Oracle Communications Solution Integrations€¦ · RODOD Reference Solution Data Overview Navin...

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Oracle Communications Solution IntegrationsRODOD Reference Solution Data Overview

Navin NairSenior Principal Product ManagerOracle Communications Global Business UnitOctober, 2018


Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Confidential – Oracle Restricted 2


Topics

What is the RODOD Reference Solution Data?

Commercial Offer Design Data

Customer Order Fulfillment Design Data

Sample Runtime Data

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Topics




Sample Runtime Data

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Generally Available

Applications

Installation Scripts &

Configuration

Reference Examples &

Best Practices

RODOD Reference Solution

What is the RODOD Reference Solution?

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• Offer Design data

– Sample product catalogues for Broadband, Mobile, and VoIP domains

– Reusable commercial offers, bundles and products defined based on RODOD best practices

• Customer Order Fulfillment Design data

• Sample accounts and account hierarchies


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• New Order

• Change Order

• Suspend Order

• Resume Order

• Disconnect Order

• Revision Order

• Follow-On Order

• Trouble-Ticketing

• Charging

• Agent Assisted Billing Care

Try RODOD FeaturesTest Classic RODOD Use Cases

• Family Share Plan

• Corporate Share Plan

• Bill Info Hierarchy

• Siebel Open UI Bulk On-boarding

• Legal Hierarchy Groups

• Corporate Account Hierarchy

• Payment on Order

Using the RODOD Reference Solution Data

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Seed Data for Various Uses

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RODOD Applications with Reference Data

• Billing and Revenue Management (BRM)

– Pricing Design Center (PDC)

– Elastic Charging Engine (ECE) <if RMS RI installed>

• Siebel CRM

• AIA for Comms Order-to Cash PIP

• Design Studio

– OSM Order-to-Activate cartridges

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Topics




Sample Runtime Data

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Commercial Offer Design Data for On-Premise RODOD

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Pricing Data – PDC, BRM & ECE

• Setup Components

• Simple Product Offerings

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PDC/BRM Setup Components

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• Setup Components

– Services

– Events

– Ratable Usage Metrics (RUMs)

– Service-Event Map

– Balance Elements

– General Ledger IDs (GLIDs)


PDC Pricing Data

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• Charge Offers

• Discount Offers

• Chargeshare Offers


Product Offering Terminology

PDC

• Charge Offer/Charges

• Discount Offer/Discounts

• Charge Share Offer

BRM

• Product/Rate Plans

• Discount/Discount Models

• Charge Share

Siebel CRM

• Product

• Billing Type: Subscription or Item

• Product

• Billing Type: Discount

• Product

• Billing Type: Sponsorship

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Product Synchronization from BRM to Siebel CRM

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Syncing Product with Multiple Pricing Events

• A Product with multiple pricing events translates to a complex product with one or more simple child products

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Siebel CRM Product Enrichment Data

• Product Attributes

• Product Classes

• Bundles

• Promotions

• Promotion Groups

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Product Attributes and Product Classes

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Bundles, Service Bundles, and Promotions

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• Bundles

• Service Bundles

– Simple Service Bundles

• Promotions


Promotion Groups

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• Offerings that group together existing contracts, assets, or services for shared benefits

• Demonstrated in TOI recordings:

– B2C Family Mobile Share Plan

– B2B Corporate Share Plan


Commercial Offer Design Data for Hybrid RODOD

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Topics




Sample Runtime Data

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• OSM Conceptual Model

– Specification Mappings

– Fulfillment Patterns

– Model drives:

• Orchestrate Customer Order

• Calculate Service Order (CSO)

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Orchestrate Customer Order Design Data

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Orchestrate Customer Order Example

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Calculate Service Order (CSO) Design Data

- Access Technology- Download Speed- Upload Speed

- AAA Account

- Max Number of Accounts

- AAA Account- Technology- Download Speed- Upload Speed

- Max Number of Accounts

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Calculate Service Order Example

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Topics




Sample Runtime Data

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• Account data loaded automatically in the unattended RODOD installation

• Includes Accounts, Addresses, Contacts, and Billing Profiles

• Create and run Siebel CRM orders out-of-the-box

• Functional TOIs that use account hierarchies:

– Family Share Plan

– Corporate Share Plan

– Bill Info Hierarchy

– Legal Hierarchy Groups

– Corporate Account Hierarchy

– Payment on Order

Sample Accounts

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• Spreadsheet of phone numbers used in Functional TOI: B2B Bulk and Large Orders

• Demonstrates new “drag and drop” capability to bulk on-board employees to a corporate account

Phone Numbers for Siebel Open UI Bulk On-boarding Demo

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Next Steps

• Review the recorded version of this presentation – Oracle RODOD

Reference Solution Data Overview

• Review RODOD use cases in the RODOD Reference Solution User Guide

• Watch Transfer of Information (TOI) Presentations to learn more about end to end features enabled by AIA for Communications

– Use your Oracle SSO to login to http://ilearning.oracle.com

– Navigate to: Product Courses > Industry Solutions > Communications > Business Support Systems > Application Integration Architecture for Comms

• Try-out RODOD features based on the User Guide and TOI recordings

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