Order to cash final
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Dominic Telaro Director, Industry Solutions, I.B.I.S., Inc. Russ Goble Solutions Architect, I.B.I.S., Inc. February 12, 2013 Order to Cash
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Transcript of Order to cash final
Dominic Telaro Director, Industry Solutions, I.B.I.S., Inc.
Russ Goble Solutions Architect, I.B.I.S., Inc.
February 12, 2013
Order to Cash
Industrial Distribution Trends & Challenges
Market Trends• More Demanding Customers• Increased Competition• Greater Complexity of Supply Chain• Consolidation• Pressure from Amazon Supply
Operational Business Challenges• Demand, Pricing and Margins• Increase Operational Efficiency• Delivering Real-time, Actionable Information to
Employees, Suppliers and Customers• Building Brand Loyalty and Customer Satisfaction• Aging Work Force• Labor Intensive Business
Informalsupported by manual processesInefficientIneffectiveresource intensivenot cost effectivenot user friendlylack of readily available information
Formalas per the office manual
Order to Cash
Order to Cash
Order Entry Approve Pick
ShipInvoiceMargins not Realized
Order to Cash
Order Entry
Promo Pricing
SPA
Approve Pick
ShipInvoiceCustomer Payment
Vendor Invoice• Charge Back
• SPA• Cost Deviation
• Rebates• Collection
Margins Realized
Order to Cash
Margin realization is almost a misnomer in the Distribution industry!
Processes are weak at best Processes are manual with the assistance of Excel Best of Breed is clear but not applicable
Order to Cash
Margin Realization Use a Best of Breed process Include all pricing information at O/E process Must be automated Must be Auditable and Traceable Must be agile/fast Must be trustworthy!
Order To Cash
Demonstration
