Organizational DevelopmentPlan

buy buy BABYBy: DeAnna Mills

March 25, 2017

Description of Organization

• Mission: “to ensure that new and expectant parents have everything they need to confidently welcome their baby and navigate the transitions of life as a family.” (buy buy BABY)

• Founded in 1996

• Headquarters: Union, New Jersey, United States

• Number of locations: 135

• “buybuy BABY is an upscale retailer committed to delivering a unique selection of products including but not limited to baby furniture, car seats, high chairs, pack n plays, complete feeding, safety, bath, health and nursing needs, toys and complete lines of infant and toddler clothing. “ (buy buy BABY)

Identified Areas of Improvement

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• Low wages for their employees

o Cashiers and Customer Sales Associates making on annual $19,474 per year

• Having to compete with other competitors (Babies R Us, Target and Wal-Mart) that sell other baby products similar or same product

• Having to compete with online competitors (Amazon and Ebay)

• Employees report of high stress and reporting it is difficult to accomplish their tasks when they must stop what they are doing to pay their full attention to the customer

Selection and Placement

• Selecting the right employees for the right position is key for any company to be successful. Understanding the skills this particular employee may bring and also looking for potential areas of growth in an area that will fit the employee well.

• When advertising for positions, it is key that buy buy BABY give a detailed overview of the position in question. This will eliminate confusion for potential candidates as to if they are qualified. o List the job requirements in bullet form so that job seekers can scan the posting quickly.

o Use common industry terms, which speak to knowledgeable job seekers.

o Avoid organization-specific terms and acronyms, which would confuse job seekers.

o Use meaningful job titles (not the internal job codes of the organization).

o Use key words taken from the list of common search terms (to maximize the chance that a job posting appears on a job seeker’s search).

o Include information about the organization, such as a short summary and links to more detailed information.

o Highlight special intangibles and unusual benefits of the job and workplace (e.g., flextime, travel, etc.).

o Specify the job’s location (and nearest large city) and provide links to local community pages (to entice job seekers with quality-of-life information).

o (Cameron, G., Cameron, M. and Weikel, K, 16.5)

• Placing employees in the proper areas it vitalo Example: Energetic and

good knowledge of customer interaction should be the face of the company

• Having plans in place for possible future dilemmas on how to solve situations before they possibly get out of hand

Diversity Management

– Remembering that every individual has their own quirks and skills that will be beneficial to the company; knowing where each employee will thrive is key

– Require management to diversify its company

– Encourage conversation with employees about diversity management

– Have effective policies in place that will protect an employee against age, gender, race, color, religion, sex and national orgin

– When deciding to hire for a particular position, remember to only consider the potential candidate's skills and attributions to the company

Job Design– Keep a check that employees fully understand the job and all the

acquirements that go along with it

– Training for a particular job will have a certain length of appropriate time for the position

– Keep employees knowledgeable of jobs that other employees do. Cross train employees so they are not burning out on one specific job

– Encourage further training for employees. Make means assessable for employees to further their knowledge and training

– Offer words of encouragement and feedback to employees. List areas of excellence and also potential areas of improvement

– Encourage new ideas among employees

Group Dynamics and Motivation

– Group dynamics in an organization can help employees interact with on another. In a company like buy buy BABY it is key for individuals to have a good understanding of working together because they are the face of the company. Employees behind the doors should also have skills of working in a group because employee behavior can affect another employee in a positive or negative manner, therefore, also affecting the company

– Make sure there is a good understanding of the requirements for each group

– Employees in the group should have a feeling of belonging and understanding for other group members

– Having diversity in these groups (different ages, gender, race) will allow the group to be more diverse with potentially allowing the group to think outside the box

– Have a goal of cohesion in the group

Compensation and Rewards

• Compensation and Rewards should be given when employees excelo An employee could be titled as employee of the month and receive an

extra weeks pay

• Give raises annually based on performance

• Have competitive pay in your area against competitive businesses

Servant Leadership• A servant leader is someone who

wants to personally creating a better environment for their employees by not only showing leadership, but by leading these employees to achieve greatness

• They value their employees and their input

• Overall is a good hearted individual who cares

• Wants their employees to reach potential they see in them

Work Cited

– Cameron, G., Cameron, M., and Weikel, K. (2010) Principles of Management.

Retrieved from http://open.lib.umn.edu/principlesmanagement/chapter/1-1-

introduction-to-principles-of-management/ (Links to an external site.)

– https://www.buybuybaby.com/store/static/Careers

– https://www.buybuybaby.com/store/static/BabyAboutUs