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Organizing Trends in

todays workforce

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Organizing

Shorter chains of command.

Less unity of command.

Wider spans of control.

More delegation and empowerment.

Decentralization with centralization.

Reduced use of staff.Management Fundamentals - Chapter 10

2

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Shorter Chains Of Command

Organizations are being streamlined by

cutting unnecessary levels of management.

Flatter structures are viewed as a competitive

advantage.

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Less Unity of Command

Organizations are using more cross-functionalteams, task forces, and horizontal structures.

Employees often find themselves working formore than one boss.

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Wider Span Of Control

Managers have responsibility for a larger

number of subordinates who operate with less

direct supervision.

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Figure 10.8 Spans of control in flatversus tall structures.

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More delegation and empowerment

Managers are delegating more and finding

more ways to empower people at all levels.

The manager assigns responsibility, grants

authority to act, and creates accountability.

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Guidelines for effective delegation

Carefully choose the person to whom you delegate.

Define the responsibility; make the assignment clear.

Agree on performance objectives and standards.

Agree on a performance timetable.

Give authority; allow the other person to act independently.

Show trust in the other person.

Provide performance support.

Give performance feedback

Recognize and reinforce progress.

Help when things go wrong.

Dont forget your accountability for performance results.

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Decentralization with Centralization

Centralization: making most decisions at the top

levels of the organization.

Decentralization: dispersion of authority to makedecisions throughout all levels of the

organization.

Centralization and decentralization not an

either/or choice.

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Reduced Use of Staff

Organizations are reducing staff size.

Organizations are seeking increased operatingefficiency by employing fewer staff personnel

and smaller staff units.

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