Order to Cash CycleThe Life Cycle of the Order

Following are the steps the process will go through from creating a Sales Order to Posting the details in GL.Enter the Sales OrderBook the Sales OrderLaunch Pick ReleaseShip ConfirmCreate InvoiceCreate the Receipts either manually or using Auto Lockbox ( In this article we will concentrate on Manual creation)Transfer to General LedgerJournal ImportPostingAPPLICATIONS INVOLVEDOrder Management: Creating and shipping the OrderCustomer Masterfor customer details in OMInventory:Onhand availability, ReservationPricingfor List Price details in OM lineReceivables: For Receipt against invoiceGeneral Ledger: Importing, entering and posting the journals.ORDER MANAGEMENT PROCESSES:Orders can be created in following processes1.Enter Order manually2.Copy and Order or Return3.Import Orders from CRM or other legacy systemsNote: CRM (Customer Relationship Management) includes iServe, iStore, Teleservices, Telesales, Sales Online, iSupport.SCHEDULING PROCESS:1.Checking Available to Promise (ATP)2.Placing Demand3.Reserving Onhand4.Running Pick Release5.Shipping the OrderPRICING PROCESS:1.Order line entered, take the part and customer details from Order2.Check price list or agreement3.Check for the modifiers4.Calculates the unit priceSHIPPING PROCESS:1.Run Pick Release creates Move Order2.As per the Move Order details, parts moved out of the Subinventory (Transact Move Order)3.After getting the part from Subinventory, it will be dropped to Staging area (Pick Confirm, this runs automatically during Pick Release)4.After loading the goods into the Truck from Staging area, Ship Confirm can be run5.This ship confirm will decrement quantity from Inventory and update the sales order6.The information can be transferred to Receivables through AutoInvoice program and will generate the invoice for customer.AUTOINVOICE PROCESS:1.Transaction data can be transferred from a number of locations like Order Management, Contracts and Legacy Systems2.Data are brought to the Interface table, if any error, that will move to Interface exception table and after correction, again will be brought to the interface table3.Correct data gets inserted to the Receivables by AutoInvoice program. This can be related to Debit Memos, Memos and as InvoicesRECEIVABLE PROCESS:1.Imported Invoices and manually generated invoices2.Review and correct data3.Print Invoices4.Send Invoices5.Collect Payement6.Post ReceiptsCASH MANAGEMENT PROCESS:1.Receive Bank Statements2.Load and verify bank statements3.Perform Reconciliations4.Review Results5.Enter Manual Entries if needed6.Post to General LedgerOrder to Cash Cycle Step by step hands onWritten By Bishnu Prasad Choudhury on September 25, 2012 | 12:10 PMOrder to Cash Cycle

Following are the steps the process will go through from creating a Sales Order to Posting the details in GL.Enter the Sales OrderBook the Sales OrderLaunch Pick ReleaseShip ConfirmCreate InvoiceCreate the Receipts either manually or using Auto Lockbox ( In this article we will concentrate on Manual creation)Transfer to General LedgerJournal ImportPostingINVOLVED MODULESOrder Management: Creating and shipping the OrderInventory:Onhand availability, ReservationReceivables: For Receipt against invoiceGeneral Ledger: Importing, entering and posting the journals.

ENTER THE SALES ORDER:

Order Management Super User Operations (USA)>Orders Returns >Sales OrdersEnter the Customer details (Ship to and Bill to address), Order type.

Click on Lines Tab. Enter the Item to be ordered and the quantity required

Line is scheduled automatically when the Line Item is saved.

Scheduling/unscheduling can be done manually by selecting Schedule/Un schedule from the Actions Menu.You can check if the item to be ordered is available in the Inventory by clicking on Availability Button.

Save the work.Tables Affected:OE_ORDER_HEADERS_ALLOE_ORDER_LINES_ALLColumns used for identification of flowFLOW_STATUS_CODE in both the tables which is ENTERED.

BOOK THE SALES ORDERBook the Order by clicking on the Book Order button

Now that the Order is BOOKED, the status on the header is change accordingly.Tables affected:The FLOW_STATUS_CODE in the table OE_ORDER_HEADERS_ALL would be BOOKED.The FLOW_STATUS_CODE in OE_ORDER_LINES_ALL will beAWAITING_SHIPPING.New records will be created in WSH_DELIVERY_DETAILS with RELEASED_STATUS=R (Ready to Release)Also Record(s) will be inserted into WSH_DELIVERY_ASSIGNMENTSAt the same time DEMAND INTERFACE PROGRAM runs in the background and inserts into MTL_DEMAND.LAUNCH PICK RELEASEShipping > Release Sales Order > Release Sales OrdersGive the Sales Order and Rule details as required

Key in the details in Shipping Tab, Autocreate Delivery: Yes, Auto Pick Confirm: Yes, Autopack Delivery: Yes

Similarly key in the Subinventory, location and org details in Inventory tab as required

Then select Execute Now button.On completion this will show below window

Pick Release process will in turn run few more concurrent requests likeAuto Pack Report, Pick Slip Report, Shipping Exceptions Report (These are what we have chosen in the shipping tab during Pick Release)

Tables AffectedIf Autocreate Delivery is set to Yes then a new record is created in the table WSH_NEW_DELIVERIESDELIVERY_ID is populated in the table WSH_DELIVERY_ASSIGNMENTSThe RELEASED_STATUS in WSH_DELIVERY_DETAILS would be now set to Y (Pick Confirmed) if Auto Pick Confirm is set to Yes otherwise RELEASED_STATUS is S (Release to Warehouse)PICK CONFIRM THE ORDER:If Auto Pick Confirm is set to Yes during Pick Release, then this process will happen systematically.In other cases, need to do this by doing a move order transactionInventory Super User > Move Order> Transact Move OrderTake the Move Order Number form the Shipping Transaction Form and find that and transact.SHIP CONFIRM THE ORDER:Order Management Super User>Shipping >TransactionsFind by Order Number

Here you can find all the detailsIf the line status is Staged/Pick Confirmed, we can go for a shipmentThen Click on the Delivery tab

Then Click Ship ConfirmNote: If Ship Confirm button is inactive, then please check to the user id you are logged in, whether Shipping Grant given or not. If not they add a shipping grant to the user id and try again.

Then OK.The Status in Shipping Transaction form in Delivery tab should be closed

This will kick off concurrent programs like.INTERFACE TRIP Stop, Commercial Invoice, Packing Slip Report, Bill of LadingTables Affected:RELEASED_STATUS in WSH_DELIVERY_DETAILS would be C (Ship Confirmed)FLOW_STATUS_CODE in OE_ORDER_HEADERS_ALL would beBOOKEDFLOW_STATUS_CODE in OE_ORDER_LINES_ALL would beSHIPPEDOnce all background process completes, the Shipping Transaction Status in Lines/LPNs tab becomes Interfaced

CREATE INVOICE:Run workflow background ProcessOrder Management >view >Requests

Workflow Background Process inserts the records RA_INTERFACE_LINES_ALL withINTERFACE_LINE_CONTEXT = ORDER ENTRYINTERFACE_LINE_ATTRIBUTE1= Order_numberINTERFACE_LINE_ATTRIBUTE3= Delivery_id

And spawns Auto invoice Master Program and Auto invoice import program which creates Invoice for that particular Order

CHECK THE INVOICE:The Invoice created can be seen using the Receivables responsibilityReceivables Super User> Transactions> TransactionsQuery with the Order Number as Reference

Affected Tables:RA_CUSTOMER_TRX_ALL will have the Invoice header information. The column INTERFACE_HEADER_ATTRIBUTE1 will have the Order Number.RA_CUSTOMER_TRX_LINES_ALL will have the Invoice lines information. The column INTERFACE_LINE_ATTRIBUTE1 will have the Order Number.CREATE RECEIPT:RECEIVABLES> RECEIPTS> RECEIPTS

Click Apply to apply this to an invoice and then select the invoice in next screen and then apply.

Tables affected:AR_CASH_RECEIPTS_ALLTRANSFER TO GENERAL LEDGER:To transfer the Receivables accounting information to general ledger, run General Ledger Transfer ProgramReceivables> View RequestsParameters: Give in the Start date and Post through date to specify the date range of the transactions to be transferred. Specify the GL Posted Date, defaults to SYSDATE. Post in summary: This controls how Receivables creates journal entries for your transactions in the interface table. If you select No, then the General Ledger Interface program creates at least one journal entry in the interface table for each transaction in your posting submission. If you select Yes, then the program creates one journal entry for each general ledger account. If the Parameter Run Journal Import is set to Yes, the journal import program is kicked off automatically which transfers journal entries from the interface table to General Ledger, otherwise follow the topicJournal Importto import the journals to General Ledger manually.

Tables Affected:GL_INTERFACEJOURNAL IMPORT:To transfer the data from General Ledger Interface table to General Ledger, run the Journal Import program from Oracle General Ledger.General Ledger > Journal> Import> RunParameters: Select the appropriate Source. Enter one of the following Selection Criteria:No Group ID: To import all data for that source that has no group ID. Use this option if you specified a NULL group ID for this source.All Group IDs: To import all data for that source that has a group ID. Use this option to import multiple journal batches for the same source with varying group IDs.Specific Group ID: To import data for a specific source/group ID combination. Choose a specific group ID from the List of Values for the Specific Value field.If you do not specify a Group ID, General Ledger imports all data from the specified journal entry source, where the Group_ID is null. Define the Journal Import Run Options (optional)Choose Post Errors to Suspense if you have suspense posting enabled for your set of books to post the difference resulting from any unbalanced journals to your suspense account.Choose Create Summary Journals to have journal import create the following: one journal line for all transactions that share the same account, period, and currency and that has a debit balance One journal line for all transactions that share the same account, period, and currency and that has a credit balance. Enter a Date Range to have General Ledger import only journals with accounting dates in that range. If you do not specify a date range, General Ledger imports all journals data. Choose whether to Import Descriptive Flexfields, and whether to import them with validation.Click on Import button

Affected tablesGL_JE_BATCHES, GL_JE_HEADERS, GL_JE_LINESPOSTING:We have to Post journal batches that we have imported previously to update the account balances in General LedgerGeneral Ledger> Journals > Enter

Click FindFrom the list of unposted journals displayed, select one journal at a time and click on Post button to post the journal.

If you know the batch name to be posted you can directly post using the Post window

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