Organizational Behavior and Motivation

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    By:

    Rahul Sharma

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    Concepts of Organization:

    1) A Rational System Perspective

    2) Natural System Perspective

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    HIGH LEVEL OF

    FORMALIZATION

    GOALS

    AREWELL

    DEFINED

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    FOCUSSING ON

    BEHAVIOURAL

    STRUCTURE

    INFORMAL STRUCTURE OF RELATIONSHIP DEVELOPS AMONG

    PARTICIPANTS

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    Rational System Natural System

    TA lab, Mess and Canteen

    ShopC ,Bank andTechkriti'09

    Survey Results

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    ` Rational System :

    Taylors Scientific

    Management

    On the theme of

    efficiency

    Its an

    empirical

    approach!

    Maximum Output

    Minimum Input

    Workers Scientifically

    Selected on basis of which

    they are best suited

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    FAYOLS

    ADMINISTRATIVE

    THEORY

    Emphasis On management

    functions

    Generating broad administrative

    Principles

    Co-ordination

    control

    relation

    believer

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    Taylor Theory Fayol's Theory

    TA lab , Bank and

    TechkritiShopC and Canteen

    Mess

    Survey Report

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    DRIVE THAT IMPELS

    AN INDIVIDUAL

    WORK

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    Hypothesis:--

    ImprovedWorking

    Condition

    Improvedrod tivit

    Experiment done on factory workers

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    1) Productivityincreased onincreasingillumination

    2) Productivity alsoincreased wherelightening wasnt

    increased

    1) Relation Betweenwork condition &system(cause &effect model)performance

    2) Human relationfactor and leading toMOTIVATION!(no

    cause & effectmodel)

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    Not Affected Affected

    TA Lab,Shopc ,Mess

    & CanteenBank

    Techkriti'09

    Affect of environment and co-workers?

    Survey Report

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    Why/How a person is motivated

    Two Models of explanation:--

    MASLOWS MODEL ofH

    EIRARC

    HY of NEEDS

    HERZBERGS TWO FACTOR THEORY

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    Theme:--Human beings have some physiological , psychological needfor which he is motivated to do work

    Priorities ofneeds

    LOWER ORDERNEEDS

    HIGHER ORDERNEEDS

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    Lower OrderNeeds(Primary)

    PhysiologicalNeeds

    Safety &Security Needs

    Higher OrderNeeds(Secondary)

    Esteem &Reorganization

    SelfRealization

    and fulfillment

    Continue of Maslows Model

    Following have definite Sequence of Domination:--

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    What motivates employees?

    Survey ReportNeed to prepare for

    type of organization

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    Herzbergs Two Factor Theory

    Motivational Factors

    (Motivators)

    Maintenance Factors

    (Dissatisfiers)

    E.g.Achievements , Recognition

    , responsibility ,advancement , fulfillment .

    E.g.Salary , job

    security , Health

    Insurance .

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    All Organizations

    How important motivation is in perspective of an

    organization ?

    Survey Report

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    Internal Need

    Behavioral action to satisfyit

    Accomplishment/Satisfactionofneeds

    Motivation : A Three Step Process

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    Types of Motivation

    Motivation

    Fear Incentives Attitude/Self

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    1) FEAR = PUSH MECHANISM ... E.g. many of unconscious

    motivations

    Incentive(4 P Actions)

    Praise

    Prestige

    Promotion

    PayCheck

    2) INCENTIVE = PULL MECHANISM

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    Fear Motivation IncentiveMotivation

    TA Lab, Bank & Canteen

    ShopC & Techkriti

    Mess

    What factors do Foremen(manager) takes to have efficient motivation ?

    Survey Report

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    Carrot and Stick Theory

    HARRY & LEVINSON EXPERIMENT

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    CHARACTERISTICS OF

    JACK-ASS

    STUBORN

    STUPID WILLFUL

    UNWILLING TO GO WHERE

    DRIVER WANTS TO GO

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    1899 : Fredrick Taylor Experiment with iron worker

    Motivated by extra wages or prestige & self esteem ?

    Same motivations Different Output / Work

    Different Motivations Same output / Work

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    The Foreman and his sub-ordinates view of Motivation

    (Pre-Survey Report)

    Q) How Foremen and workers rated different job conditions ?

    JOB CONDITIONS WORKER

    RATING

    FOREMEN

    RATING

    Full Appreciation of work done 1st 8th

    Sympathetic help on personal problems 2nd 9th

    Job security 3rd 2nd

    Good Wages 4th 1st

    Interest 5th 5th

    Promotion and Growth 6th 3rd

    Personal loyalty to workers 7th 6th

    Good working conditions 8th 4th

    Discipline 9th 7th

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    TA lab

    ShopC

    Mess

    Bank

    Canteen

    Techkriti'09

    Our survey on Foremen(In charge) and sub-ordinates(worker) view of Motivation:

    1) Sub-ordinates View

    Survey Report

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    2) Foremen View

    Survey Report

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    Bibliography :

    1) Applied Human Relations : An organizational ApproachBy: Jack Halloran

    2) Wikipedia , links given on Prof Amman Madans home page

    3) Human relations at Work

    By : Keith Davis

    4) Motivation ManagementBy : Thad B. Green

    5) Human relations in IndustryBy: B. B. Gardner

    David G. Moore

    6) Fundamentals of Organizational BehaviorBy : A. J. Dubrin

    7) Motivating PeopleBy : Iain Maitland`