Organizational Study at ACIS
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Transcript of Organizational Study at ACIS
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OrganizationalStudy at Allianz
CornhillInformationServices.
- Abhilash Kurup
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Industry Prole !Insurance"
The insurance market consists of three main groups of people -
The buyers (or insured)
The sellers (or insurers)
The middlemen (or intermediaries), who bring the buyers and sellers together.
Income
Premium#
Investment
Expenses
Claims#
$%penses#
&eserves for claims
Profts
Some of the global brands in insurance are AA, !etlife, "urich,#rudential, $enerali, A%$
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Industry Prole !I'$S"
&ontributes more than ' to the %ndia*s $+# According to ASS&.!, the sector generates a re/enue of o/er 0'bn
each year
$enerates close to 1 million direct employment and 23 million %ndirectemployment
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Industry Prole !I'$S"
Source : NASCOMM Report2015
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Allianz (roup
Founded in 1890
Headquartered in Munich Germany
Core business areas
Chairman O!i"er #$te
A!!ian%&roup
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Allianz )K
*ounded in +,
/eado0ce 1 (uildford 2 3#sta4
A!!ian%'(
CEO )on *+e
(eneral Insurance !/ome and 5otor" Speciality !5obile Phones6 Pet and
7edding" Commercial !8uilding and 8usiness"
A!!ian%'(
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ACIS , -ea.ership
ACIS is a captive o4shorefacility of Allianz Insurance Plc6operating from the 'echnopar9
'hiruvananthapuram6 o4eringboth I' and I'eS services.
ACIS is a C55I :evel company providing ;orld-classApplication
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Bision and 5ission
A&%S will achie/e their mission through4 .utstanding technical, commercial and leadership skills
5y being professional, responsi/e, dynamic, inno/ati/e and focused
The best combination of profit and growth
6ith pace, confidence, passion and style
Mission:'o be the outstandingcompetitor in our chosenmar9ets by delivering1 Products and services
that our clientsrecommend A great company to ;or9for 'he best combination ofprot and gro;th
4ision:
D7e ;ant to contributeto a ;orthy andcompetitive future by
combining long-termeconomic value6environmental ste;ardshipand social responsibilityE.
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Products and Services - 8P
C!aimsRetai!Commer
cia!
ACIS #P
A&CS
&ommercial handles insurances of
large scale, such as insuringbusinesses, large commercialbuildings
A$&S processes the insurances thatha/e an annual premium of 3,pounds and abo/e
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Organizational Structure
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S7O' Analysis
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&outine 7or9
Worked under team Metrics & Trends (which
does manaement in!ormation"s !or #$%'
ata on attrition ana)ysis (*T & 1+ month
ro))in' was re,orted !or the month o! #,ri) and
May-
$reated and maintained a stratey de,)oyment
,)an in order to measure ,rimary and secondary./%s-
$o))ated m,)oyee master data2ase !or entire
3/(3usiness /rocess'
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Attrition Analysis
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:earnings.
%m,ortance o! data on attrition-
How these datas are then inter,reted in order to reduce the increase
in attrition-
%m,ortance o! ata ana)ytics-#d4antaes on maintainin a trend-
#d4anced e5ce) ski))s acquired-
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/oshin
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:earnings.
#reas that can im,ro4e the ,rocess-
How im,ortant is to maintain6 ana)y7e and question the trend o! a
./%-
Ways to 4a)idate the corre)ation 2etween the ./%s and theoa)so2ecti4es o! the com,any-
:earned to 2rin teams toether and work in order to meet the
o2ecti4es-
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Observations
5aor clients are from $urope and Jorth America.
*ood at o0ce canteen is subsidized.
*ollo; )K time table for Sales and Services.
$mployee $ngagement Activities are performedmainly on *ridays.
$mployees are mostly permanent6 temporary arevery less in number.
Interns are mainly recruited from )K. uarter ;ise outings are scheduled for each
team.
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