Oracle Applications Overview 2003€¦ · Oracle Travel & Transportation Industry Definition ......
Transcript of Oracle Applications Overview 2003€¦ · Oracle Travel & Transportation Industry Definition ......
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Ralph Menzano, Oracle USANorth America Director, TransportationFormer CIO/VP of Technology at:
– SEPTA – Philadelphia’s Transit Agency– Chase Bank, GM, St. Gobain– Chairman APTA IT Committee– AASHTO, AAMVA, AAPA, ACI Member
Adjunct Professor at University of PennBoard Member, Villanova UniversityAuthor: “Making IT Happen”
Enterprise 2.0
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Oracle Travel & Transportation Industry Definition From IBU Industry Board
AirAir RoadRoadWaterWater Rail / LandRail / Land
• Airports• Airlines• Air Cargo
• Passenger Railways
• Light Rail / Underground
• Railroads
• Seaports• Ships• Shipyards• Cruise Lines
• DOTs• DMVs• Tollways• Buses• Postal Svc.• Motor Freight• Couriers Car
Rental• LSPs• Parking
TourismTourism
• Bureaus of Tourism
• MPOs• Bureaus of
Economic Development
• Travel Agencies
• Hotels
Underlined Entities Are Public Sector Customers !
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Federal DOT (FHWA, FAA, FTA, FRA, FMC)22 of the 50 U.S. State Highway Departments run
Oracle Applications
Oracle’s Commitment to Public Transportation
26 of the top 40 U.S. Transits run Oracle Applications
12 of the 50 U.S. State Motor Vehicle Departments run Oracle Applications
4 of the top 10 global trucking companies run Oracle Applications
8 of the top 20 U.S. Tolling Authorities run Oracle Applications & ALL use Oracle Technology
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Federal DOT (FHWA, FAA, FTA, FRA, FMC)23 of the 50 U.S. State Highway Departments run Oracle Applications
Oracle’s Commitment to Public Transportation
26 of top 40 U.S. Transits run Oracle Applications
11 of top 20 U.S. Seaports run Oracle Applications
46 of top 100 U.S. Airports run Oracle Applications
8 of the top 20 U.S. Toll Roads run Oracle Applications
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“Managing WITH IT in the Public Sector”University of Pennsylvania, Fels School of Government
Oracle Sponsorship & Presentation AASHTO-IS Conference
Biloxi, MS 2008
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B u s in e s s J u s tif ic a tio n o f IT P ro je c ts
E a s e o f P ro o f
R e s o na nc e W ith E x e c u t iv e sL o w
H ig h
H ig h
C o m p e t itive A d va n ta g e
R isk M itig a tio n
C o st A v o id a n c e
R e ve n u e E n h a n c e m e n t
L e g a l R e q u ire m e n t
S o urc e : G artn e r R es earc h , © 2 00 1 G artn e r, Inc .
Adm in.12 percent
End-User Opera tions40 percent
Techn ica l Support25 percent
Capital23 percent
N ote: Assu m es a loosely m an aged W in9x environ m en t
A nnual C ost: $4500-$8000Labor: 77 percentCap ital: 23 percent
The C orporate D e sktop
E nd-U ser
IS
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HW &SW
M gm t. S upp. D ev. C om m . D owntim e
Typ ica lC ostTargetC ost
B est P ractices Im pact on TCO
C ost(U .S . $ in M illions)
C opyrigh t © 2002
TCO : The G reat Equalizer?
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B.A.S.I.C. Suggested Transportation IT Plan
B Budget & Money Management
A Asset Management
S Safety & Security
I Intelligent Transportation Systems
C Customer, Case & Citizen Relationship Mgmt.
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Highway Solution Chart
Core FinancialsCash &
Treasury Management
Project CostingCompliance, Reporting, &
Analytics
Grant Management
Work Order Processing
PM, Campaigns, Forecasts
Facilities & Leased
Property
Fleet Assets
Forecast ProcurementInventory / Warehouse
Mgmt
Accounts Payable
Manage Relationships
Customer Master File
Web Portal for Customers
Call Center Access
Analytics & Trends
Case Management
Self Service Applicant & Certification
Tracking
Manage Payroll and
BenefitsTimekeeping HR
Communications
Plan / Forecast Project Management
Operate / Monitor / Control
Settlement with Grantors
Integration with Core Financials
Financial Financial ManagementManagement
Work / Asset Work / Asset ManagementManagement
Supply Chain Supply Chain ManagementManagement
Customer Customer ManagementManagement
Human Capital Human Capital ManagementManagement
Engineering & Engineering & OperationsOperations
Linear Assets
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System Development Methodology
Phase 1 - Plan Phase 2 - DesignPhase 2 - Design Phase 3 - Build Phase 4 - Implement
Create Sponsoring Team
System Installed
Designate Ops ManagerCreate Project
Team
Approval
RevisedProposal
System Design& Prototype
BusinessRequirements
Create ProjectControl
Set SystemExpectations
Software & Hardware
Training
Test
SystemPiloted
Revised ProjectProposal
ProjectPlan
BusinessCase
ProjectProposal
ApprovalApproval
CompleteProject Rollout
Post-Project Review
No
Go BackTo Work
Yes
Go ToPhase 2
Go BackTo Work
Go ToPhase 3
Go BackTo Work
Go ToPhase 4
No Yes No Yes
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If you have done all these things, If you have done all these things, you have achieved Peace of Mind you have achieved Peace of Mind ……