Orientation Report Mohamed Juma Albahar

Dubai Electricity and Water Authority

Training Department

Orientation Report

Done by

Mohamed Juma Albahar

P & P (Generation)

PRN 15912

June 2005


Orientation Program

Daily Report

Department: -

Training/Administration/Personnel

DATE

25/04/2005

Day no

1

Duration

7 hours

Training Department

This department is in charge of organizing and scheduling:

Internal & External training programs

Orientation programs (for the new staff …).

Scholarship programs for HCT students

It has different activities. The main one is to look after trainees, who joined DEWA and to co-operate

with their departments in case if they need any training course. Another activity is to help the trainees

in solving any problem faced during the training period. It also guides the trainees to the different

department during orientation period and they are responsible for all training reports. In addition to

DEWA employees, they look after summer trainees. Finally, they take care of their part on DEWA‟s

website.

Administration Department

The activity of this department is to provide different services for all other departments. These

services are shown as follows:

The mail.

Office equipments such as furniture, photocopiers and so on…

Staff accommodations.

Uniform and safety shoes.

Fuel cash.

Reconciliation of EPPCO reports and budget.

General services.

Business cards for the staff.

Stamps

Canteen

Purchasing of miscellaneous items.

It is responsible for all office equipments, vehicles, accommodations, uniforms, furniture and Eppco

fuel cards. In addition to this post office and exchange office is attached to the administration. For

each facility there is one employer or more to take care of it. This department holds meetings in order

to accept other department needs.

Personnel Department

This department is responsible for recruitment process. Another important activity is replacement in

case of terminations, resignations and retirement. Another activity is to receive manpower budget

from other department They also take care for local advertisement and overseas advertisement.

Finally, this department looks after time recording, sick leave and late attendance.

In general Personnel Department is responsible for all facilities provided to the staff. The allowances,

leaves, salaries, benefits and others which are mentioned in the following list:

1- Payments of salaries.

2- Overtime.

3- Annual Increment.

4- Personal Accidents.

5- Gratuity for Expatriates / Pension for UAE Nationals.

6- Accommodation.

7- U.A.E. Driving License.

8- Voluntary Life Insurance.

9- Medical Cover.

10- Catering facilities.

11- Annual tickets.

12- Technical Library.


Orientation Program

Daily Report

Department: -

Safety Department

DATE

26/04/2005

Day no

2

Duration

7 hours

This department is responsible for providing the safety equipments and facilities (shoes, safety boots

and uniforms).

It spreads the safety awareness across the entire authority by organizing several safety courses and

sessions.

It looks after the overall safety system in DEWA. The department got the ISO Certificate in safety

and it wants to go further. This department has different activities. First of all, it does different type of

safety inspection. Inspection includes construction sites, substation, roads and other areas. Secondly it

does investigation for accident and near miss. Thirdly, it provides safety courses, booklets and

training. Another role is to provide safety equipment and aids for various DEWA building. Finally to

make different type of reports such as accident frequency rate and accident severity rate.


Orientation Program

Daily Report

Department: -

Distribution & Construction Department

DATE

27/04/2005

Day no

3

Duration

7 hours

This department has lots of activities, the following sentences shows these activities:

33KV substation equipment installation, commissioning, updating and modification.

11-6.6KV substation equipment installation, commissioning, updating, and modification and

system voltage conversion.

33KV, 11 & 6.6KV cable commissioning (Department &Contractors) circuit modifications;

System Voltage conversion.

33KV, 11 & 6.6KV Power and 33/132KV Pilot Cable testing and Fault Rectification. Route

tracing and identification of cables.

33KV, 11 & 6.6KV Cable Route Patrolling, Check Diversion of cables under DM and other

project works and Check drawings received from CSD and issue NOC clearance.

6.6-11-33KV cable jointing or termination, Conduct test for conductor‟s jointers, Assist MD

during emergency and Mechanical fabrication works for DCD and inter-departments of

DEWA.

Scheduling and budgeting coordination.

In order to execute these functions the distribution construction department is bifurcated into the

following sections:

33KV Substation Equipment Installation.

11-6.6KV Substation Equipment Installation and Equipment moving.

Cable commissioning (Departmental or Contracts).

Cable testing and fault Rectification.

Road works and Patrolling.

Cable Jointing / Termination and Workshop.

Scheduling, budgeting and coordination.


Orientation Program

Daily Report

Department: -

Maintenance Department

DATE: -

30/04/2004-01/05/05

Day no

4 & 5

Duration

14 hours

Maintenance department is consisted of many sub departments. All these sub division works together

to keep the system running in good condition.

This department is considered as one of the biggest and most important departments and it has an

essential role in the system. It is divided into six sections that have different jobs and responsibilities.

Protection and Commissioning Section

Routine Maintenance.

Testing & Commissioning.

Instrument testing and Calibration.

Test & Condition Monitoring Section

Testing and commissioning

Conditioning monitoring

Laboratory

Transmission Maintenance Section

Preventive maintenance.

Corrective Maintenance

132KV Cable Section

Patrolling the cable route.

Site supervision.

Cable protection on site.

Sheath checking.

Sheath fault repair.

Oil alarm and Trip pressure checking.

Oil filling.

Emergencies coordination.

Distribution Maintenance Section

It is responsible for all maintenance activities in all 33/11-6.6KV substation equipment in Dubai City.

Overhead Line Section

Live line washing of 400/132KV OHL insulators.

Live line washing of 400KV OHL terminal equipment.

Manual cleaning/routine maintenance of 132KV OHL terminal equipment and line insulator.

Night patrolling of 400/132KV OHL.

Routine maintenance of 33KV OHL.

Patrolling of 400/132/33KV OHL.

Supervision of 400/132/33KV line construction being done under contracts.

Attending emergency in 400/132/33KV OHL network.


Orientation Program

Daily Report

Department: -

Jabel Ali Power Stations

DATE: -

02-3/05/05

Day no

6 & 7

Duration

14 hours

Jebel Ali power stations are the main stations for electricity generation and water desalination.

Talking.

The first two power stations known as "A" & "B" were built in stages during the period 1961 – 1973.

There were 21 diesel generators with different capacities from 360 KW to 6.2 MW and with a total

capacity of 60 MW. In 1974 Satwa Gas Turbine Power Station was established and it was called C

station. It was completed in 1978. It consists of 16 simple cycle gas turbine generators with capacity

from 9 MW and total output of 320 MW. The station is currently used as an emergency standby since

it operates on expensive diesel oil which is also not environmental friendly.

After that station "D" at Jebel Ali associated with steam turbines in 1976 to increasing demands for

both drinking water and more economical/clean power generation. Steam power and desalination

station ("D" Station) was put in to operation in early 1979. It consists of 5 steam turbine generating

units each of 68 MW capacities and 5 multi stage flash desalination plants each of 3.45 MIGD

capacities. "D" Phase II was commissioned in 1984. It consists of 3 steam turbines generators, each

at 75 MW capacities associated with 3 MSF Desalination plants each of 6.86 MIGD capacities. Total

installed capacity at Jebel Ali power and desalination station "D" is 650 MW of power and 31.46

MIGD of water.

"E" Station Phase I consist of 3 Gas Turbine generators each of 84 MW capacities and 4 MSF

desalination plants each of 7.0 MIGD capacities. "E" Station was extended under Phase II in 1992 by

adding 2 simple cycle gas turbine generators each of 90 MW capacity.

"G" Station consists of 4 Gas Turbine generators each of 114.25 MW capacity and 8 MSF

Desalination plants each of 7.5 MIGD capacities. To increase the overall efficiency of the station 2

BPST each of 71 MW capacity are added to produce free of fuel cost power.

"H" Station is in Aweer and it consists of 6 simple cycle gas turbine generators each of 100 MW

capacities. It is a peaking, remotely controlled and emergency standby station. It will replace "C"

Station.

"K" Station now is operating for desalination purposes for it‟s I phase. For future demands "L" phase

I is under the commissioning procedures and “L” phase II station is under construction.

For further future demand, “M” station is still at the Tendering procedure.

Operation

Operation is responsible for controlling the generation of electricity and water desalination. The

productivity of the plant. It also controls the temperature, levels viscosity flows and different thing

from its control room. It takes care of any shut down of any units. They also increase the productivity

sometime to compensate the shutdown of another unit.

Maintenance

This department is divided to other sub divisions. These sub divisions are mechanical maintenance,

electrical maintenance, instrumentation and control. Each of these departments responsible for

preventive maintenance, breakdown maintenance and major maintenance. Each department deal with

their area.


Orientation Program

Daily Report

Department: -

Projects/Internal Audit/TQM/Human Resources

DATE

04/05/2005

Day no

8

Duration

7 hours

Projects Department

This department is divided into four sections, these sections are:

Transmission.

Distribution.

Drawing.

DIS.

Transmission section

This section is responsible for:

Dealing with HV Substation s such as 400KV and 132KV.

Dealing with medium voltage Substations such as 33/11-6.6KV.

Procurement of 33/11/6.6 KV and other relevant items of materials for 33KV Substation s.

Distribution section

This section is responsible for:

Providing the consumer with power supply.

Laying 11KV cables.

Preparing Substation site plan / layout and issuing/clearing No Objection Certificate (NOC).

Procurement of 11KV equipment and monitoring stock level in the store.

Drawing section

The main activities for this section are the following:

Project Drawings:

NOC‟s for Project works (400KV, 132KV, 33KV):

Issue for NOC‟s for Roads works:

Issue of NOC‟s to ETISALAT, Drainage, Water Lines, Street Lighting,

Clearance of NOC‟s applications for building permits and demolition of the

Paving works and general works.

Building.

Site plans for the Substations.

Substation Layouts.

Using DIS.

DIS section (Distribution Information Section)

DIS, Distribution Information Section, is a Geographic Information Technology which consists of a

combination of several software that are used to collect, compile and create a complete electricity

utility network information system with respect to its geographical reference.

The main features of the system are:

Capture of all DEWA utilities network like substations, cables, etc.

Utilization of the data for day to day functions like issue of NOC, CAR.

Internal Audit

The main purpose of this department is to insure that the authority‟s system is similar to the

international standard. This is done by an internal control for management, operating, financial, and

administrative and the computer based control. This party always checks on other DEWA‟s internal

parties in order to be sure that they are working as per plan. They also keep the GM informed of the

dept‟s plans, activities and the results of the audit.

Business Excellence

It was called the Total quality management, and its main purpose is to satisfy internal and external

customers and suppliers by integrating the business environment, continuous improvement and

breakthroughs with development, improvement and maintenance cycles while changing

organizational culture. Moreover, it has a main duty which is to improve DEWA system in order to

be match with the international standard (ISO).

DEWA Quality Policy is as following:

DEWA’S MOTTO:

“WE WORK FOR YOU”

DEWA’S VISION:

“TO BECOME AND REMAIN ONE OF MOST DEPENDABLE AND EFFIECNT UTILITIES

WORLDWIDE”

DEWA’S MISSION:

“TO MEET CUSTMOER SATISFICATION THROUGH EFFICIENTLY PROVIDING RELIABLE,

CLEAN AND SAFE SUPPLIES OF WATER AND ELECTRICITY PROMOTING DUBAI AS

THE PREFERED CHOICE FOR BUSINESS AND INDUSTRY”

Human Resources department

This department is responsible for providing and preparing different activities, these activities are

described as follow:

Develop enhancements to implement Human Resources process, establish and monitor

standards, i.e. relating to performance/potential assessment, job analysis and evaluation,

reward mechanism, succession planning, employee communications, etc

Manage, implement and monitor employee relations programs.

Provide integrated support services related to recruitment and training activities in

cooperation with responsible section heads.

Obtain and evaluate feedback and suggestions from employees and line management.

Support the recruitment section in manpower planning and control.

Establish succession plans and individual development plans and coordinates their

implementation.

Develop career path models and their approved implementation.

Propose objectivity enhancement to the Performance Appraisal System and assist in

developing a refined assessment process. Coordinating the implementation of approved

process changes.


Orientation Program

Daily Report

Department: -

System Operation Department

DATE

07/05/2005

Day no

9

Duration

7 hours

The organization structure for this department is according to this list:

Planning section

Operation section (Control Room)

Field operation section

SCADA section

Software section

Reporting section

Training section

Planning section

The main activities for this section are the following:

Review UFLS Schemes. Preparation of Daily Distribution Outages (33/11/6.6/0.4 KV), and

obtain necessary document (CAR, NIS, Panel Clearance, etc.).

Preparation of monthly/yearly outages schedule for 33/11/6.6/KV (Bus-Bars, Over Head Line,

and RMU)

Coordinate with other of DEWA‟s (Departments/Consumers) in regard to outages and

obtaining necessary information and document.

Preparation of Switching Program for 33KV outages.

Preparation of Contingency Plans for 33/11/6.6 KV outages and circuit modifications.

NIS arrangement (if required) and checking.

Ownership Boundary & VIP consumer identification.

Review of network performance on a daily basis and follow-up abnormalities.

Receipt of all requests for works and/or outages in the system.

Co-ordinate work requests and outages.

Submit daily/monthly/yearly outage and commissioning schedules.

Prepare contingency plans for 400/132. KV outages.

Prepare Switching program.

Perform steady state system studies under various conditions, using PSSE & DLS programs.

Forecast system loads and requirement.

Prepare generation unit commitment.

Update & issue ISO procedures.

Operation section (control room)

Monitor events and activities of Transmission and Distribution systems and initiate required

actions.

Restoration of system normalcy after disturbances.

Approve and arrange emergency forced outages according to system conditions.

Approve and arrange emergency forced outages according to system conditions.

Maintain system conditions information up to date.

Report abnormalities in the system to the concerned for actions.

Liaise with consumers for power supply grievances and initiate actions for remedy.

Maintain the System Voltage at all levels within prescribed limit.

Monitor System Frequency unites in coordination with generating stations.

Maintain record of all operations and other significant events.

Liaise with generating station s to start/shutdown generating units as required by the system

requirement to maintain spinning reserve of 120 MWs all the time.

Prepare daily operation reports.

Field operation section

Arrangement training and necessary information to the staff.

Arrangement of required tools and instruments.

Ensure the safety and the implementation of it.

Coordinating with other departments.

Working to serve dewa polices and its strategic plan.

Providing the necessary instruction and procedures for the work.

Monitoring, commissioning and isolating (outages) transmission and distribution system

network (400kv, 132kv, 33kv, 11kv and 6.6kv).

Attending emergency cases (tripping, off supply, power problems etc).

Monitoring the quality of distribution supply (low Voltage).

Feed back about equipment performance.

Comments in equipment specification.

Development of the system.

SCADA section

Maintain equipment connected with SCADA/EMS/DMS system.

Attend SCADA related faults and effect necessary repairs. Arrange for external

support when required.

Ensure availability of spare parts.

Maintain UPS.

Commissioning of new RTU in Distribution Substation.

Upgrade existing SCADA RTU‟s, SCS System and communication equipment in

existing distribution substations to provide SCADA coverage for additional

switchgear panels.

Supervise commissioning of new SCADA RTU‟s in Transmission substation in

Turnkey contracts.

Manage new water SCADA project.

Maintain and update the communication networks connected with

SCADA/Protection/Radio System.

Fault attendance and repair of communication clearance to Pilot Cable outage.

Prepare technical specifications, clarify comments and witness project works.

Establish new distribution RTU data communication.

Coordination with UAE Ministry of Communication for renewal of radio licences and

allocation of frequencies.

Configure & manage BDH for data communication of new 400 & 132 Kv S/S.

Software section

Create Database, Displays, Operation System, Software applications & its maintenance.

Support the Operation Personnel in use of software and effect changes to fulfil operational

requirements

Administrate and maintain the GRS system.

Monitor and upgrade the SCADA and Office LANs.

Updated the OZI and the ring diagrams in DEWA PORTAL.

Improve all electronic services within SOD (e.g. on line job management).

Coordinate and participate in SCADA Water projects.

Attend all Database and system problems.

Synchronize the database between SCC and ECC system.

Log all system problems and follow up with the contractor.

Install and test the fixes on both ECC and SCC systems.

Reporting section

Prepare Annual Report

Prepare Quarterly reports

Prepare Monthly Report

Prepare Daily Report

Prepare Summer Load Report

Prepare Voltage Violation Report

Major Occurrence Report

Reliability Figures for Occurrences

Analysis of daily Occurrences in transmission & Distribution system.

Maintain customer complaints

Recommend pro-action/preventive action

Maintain power supply quality.

Maintain & update system and substations information that includes the latest modification

took place in the system. This includes auditing of the execution of the projects & system

modifications.


Orientation Program

Daily Report

Department: -

Consumer Services Department

DATE

08-09/05/2005

Day no

10 & 11

Duration

14 hours

This department takes care for customer demand. It‟s the one who install all requirements for

consumer in order to get good supply of water and electricity. No objection certificate for electricity

is issued in this department. The department has offices in various places, which are customer

services. These offices receive complains from consumer. These offices are Burj Nahar office, Al

wasl office, Satwa office and Rashideyah office. The field office is located in Al remool area. This

office has its team which deals with cable laying and termination.

This department has lost of activities and responsibilities which are taken by the following section

within this department:

Planning & Estimation Section

Design & Inspection Section

House Connection (Water) Section

Field Works Section

Customer Service Sections-Deira, Bur Dubai & Hatta

Planning & Estimate Section:

This section is responsible for the issue of clearances/NOCs, registration of application, issue of

estimates, Supervision of DEWA‟s contractor‟s work (AL Ramool Field Works Office) for laying

Low Voltage service cables, installation of mini distribution pillars, etc. and job costing for the LV

electrical works.

Design & Inspection Section:

The main responsibility of the above section is to review /approve Drawings submitted by electrical

contractors and consultants for consumers‟ LV wiring installation and further inspection and testing

at sites prior to connection, installation of kWh meters & release of power supply and preparation of

new connection reports for billing purpose. The sections also maintain records of all metering and

attend Low Voltage (L.V) meter related complaints.

House Connection (Water) Section:

This Section is responsible for registration of application, Issue of estimates, installation of water

meters, release of water supply to consumer and preparation of new connection reports for billing

purpose. This Section also maintains records of all water metering and attends meter related

complaints.

Field Works Section

This section has been assigned with responsibilities for monitoring and maintaining of actual loads on

substation transformer and LV feeders and Consumer/feeder identification & recording and

processing of „NIS‟ (Notice of interruption of supply). The section also coordinates for maintenance

works of load/feeder shifting and Data Information System (DIS) projects.

Customer Services Sections-Deira, Dubai & Hatta

The consumer‟s complaints on Electricity & Water connections are being attended round the clock by

three separate Customer Services Office at Burj Nahar (Deira), Satwa (Dubai) and Hatta.

These Sections are also responsible for carrying out maintenance and fault rectification works on

existing underground LV cable network.


Orientation Program

Daily Report

Department: -

Data Processing Department

DATE

10/05/2005

Day no

12

Duration

7 hours

This department is responsible for all PC equipments, either it was hardware or software. Different

tasks are assigned to different people. Network group is responsible for accessing to the system,

emails and others. DMS people are looking after document management system maintenance. Payroll

section is looking after updating employer information.

This department supports lots of DEWA's department such as Helpdesk handing, online Payroll

System, Time Recording System, Accounts System, DEWA Portal, Billing System, Eppco

Reconciliation and Web Services. To go through their activities in more details read the following.

Network Group Activities:

Maintaining the Data Network running up 24h/24 and 7day/7

Troubleshooting all kind of Data Network related problem.

Developing the Network

Solving the user problem (support)

Configuring Servers

Auditing and maintaining the IT security

Stores System:

Correction of Transactions (MRQ, SIV, IRV, STO, STI, SRV, ADV)

Data Entry (Time sheet, Other direct expense, Value Adjustment, job opening, job closing)

Printing of reports (stores reports, ledger, Value of all transaction)

Month closing

Hardware Group:

Maintaining for all computer in all DEWA.

Downloading the programs and windows (windows 2000, XP, Microsoft office2000, Acrobat,

Antivirus and Reflection)

Maintaining for all Printers in all DEWA.


Orientation Program

Daily Report

Department: -

Transport/Stores

DATE

11/05/2005

Day no

13

Duration

7 hours

Transport Department

This section is responsible for all DEWA‟s vehicles. There are light motor vehicles, heavy motor

vehicles and earthmovers. This department provides different services for DEWA‟s vehicles. These

services are different types of maintenance, painting, services, replacement and other facilities. There

is also a division that is responsible for Sheikh‟s operation unit, which carry different jobs such as

garden works, horse race course and digging. This department has all the facilities to cover these

activities such as work shop, tolls and stores.

There are two sections under transport department, these sections are:

Central Garage-Awir road

Shaikh Operation Unite- Awir road

Central Garage

The main functions of the central garage is the periodical preventive maintenance, repairs and

overhauls of vehicles, machinery and equipment belong to the Authority, it also repairs the Rulers

vehicles as and when they are referred to the Garage but not on regular base.

Shaikh Operation Unite- Awir road

This is a team of drivers, machinery operators, supervisor and an office assistant. This until looks

after Rulers family's special jobs like gardening, camel race track leveling and similar earth work.

This unit also undertakes the earthwork related to water reservoirs of the Authority.

Stores Department

Stores have the indirect responsibility of attending to suppliers for smooth and trouble-free delivery

of ordered materials and to ensure that the materials it receives are duly inspected for conformity to

specifications.

Also to ensure that materials are stoked in the prescribed manner with ready accessibility for effecting

prompt releases against use's demand.

Stores are located according to it's type:

Transmission and distribution stores

Central stores (Aweer)

Garage store

Al-Quoz store

Wellfeild store

Generation stores

Jebel Ali power stores (D,E,G)

C station store

Hatta station store

H – station store

Store's sections

Receipt section

Clearing and forwarding section

Issue section

Stock control section


Orientation Program

Daily Report

Department: -

Local purchase/ T&D (water)

DATE

14/05/2005

Day no

14

Duration

7 hours

Local Purchase

The objective of this department is to provide quality material and services to DEWA‟s different

department as per specifications and/or drawing according to the purchase requisitions. The

requisitions that apply to the local purchase department must not exceed one hundred thousand

dirhams and the purchased material must be available in the United Arab Emirates local market.

Transmission & Distribution (water) Department

This department is divided into three categories. First of all is the planning & projects department.

It‟s responsible for planning and designing new pump stations, reservoir and other requirements. It

also has the NOC section. Second category is maintenance department, which assure to maintain

water system running without any problem. Finally is the operation, which is responsible for

commission new station, changing the routes and laboratory test for water quality.

There three sections are shown below:

Planning & Projects Department


Operation Department

Planning & Projects Department

DIS Section

Planning and Design Section


Network Maintenance Section

Meter Section

Operation Department

Operation Section

Wells Field Section

Laboratory Section

Materials Engineer


Orientation Program

Daily Report

Department: -

Civil Engineering Department

DATE

15/05/2005

Day no

15

Duration

7 hours

The civil engineering department handles all civil works related to transmission and distribution. The

generation section has its own civil people. Civil engineering department supervise all substation

construction. This department works as consultant. The department also gives technical details that

are related to civil works for the tender. The department has also electro mechanical section which

deals with ac, drainage, lights and water belong to DEWA. Finally the department is responsible for

laying concrete boxes for high voltage cables, in addition of patrolling works.

There are different section that belongs to this department, these section are the following:

Management, Administration and 33KV/6.6KV Section

Mechanical and Electrical Section

Design Section

Technical Office

400KV and 132KV

Field works section

Deputy Head of department

Head of Department

Management, Administration and 33KV/6.6KV Section:

It is related to civil work generation and transmission, distribution, electricity and water. Also, satisfy

the engineer requirement of civil engineering, constructor, design and plan.

Mechanical and Electrical Section:

This section is related to all mechanical and electrical equipment like air condition, light, left and

water supply. Also, any cabling, any mechanical or electrical make outline draw.

Design Section:

It is related to design, drawing for buildings then they send it to GM to decide how much it is

required then give it to any contractors.

Technical Office:

Their job involves extra high voltage and medium voltage. Also, there are other jobs like

transmission supply, insulation, cross link, oil cable in the ground.

Field works section:

There job is consisting of painter and carpenter to maintain all the maintenance overhead line antenna

damage and do maintenance. For small building they do it with their own staff to save money. Most

of the work is civil work that includes quality and safety.

Deputy Head of department:

It involve more in administration maintenance for building like substation and power station such as

cleaning and for any damage it will be civil work to do it. Also, make target for cable and paper work,

which should have good performance.


Orientation Program

Daily Report

Department: -

Consumer Billing/Inspection & Quality Assurance/ P&P (Generation)

DATE

16/05/2005

Day no

16

Duration

7 hours

Consumer Billing

This department is responsible for issuing bills for consumers, these bills are for electricity and water.

It has a section called meter section. This section is responsible for checking the meter for all

consumers.

There is a special way for this procedure. The meters are being checked for once in two months. They

take the reading for the meter for one month and the other month they put an expected reading,

because it is difficult to cover the whole area every month.

Meter is divided in big community so they use 3 digits number to separate between one city to

another and 23 cycle day which is 5 serial numbers and 3 digits to differentiate. The rate for paying

for electricity is as follow for national is 7.5 fills for electricity and 1.5 per gallon for water for

foreign is 20 fills and 3.5 per gallon for water. Disconnection and reconnection are responsible for cut

the electricity if the consumer didn‟t pay then it will be disconnected and reconnection if the

consumers move to new house or new flat. Bills can be paid electronically through the Internet.

Inspection &Quality Assurance

The work of the department is carried out by the following two sections:

Inspection section

Quality Assurance section

Inspection section

There activities are represented in the following two sections

Outstation Inspection (Head Office):

Organize outstation and local inspection

Evaluate inspection report

Take decision on non-conformances

Issue dispatched clearance

Follow-up works

Store Inspection (Aweer office)

Inspect all of the equipments received at store.

Inspect LPO item received in the store.

Follow up with suppliers for short supplied items.

Quality Assurance section

Prepare faultier reports

Organize capability studies of the suppliers

Prepare QA documents and their implementation

Study all equipments failures and complains

Project and planning (Generation)

This department is responsible mainly for planning and execution through contracts of power

generation and water desalination projects to meet the increasing demand for water and power. All

these things are done with specific budget and with high standard of quality.

This department is divided into two sections, planning section and projects section. Under each

section there are different discipline engineers responsible for matters related to their specialization.

Planning section

Their activities are the following:

Preparation of capital budget related to new projects.

Assist project section in preparation of tender documents.

Assist project section in evaluation of tenders.

Prepare spare parts orders under project contracts.

Projects section

Project co-ordinate with the consultants and the contractor till the completion of the project.

Floating tenders evaluation of tenders obtaining approval from the board and award the

contract for the project.

Co-ordinate with other concerned departments of T&D within DEWA on T&D aspects of

generation projects.

Co-ordinate with finance department/legal adviser/insurance consultants on legal and

insurance aspects of all generation projects.


Orientation Program

Daily Report

Department: -

Distribution/Contracts/Accounts

DATE

17/05/2005

Day no

17

Duration

7 hours

Distribution Department

This department is responsible for distribution system. This includes all the steps that are required

for building 11/6.6 substations. It also covers the network system for distribution system.

Contracts Department

This department is responsible for equipments contracts organization that is needed for all the

departments. These contracts should exceed 100,000 DHs, otherwise it should be issued by local

purchases department.

The contracts processed through this department have the following criteria:

Dealing with local and international purchase.

Dealing with UAE Dirham and foreign money.

No existed limited range.

Bank guarantees and delay penalty.

Tender Type

Selected tender

Open tender

Proprietary tender

Description

By advertisement in newspaper

By sending faxes to specified companies.

For the factory

Purchasing tender:

CE: Contract Electricity.

CW: Contract Water.

CNE: Contract Consultant Electricity

CNW: Contract Consultant Water

CG: Contract General.

Another type is called Selling tender, which has disposal tender.

Accounts Department

It is a part of the Finance Division that is responsible for accounting and processing all commercial

transactions. This department is divided into eight sections.

General Account section

D/A water

D/A Electricity (HV & LV)

Damages

Insurance

Final Accounts

Costing section

Job costing

Store costing

Payment section

Petty cash control

LPO payments

Bank reconciliation

Contract section

Fixed deposits

Contract payment

Overall contract upon controls

Bank guarantee

Budget section

Budget payment

Budget control

MIS reports

Fixed assets section

Depreciation

Assets control

Assets numbering

Cash section

Bills & other receivable

Daily & monthly reports

Payroll section

Salaries

Gratuity and pension

Health insurance

Orientation Report Mohamed Juma Albahar

Documents

Transcript of Orientation Report Mohamed Juma Albahar