ORGANIZATIONAL ORGANIZATIONAL CULTURE:CULTURE:

CORPORATE CULTURE CORPORATE CULTURE IN ORGANIZATIONIN ORGANIZATION

Prepared By: Claudyne Garro

ORGANIZATIONAL CULTUREORGANIZATIONAL CULTURE

۞ Defined as attitudes, experiences, shared Defined as attitudes, experiences, shared beliefs, and behavior in the work place beliefs, and behavior in the work place environment formulated in the interaction of environment formulated in the interaction of the employees in the work place.the employees in the work place.

۞ Organizational Development (OD) Approach, emphasizes Organizational Development (OD) Approach, emphasizes Organizational Culture, in which influences the way people work, Organizational Culture, in which influences the way people work, using change based on research and action.using change based on research and action.

Relation of Organizational Development to Relation of Organizational Development to Organizational CultureOrganizational Culture

Transform Organizational Culture

Social & Technical Systems

• Culture

• Work Processes

• Communication

• Rewards

۞ Organizational DevelopmentOrganizational Development

Isolates and tests key assumptions & relationships. And is more reliable as a basis for change.

۞ Organizational Development is based on Organizational Development is based on research, NOT case studiesresearch, NOT case studies

Interpret differently:

• What people know

• What they already know

CULTURECULTURE

۞ Environment that surrounds you at work all the time.Environment that surrounds you at work all the time.۞ Powerful element that shapes your work enjoyment, Powerful element that shapes your work enjoyment,

relationships, and processes.relationships, and processes.۞ Cannot actually see, except through its physical Cannot actually see, except through its physical

manifestation in your work place.manifestation in your work place.۞ In many ways CULTURE is like PERSONALITY (creates In many ways CULTURE is like PERSONALITY (creates

person’s behavior)person’s behavior)۞ Culture is the behavior that results when a group arrives Culture is the behavior that results when a group arrives

at a set of – generally unspoken & unwritten rules for at a set of – generally unspoken & unwritten rules for working together.working together.

Culture is represented in a group’sCulture is represented in a group’s

۞ LanguageLanguage۞ Decision makingDecision making۞ Stories and legendsStories and legends۞ Daily work practicesDaily work practices

ORGANIZATIONAL ORGANIZATIONAL CHANGE CHANGE

MANAGEMENTMANAGEMENT

HOW TO OBSERVE YOUR CURRENT HOW TO OBSERVE YOUR CURRENT ORGANIZATIONAL CULTUREORGANIZATIONAL CULTURE

۞ Try to be an impartial observer of your culture in action.Try to be an impartial observer of your culture in action.

۞ Watch for emotionWatch for emotion

۞ Look at the objects and artifactsLook at the objects and artifacts

۞ Watch for things that are not thereWatch for things that are not there

ASSESING ORGANIZATIONAL ASSESING ORGANIZATIONAL CULTURECULTURE

A.A. Culture WalkCulture Walk

B.B. Culture InterviewCulture Interview

C.C. Culture SurveysCulture Surveys

HOW TO CHANGE YOUR HOW TO CHANGE YOUR CULTURE:CULTURE:

ORGANIZATIONAL ORGANIZATIONAL CULTURE CHANGECULTURE CHANGE

3 REQUIREMENT IN CHANGING 3 REQUIREMENT IN CHANGING CULTURECULTURE

۞ Understanding Understanding

۞ CommitmentCommitment

۞ toolstools

Steps in Organizational Culture Steps in Organizational Culture ChangeChange

1.1. Understand the current culture, or the way things Understand the current culture, or the way things are now.are now.

2.2. Decide what the organizational culture should Decide what the organizational culture should look like to support success.look like to support success.

3.3. The individuals in the organization must decide The individuals in the organization must decide to change their behavior to create the desired org. to change their behavior to create the desired org. culture.culture.

Plan the desired Organizational Plan the desired Organizational CultureCulture

1.1. The Organization must plan where it wants The Organization must plan where it wants to go.to go.

2.2. Mission, Vision, and ValuesMission, Vision, and Values

CHANGE CHANGE THE THE

ORGANIZATIONAL ORGANIZATIONAL CULTURECULTURE

Change the Organizational CultureChange the Organizational Culture

۞ It is more difficult to change the culture of an It is more difficult to change the culture of an existing organization than to create a culture in existing organization than to create a culture in a brand new organizationa brand new organization

RESISTANCE TO CHANGERESISTANCE TO CHANGE

۞ People often don’t like change they cannot People often don’t like change they cannot control.control.

۞ Timing is often a reason for resistance to Timing is often a reason for resistance to change.change.

۞ Belief there is no need to change

۞ Loss of trust to past problems

BARRIERS TO CHANGEBARRIERS TO CHANGE

Two most important element Two most important element

1.1. Executive supportExecutive support2.2. TrainingTraining

Other components:Other components:

۞ Create Values and Belief StatementCreate Values and Belief Statement۞ Practice effective communicationPractice effective communication۞ Review organizational structureReview organizational structure۞ Redesign your approach to rewards and recognitionRedesign your approach to rewards and recognition۞ Review all work systemReview all work system