Organizational Resilience...World’s first Organizational Resilience Index Relevant best practice...

Organizational ResilienceHarnessing experience, embracing opportunity

Tim Wren

Commercial Director, Americas

Organizational Resilience

• BSI Introduction

• Organizational Resilience History

• Organizational Resilience Model

• Organizational Resilience• Latest thinking• Frameworks

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75%of FTSE

100

BSI…Business Improvement Company - Driving Organizational Resilience

49%of Fortune

500

77%of Nikkei 225 Index

4,500 colleagues

and 11,900experts

6acquisitions in last 36 months

150,000delegates

trained last 12 months

227,000audit days

delivered last 12 months

BSI clients represent86,000clients in

193countries

13,000 active product

certifications

56,000consulting daysdelivered last 12 months

2,700new standards

per year 59,000*

in all

* Number of standards available on BSOL

Concept of different levels of ‘resilience’

maturity

Emerging as a principle in academic areas over last 15

years

BS 65000World’s first Standard for Organizational

Resilience

Designed by industry,

for industry

and backed by government

2000 2014 2017

A brief History of Organizational Resilience

Many organizations involved in development of BS 65000

…expanding internationally ISO 22316…published Q1 2017

Key countries involved; France via Government, USA via ASIS, ICOR, and the NFPA, UK via Government, BCI, UKAS, PWC, Australia via Government

NB at ISO representation is on a country by country basis rather than organizations

Australia (5)Canada (12)China (1)France (3)Germany (3)Indonesia (2)Italy (2)Japan (4)Mexico (2)Neths (2)

Norway (1)Russia (1)Singapore (1)S Africa (1)S Korea (3)Sweden (3)Switz (1)UK (6)USA (12)

Number of representations on committee by nationality

Copyright © 2018 BSI. All rights reserved.

Traditional view of ‘Resilience’ Risk

Mitigation

Business Continuity

Disaster Recovery

7

8

Competitive landscape

Increasing churn –50% of

S&P500 in 10 years

Defying corporate mortality to pass the test of time

More dynamic –FTSE from 1984, only

20% remain

Year (each data point represents a rolling 7 year average of average lifespan)Data: Innosight analysis based on public S&P 500 data sources.

Num

ber o

f yea

rs

Average company lifespan on S&P 500 Index Reduced from 33 years in 1965 to 14 years by 2025

Organizational Resilience is “the ability of an organization to anticipate, prepare for, respond and adapt to incremental change and sudden disruptions in order to survive and prosper.”

BS 65000, Guidance on Organizational Resilience

9Copyright © 2018 BSI. All rights reserved.

YetOnly 29% say that resilience-oriented practices are embedded today

Meaning 71% of Organisations need help 10

88% - A ‘business priority’

80% - ‘Essential to long-term growth’

61% - ‘A competitive advantage’

Organizational Resilience is……

EIU Survey of 411 Senior Executives

Other, please specify

Don’t know

CIO or equivalent

CFO or equivalent

Other senior management below C-level or an organisational

Head(s) of Department(s)

Head(s) of business operating unit(s)

Other C-level executive

There is no single unit; organisational resilience issues are spread

The CEO/’s office

0% 10% 20% 30% 40% 50% 60%

Who takes responsibility for Organizational Resilience?

Responsibility comes from the top


Addressing your customer needs

Governing your business

Running your businessManaging & securing information

Protecting infrastructure

Enabling trust & reputation

Ensuring regulatory compliance

Safeguarding people

Mitigating social risk

Minimising security risk

Ensuring supply chain continuity

Organizational Resilience BSI model


BSI commissioned Cranfield School of Management to assess almost half a century’s management thinking, from 1970 to the present day, on how organizations can become more resilient

Over 600 academic papers were initially screened, of which 181 were considered worthy of deeper analysis, together with a wealth of additional books and reports

BSI Cranfield University ResearchWHAT?

HOW?

13Copyright © 2018 BSI. All rights reserved.

50 years of management thinking in 7 minutes…

https://www.youtube.com/watch?v=gRfQvGdjNpE&feature=youtu.beSearch for “latest thinking on organizational resilience video”


https://www.youtube.com/watch?v=gRfQvGdjNpE&feature=youtu.be

Cranfield Research: Evolution of thinking and behaviourCranfield: Evolutionary phases of Organizational Resilience

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Risk management, physical barriers, redundancy and standardised processes

People who anticipate and respond to threats and respond effectively

Continually improving, refining and extending existing competencies and exploiting current technologies

Innovation and exploring unknown markets and new technologies

Balancing and managing strategic tensions inherent in earlier evolutionary phases


Strategic Tension Quadrant

Copyright © 2017 BSI. All rights reserved. 16

Where: Defensive –

stopping bad things happening

Progressive –making good things happen

Consistent –maintaining current practices

Flexible –developing new or improved practices


World’s first Organizational Resilience Index Relevant best practice standards merged

1. Organizational Resilience (BS 65000)2. Organizational Governance (BS 13500)3. Risk Management (ISO 31000)4. Supply Chain pre-qualification (PAS 7000)

Other related standards reviewed included:-Quality Management Systems (ISO 9001)Business Continuity (ISO 22301) Information Security (ISO 27001) Environmental Management (ISO 14001) Occupational Health and Safety (BS OHSAS 18001)

• Over 1260 organizations across globe in multiple sectors


BSI Organizational Resilience Index…reviews 16 elements developed from collective wisdom across 4 categories

1. Leadership2. Vision & Purpose3. Reputational Risk4. Financial Aspects5. Resource Management6. Culture7. Community8. Awareness and Training 9. Alignment10. Governance11. Business Continuity12. Supply Chain13. Information & Knowledge14. Horizon Scanning15. Innovation16. Adaptive Capacity

Lead

ersh

ipPe

ople

Proc

ess

Prod

uct


LeadershipVision and Purpose

Reputational Risk

Financial aspects

Resource managementCulture

Community Engagement

Awareness, Training and Testing

Alignment

Governance and Accountability

Business Continuity

Supply Chain

Information & Knowledge mgt

Horizon ScanningInnovation

Adaptive Capacity

Perc

eive

d Pe

rfor

man

ce

Perceived ImportanceHigh

High

LeadershipPeopleProcessProduct

BSI Organizational Resilience Index


Benchmark tool to enable you to compare with 1260 other organizations bsigroup.com/organizational-resilience

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• Complete web form, answer questions related to the 16 elements

• View on screen spider diagram with a benchmark with the 25 percentile

• For further views by sector, size, geography and longevity contact BSI


www.bsigroup.com/organizational-resilience

Organizational Resilience is a journeyModel and Tools

Organizational Resilience in a daySenior Executives Facilitated Workshop


BSI Model

BS 65000, Research and Reports

Index, Benchmarking and workshops

Organizational Resilience Workshop Report and Recommendations


http://www.bsigroup.com/organizational-resilience

Organizational ResilienceHarnessing experience, embracing opportunity

Tim Wren

Commercial Director, Americas

Organizational Resilience...World’s first Organizational Resilience Index Relevant best practice...

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