Organizational behaviour, nature & levels of organizational behaviour
Organizational Behaviour
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ORGANIZATIONAL BEHAVIOR Dr. Vandana Rahadwa Dr. Samarpita Dutta 06/06/2022 1
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Introduction to Organizational Behaviour & its Scope
Transcript of Organizational Behaviour
04/08/2023
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ORGANIZATIONAL BEHAVIOR
Dr. Vandana RahadwaDr. Samarpita Dutta
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WHAT IS AN ORGANIZATION?
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GOAL OF BUSINESS !!!
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WHAT MANAGERS DO
Managers (or administrators)
Managerial Activities• Make decisions• Allocate resources• Direct activities of others to attain goals
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MANAGEMENT SKILLS
Technical skills
Human skills
Conceptual Skills
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PEOPLE ARE THE ASSETS
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WHAT IS ORGANIZATIONAL BEHAVIOR?
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ORGANIZATIONAL BEHAVIOR (OB)
A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.
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HAWTHORN STUDIES
Key to modern management In 1924, illumination studies done at
Hawthorn Works of Chicago.
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COMPLEMENTING INTUITION WITH SYSTEMATIC STUDY
Intuition
“Gut” feelings about “why I do what I do” and “what makes others tick”.
Systematic studyLooking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.
Provides a means to predict behaviors.
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THERE ARE FEW ABSOLUTES IN OB
Contingency variables: "It Depends!!!" Situational factors that make the main relationship
between two variables change---e.g., the relationship may hold for one condition but not another.
Country 1
y
x yCountry 2 May NOT be related to
In
In
x
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.
What is Organizational Effectiveness?Effectiveness vs. Efficiency?
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THE INDEPENDENT VARIABLES
The presumed cause of some change in the dependent variable; major determinants of a dependent variable.
IndependentVariables Can Be
IndependentVariables Can Be
Individual-Level Variables
Individual-Level Variables
OrganizationSystem-Level
Variables
OrganizationSystem-Level
Variables
Group-LevelVariables
Group-LevelVariables
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BASIC OB MODEL STAGE 1
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THE DEPENDENT VARIABLES
Productivity Absenteeism Turnover Deviant Workplace Behavior Organizational citizenship behavior Job Satisfaction
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CHALLENGES & OPPORTUNITIES
Responding to Globalization Increased foreign assignments Working with people from different cultures Overseeing movement of jobs to other countries
Managing Workforce Diversity
Embracing diversity Implications for managers
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CHALLENGES (CONTD.)
Improving Quality and Productivity Quality management (QM) Process reengineering
Responding to the Labor Shortage Fewer skilled laborers
Improving Customer Service Increased expectation of service quality Customer-responsive cultures
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OTHER OB CHALLENGES
Improving People Skills Empowering People Stimulating Innovation and Change Coping with “Temporariness” Working in Networked Organizations Helping Employees Balance Work/Life
Conflicts Improving Ethical Behavior
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FUTURE OB TRENDS
Reengineering Restructuring Benchmarking Outsourcing Freelancers
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