Organizational behaviour (Stress Management)
Transcript of Organizational behaviour (Stress Management)
GROUP MEMBER
Saidatina Khadijah Noor Fazilah
Noor Shahira A’ishah Ilmie Fariha
STRESSA state of tension experienced by individuals facing extraordinary
demands, constraints or opportunities.
Eustress : the healthy, positive, constructive outcome of stressful events and stress response.
Distress : the degree of physiological, physiological and behavioral deviation from healthy functioning.
STRESS
1.Environment Factors
2.Organizational Factors 3.Individual
Factors
Source ofSTRESS
• Economic Uncertainties
Changes in the business cycle
Economic downturn causes employees to worry about their job security.
• POLITICAL UNCERTAINLY
INCREASE THE RISK OF HAVING UNSAFE
AFFECTED BY ILLEGAL DEMOSTRATION
• TECNOLOGICAL UNCERTAINTIES
NEW INNOVATION CAN MAKE AN
EMPLOYEE
SKILL AND EXPERIENCE BECOME OBSOLETE – SHORT TIME
CAUSE STRESS
Environment Factors
Organizational Factors
1. TASK DEMANDS
RELATED TO A PERSON JOB.
WORKING CONDITION & PHYSICAL LAYOUT
CAN PUT PRESSURE ON EMPLOYEE
2. ROLE DEMAND
RELATES TO PRESSURE PLACED ON A PERSON.
ROLE CONFLICTS ROLE OVERLOAD ROLE AMBIGUITY PERSON-ROLE
CONFLICT
LET’S WATCH VIDEO
3. INTERPERSONAL DEMAND
PRESSURE CREATED BY OTHER EMPLOYEE
BAD RELATIONSHIP LACK OF SOCIAL
SUPPORT
4. ORGANIZATIONAL STRUCTURE
THE LEVEL OF DEFFERENTIATION IN THE ORGANIZATION
THE DEGREE OF RULES AND REGULATIONS – WHERE DECISION ARE MADE.
EXCESSIVE RULES AND LACK OF PARTICIPATIONS IN DECISION
5. PHYSICAL SETTINGS
BEING BOTHERED BY : NOISE LACK OF PRIVACY POLLUTION UNPLEASANT WORKING
CONDITION
Individual Factors
FAMILY PROBLEM
ECONOMIC PROBLEM
PERSONALITY
VIDEO TIME !!
PERSONALITYTYPE A
A chronic sense of urgency. A excessive competitive drive. (6) Characteristics: - Always moving - Impatient - Strive to do more things - Unable to appreciate leisure time. - Success is measured in terms of how much of everything they acquire. - Easily aroused when feel that self-esteem is threatened- in dealing with challenging tasks.
TYPE B Desire to do more than one task but at
his own pace. Participate actively – take it
professionally. (4) Characteristics: - Never suffer from a sense of urgency. - Does not discuss either their achievements - Play for fun and relaxation - Can relax without guilt.
PERSONALITY
Performance
High
Low
Stress HighLow
Moderate
Construcrive Destructive
RELATIONSHIP BETWEEN STRESS AND PERFORMANCE
CONSEQUENCE/SYMPTOMS OF STRESS
• Causes reduction in human immune system• Strokes and heart attacks are consequences of stress
PHYSIOLOGICAL SYMTOMS
• JOB DISSATISFACTION• MOODIESS• DEPRESSION• LOWER ORGANIZATONAL COMMITMENT
PSYCOLOGICAL SYMTOMS
• JOB PERFORMANCE FALL• HIGHER LEVEL OF ABSENTEEISM • HIGHER TURNOVER OF EMPLOYEE
BEHAVIOURAL SYMTOMS
COPING STRESS AT INDIVIDUAL LEVEL
Time Management• Daily list of
activities• Important and
urgency• Scheduling
Physical Exercise• Effective way in
dealing with stress
• Help to increase heart capacity
• Mental diversion from work pressure
Relaxation Techniques• Help a person
to feel physically relaxed
• Achieve through prayer, zikir
Social Support• Supervisor,
family members
• Higher self-esteem and confidence
• Emotional support from others
COPING STRESS AT
ORGNIZATIONAL LEVELSelection and
Placement Goal Setting Job Redesign
Organizational Communication
Wellness Program