signature

Name

Date

Signature

Name

Date

ACKNOWLEDGEMENT

I praise the lord Almighty, for he has shown immense grace, favour and led me through the green pastures during my Organization study and to accomplish this in a successful way.

It gives me great pleasure to place on record my sincere thanks and deep sense of gratitude to Mr.Bijoy K, HR Manager, HLL Lifecare Ltd, Peroorkada for the invaluable support and guidance he has provided in making this project a success. I am also thankful to the staffs of HLL Lifecare Ltd who have helped me in the completion of my Organization study.

I take great pleasure in thanking our respected Director Dr. Gopakumar for giving me the opportunity to do this Organization study. I express my deep indebtedness and gratitude to my guide Prof. Pramod Kumar B for his guidance and support. I thank all the faculty members of DC School of Management and Technology, for the encouragement and suggestions they provided.

I am deeply indebted to my parents, other family members and friends for their inspiration and help throughout this Organization Study.

Executive Summary An organization study helps the us to gain practical knowledge and experience and to achieve higher management excellence. We have only theoretical knowledge that they learn from class room. The organization studies help the us to implement the theory they have learn from the classroom.We get firsthand knowledge about activities and functions of various departments in an organization. Thus we can get a better understanding of the organization by the study. The organization study was conducted at one of the largest central government public sector unit of Kerala, HLL LIFECARE LIMITED,Trivandrum this gave a insight in to the working coordination of all the unit of the company, its corporate objectives and the ways and means adopted by the company to achieve its set goals. The study also covered the different aspect of the companys commitment towards social objectives. HIV emerged later in India than it did in many other countries, but this has not limited its impact. Infection rates soared throughout the 1990s and has increased further in recent years. UN report says that Indias adult HIV prevalence will peak at 1.9 million in 2019. The number of AIDS death in India will rise to 49.5 million in 2015. In this situation Government has announced Anti-AIDS campaigning will place a strong focus on Condom promotion. Government has also started campaign involving advertising public events and celebrity endorsements. It aims to break the taboo that currently surrounded Condom use in India, and to persuade people that they should not be embarrassed to buy them.

Table of Contents

Chapter No.TitlePg. No

CHAPTER IINTRODUCTION 1 - 3

Importance of the Study1

Objectives of the Study2

Methodology2

Scope of the Study 3

Limitations4

CHAPTER IIINDUSTRY PROFILE5 - 7

CHAPTER IIICOMPANY PROFILE8- 24

Motto,Vision,Mission & Objectives10

Awards12

Products13

Business & Service Divisions14

Partners17

History18

CHAPTER IVORGANIZATION STRUCTURE25 - 35

CHAPTER VDEPARTMENTAL ANALYSIS36 - 64

CHAPTER VISWOT ANALYSIS65 - 66

CHAPTER VIIFINDINGS,SUGGESTIONS & CONCLUSION67 - 68

Findings67

Suggestions 67

Conclusion68

BIBLIOGRAPHY

APPENDIX

List of Tables & Charts

Sl. NoTitlePg. No

1Organization chart25

2Structure of Production department26

3Structure of Quality Assurance department26

4Structure of Electronic Testing department27

5Structure of Packing department27

6Structure of HR department28

7Structure of MT,R&D department28

8Structure of Stores & Sales department29

9Structure of MPC & PPC department29

10Structure of S&E department30

11Structure of Purchase department30

12Structure of Finance department31

13Structure of IT department31

14Structure of Project department32

15Production Process32

16Relation of Stores department with other department33

17Relation of Engineering department with other department34

18Relation of MPC department with other department35

Abbreviations

AM Assistant ManagerAPM Assistant Plant ManagerASTM American Society for Testing and MaterialsCPSU Central Public Sector UndertakingDGM Deputy General ManagerED Executive DirectorEMS Environment Management SystemENG EngineeringER Executive RepresentativeETD Electronics Testing DepartmentF&A Finance & AccountsFMCG Fast Moving Consumer GoodsFPQA Full Product Quality AssuranceGDP Gross Domestic ProductGM General ManagerGMP Certification for Good Manufacturing PracticeGOVT GovernmentHPQA Half Product Quality AssuranceHR Human ResourceINS InstrumentationISO International Organization for StandardizationIT Information TechnologyJR JuniorKSPCB Karnataka State Pollution Control BoardMEC MechanicalMGR MANAGERMIS Management Information SystemMOU Memorandum of UnderstandingMPCMaterial Planning & ControlM/S MesserNACO National AIDS Control OrganisationNGO Non Government OrganisationNSC National Security CouncilOHSAS Certification for Occupational Health & SafetyPKG PackingPP Primary ProductionPPC Production Planning & ControlPUR PurchaseQA Quality AssuranceR&D Research & DevelopmentS&E Safety & EnvironmentSAPM Senior Assistant Plant ManagerSM Senior ManagerST StoresUNFPA United Nations Fund for Population ActivitiesUNHCR United Nations High Commissioner for RefugeesUNOPS United Nations Office for Project ServicesVP Vice PresidentWHO World Health Organisation

CHAPTER - 1IntroductionThe health care industry is an aggregation of sectors within the economic system that provides goods and services to treat patients with curative, preventive, rehabilitative, and palliative care. The modern health care industry is divided into many sectors and depends on interdisciplinary teams of trained professionals and paraprofessionals to meet health needs of individuals and populations. The health care industry is one of the world's largest and fastest-growing industries. Consuming over 10 percent of gross domestic product (GDP) of most developed nations, health care can form an enormous part of a country's economy.HLL Lifecare Ltd belongs to health care industry.HLL Lifecare Limited (HLL) (Formerly Hindustan Latex Limited, a Government of India Enterprise) commenced its journey to serve the nation in the area of healthcare, on 1st March 1966, with its incorporation as a corporate entity under the Ministry of Health and Family Welfare, Government of India. HLL was set up in the state of Kerala, for the production of male contraceptive sheaths for the National Family Welfare Programme.As a condom-manufacturing company, HLL Lifecare started small, but dreamed big. That dream changed lives in ways unimaginable. Soon, HLL became the go-to brand for various contraceptives. It was only a matter of time before diversification followed, bettering the brand with healthcare products and services. After more than 30 years of consistent quality performance, HLL Lifecare now takes on an even bigger responsibility the vaccine security of the nation. No wonder then, at HLL work is about innovating for healthy generations, every day.1.1 Importance of the StudyThis study will be a significant endeavor in describing the functions of HLL life care limited. This project highlights the study on various departments and the functions under taken in the organization of HLL LIMITED. The study depicts the way in which the overall functions are performed and managed by the employees of the organization view point, method and levels of analysis.

1.2 Objectives of the Study

a) To analyze the industry and company profile with an overview of the Strengths, Weaknesses, Opportunities and Threats of the companyb) To examine critically the organizational structure of the companyc) To study and understand the various functional areas of the companyd) To analyze in depth the system followed in any one of the departments ( to be decided by the candidate based on his/her area of interest/ specialization or as per company requirements for assignments undertaken for the organization)e) To identify internal and external factors that affect Strengths, Weaknesses, Opportunities, and Threats to activities or operations

1.3 MethodologyThe methodology employed for the study was mainly through primary data and secondary data.it is descriptive in naturePrimary DataPrimary data are collected through discussions and interviews with management personnels of various departments Conducting formal interviews with the department heads and other executives. Informal talks with personnel in the organization.Secondary Data Official website of HLL. Annual reports of HLL Lifecare Ltd. Company manuals and journals.

1.4 Scope of the Study The study is to design to analysis the overall functions of the organization.. The study is useful in assessing the quality and the performance of the company. It also basically aimed at the exploration of various departments undertaken by the each department of HLL limited, by providing a better knowledge at the functional level departments such as materials, finance, human resource etc. A study of various department and its functions help to gain awareness about an organization atmosphere. Through this study our attempt is to ascertain where the organization stands with respect to the society and to see whether it has been able to attain over all mission. The student will be able to come out with equitable and unbiased suggestions thorough analysis of data collected. More over the study throws lights on the various products and production process together with the company future plans of expansion. Apart from that interaction and interrelationships between different departments also comes under this study.

1.5 Limitations

a) The main limitation of the study was time factor. The duration of the study was one month.b) The study was done through conversation so there is a chance for personal bias.c) Lack of co-operation from certain department due to their work load.d) Secondary data available from various departmental manuals were out dated (the manual are being updated).

1.6 ChapterisationChapter 1Introduction, Importance, Objectives, Methodology, Scope and Limitations of the studyChapter 2Industry Profile of the CompanyChapter 3Company Profile Chapter 4Organization StructureChapter 5Departmental AnalysisChapter 6SWOT AnalysisChapter 7Findings, Suggestions and Conclusion

CHAPTER - 2Industry Profile The population threat to the national economy promoted govt. of India in 1952 to launch the family planning program. Condoms on account of its simplicity, safety and easy to use, not requiring any clinical services has been found to be well suited for even in the remote area. For the availability of quality condoms in adequate quantities and it reasonable cost. The government decided to start a contraceptive in public sector for the manufacture of condoms to the country.Hindustan latex is a public sector undertaking under the administration odd ministry of health and family welfare government of India edged in the manufacture and marketing of contraceptives and health care products. The company has established to assist the nations massive family planning program adopted by the government of India way back 1952.Consequently HLL was incorporated on march 1966 and in January 1967 a collaboration agreement was signed between HLL and world leader OKAMOTA riken Gomez.inc Japan for the supply of machinery and equipment and technical know-how for the creation of condoms manufacturing plant at peroorkada in Trivandrum, kerala with a production capacity of 144 million pieces of condoms rolled out from the plant. The administrative functions are anchored by the corporative office situated poojapura, tvm in Kerala, and presently it has 3 production units.World ScenarioThe company has good image in the world also. The company is a major leader of the world by producing and making their main prestigious product like condoms, hydrocephalus shunt, and surgical sutures. Erection of plant and machinery was in collaboration with M\s OKAMOTO industries inc. Japan. In 1948, Japan became the first country to take national actions ass family planning. During the past ten years the birth rate in Japan dropped to a great extent. During 1960s many countries adopted government programs of family planning. Today 80 countries have national birth control programs. Private organizations and international bodies like WHO are helping the countries to set up birth control programs.HLL provides the perfect answer to many questions that the world faces in the health care thanks to its extensive experience, innovating technologies and ample recourses. The innovative product and services of HLL today reach over 155 countries spanning the 17 continents. Its consultancy services and products are part of the global health care packages of international agencies such as UNPFA, UNOPS, UNHCR, WHO, PSI, and IDA/HLLS blood bags have been registered in Brazil and were launched here on 23 June 2006. HLL also launched its non-steroidal contraceptive pill under brand name LVYFEMME in Peru on 15 oct 2008. Female distributed in over 100 countries around the world.HLL life care limited is the only company first the world manufacturing and marketing the wide range of contraceptives. It is unique in providing a wide range of condoms, including female condoms, intra uterine devices, oral contraceptive pills and tubal rings. HLL today produce 1.316 billion condoms making it one of the worlds leading manufacturers of condoms accounting for nearly 10 % of the global production capacity. Through several collaborations with world leaders in technology HLL now have state of the art facilities to manufacture world class health care products and make them available to millions worldwide.Over the past two decades HLL has steadily set up a strongly and sound infrastructure for direct marketing. HLL has put in the place a vast distribution network covering the length and breadth of the country. HLL has made vast inroads in the commercial segment too.National ScenarioHLL is the only company in India to supply condoms to the world health organization for their projects worldwide. For national program HLL is today the largest manufactures of condoms in the country. HLL has three plants at Karnataka, Bangalore and Trivandrum. HLL has developed an impressive production infrastructure for the manufacture of contraceptives and health products. The policy of family planning was adopted by the government of India in 1952.With the objective of developing new and novel healthcare products, HLL aims to translate the laboratory scale technologies available at premier research institutes, to a commercial scale. As first step towards this HLL has set up a technology business incubation Centre at Rajiv Gandhi Centre for bio technology at Trivandrum.In collaboration with female health company of US, HLL is marketing female condoms in India. The female condom is the only female controlled prevention technology approved by the US FDA and the WHO. HLL launched the nitrile female condom velvet in India. Targeted at contemporary Indian women and new age couple, these superior quality nitril condoms are women initiated contraception and come with dual protection against unwanted pregnancy and STDs, HIV/AIDS.The rate of growth of health care industry in India is moving ahead neck to neck with the pharmaceuticals industry and the software industry of the country. Expenses increased by the Indian government on health Care sector comprise 5.25 % of the GDP.Employment opportunities are provided to as many as 4 million people in the health care segment or other sectors catering to the health care industry in India in some way of other.State ScenarioTwo production units of HLL are situated in Kerala at perookada and akkulam. It was on 5 april 1969. That the first batch of condoms rolled out from the plant at peroorkada, which was setup in collaboration with world leader M/S OKAMOTO RICKEN GOMEZ INC. JAPAN. In 1976 the production was doubled kerala wins the awards for population programs and the first JRP Tata awards for population and health programs instituted by population foundation of India have been won by kerala. The outstanding feature of kerala performers is that the state not only reached a high level of success in a short time. But also continued to improve upon it to the match the standards attained by many developing countries in the world.HLL has since under gone continues modernization over ten years and has an annual production capacity of 1060 million piece of condoms. The unit produce many varieties of condoms with different flavors and textures. Condoms manufactured in this facility have product certification like CE, KITE,SABS,NF,MARK and meet a range of international quality specification and standards such WHO-2003, ISO 4074, ASTM D 3492 and GOST 4645 81. Akkulam facility, TVM is a modern state of the art facility for manufacture of blood bags and other medical devices namely intra uterine devices, surgical sutures, hydrocephalus, tissue expanders and tubal rings.CHAPTER - 3Company Profile

HLL Lifecare Limited (formerly Hindustan Latex Limited) (HLL) is an Indian healthcare products manufacturing company based in Thiruvananthapuram, Kerala, India. A Government of India -owned corporation(Public-sector undertaking), it produces health care products, including condoms, Surgical Sutures, Hydrocephalus Shunts, Tissue Expanders, blood bags, and contraceptive pills. As a condom-manufacturing company, HLL Lifecare started small, but dreamed big. That dream changed lives in ways unimaginable. Soon, HLL became the go-to brand for various contraceptives. It was only a matter of time before diversification followed, bettering the brand with healthcare products and services.HLLs first plant began operations on April 5, 1969 at Peroorkada in Thiruvananthapuram district of Kerala. The plant was established in technical collaboration with M/s Okamoto Industries Inc. Japan.Today, it has seven manufacturing plants, HLL has grown into a multi-product, multi-unit organization addressing various public health challenges facing humanity. In 2003, when HLL had a turnover of a mere INR 163 crores, it had set its sights on becoming a INR10,000 crore company by 2020.By 2010, HLL not only surpassed this figure but also drew a clear road map to achieve five-fold growth by 2020.The recognitions and laurels soon followed. Now, HLL is a Mini Ratna, upgraded as a Schedule B Central Public Sector Enterprise. The company received the Prime Minister Award for being the best public sector enterprise in India. It is also the only company in the world which manufactures and markets such a wide range of contraceptives. Today, HLL produces 1.316 billion condoms annually, making it one of the worlds leading condom manufacturers, accounting for nearly 10 percent of the global production capacity.Over the years each of the initiatives taken up by HLL has been aimed at providing quality healthcare to every family. HLLs associate institutions, Hindustan Latex Family Planning Promotion Trust (HLFPPT) and Life Spring Hospitals, have ensured this to the nations underserved and vulnerable populace, at an affordable cost. With a vast array of innovative products, services and social programs to meet the countrys healthcare needs, HLL Lifecare Limited is firmly on track, with its motto of 'Innovating for Healthy Generations'.HLL continues to make its mark by setting new goals and taking on challenges others often view as impossible.HLL today has seven state-of-the-art manufacturing plants which are Peroorkada in Thiruvananthapuram, Kerala for contraceptives, Kanagala near Belgaum in Karnataka (1985) for contraceptives and pharmaceutical products, Akkulam in Thiruvananthapuram, Kerala (1994) for hospital products, Kakkanad in the Cochin Special Economic Zone, Kerala (2004) for female condoms and male condoms (export), Manesar in Gurgaon, Haryana (2007) for rapid in-vitro diagnostic test kits, Indore in Madhya Pradesh (2010) for pharma and womens healthcare products and Gajwel in Medak, Andhra Pradesh (2012) for condoms. All these units have ISO 9001, ISO 14001 - quality and environmental management system certifications. HLLs Peroorkada, Akkulam and Kanagala plants have OHSAS 18001 certification for efficient occupational health and safety management system. The testing laboratory for finished products at Peroorkada Factory has NABL accreditation under ISO/EC 17025.Akkulam Factory in Thiruvananthapuram district of Kerala is the state- of -the art facility for manufacture of Blood Bags and other medical devices namely Intra Uterine Devices (IUDs), Surgical Sutures, Hydrocephalus Shunts, Tissue Expanders and Tubal rings.The above products are manufactured in class 10000 and class 100 Clean room facilities maintained in a centrally air conditioned atmosphere. The products have C E International Quality Certification and the manufacturing facility has been certified for conformity with international quality standards-ISO 9001, WHO GMP, ISO 13485, OHSAS 18001 and ISO 14001.The annual production capacity of blood bags at the factory stood at 11.5 million pieces, copper IUDs - 5.5 million pieces, surgical sutures - 1, 25,000 dozens and tubal rings - 2.5 million pairs.The products are exported to more than 20 countries. AFT has won awards for pollution control, productivity and innovation.

MottoInnovating for Healthy GenerationsVisionTo be a globally respected organization, focusing on inclusiveness by providing affordable and quality healthcare solutions through continuous innovation.MissionTo accomplish the Corporate Vision, HLL Lifecare Ltd has outlined following Mission which focus on five key areas: Provide quality products and services meeting international standards. Excellence through continual improvement by adoption of best technologies and practices. Customers delight and value creation through innovation, Research & Development, cost management and customer care. Focusing on human resource development to meet the needs of challenging business environment. Be a socially committed corporate by maintaining highest standards of corporate governance and corporate social responsibility. Committed to the well-being of mother earth and future generations through green initiatives and promotion of sustainable development.ObjectivesThe company will strive to fulfill its vision/mission by Attaining rapid growth and global levels of operations with high quality cost competitiveness and be among the top three players in each main product category. Create a culture of continuous innovation through Research & Development initiatives. Strive to be the employer of choice in India with employee satisfaction levels of over 90%. Be recognized as the leading social organization in the field of Reproductive and Women's Healthcare.

Corporate objectives Maximize utilization of existing plants capacity Raise the profitability of the company Taking up social marketing projects To explore possibilities for strategic alliance for diversification To maximize cost reduction

Organizational policiesProvide products and services conforming to international standards in the health area to the complete satisfaction of all customers and for building healthy generations. Achieve high standard of personal, corporate and business excellence through continual improvement, human resource development and team work. Market the products and services of the company globally on the strength of innovation quality. HLL committed to quality by mandating that all manufacturing facilities are certified to a quality system standard.Vision 2020Corporate Plan to make HLL a 10,000 Cr. healthcare company by year 2020. The Vision 2020 plan founded on fostering inclusiveness and providing quality healthcare products and services through continuous innovation.Value CharterWe at HLL shall continuously strive to add value to our organization by building a culture on tripod of Trust, Transparency & Teamwork and align ourselves to these values by including them in our work life as given:

Trust We shall practice what we profess & thereby built trust among ourselves & all over stake holder. We believe that trust creates an atmosphere of mutual respect & support. We shall never compromise in doing the right time consecutive.Transparency We shall exhibit honesty & accountability in all our activities. We shall practice Equity, Fairness & Justice at work. We shall encourage active participation of all stakeholders in our decision making process. Teamwork We believe that excellent outcomes can be achieved only through teamwork. We shall build team committed to company goal We shall foster friendliness & selflessness.Awards Top 10 PSEs of CPSUs in 2006. Upgraded as scheduled B Company in 2006. Mini Ratna status in September 2006. Golden Peacock National Quality Award 2004 & 2009. Enterprise Excellence Award 2003-04 from department of public enterprise. National Safety Award from Ministry of Labour, Government of India for years 1991, 1992, 1997,1998,2003,2008. State Safety Award from NSC for years 1990-2001, 2003, 2004-05. GreenTeck Environment Excellence Award 2009 in gold star category for Environment Management System. State Pollution Control Awards 1988, 2005 & 2007 from KSPCB.

ProductsHLL has an exhaustive assortment of products, from the popular brand of condoms MOODS to the companys natural products Herbs &Berries, an Ayurvedic products range. Right through its journey from manufacturing contraceptives, many products have continued to take shape at HLL. These include re-hydration salts, blood transfusion equipment and wound care products, blood banking equipment, neo-natal care equipment and, surgical and healthcare products. Each category caters to a different segment of society, helping HLL make life a better experience.There are six products (health care products) which are produced in akkulam factory.They are1. Blood bags2. Copper T3. Hydrocephalus shunt4. Tissue expanders5. SuturesIn peroorkada factory there is production of only one product that are Male Condoms.Trade range is Blood bag: HLL hemopact Copper T: T care 200 B, 380 A Suture: Hinery in, Hinsurg, Hinsil Tissue expander: HL subcutex Turbal ringHLL has achieved 100% capacity utilization at its Condom production units. Efforts are being made to achieve better capacity utilization for other products.

Business DivisionsHLLs large marketing network has been delighting its customers over the last two decades. Servicing 200000 retail outlets, covering 3500 hospitals, reaching over 30000 medical professionals, it has over 2800 stock points, 700 frontline team members placed in every town, with offices in all metros and mini metros, and reaches over 400000 villages in India. HLL is also one of the leading social marketing organizations in the country in the area of contraceptives - with a market share of over 70 percent in the rural and semi-urban markets. On the global front, HLL brands today reach more than 115 countries.With two decades of dedicated efforts in brand building and market development, HLL has developed a sound marketing infrastructure and introduced an extensive range of its contraceptive, hospital and healthcare products in the domestic and global markets. Consumer Business Division (CBD)CBD product mix includes a range of world-class products reaching its customers through a network of 5000 stockiest and over 500,000 retail outlets, comparable to any of the leading FMCG companies in India. HLL is also one of the largest Social Marketing Organizations (SMO) for the Ministry of Health and Family Welfare (MoHFW), ensuring sales of over 70 percent of the Government of India brands - Deluxe Nirodh and Mala-D nationally, and FC2 - nitrile female condoms, to the vulnerable and high-risk groups of women, under the program initiated by National Aids Control Organization (NACO).

Hi CARE Division (HCD)Hi CARE Division offers a wide range of critical hospital products and services to healthcare professionals in the field of transfusion services and advanced patient care. The product range includes Blood Collection Bags, Surgical Sutures, Hydrocephalus Shunts, Tissue Expanders, Surgical and Examination Gloves, Blood Transfusion Sets, Intravenous Sets and Blood Banking equipment. HCD has a strong team servicing over 20000 medical professionals directly as well as reaching to over 3500 hospitals in India.

Womens Healthcare Division (WHD)WHD offers a whole range of womens healthcare products with a promise to provide total healthcare for women of all ages addressing their social, mental and physical well-being. WHDs product basket includes - Contraceptives, Ovulation Inducers, Antiemetics, Menstrual Cycle Regulators, Antifibrinolytics, MTP Pills, Pregnancy Test Kits, Natural Products and Vaccines. It has a strong distribution network, reaching out to over 13000 gynecologists across India.Our flagship brand Novex-DS is being promoted for the long-term management of Dysfunctional Uterine Bleeding (DUB) which, as a novel non-steroidal drug, has gained acceptance among gynecologists. A post-marketing surveillance study is being conducted at multiple centers across the country to make it into a INR.2.23 crore brand during the financial year 2010-11.HLL has also entered in to a tie-up with Arya Vaidya Sala Kottakal, a renowned company in the field of Ayurveda, and through their association launched an innovative product for the secretion of milk in lactating mothers at All India Congress of Obstetrics and Gynecology (AICOG) conference at Jaipur in Januray 2009. A range of ayurvedic products for the health of women are in the pipeline. International Business Division (IBD)HLL is aiming to be a global leader in the area of contraceptives and healthcare products. The IBD manages the distribution of HLL's products to over 115 countries. HLL has also made inroads into Peru in South America for its Non-steroidal Contraceptive Pill marketed under the brand name Ivy femme. HLL supplies its products to world bodies such as the UNFPA, PSI, Mission Pharma, IPPF and IDA, in addition to various governmental procurement organizations.

Government Business Division (GBD)The Government Business Division (GBD) partners with the Union and State Governments in India for their requirements of contraceptives and hospital products under the National Family Welfare Program (NFWP) and the National Rural Health Mission (NRHM). Vending Business Division (VBD)In order to provide any-time access for condoms, HLL took the lead to install Condom Vending Machines (CVM) in public places such as toilets, bars, parks, cinema halls - particularly at places frequented by high-risk groups. HLL has installed over 24000 CVMs across India with funding assistance from National Aids Control Organisation (NACO), Government of India and also sold a wide range of vending machines to public and private corporates.

Service Divisions Infrastructure Development DivisionInfrastructure Development Division of HLL is premier consultancy division for development of medical and allied infrastructure facilities. Infrastructure Development Division provides services in design, engineering and execution of construction projects. Clients include Government of India, state governments, government departments, public sector undertakings and corporations such as Employees State Insurance Corporation of India (ESIC), National Rural Health Mission (NRHM), Kerala Social Welfare department and autonomous bodies such as Malabar Cancer Centre, Jawaharlal Institute of Postgraduate Medical Education & Research (JIPMER). Healthcare Services DivisionThe changing attitudes towards healthcare and growing lifestyle diseases are increasing the need for reliable, affordable and quality healthcare services. The whole purpose HLLs Healthcare Services Division came into existence is to provide affordable and reliable solutions for quality Healthcare. Procurement and Consultancy DivisionThe Procurement and Consultancy Division of HLL is designated as a National Procurement Support Agency (NPSA). It is an ISO 9001 certified division of HLL.Procurement and Consultancy Division with its highly qualified and experienced team of professionals is fully competent to undertake various consultancy assignments such as bid process management, procurement of goods and stores including medical equipment, drugs and pharmaceuticals, computer hardware, application and systems software, design and construction of hospitals/ factories, project planning and monitoring.Our PartnersIn its search for becoming a truly world-class provider of healthcare products and services, HLL has been seeking to adapt knowledge from its partners. HLL has over the years been networking with various corporate organizations, development agencies and NGOs by combining strengths and capabilities of several world leaders. Some of them are listed below: Okamoto Industries Inc. for male condoms. Female Health Company (FHC) for manufacture of Female Condoms and its promotion. Finishing Enterprises, USA for Copper T IUD. Arya Vaidya Sala (AVS), Kottakkal, Kerala, for Natural Ayurvedic products. Bharat Biotech International Ltd., Hyderabad for Hepatitis B and Typhoid Vaccines. Chengdu Institute of Biological Products, China for supply of JE Vaccines to Government of India. Cheng Da Biotechnology (CDBIO), China for marketing of Human Anti-Rabies Vaccine in India. Cycle Technologies Inc., USA for manufacture and distribution of Cycle Beads in India and abroad. More than 300 NGOs for implementing population stabilization and HIV/AIDS prevention and control programs.History1966 Incorporated as a company under the ministry of Family Welfare of the Government of India.1969 Commences commercial production of condoms at its production capacity -144 million pieces a year.1976 Production capacity doubled to 288 million pieces a year with the addition of two more lines in the moulding section 1966. Incorporated as a company under the Ministry of Health and Family Welfare of the Government of india.1985 Addition of a new plant at Thiruvananthapuram with the latest state-of-art Japanese Technology. Commencement of new condom plant at Kanagala, Belgaum (KFB), Raises HLLs total condom production capacity to 800 million pieces a year,1991 HLL recognized as a MOU signing CPSU by the Government of India. HLL granted the 510(k) Registration by the Food and Drug Administration (FDA) US, for its male condom.1992 Adds manufacture of Medigard Surgical & Examination Gloves at PFT. Commences formulation and tabletting of Saheli (Centchroman) once-a-week non-steroidal pill at the Kanagala plant near Belgaum (KFB)1993 Plant for formulation and tabletting of Mala-D Oral pills, commissioned at KFB.1994 Commences production of copper-T Intra-Uterine Devices (IUD) Commences commercial production of Ceredrain Hydrocephalus shunts.1995 Introduces Surgical, Synthetic and Catgut Sutures. Commences manufacture of HL-Haemopack blood transfusion bags HLL awarded NF mark1996 HLL awarded ISO 9002 certificate- for PFT (condom manufacture) and AFT (manufacture of blood bag, copper-T and hydrocephalus shunt.1997 HLL, first company from India selected by the World Health Organisation (WHO) for sourcing of condoms.1998 Hindustan Latex Family Planning Promotion Trust (HLFPPT) a non-for profit organization of HLL commences several social marketing projects and services in different parts of the country.2000 Receives MOU awarded and Certificate merit from the Vice President of India, for achievement of MOU targets. AFT awarded ISO 14001 Certification2002 Introduces HL-Haemosafe Instant Needle and Syringe Destroyer, for destroying used needles.2003 Receives MOU award from the President of India Introduces Preventol Emergency Contraceptive Pills Introduces for Blood Bank automation, HiCare Blood Collection Monitor and Hicare Tude Scaler for sealing Blood Bags. HLL commences manufacture of Tissue Expanders at AFT Commercial production of Surgical Sutures launched at AFT by the Union Minister for Health and Family Welfare on 27th September.2004 Launches Moods condoms in the Middle East on 22nd January HLLs Female Condom launched by the secretary, Dept. of Family Welfare Launches Sanitary Napkins Sakhi Cochin Special Economic Zone (CSEZ) unit inaugurated Receives Government of Indias MOU Awared from the Prime Minister of India. Launched Autolok Auto destructive syringes2005 Condom Vending Machines installed in Kerala by HLFPPT HLL launches Moods variant Spiral Condoms Receives the National Safety Innovation Award PFT awarded the OHSAS 18001 Certificate Receives from the Union Finance Minister Capexils Export award for outstanding export performance HLL launches Moods Glows Condoms at a special function at Thiruvananthapuram. The first LifeSpring Hospital at Moula Ali, a suburb near Hyderabad, inaugurated by the Union Secretary for Health and Family Welfare, on 10th December2006 Womens Health Care Pharma Products launched HLL receives National award for Excellence in Cost Management instituted by ICWAI Launches MOODS Get Closer Pack HLL upgraded as a Schedule B PSU by the Government of India Launches a new contraceptive concept- the Condom Passion Rings-a women initiated barrier method made of polyurethane Launches break after use syringe-Be sure HLL declared a Mini Ratna PSE by the Government of India on 31st August TYFEX & HIVAC-B Vaccines launched by Union Secretary, Health & Family Welfare HLL receives the Kite Mark (UK) Certification for its condoms2007 HLL forms Infrastructure Development Division in February HLL organized its first ever inter Unit/Department Expo Latexpo 2007 Launches Crezendo condoms with Vibrating Ring Launches Aastha Pan Flavored condom for Family Health international Merrygold Health Service Network launched by HLFPPT HLL commenced work on the Super Specialty Block of the Trivandrum Medical College on 24th November HLLs Corporate Song released on 24th November HLLs In-Vitro Diagnostic Test Kits manufacturing facility at Manesar, Gurgaon inaugurated by the Union Secretary, H&FW Launches VELVET- the new Female Condom made of a nitrile, on 17th December HLLs Smrithivanam Social Forestry Program was inaugurated

2008 Hind Labs Diagnostic Center was inaugurated Formation of Life Spring Hospital (Pvt) Ltd a joint venture between HLL and Acumen Fund, USA US inaugurates the Female Condom manufacturing facility at Kakkanad, Kochi (KFC) Receives National Rajbasha Award from the President of India for outstanding implementation of Official language in the Southern Region HLL ties up with Arya Vaidya Sala (AVS), Kottakkal for introducing Women Health care, Health Generies and Neutraceutical products, on 5th December Receives Capexils Export Award for outstanding export performance for 2007-082009 Hindustan Latex HLL took a new name HLL Lifecare Limited on 1st January as an organization whose activities today encompass complete health care for all Launches at Jaipur, Lactohil a health tonic to improve the health of lactating mothers, a product from AVS, Kottakkal, on 5th January.2010 Launched Moods in association with M/s Indo Pacific Enterprise Ltd, NSW on 6th February Launched ERP on 23rd March2011 Mr Ghulam Nabi Azad, Union Minister for Health and Family Welfare launches Cycle beads, a simple, inexpensive, non-clinical and easy-to-use natural family planning method, on December 4. Receives National Rajbasha Award (second prize) from the President of India for outstanding implementation of Official Language in the Southern Region, on September 12. HLL hosts Sarga Sangamam 2011, the cultural extravaganza of industrial Kerala, from August 8-12. HLL enters into a technology transfer agreement with Indian Council of Medical Research (ICMR) for manufacture of Urine based Fertility Test Kit on August 2. HLL runs on the world renowned SAP ERP (SAP ECC 6.0) from 1st August onwards. HLL launches Im not shy, a nation-wide confidence building campaign on condom purchase for World Population Day on July 11. HLL is awarded Best CSR Project Award 2010 by Project Management Institute (PMI). HLL bags Kerala State Pollution Control Board Award for 2010-2011. HLL launches one of the largest SMS campaigns on blood donation in Kerala, in association with BSNL on June 14. HLL receives Performance Excellence Award 2010 from Indian Institute of Industrial Engineering on May 16. Foundation stone laid for the multi-storey building at Kakkanad Factory Cochin (KFC) as part of the Capacity Expansion Project on May 9. HLLs Peroorkada Factory, Thiruvananthapuram (PFT) wins first prize for industrial safety in the large size industries by National Safety Council (Kerala Chapter). HLLs second contraceptive outlet Moods Planet opens at Technopark, Thiruvananthapuram, Kerala. HLL receives Capexil Special Export Award 2009-10. HLL wins CSR Award 2010 by Kerala Management Association on 3 February. Ms Sonia Gandhi, UPA Chairperson inaugurates the HLL-HLFPPT Health Mela at Rae Barely on February 5. HLL launches professional distance education programs in Clinical Engineering and management in association with Indira Gandhi National Open University (IGNOU), on January 5.2012 Mr P K Pradhan, Union Secretary, Ministry of Health & Family Welfare inaugurated the newly constructed 27000 Sq. multi-storied building at the Kakkanad Factory, Cochin at CSEZ (Cochin Special Economic Zone) on 13 September. The new building is intended for capacity augmentation and for accommodating future projects. First Global Female Condom Day celebrated in a grand manner with awareness seminars and road shows on 12 September 2012. The production capacity at Peroorkada Factory, Thiruvananthapuram (PFT) unit has been enhanced from 1186 to 1246 million pieces per annum, by installing two molding machines in its primary production plants, taking the total annual condom production capacity from 1496 to 1556 million pieces on 10 July. HLL C& MD Dr. M. Ayyappan awarded Outstanding Business Professional of the Year 2011-2012 instituted by Dhanam Business Magazine on 26 May. Mr. Sudip Bandhopadhyay, Union Minister of State for Health and Family Welfare lays foundation stone for HLL's new 51000 sq ft. building for secondary packing and warehousing of condoms at Balaramapuram, Thiruvananthapuram district of Kerala on February 6.2013 HLL opens new storage facility at Balaramapuram, Thiruvananthapuram in the state of Kerala on 17 January 2013. Union Secretary, Ministry of Health and Family Welfare opened the HLL Corporate R&D Centre, the 60,000 sq. ft. state-of-the-art facility at Akkulam, Thiruvananthapuram in the state of Kerala on 1 January 2013. CHAPTER - 4Organization Structure

Director

Unit Chief

JGM (PKG, Sales & R&D)JGM (PUR & Safety)JGM (FIN)GM (ENGG)

DGM (PP)DGM (Stores)DGM (HR)

SM (PKG)SM (INS)SM (R&D)SM (ETD)

MGR (PPC & MPC)MGR (PKG)MGR (PUR)MGR (ST)MGR (PP)MGR (MEC)MGR (FIN)MGR (QA)MGR (HR)MGR (PROJ)

DM (S&E)DM (PUR)DM (ST)DM (ETD)DM (PP)DM (UTL)DM (HR)DM (QA)

AM (PUR)AM (PKG)AM (ETD)AM (INS)AM (QA)AM (FIN)AM (HR)

This organistaion has a well structured Organistaion Structure. The organizational structure of an organization tells you the character of an organization and the values it believes in. Therefore, when you do business with an organization or getting into a new job in an organization, it is always a great idea to get to know and understand their organizational structure.Depending on the organizational values and the nature of the business, organizations tend to adopt one of the following structures for management purposes. An organization can be structured in many different ways, depending on their objectives. The structure of an organization will determine the modes in which it operates and performs.Although the organization follows a particular structure, there can be departments and teams following some other organizational structure in exceptional cases. Organizational structure allows the expressed allocation of responsibilities for different functions and processes to different entities such as the branch, department, workgroup and individual.HLL Lifecare Ltd has a director Dr M. Ayyappan who manages all the Unit Cheifs who manages each and very other functional departments of the unit.Each unit has its own Unit chief.Next level of authority lies with Joint General Managers & General Managers.Then authority comes down to Deputy General Manager, Senior Manager, Managers, Deputy Manager & Assistant Managers.Each department has its own set of managers to observe and control the department efficiently.

Relation of Stores Department with other departments

DepartmentRelationship

PurchaseReceive purchase orders, discrepancy intimation, reservation for issuance of materials

SalesArranging disposal of empty containers, cut product waste, foil waste & latex waste

FinanceReceiving reservation for issuance of materials, forwarding party bills

ProductionReceiving stock transfer of material, scrap & waste

Human ResourceReceiving various office correspondence, notes/memo regarding personal & official matters of employees of stores

Relation of Engineering Department (Mechanical Section) with other Departments

DepartmentRelationship

Stores DepartmentAll the materials / spares required for the Mechanical Section shall be issued by the stores department based on the Material Requisition Form (MRFs) from the mechanical section.

Purchase DepartmentAll spares / materials / equipments required for the Mechanical Section shall be procured by Purchase Department based on the indent from stores / mechanical section.

Production DepartmentBreakdown / Preventive maintenance of all mechanical equipments in the Primary Plant, ETD, and Packing etc. shall be attended by mechanical department as per Standard Operating Manual (SOM) procedure.

Production DepartmentLiasoning with Utility, Electrical and Instrumentation departments for maintenance of machineries and equipments.

Utility, Instrumentation, and Electrical Section

Receiving various office correspondence, notes/memo regarding personal & official matters of employees of stores

Relation of Material Planning & Control (MPC) Department with other Departments

DepartmentRelationship

PurchaseRaising & releasing manual PR for chemicals & packing materials based on requisition, raising & releasing sub-contracting PR to purchase in connection with foil/wallet/carton for printing

SalesObtain details regarding order received for various schemes

MarketingDetails regarding projections on branded varieties & export schemes

ProductionObtaining details of annual requirement of chemicals, follow up regarding stock of chemicals

Human ResourceDispatch of letter & leave, connection with housekeeping of section, training programs

PackingDetails regarding materials to be used for each scheme, obtain details of annual requisition, miscellaneous packing materials, details regarding norms of new material

Material Testing LabReceiving specifications of new chemicals & packing materials, receiving artworks of packing materials for forwarding to other units

Quality AssuranceObtaining specifications of naked condom

CHAPTER - 5Departmental AnalysisHLL Lifecare Ltd consists of the following departments namely, Production Department Primary Production Secondary Production Human Resource Department Marketing Department Material testing Department Research and Development Department Stores Department Sales Department Safety & Environment Department Finance & Accounts Department Purchase Department Engineering Department Utility Electrical Mechanical Instrumentation Project Department Information Technology Department

Production department Mission Diversity for providing total healthcare products to the society.VisionIntegrated with corporate vision of achieving the production department has a vision of achieving a target production of 1 billion pieces as a first step towards corporate vision.Primary productionThe primary production department of the PFT does one of the core activities of the unit which is the production of condoms. The department has 4 plants working 24 hours s day producing an average of 2.6 million pieces per day. Each plant has two machines except the 4th plant. The machines are named as M1, M2, M3, MA, MB, MC, MD, M5 and M6. Except for the 4th machine, each machine has two lines of production. The capacities of three plants are listed below Plant A - 3 Barrel Plant B - 6 Barrel Plant C - 12 BarrelThe raw material for the production of condoms is latex which the company buys from the Kerala rubber board as well as from private plantations. An estimate of 25000 kgs of latex is used every day. The latex goes through the process of compounding, moulding and vulcanizing to turn into the finished product of a condom. The primary production process involves, Compounding of raw latex Moulding of condoms Vulcanization of molded product

Compounding of raw latexRaw latex supplied by various suppliers is tested at lab for ensuring that it meets the requirements or not. The latex procured is stored for one day before processing. The chemicals- Sulphur, Zinc oxide, Nocrac are grinded finely by passing through ball milling unit for 48 hours and then through sand grinding unit for 4 minutes. This is then mixed with liquid chemicals- Nozzler TP, set sit and 1% ammonia. The mixed chemicals are fed into the tanks containing matured latex. The mixture is then let to boil for 14 hours at 550c and then cooled at 200 c in 20 minutes.This mixtures is kept for maturity (ageing) for 4-5 days. After 4 days, the mixture is fed into the supplier tanks of capacity 650-700 liter, where, it is again kept for 4-5 days before production.Moulding of condomsThe processed latex is fed into the dipping room of the plant using vacuum technique. The dipping room consists of dipping tank kept in an enclosed unit consisting of ammonia air. The dipper glass moulds passes twice through the tank consisting of latex. As it moves on, it solidifies. Then, it is dipped in swelling tank so that condoms strip off without sticking on the mould. This is then passed through a tank consisting of anti- sticking solution. It is then stripped off the mould by jetting silica powder slurry on the edges. It consists of the following processes1. Mould drying and cooling2. Compounding3. First dipping Drying4. Second dipping and drying5. Edge rolling6. Drying and vulcanizing7. Dipping and swelling solution tank8. Dipping and anti-sticking solution9. Stripping

Vulcanizing of molded productThe stripped condoms pass through a pipe to the vulcanizing section for drying. The vulcanizing operations are done in automatic vulcanizing machines in order to improve the physical properties of the products. The condoms enter the agitator, where they are agitated in rotary motion. Silica powder is fed for agitating. After that, it goes into the vulcanizing machine for further drying. The process gives elasticity, burst volume, burst pressure and shelf life to the product.Secondary productionSecondary production department consists of the following departments Quality Assurance Department Electronic Testing Department Packing Department

Structure of Production DepartmentJGM (PP)

Manager (PP)

DY. Manager (PP)

Production ProcessEdge RollingDryingLeaching

Anti-StickingDrying

Second DippingStriping

Soap WashDrying

First DippingBrushing

Hotwater RinsingMould Drying

Compounding

Quality Assurance DepartmentThis department is divided into three main departments Half Product Quality Assurance Full Product Quality AssuranceHalf Product Quality AssuranceProduction time for a lot of 6000 pieces is 45 minutes. These lots then go for half product testing. Half product is the product that comes out of vulcanizing machine.This type of testing mainly consists of visual checking. A sample of 40 randomly selected condoms from each lot is tested for the following: Oil Dust Bad edge roll Breakage Wrinkle & Lip-cut Inside sticking Water dripping Inclined thickness Foam Bump Weak spot or scratch Dirt,stain,grease in edge roll Weak nipple Improper vulcanizing Visible hole20 samples are tested for electrical resistance and 10 are tested for dimension. Thus tested lots are sent to the Quality Control Department for further testing. These are then sent to the Inspection Department, and from there to packing section.Full Product Quality AssuranceIn this section various tests are conducted to measure strength of the condoms, presence of holes etc. Different type tests conducted in this sections are Burst Volume / Burst Pressure Test Water Leakage Test Package Integrity Test Lubricant Quantity Test Burst Volume/Burst Pressure Test:In this test the condoms are subjected to pressure. The pressure and volume will determined in advance normally the pressure is chosen as 1kilo Pascal and volume is 18.51 for 53mm and 14.81 for 49mm condoms. If more than 8 pieces of 310 samples are failed in this test, then the batch will be discarded.

Water Leakage Test:In this test condoms are partially filled with water from circulation tank. There are mainly two types of water leakage test, Hang and Squeeze Method Hang and Roll Method Integrity Testing:This test is done to ensure packing quality. In this testing about 3 condoms from one batch are taken. JIS Testing: This is called Japan Integration Standard test.This is wisely efficient test for standing out the presence of any pin holes. The testing is conducted once in every 45 minutes. Lubricant Testing:Each condom should contain minimum 200mg of lubricant, if the oil content is less than prescribed amount, then the whole lot will be rejected.Structure of Quality Assurance DepartmentManager (QA) - 2

DY. Manager (QA) - 2

Asst. Manager (QA)

Electronic Testing DepartmentThe half products are sending to inspection department, where 100% electronic testing is done. The condoms had been tested for pinholes using electronic pinhole testing machine. The process follows manual, electrical and mechanical device. There are two types of pinhole testing machines: Wet-type Dry-typeThe wet type machine is used to remove the powder, which fills the small holes in the condoms, detects any hole in the condoms, and makes the condom clean and dry the condom by passing it through a heating chamber. The dry machine consists of a carbon-rubber mechanism, which is provided with a high voltage which separates had condoms from the good ones. In this test, the condoms are wrapped on steel moulds and passed through a carbon brush which has charged by electric voltage up to 1600 volts. When the mould passed through the brushes, any pinhole on the condom can be detected. The good condoms are send to the packing department.Before the condoms are tested electronically they should be kept for two days. There are mainly 8 testing machines. There is a safe forum consisting of 16 members. The main duty of the safe forum is work improvement, safety and training, training about entry protocol and housekeeping. The heads of the committee is manager and deputy manager.Structure of Electronics Testing DepartmentSR. Manager

DY. Manager

Asst. Manager

Packing departmentPackaging is a process by which it designs and produces the container and wrapper for a product. It is done to protect the contents in transit, storage and in-use. In the packing section, the condoms are arrange in the automatic machine manually, where rolled naked condoms are input. Condoms are packed with the help of semi-automatic machines. There are two kinds of packing methods which differentiates the condoms: Squeeze packing Square packingSqueeze packing:Here, less lubricating oil is used (250 mg per piece) compared to square packing. This consumes only less foil. The expiry period is four years and is sold in domestic market.Square packing:This contains more lubricating oil (400 mg per piece) and more foil. Expiry period is five years. Export quality condoms are packed in this method.

Structure of Packing DepartmentJGM (PKG)

SR. Manager (PKG) - 3

Manager (PKG)

DY. Manager (PKG) - 2

Asst. Manager (PKG) - 2

Human Resource DepartmentVision Fostering employee excellence in support of building the Nations best Health Care Company.Mission To provide companywide leadership in formulating human resource policies and programs that enhance the quality of employee services and encouraging employee contributions towards sustaining HLL Lifecare Limiteds continued excellence. To collaborate with all other departments in supporting effective recruitment, development and maintenance of a highly competent workforce. To be a strategic partner in creating a work environment which fosters individual achievements, teamwork, integrity, professionalism and accountability. To foster a meaningful, environmental friendly and productive work environment and ensure positive contribution to the community around us.Objectives Exercise leadership in modeling and implementing successful human resource policies and practices that help unleash employee potential. Create an organizational ambience where talents can bloom and support the managements efforts to foster a high performance workforce. Support local efforts to recruit, develop and retain a highly qualified work force by building market practices and effective employer practices into human resource methodologies. Encourage, support, reward and recognize creativity, innovation, and individual and team performance. Provide competitive terms and conditions of employment to the work force through building up a reward and recognition mechanism that provides value for people.The company ensures high quality manpower through selective training and development programs.Human resource process includes: Human resource planning Job work and design Staffing and T & D Performance appraisal and review Compensation and reward Employee protection and representation Organisation improvement

Main functions of HR Department Recruitment and selection Training and development Industrial Relations Promotion and transfer Performance Appraisal Labor welfare Estate management Implementation of official language Employee Welfare benefitRecruitment and SelectionRecruitment is the process of identifying the sources of potential employees and encouraging them to apply for jobs in the organization. Selection is the process of screening the candidates who applied from the jobs and selecting suitable ones for the respective jobs by matching the qualifications of the candidates with the requirement of the posts to be filled.Recruitment in Hindustan Latex Ltd. is through Employment exchange, National dailies, Campus interviews etc

Selection Process Preliminary interview Selection tests Employment interview Checking of reference Medical examination Final approval

Training and DevelopmentHLL Lifecare Ltd. conducts technical and non-technical training and development activities to its employees. The training for different categories is: Executive Training Programs (ETP) for all officers from general manager to assistant plant manager Supervisory Training Programs (STP) for supervisors and fore man Workers Training Programs (WTP) for all workers from grade 1- 6. HLL also sponsors employees for external training programs in specialized areas of functioning. Training in HLL is conducted as per the training needs identified for various categories of employees.Industrial Relations Industrial relations in Hindustan Latex Ltd. is concerned with wage administration, settlement of demand of unions, remittance of tax, reports on accidents, disciplinary actions against misbehaving staffs and employees etc. industrial relations in all units of Hindustan Latex Ltd. have been cordial and peaceful and the welfare measures are improved from time to time. During Feb. 2001 the company entered into ten -year long - term agreement with the recognized trade unions. The terms and conditions of service and the productivity norms were settled .Its functions include Operating the grievance cell Settlement of disputes Disciplinary action Collective bargaining Correspondence between trade union and management Proceedings regarding statutory returns Remittance of property taxes Reports on accidents

Promotion and TransferPromotion depends on the basis of seniority, merit, and vacancy. The HR department deals with promotion when vacancies are available on higher grades base on Seniority Reservation list Performance appraisal Pay fixation and grade seniority list

Performance Appraisal Performance evaluation is done annually for workers, supervisors, and executive separately. Factors affecting the key performance indicators (kips) of each job are identified and evaluated as per the importance Each factor has five descriptions The evaluator selects the best one that describes the factor of performance of each employee. Performance of the executives is evaluated by the corporate hr. The employees who get excellent rating for two continuous appraisals will be recommended for the fast track promotion. And also if an employee gets VERY POOR rating for two constructive periods, he will be recommended for termination.

Welfare sectionThe Section looks in to the Welfare Activities of all the employees of the organization. These Welfare initiatives by HLL have strengthened the bond Employee Welfare Benefit:Employee welfare benefit is otherwise known as fringe benefits, canteen facility, recreation facility, transportation facilities, etc. Members of employee welfare fund receive sickness benefit, debt relief, and scholarship to children of members, etc.The employees are given liberalized leave rule. Welfare MeasuresHLL Lifecare Ltd. provides a lot of statutory as well as non-statutory welfare measures. They include:Welfare activity Medical facility Canteen facility Co-operative society Accidental benefit scheme First aid Recreation facility

ESI (Employee State Insurance) Sickness benefit Disablement benefit Dependent benefit Maternity benefit Funeral benefit Advances Festival advance Home building advance Allowances House rent allowance City compensatory allowance Shift allowance Conveyance allowance Education allowance Washing allowance Stitching charges allowance Official Language ImplementationBeing a central Government undertaking HLL is committed to promote the national language. The Hindi Section under an Assistant Manager is responsible for this all orders and records are translated in to Hindi. The library is also functioning under the Personnel Department.

Structure of HR Department

DY. General Manager (HR)

Manager (HR)

DY. Manager (HR)

ASST. Manager (HR)

Marketing DepartmentWith two decades of dedicated efforts in brand building and market development, HLL has developed a sound marketing infrastructure and introduced an extensive range of its contraceptive, hospital and healthcare products, in the domestic and global markets. The company has identified marketing as one of the thrust areas to increase its marketing share. The companys Head Office is situated at Poojappura in Trivandrum. The regional office of the marketing department is operated at other places like- New Delhi, Chennai, Calcutta, Bangalore, Mumbai and Lucknow.HLLs large marketing network has been delighting its customers over the last two decades. Servicing 200000 retail outlets, covering 3500 hospitals, reaching over 30000 medical professionals, it has over 2800 stock points, 700 frontline team members placed in every town, with offices in all metros and mini metros, and reaches over one lakh villages in the country. HLL is also one of the leading social marketing organizations in the country in the area of contraceptives - with a market share of over 70 percent in the rural and semi urban markets. On the global front, HLL brands today reach more than 115 countries.PricingPricing is a major stage in marketing .HLL Lifecare Ltd. sets its price according to the variances of products and the market secured by each product. The prices are basically fixed on the basis of cost-plus pricing. In the contraceptive market, HLL acquires 16% market share and comes behind JK Group and TTK. HLL is trying to is trying to position itself as the market leader.Promotional Activities The promotional activities of HLL Lifecare Ltd. includes advertising, sales promotion, and personal selling.Advertising - HLL Lifecare Ltd. is assisted by a number of advertising agencies. This activity is undertaken by its branch in Chennai. It consists of both indoor and outdoor advertising. The indoor advertising consists of press publicity and broadcasting (television, radio).Personal Selling - HLL has a team of sales representatives in different parts of the country who helps in promoting sales to great extent. Spot incentive offers, monthly or quarterly incentive schemes are offered as a part of Personal Selling.Sales Promotion - As a part of sales promotion HLL offers incentives to stockiest and retailers. Free cartons are allocated to the dealers when they purchase a specified number of cartons. This in turn motivates the dealers to purchase more and become loyal customers of HLL. Occasional gift schemes, scratch and win schemes etc. are provided to retailers. Product MixIt combines the physical product services, brand and packages. HLL manufactures various products like condoms, blood bags, contraceptive pills, surgical sutures, gloves, tissue expanders under different brand names. E.g. condom has different brands like Nirodh, Moods, Rakshak, Ustad etc. HLL has both O.T.C products like condoms and ethical products like blood bags , sutures and so on.Material Testing Department To maintain high quality products providing to society, HLL Lifecare Limited has a material testing lab which checks the quality of raw materials supplied to the company. This section keeps a constant watch over the inputs and reports its findings to the concerned departments. This section also entrusted with the design and art work of packages and cartoons and ensures that all displayed as per statutory requirements.Research & Development Department HLL Lifecare Limited gives more importance to Research and Development department. As the company is in contraceptive and healthcare industry, which is highly consumer sensitive industry, more care has to be given to research and development activities .During the year the company proposes direct investment to strengthen its R & D.Objectives Development of new products. Development of new technologies Absorption / Adaptation / Assimilation of new technologiesMajor Activities Development of better quality raw materials in the manufacture of natural rubber based male contraceptives Research on Technological improvement Studies on package development Environmental studies and resource conservation System improvement and standardization Customer complaint handling including investigation, corrective and preventive action etc Improvement in the quality of product and packing

Structure of MT and R&D

DY. Manager (MT AND R&D)

SR. Manager (MT AND R&D)

Stores DepartmentStores basically consist of 5 sections namely:1. Receipt store2. Chemical and packing material store3. Engineering store4. Stationary store5. Finished goods storeThe store has two depots:1. Peroorkada factory depot2. Menomkulam (central ware corporation)HLL follows 5S Sort Set in Order Shine Standardize SustainFunctions Proper receipt, storage, handling of incoming materials. Keep traceability of all materials received in stores in each level. Control of inventory. Issue of materials as per the requisition received from the concerned department. To efficiently dispose unwanted materials.The store is based on the FIFO system that is First In First Out. The items are coming first are to be dispatched first, only exception if there is a genuine reason like export quality under the special note. There is no EOQ policy in HLL. The store has a regular auditing system.Annual requirement for all the departments are to calculated and intended from sales. Material received and stored through MAN (Material Arrival Note). The lab will check the quality and quantity and accept the material, otherwise reject, these boxes have red tag and supplier will be intimated and they have to take back at their risk. Then a Material Receive Record is prepared and it is given all the information about the supplier. Before the inspection a yellow tag is knotted this gives all the information about the supplier, batch number, quality. After the inspection a green tag is noted. If any of the items is excess to the order, then it is packed separately and a blue tag is noted. The green tagged items are then stored in respective stores and racks and are sequentially recorded in the database with all the information like the section, rack number. Then according to the MRF (Material Requirement Forum) from the departments items are dispatched all the items will be detected from rack through the ORACLE data base and is dispatched to different departments.

Sales DepartmentThe finished goods are stored in depot. Sales department deals with supply of product to government of India. Dispatch of branded condoms for domestic sales and export as per detailed advice from HLLs marketing departments arranged by sales department. The territory officers canvas orders, then intimate in region head, then to the sales department. Sales department plays a pivotal role in HLL. There is a good coordination between production and sales departments.Objective To ensure proper dispatch in time To ensure prompt payment of receipt from ministry of kerala in specified period

Function Sales department mainly takes care of government orders. HLL Lifecare Ltd, has signed a MOU with Govt of Kerala . So all Govt. Orders are routed to sales department directly and from there to production department invoicing, billing etc. are done by the sales department. A second main function is to sell the miscellaneous items especially waste materials, metal scrap, and rejected condoms etc. Metal scrap trading corporation (MSTC) usually purchase it by getting intimation and raising quotation.Integrated MIS is being upgraded for placing production details. Order for purchase by Government agencies is placed through sales & purchase MIS system. Sales procedure must contain following details: Order number and date Accounts number and date Quality order Unit Rate per unit Total cost per unit Total cost price Address of consignee Date of delivery to each consignee Details of inspecting authority Terms of deliveryThe Transportation cost is free, because HLL has one year tender for the transportation. VAT, Cess all is applicable to HLL Products.

Structure of Stores and Sales DepartmentDGM (Stores & Sales)

SM (BO UNIT)DY. Manager (Stores & Sales)

Safety & Environment DepartmentMissionTo create and maintain a safe and environmental friendly work area for the employees by providing work standards, training, resources and updated regulatory compliance and maintain a procedure for emergency preparedness and response system to protect the factory and public. The company has 3 systems which are: Fire Hydrant system Fire Extinguisher Fire Detecting System or Fire AlarmThe above mentioned systems are installed in each department of the office and employees are also given training upon how to implement these systems or to take further steps in case of emergency. In order to achieve the mission, the safety department also takes pre accident and post-accident strategies.HLL Lifecare Limited has integrated safety measures of peoples and environment protection with the production activities of the company. In addition to this, there is SHE Policy for the company. The company has a safety officer. The statutory requirements regarding safety & environment management measures are being complied with as and when required.ObjectivesThe Safety & Environment Department has a role in Devising incident prevention strategies Maintain healthy work environment Devising strategies to meet emergency situations Evaluate all legal compliances related to PCB Prepare and send all monthly ,quarterly or annual returns to the KSPCB and will be responsible for renewal of air water and hazardous waste consent

Safety, Health & Environment (SHE) Policy

HLL Lifecare Ltd is committed to protect environment, eliminate occupational hazards & ensure safety of employees & subcontractors through: Monitoring & controlling the impact of its activities, products & services on a continual basis. Adopting safe operating practices with an emphasis on social accountability. Facilitating employees training & their environment. Pollution mitigation through adoption of best practices. Periodic review of Safety, Health & Environmental Management Systems. Conserving materials, energy & reducing waste at source & encouraging usage of renewable energy resources.

Interrelationship with other DepartmentsThe objectives of Safety & Environment Department are achieved by participation of all departments for Implementation of incident prevention strategies, emergency situation strategies and environment management system in the factory.Internal communications, safety audit observations, safety inspection reports, incident investigation reports, Employee Representative Meeting and Safety Committee meetings are the media used for interacting with other departments. Representative meeting is conducted by Head of Personnel Department. Pre-incident strategies include risk assessment, engineering application, issue of safety work permit, education, training, creating enthusiasm and enforcement of instructions.Safety department will devise incident prevention steps in consultation with concerned section-in-charges.HR department will make necessary arrangements for conducting training.

Procedure As per the requirement of Factory Act 1948, there is a Safety department to devise safety measures in the factory. Three strategies pre-incident strategies, post-incident strategies and emergency situation strategies are devised by Safety & Environment Department to ensure safe working condition within the factory. Incidents/Accidents are investigated and measures for non-recurrence of similar situations are also recommended. Safety committee and Employee Representative Meetings are formulated and operated as a part of employees participation approach. Safety Committee meeting is conducted by Unit Chief and EmployeeSafety audits are conducted in various sections and observations arefor creating enthusiasm among employees safety awareness materials shall be displayed by concerned department at different locations. Competitions on various cultural items shall be conducted on an annual basis. Safety manual is prepared based on the requirements of ISO 9001, ISO 13485, and ISO14001 & OHSAS: 18001.Monitoring of ammonia, dust and noise shall be conducted for monitoring for maintaining a health work environment.The post-incident strategies include first-aid treatment to the injured employees, reporting of incidents, investigation of incidents and devising incident prevention steps for the future.In case of incidents the first-aid is given at the Ambulance room and subsequently, if needed, at the nearby hospitals. Preliminary reporting, investigations of the incident are initiated by the concerned section. Safety officer, wherever applicable, will do detailed investigation. Safety officer also does incident analysis on annual basis along with suggestion for corrective measures for eliminating repeated incidents. Factory buildings are protected with fire hydrant points, smoke detectors and fire alarm systems. Emergency preparedness activities are made to control eventualities. Relevant Act/Rules in connection with Safety & Environment protection are complied.

Structure of Environment & Safety DepartmentUnit Chief

JGM (S & E)

DY. Manager (S & E)

Finance & Accounts Department

The finance and accounts department is headed by the finance manager.

Objectives The objective of the company is the proper and optimum utilization of the financial resources of the company together with profit maximization and wealth maximization.

FunctionsThis department undertakes all the investment decisions, cash flow planning and management, budgetary planning and monitoring and fixing the budgetary norms. The finance department helps the management by introducing and operating proper internal audit system and also helps CMD in corporate planning and in financial vetting of all proposals from the basis for decisions and forms the financial policies of the company.Earlier, the companys bankers were1. State Bank of India2. Punjab National BankNow, the major bank is SBI. The major customer of Hindustan Latex Ltd. is the ministry of health & family welfare. Production of condom is based on the orders received, which is normally placed 2 months in advance.Accounts Prepared1. Ledger section 2. Party bills section 3. Payroll section 4. Cash and computer section 5. Internal audit section 6. Costing and finalization of accounts 7. Working capital1. Ledger section Ledger section performs functions such as passing and settlement all miscellaneous advances, freight advances, local purchases, personal accident claims of all employees, bills connected with work/ telephone / water charges / excise duty etc2. Party bill sectionIn this section the accounts department certifies the bills and releases cash cheques accordingly. This section deals with service bills related to computer, typewriter etc. Bills are mostly related to contract work. 3. Payroll cash and computerSalary is dispersed by the section number of leaves taken by the employee is taken into consideration while disbursing the salary. Data relating to attendance is obtained from both the time office and from personal department. Deductions are made from salary as payments to provident fund, income tax, canteen etc. this section also sanctions vouchers and issue cheques. Payroll data is fully computerized.4. Internal audit Scrutinizes all the filesof the employees relating to annual increment, promotion , transfer etc. Scrutinizes all purchase proposals, comparing statements connected with supply order and purchases 5.Costing SectionCosting section deals with the preparation of Quarterly Financial reports, monthly profitability reports, Budget, Bank statements etc. Profitability trend & Wage analysis is done on the basis of Monthly reports.6. Finalization of AccountsThis section deals with the preparation, Co-ordination & assists in the preparation of Final accounts of the Company. It also assists the statutory auditors of the company.7. Working capital HLL kept 10 core rupees as working capital. This amount is kept in State Bank of India. The amount will issue based on Inventory, credit ratio etc.Analysis of Financial StatementsFinancial statement analysis is the process of determining the significant operating and financial characteristics of a firm from accounting data. The Profit & Loss Account and the Balance Sheet are indicators of two significant factors-profitability and financial soundness. Analysis of financial statements means such a treatment of the information of the two statementsas to afford a full diagnosis of the profitability and the financial soundness of the firm concerned.Objectives1. To estimate the earning capacity of the firm.2. To gauge the financial position and the financial performance of the firm.3. To determine the long term liquidity of the funds.4. To judge the solvency of the firm.5. To determine the debt capacity of the firm.6. To decide about the future prospects of the firm.7. To know the progress of the firm8. To measure the efficiency of operations.

Structure of Finance DepartmentJGM (FIN)

DY. Manager (F)Manager

Asst. Manager (F) - 2

Purchase DepartmentPurchase department in HLL Lifecare Ltd was set up right form its inception.Functions The purchase department is concerned with the purchase of any material required for the smooth working of the company - right from stationery needed for the office to raw materials or machines needed for the plant. The major decisions concerned with the purchase department are regarding the purchase of materials required for the plant.At first market demand is assessed or projected. The proposal comes to the purchases department. They decide on whether to make it or buy. Along with production plan, material requirement plan also takes place. Purchase department contacts marketing department and arrive at consensus regarding production and bill of materials are made. Tenders are invited thereafter. Depending on the value of indent, the type of tender is decided. In an open tender, bid system- technical or commercial /price bid, is followed.Followed CBC guideline, whoever qualified in technical bid, price bids are opened. After recommendation is made, proposal is forwarded to stores purchases committee. After SPC approval, the company releases order. Once materials are received, material arrival note is made. Testing department tests it if parameters are met and approves it. Material receipt report is made.Bill, purchase order and MRR are needed to make payment to vendor. If material is rejected, rejection note comes from testing department to materials department and the lot is rejected.The raw materials are procured in the following ways: Purchase by limited tender Purchase by open tender Normal purchase Local purchaseThe functions of purchase departments are Receive the intend See what is the item, whether it is capital or revenue Evaluation of the item The functions of this are as follows: Decide on the tender whether it is open, limited, single, floating or closed tender Vendor rating is to be done based on quality, final performance, delivery and price Receipt of order Getting recommendation from the user or negotiation if required Getting the Stores Purchase Committee approval as per the delegation of powers Releasing orders Liaison with other party, store, inspection departments and with accounts Bill, Purchase order, MRR are needed to make payment to vendor. If material is rejected, rejection not comes from testing department to materials departments and the lot is rejected.

Structure of Purchase DepartmentUnit ChiefDGM (PUR)

DY. Manager (PUR) - 2Manager (PUR)

Asst. Manager (PUR)

Engineering DepartmentBased on the nature of operation the Engineering Department is further divided into the following sections with separate section heads. 1. Mechanical Section2. Utility Section3. Electrical Section4. Instrumentation SectionMechanical SectionMechanical Section plays a key role as a service section to keep the plant and machineries in satisfactory condition according to the standards set by the management.The primary functions of Mechanical Section include:1. Maintenance of plant and machinery 2. Inspection of all incoming mechanical materials / spares / equipments indented by Mechanical Section 3. Modification, New Installation, Technology up gradation and continual improvement of equipments / machineriesUtility SectionUtility Section mainly does Pipeline works. There are different types of pipelines, like Steam line, Airline, Waterline, Pumps etc. Repairing of these pipelines is one of their major responsibilities. Air compressor, generator set, fork lift, chiller plant, a/c maintenance, operations & repairing are their other major functions.Electrical Section Its objective includes the provision of uninterrupted power supply to the company by maintaining the incoming supply and distribution system in good condition. Company continue to strive to reduce losses by eliminating breakdowns, defects and accidents while enhancing the profitability of the company and creating a favorable working environment for all employees thus marching ahead towards excellence in every area of business. Electrical Section plays a key role in the service section regarding the power receiving and distribution system and to keep the plant and machineries in satisfactory condition according to the standard set by the management.Primary functions of Electrical Section include:1. Power receiving and distribution2. Preventive maintenance3. Breakdown maintenance 4. Winding and overhauling of motors5. Inspection of incoming electrical materials6. On the job training to all electrical techniciansInstrumentation SectionInstrumentation Section is in charge of the following activities.1. Repair and maintenance of process control equipments used in process line.2. Calibration of test and measuring equipments as per ISO standards.3. Breakdown maintenance of instrumentation system.4. Periodic, Preventive and Scheduled maintenance of instrumentation system.5. Inspection of incoming materials.6. Training for instrument technicians.

Project DepartmentThe main function of the project department is the implementation of projects. Top management takes the decisions about the projects. There is a project team consists of four or five experts and has a team leader. They make project feasibility studies and its evaluation. Cost benefit analysis and break even analysis are also done. They consider the project in terms of profit, its payback period, annual returns, incoming and outgoing cash flow. The project which gives return within four or five years is considered as feasible and is accepted. For this the internal Store Purchase Committee approval and administrative sanction is needed. If the project is of above fifty lakhs the Board of Directors approval is needed and if it is below fifty lakhs the Chairmans sanction is needed. After getting approval the next step is the implementation of project. Planning, scheduling and following up (monitoring and controlling) of project is done till the completion of the project. Implementation process has different steps, tendering, preparing proposals, comparison and negotiation.

Structure of Project DepartmentUnit Chief

Manager (PROJ)

Asst. Manager

Information Technology DepartmentIt