Option-11c Installation & s Etup

NORTEL

OPTION-11C INSTALLATION & SETUP

Revision History

Rev Date Description

A 26 Sep 2002 First Draft

B 01 Nov 2002 First Issue

0 08 Oct 2003 Issued with field feedback incorporated

1 15 Dec 2005 Generic

Option-11c Installation & Setup

DG-Option11c-1.doc of 2

Table of Contents

1 Introduction...........................................................................................................................................................................................4 1.1 Purpose & Scope......................................................................................................................................................................4 1.2 General Information.................................................................................................................................................................4

2 Planning & Engineering ......................................................................................................................................................................5 2.1 CO Trunks and Lines...............................................................................................................................................................5

2.1.1 Small Offices........................................................................................................................................................................5 2.1.2 Larger Offices ......................................................................................................................................................................5

2.2 Card Types................................................................................................................................................................................5 2.3 Rules of Thumb........................................................................................................................................................................6

2.3.1 Trunks and Blocking...........................................................................................................................................................6 2.3.2 Heat Load.............................................................................................................................................................................6 2.3.3 UPS Sizing...........................................................................................................................................................................6

3 Before You Begin.................................................................................................................................................................................7 3.1 Card Slot Assignments ............................................................................................................................................................7 3.2 Site Documentation..................................................................................................................................................................7

4 Physical Installation.............................................................................................................................................................................8 4.1 Environmental Guide...............................................................................................................................................................8 4.2 Mounting....................................................................................................................................................................................8 4.3 Grounding..................................................................................................................................................................................8 4.4 Lightning & Surge Suppression.............................................................................................................................................9 4.5 Card Installation........................................................................................................................................................................9 4.6 Power Connection....................................................................................................................................................................9 4.7 Interface Connection............................................................................................................................................................. 10

5 Initial System Setup.......................................................................................................................................................................... 11 5.1 General ................................................................................................................................................................................... 11 5.2 Power-up Procedure – New Systems................................................................................................................................ 11 5.3 User Interface Basics............................................................................................................................................................ 14

6 System Configuration....................................................................................................................................................................... 15 6.1 Digital Data Block.................................................................................................................................................................. 15 6.2 Configuration Record............................................................................................................................................................ 16

6.2.1 General.............................................................................................................................................................................. 16 6.2.2 Midnight Routine and Multi-User................................................................................................................................... 17 6.2.3 Add DTI/PRI Card............................................................................................................................................................ 17 6.2.4 Add the d-Channel........................................................................................................................................................... 18

6.3 Customer Data Block............................................................................................................................................................ 19 6.3.1 NET_Data.......................................................................................................................................................................... 19 6.3.2 RDR_Data......................................................................................................................................................................... 20

6.4 Electronic Switch Network................................................................................................................................................... 21 6.4.1 Load 86.............................................................................................................................................................................. 21 6.4.2 Load 87.............................................................................................................................................................................. 22 6.4.3 NCOS Info ......................................................................................................................................................................... 24

6.5 Digital Manipulation Tables.................................................................................................................................................. 25 6.6 Route Data Block................................................................................................................................................................... 26

6.6.1 Digital CO Trunk (COT, PRI w/DID).............................................................................................................................. 26 6.6.2 Analog CO Trunk ............................................................................................................................................................. 28 6.6.3 Analog DID Trunk............................................................................................................................................................. 30 6.6.4 Digital Tie Trunk, (PRI).................................................................................................................................................... 32 6.6.5 Digital Tie Trunk, (T1 or DTI) ......................................................................................................................................... 34 6.6.6 Analog Tie Trunk.............................................................................................................................................................. 36

6.7 Voice Trunks .......................................................................................................................................................................... 38 6.7.1 Digital CO Trunk (COT PRI w/DID)............................................................................................................................... 38 6.7.2 Analog CO Trunk ............................................................................................................................................................. 39 6.7.3 Analog DID Trunk............................................................................................................................................................. 40 6.7.4 Digital Tie Trunk, (PRI).................................................................................................................................................... 41 6.7.5 Digital Tie Trunk, (T1 or DTI) ......................................................................................................................................... 42 6.7.6 Analog Tie Trunk (4-Wire E&M)..................................................................................................................................... 43

6.8 Route List Block..................................................................................................................................................................... 44 6.8.1 Local Call........................................................................................................................................................................... 44 6.8.2 Long-Distance Call........................................................................................................................................................... 45 6.8.3 911 Call.............................................................................................................................................................................. 46



6.8.4 Network Call...................................................................................................................................................................... 47 6.9 Network Translation Tables ................................................................................................................................................. 48

6.9.1 AC1 (for 9 +) ..................................................................................................................................................................... 48 6.9.2 AC2 (for 8 +) ..................................................................................................................................................................... 50

6.10 Building Telephones ............................................................................................................................................................. 53 6.10.1 Analog: Modem or Fax................................................................................................................................................... 53 6.10.2 Analog: Basic Voice Phone (with Voice Mail.............................................................................................................. 54 6.10.3 Digital: 2616 Telephone................................................................................................................................................. 55 6.10.4 Digital: 2008 Telephone................................................................................................................................................. 57 6.10.5 Copying Telephones........................................................................................................................................................ 58

7 Telephone Installation and Connection......................................................................................................................................... 60 7.1 Digital....................................................................................................................................................................................... 60

7.1.1 2616 Key Layout.............................................................................................................................................................. 60 7.1.2 Add-on-Module................................................................................................................................................................. 60 7.1.3 Other Digital Phones ....................................................................................................................................................... 60

7.2 Analog..................................................................................................................................................................................... 61 7.3 Jack Wiring............................................................................................................................................................................. 61

8 Maintenance & Operation................................................................................................................................................................ 62 8.1 MAC......................................................................................................................................................................................... 62

8.1.1 Move................................................................................................................................................................................... 62 8.1.2 Add ..................................................................................................................................................................................... 62 8.1.3 Change.............................................................................................................................................................................. 62

8.2 Call Detail Recording............................................................................................................................................................ 63 8.3 History..................................................................................................................................................................................... 63 8.4 Diagnostic Tools .................................................................................................................................................................... 63 8.5 Final Documentations and ComNet................................................................................................................................... 63

9 Engineering Notes ............................................................................................................................................................................ 64 9.1 Field Safety............................................................................................................................................................................. 64 9.2 Documentation & Resources............................................................................................................................................... 64

9.2.1 Nortel Technical Publications......................................................................................................................................... 64 9.2.2 Other Information ............................................................................................................................................................. 64

9.3 Common Tasks & Functions ............................................................................................................................................... 65 9.4 Serial Connections to the PABX......................................................................................................................................... 65 9.5 Xyplex Settings...................................................................................................................................................................... 66 9.6 ProComm Settings ................................................................................................................................................................ 66 9.7 Backup, Restore, and Archive ............................................................................................................................................. 66

9.7.1 Backup............................................................................................................................................................................... 66 9.7.2 Restore.............................................................................................................................................................................. 67 9.7.3 Archive ............................................................................................................................................................................... 68

9.8 Brief History of the Option-11.............................................................................................................................................. 73 9.9 Conversion Factors ............................................................................................................................................................... 73

10 Summary............................................................................................................................................................................................ 74 11 Appendix-A: Configuration Flow Chart......................................................................................................................................... 75 12 Appendix-B: Switch Listings........................................................................................................................................................... 76

12.1 Configuration Record............................................................................................................................................................ 76 12.2 Customer Data Block............................................................................................................................................................ 77 12.3 Electronic Switch Network................................................................................................................................................... 79 12.4 Route Data Block................................................................................................................................................................... 80

13 Appendix-C: Definitions of Terms & Acronyms.......................................................................................................................... 81



1 Introduction

1.1 Purpose & Scope

This document provides a guideline for the installation and the configuration a Nortel Meridian Option-11c PABX for use in EPC locations. It presents a generic process that must be modified for each site, and it should be considered a guide rather than a specification. This Guideline is not intended to replace, but to supplement Nortel documentation and to provide EPC preferences. The intended audience is EPC Department Technicians and Engineers.

This document is concerned with basic installation only. It does not address advanced NARS features and it does not address Voice Mail. With these exceptions, it does address the standard needs of the average small to medium sized EPC office.

1.2 General Information The Option-11c is a telephone PABX manufactured by Northern Telecom®, (Nortel®). It is the low end of the Meridian 1® family of modular Switches and is the EPC standard PABX for small1 to medium sized offices. The Switch uses a main cabinet and optional expansion cabinets to provide up to 700 lines. Depending upon the business application, EPC uses the Option-11c for office sizes ranging from a 10-person to offices with 50 or more2 lines. This document is also applicable to the Option-11c “Mini”. The “Mini” version of the switch should be considered as an option for an office where a single cabinet will suffice and no growth is anticipated.

Note: It is important to note that the procedures, the sequence, and the information contained in this document represent only one way to set up a switch. This document will be updated periodically based on input from field personnel and other bodies of knowledge. In other words, this document will evolve until the Department feels it represents the best way to set up a switch for EPC.3

Caution: Although portions of this document are applicable to installations outside the U.S., the variations from country to country cannot be addressed in detail.

The Option-11c should not be installed or configured by inexperienced personnel. This document is not a substitute for experience and training.

For the purposes of this document, the terms PABX, PBX, and Switch are interchangeable.

Appendix-B provides copies of printed output from real Option-11c switches. These can be used in debugging to compare configurations.

Telecommunications is a field not lacking in the prolific use of acronyms and “buzz words”. Appendix-C contains a glossary of telecom terms. 4

1 The Norstar® key system is normally used in offices with fewer than ten people. 2 150 in some cases. Note: for offices with more than 100 people, an Option 61c should be seriously considered. 3 This document belongs to those who use it. If you don’t like it – give us input. 4 for those who are not fully buzz-word compliant.



2 Planning & Engineering

2.1 CO Trunks and Lines

2.1.1 Small Offices For small offices, analog CO lines are normally used. These are individual lines each having a fixed telephone number. These are incoming/outgoing type lines and are often called “1FB’s”. Except for the tariff, these are similar to a normal residential line, (1FR). This type of line is easily added in most locations.

Some Telco’s offer DID service on a group of CO lines making these lines a trunk. This is a consideration for small offices that may need DID service.

Caution: 1FB lines should always be ordered as “ground-start”. Loop start should not be used.

Note: If DID service is not available then a Key System may be more appropriate for the location.

2.1.2 Larger Offices In larger offices trunks are normally used. A trunk can be a grouping of individual analog lines or the individual lines can be provided through digital service. A common digital trunk offering is a PRI. With this offering there is usually a block of 100 telephone numbers but this varies by location and Telco. A PRI is a modified T1 with 23 lines and a data channel, (d-Ch). The d-Ch is used to provide features such as Caller ID. A PRI will send any DID block number to the prescribed internal telephone using any available channel.

When a PRI is used, it should not be the only connection to the Telco. A Telco problem or a local equipment problem could leave an office “dead in the water”. Always get some CO lines also. These will provide outgoing service in case of a PRI failure and they will also provide overflow outgoing service if all 23 PRI channels are temporarily in use. Additionally, it is desirable to have at least two CO lines that do not connect to the PBX at all. One of these lines should be connected to the Router or to The Xyplex in order to access equipment. The other line can used in case of PBX failure, (unless the site is comfortable with cellular coverage in the case of a telephone service outage). It should be located in a central or key location such as reception or a foreman’s office.

2.2 Card Types

The following table contains information on the most commonly used cards.

DTI/PRI TMDI Package (Digital Trunk): Terminates T1 or PRI Clock Controller5

NTSF6800 NTAK20AD

UTC Universal Trunk Card: Terminates 2 and 4-wire external Analog lines

NT8D14BB

Digital Line Terminates Nortel standard digital telephones NT8D02GA

Analog Line Terminates standard analog telephones, modems, and fax machines.

NT8D09BA

5 Mounts on DTI/PRI card – does not take a slot.



2.3 Rules of Thumb

2.3.1 Trunks and Blocking

Generally speaking, one trunk line or channel will service three people6 with a very low probability of blocking, (depending upon the service). In other words, one PRI will handle a typical office of 50 to 70 people.

In this example, if growth was anticipated, it would be best to leave a slot for a second PRI card and to reserve another block of 100 numbers. Blocks of numbers can be reserved at a discounted rate.

2.3.2 Heat Load

For switch rooms or switch rooms combined with server rooms, it is always best to coordinate actual heat load with an HVAC specialist. Actual heat load is often difficult to obtain during initial design. When heat load is requested by HVAC design personnel and you are not ready, the following rule of thumb has served well in the past.

30 W / SqFt of the total panel front surface area7.

2.3.3 UPS Sizing UPS vendors recommend that you add up the name-plate power ratings on all equipment that will be UPS attached. This is safe but very costly. There is little to no correlation between name-plate power values and actual consumption. Name-plate values are used for sizing wire and breakers in accordance with the NEC; they were never intended for use in UPS sizing.

The actual loads for typical telecom and computer equipment can be a small fraction of their name-plate values. Here are some measured values.

Equipment Name-Plate kVA Operating kVA

Cisco 3524 0.115 0.09

Cisco 2505 0.138 0.03

Cisco 3810 w/3 FX 0.115 0.02

Cisco PIX 0.46 0.08

Compaq DeskPro, Pentium 0.575 0.04

Monitor, standard 19 inch multisync 0.23 0.09

Monitor, flat screen, 18 inch 0.23 0.06

Cisco 5505 w/3 24-port 10/100 cards 0.92 0.40

There are no easy answers here. If you have plenty of money, use name-plate values. If not, make your own measurements or use good judgment. Always play it safe.

For a typical small office with a single cabinet Option-11c, a router, and an Ethernet switch, a 1.5 kVA UPS should be fine.

6 This does not apply to all business unit applications. 7 Heat Losses From Electrical Equipment in Generating Stations by I.M Rubin, IEEE Transactions on Power Apparatus and Systems, Vol. PAS-98, No. 4, July/Aug 1979.



3 Before You Begin

3.1 Card Slot Assignments

In order to prepare documentation – cards must be assigned to slots. Plan the System and then get your documentation in order.

Starting in the first cabinet and starting at the left side:

• DTI/PRI Card(s)

• Universal Trunk Card(s)

• Digital Line Card(s)

• Analog Line Card(s)

• Voice Mail

If more than one cabinet is required, Digital and Analog line cards should be spread between the cabinets.

3.2 Site Documentation

It is essential to have complete documentation end-to-end from the incoming trunks all the way to each and every jack and telephone set. This documentation function should have been done by Engineering, but if it has not, it must be done before starting. Site documentation is invaluable in saving time and frustration. As a minimum, it must contain:

• All CO lines identified by telephone number and pair with termination points identified by list and/or sketch

• All CO trunks identified by circuit number and telephone number block with termination point identified by list and/or sketch

• All Jacks Numbers associated with the TN complete with any interim terminations

• Room Numbers

• User Names

Figure 3-1: Documentation Example

Digital Analog Room Number

Jack No.

Name

TN DN CP* TN DN

Information

Entrance n/a Elevator Lobby 16 01 7401 No 08 00 6800

6002 6-045 Future 16 02 7421 Yes 09 00 6801

6-107 16 03 7422 Yes 06 01 6802 6005

6-108

Future

16 04 7423 No 06 02 6803 2616 Removed

6004 6-046 James Dobson 16 06 7425 Yes 06 03 6804

6006 6-047 Philip Loudon 16 07 7427 Yes 06 04 6805

6008 6-049 Kevin Wright 16 08 7428 Yes 06 05 6806

* Call Pilot or optionally, Meridian Mail



4 Physical Installation

4.1 Environmental Guide

The Option-11c system is designed to operate in an office environment with a nominal temperature of 70° F and 10% to 95% relative humidity, non-condensing. The location must not be subjected to constant vibration. All System equipment must be located at least 12 feet from sources of electrostatic, electromagnetic, or radio frequency interference. This includes transformers and power service panels. The System location must be cooled or well ventilated with cool air. Each cabinet can produce up to 500 Watts of heat, (or 1700 BTU).

4.2 Mounting It is recommended that the unit be mounted on a wall covered with ¾ inch plywood. Cabinets may be mounted side-by-side or one over the other. Refer to the Nortel Planning and Installation Guide and to Engineering Department sketches for mounting dimensions.

Tip: Avoid the use of particle board in lieu of plywood.

4.3 Grounding The Nortel Planning and Installation Guide has a Chapter on grounding. Proper grounding must take place before power-up. This is not optional. Nortel has recently changed its grounding specifications. The following summarizes their recommendation.

1. For cabinets powered by the same electrical service panel, connect each cabinet to a ground bar and connect the ground bar to the electrical service panel ground. Use 6AWG insulated wire.

2. For cabinets powered by different electrical service panels, (in a similar manner as above), cabinets must be grounded to the electrical service panel that feeds it.

This Nortel procedure is in direct conflict with industry standards for Telecommunications Grounding and with good engineering practice. It does follow the NEC for electrical safety but following NEC does not provide a telecom ground because it places equipment cabinets at different electrical potentials8. Additionally, the electrical ground is normally at a different potential than the incoming telecom ground. A single point grounding system that connects the cabinets, the electrical feeds, and the Telco’s ground is a requirement.

Grounding for a telecom installation includes LAN/WAN equipment as well. In summary, all telecommunications equipment shall be grounded in accordance with the applicable provisions of EIA/TIA-607, Commercial Building Grounding and Bonding Requirements for Telecommunications.

8 EIA/TIA 222 States: Compliance with the NEC “does not imply that adequate grounding will be provided to ensure continued performance of electronic equipment and systems without mutual interference; or that a quiet ground structure will be provided to allow equipment to be isolated from external interference, either conducted or radiated”.



4.4 Lightning & Surge Suppression Incoming copper trunks and CO lines must be protected so as not to conduct surges into telecom equipment. Use protectors on incoming lines where they have not been provided for by the Telco and connect all protectors to your single-point grounding system.

ITW Lynx protectors for analog CO lines (top), and T1/PRI (bottom)

Note: ITW Lynx part numbers: Analog CO line: UP2S-235 66-block T1/ISDN line: UP2H-235 66-block

Reliable Analog CO line: S3ABF 5-pin male base

Caution: The Lynx protectors are for use with a 66-block. Some Telco’s provide service at the demarc on 110, Bix, or other style blocks. Be sure and coordinate this with the Telco and purchase protectors accordingly. It is important to use solid state protectors such as those specified above. Avoid the use of gas or carbon protectors.

4.5 Card Installation Install all cards in accordance with the plan developed for your documentation and be sure to use the anti-static wrist strap provided with the system.

Notes: Digital and Analog line cards can be removed or inserted while the system is powered up. Refer to Nortel documentation for other card types.

A card slot may be programmed for Universal Trunk, Digital, or Analog even if the card is missing. This is helpful if a card is bad or if one or more cards has simply not made it to the sight before programming needs to start.

4.6 Power Connection

The Option-11c is normally powered from a floor or rack-mount UPS. Option-11c Cabinet power supplies should be plugged into power strips that have cable “clamps” that provide protection from inadvertent disconnection. The power strip should be supplied without a switch or have a protective cover over the switch. Since some UPS units provide isolated power, it is important to ground the power strip to your single point ground system.

UPS size requirements vary greatly, but for a single cabinet Option-11 system along with minimal Cisco equipment and a terminal server, a 1.5 kW UPS is normally adequate. UPS sizing can be



tricky. When sizing is an issue, be wary of vendor sizing programs and the use of nameplate electrical characteristics unless money is no object.

4.7 Interface Connection The Option-11c comes standard with several TTY ports but a serial cable assembly is required to provide a user interface. Be sure to purchase the “octopus” style cable; it has 4-ports. Each port on the serial cable assembly is terminated in a standard RS-232, DB-25 connector. This connector is “modem ready”. To connect to a laptop, desktop, or to a terminal server, a null-modem adapter is required.

Ideally, the Option-11c should have several permanent interface connections.

• Modem connected to an outside telephone line (1FB)

• Desktop computer or terminal in the Switch Room

• Terminal Server

Caution: It is an EPC policy to have a two-password interface to equipment if the equipment is accessible to a PSTN. For this reason, the Modem must be a password type such as a Motorola UDS v.3400 or v.3600.

Note: The Cisco serial cable assembly works well for connections to a computer or to a terminal server.

The use of a desktop PC9 as a dedicated terminal and permanently installed in the switch room is very advantageous. This PC should be connected to the local LAN and the serial ports should be left connected to the PBX and to other key equipment. In the absence of Communications Personnel, non-technical site personnel can be “talked through” a procedure.

Tip: Leave icons on the desktop for HyperTerminal connections to the PBX and to other key equipment.

Also, install VNC10 Server service on the PC so the PC can be remotely accessed from anywhere in the EP network. This allows the ability to remotely do a data backup that cannot be done via a telnet/Xyplex session.

9 This can be an older machine. 10 http://www.uk.research.att.com/vnc/download.html



5 Initial System Setup

5.1 General

Because of configuration dependencies, there is a required sequence for the programming of a Switch. Appendix-A depicts these dependencies and provides a sequence for configuration. This Section will follow that sequence.

5.2 Power-up Procedure – New Systems

Each system comes with Key Codes. These codes will be required during power-up. Also, if any additional software packages have been purchased, you should know about them at this time and have them ready for installation.

When the Switch is powered up the first time, it initiates several internal tests, procedures, patch loads, and an OS restart. It will eventually stop with a menu. This menu will present four (4) choices. The following dialog is presented in several fonts for clarity. Italics represent Switch menus, prompts, and information. Responses and comments are in plain text. There will be a lot of information scroll by on the screen. The following information shows interactive points in the process.

Main Cabinet Software Installation Main Menu 1. New Install or Option 11/11E Upgrade - From Software DaughterBoard 2. System Upgrade 3. Utilities 4. New System Installation - From Software Delivery Card [q]uit, [h]elp or [?], <CR> - redisplay Enter Selection “1” for a new installation

Select Feature Set You Wish to Enable : 1. General Business (ntsk11cq) 2. Enhanced Business (ntsk11dq) 3. Enterprise Business (ntsk11eq) 4. NAS/VNS (ntsk11fq) [q]uit, [p]revious, [m]ain menu, [h]elp or [?], <CR> - redisplay Enter Selection “3” for Enterprise Business, (this is the EPC standard). If Enterprise Business was not purchased, make the appropriate selection; for example, "2" for Enhanced Business.

Feature Set Selection : Enterprise Business Do you wish to add packages? (y/n/[a]bort): The answer to this will be “No” unless additional software Packages were purchased with the Switch so confirm before proceeding. Note that if "No" is selected, you will not be able so see a listing of packages supplied with the switch. If you wish to see the package listing, answer "Yes" even if you don't have any additional packages.



Select Database to Install : 1. Pre-Configured database - Enterprise Business 2. Basic Configuration (Release 22) 3. CCBR Restore File 4. Option 11/11E Software Cartridge [q]uit, [p]revious, [m]ain menu, [h]elp or [?], <CR> - redisplay Enter Selection “1” for Pre-configuration Database

Do you wish to change any ISM parameters? (y/n/[a]bort): Note: Answer “Yes” if any of the following settings needs to be changed.

Enter new ISM parameters, <CR> to leave unchanged : TNS ( 100) - ACDN ( 300) - AST ( 100) - LTID ( 100) - RAN CON ( 12) - RAN RTE ( 2500) - MUS CON ( 100) - BRAND ( 0) - ACD AGENTS ( 300) - ANALOGUE TELEPHONES ( 2500) - ATTENDANT CONSOLES ( 2500) - BRI DSL ( 100) - CLASS TELEPHONES ( 2500) - DATA PORTS ( 2500) - DIGITAL TELEPHONES ( 2500) - INTERNET TELEPHONES ( 0) - PHANTOM PORTS ( 2500) - WIRELESS TELEPHONES ( 2500) - ITG ISDN TRUNKS ( 2500) - TRADITIONAL TRUNKS ( 2500) - TMDI D-CHANNELS ( 0) - SURVIVABILITY ( 0) - Security ID : 10166249 Current AUX ID : 10166249 Do you wish to change the AUX ID? (y/n/[a]bort): N New AUX ID : 10166249 Select M3900 Language Set: 1-6 4) North American Enter 4 Is this correct? Enter Y



At this point you will see summary information and you will be asked to confirm it.

New Installation Information Summary : Security ID : 10166249 Aux ID : 10166249 Cabinet Type : MAIN Feature Set : Enterprise Business (ntsk11eq) Additional Pkgs : none Database : Pre-Configured database - Enterprise Business OLD NEW S/W Release : 2530 2530 ISM Parameters TNS : 32767 100 ACDN : 32767 300 AST : 32767 100 LTID : 64 100 RAN CON : 32767 12 RAN RTE : 32767 2500 MUS CON : 32767 100 BRAND : 0 0 ACD AGENTS : 32767 300 ANALOGUE TELEPHONES : 32767 2500 ATTENDANT CONSOLES : 32767 2500 BRI DSL : 64 100 CLASS TELEPHONES : 32767 2500 DATA PORTS : 32767 2500 DIGITAL TELEPHONES : 32767 2500 INTERNET TELEPHONES : 32767 0 PHANTOM PORTS : 32767 2500 WIRELESS TELEPHONES : 32767 2500 ITG ISDN TRUNKS : 32767 2500 TRADITIONAL TRUNKS : 32767 2500 TMDI D-CHANNELS : 0 0 SURVIVABILITY : 0 0 This is a good point to stop and make sure the ISM options shown above are correct. Use the NTP's or check with Engineering if you have any questions on these settings for your location. Is this correct? (y/n/[a]bort) : Y Enter new keycodes: Key 1 : XXXXXXXX (8 Digit numbers) Key 2 : XXXXXXXX Key 3 : XXXXXXXX Keycode validation successful.



*** WARNING *** A system restart will be invoked as part of the software installation process Are you sure you wish to perform the upgrade? (y/n/[a]bort): Y Upgrade was completed successfully Rebooting.... After the reboot, the Switch will execute a “Daily Routine. When it completes, the Switch should is ready for a Log On and Configuration.

5.3 User Interface Basics Log In: type “logi” <CR>. You will be prompted for a password. Enter "0000".

Programming or configuration is done by accessing “Overlays”. Overlays have specific functions in the configuration process. They must be loaded one at a time and must be exited before loading another. The terms Load and Overlay are essentially synonymous. The term Load is most common and it abbreviated “LD”. To Load an Overlay, type “LD” <space> and the Overlay number. For example: “LD 11” <CR>. Once you have loaded and Overlay, you will typically see a “Req” prompt. The Overlay is “Requesting” input.

The use of the asterisk key, ( * ) or <Shift 8>, provides for navigation. The single asterisk, ( * ), will repeat the current prompt. The double asterisk, ( ** ), will return to the “Req” prompt. The quadruple asterisk, ( **** ), will exit the current Overlay. Also, the command “END” <CR> will usually exit an Overlay.

Log Out: exit any Overlay with the 4-asterisk command and type “logo” <CR>.



6 System Configuration

6.1 Digital Data Block

Load 73 is used to configure the DDB. The DDB is used to configure Digital service for the Switch. It provisions the Switch for a Digital Trunking Interface, (DTI), or a Primary Rate Interface (PRI). The DDB is also used to identify the T1 clocking and to setup alarm thresholds for the T1 circuit.

Caution: If there is no PRI or DTI interface card in the Switch, the DDB should not be configured. Move to the next System Configuration step.

Prompt Response Range Default Comment

REQ NEW CHG, END, NEW, OUT, PRT

TYPE DDB

CEQP YES NO Clock controller equipment exists.

CLKN # 1-9 Card slot number in the Option-11c where the Clock Controller resides.

Note: The Clock Controller is mounted on the PRI/DTI card.

PREF # 1-9 Primary Reference Source card for clock controller. Note: The response must be the same as for CLKN above.

SREF <CR> 1-9 or <CR> free run Secondary Reference (if existing).

TRSH 0 0-15 Threshold. Creates Threshold # “zero” for configuration.

RALM <CR> 1-128 3 Remote (yellow) Alarm clear threshold

BIPC <CR> 1-128 2 Bipolar Violation count threshold

LFAC <CR> 1-128 3 Loss of Frame alignment counter

BIPV <CR> 1-4 & 1-4 3 & 2 Bipolar Violation maintenance and out-of-service thresholds. Note: to change this setting from the default, two number would be entered with a separating space followed by <CR>.

SRTK <CR> 1-24 & 1-3600 5 & 30 Slip rate tracking mode maintenance.

SRNT <CR> 1-1024 & 1-1024 15 & 3 Slip rate non-tracking

LFAL <CR> 1-1024 17 Loss of Frame alignment maintenance and out-of-service thresholds.

AUTO <CR> YES, NO NO Automatic recovery for frame slippage.

SRAR <CR> YES, NO NO Slip Rate Automatic Recovery

SRGT <CR> 1-127 15 Slip Rate Guard Time in minutes

SRIM <CR> 1-127 1 Slip Rate Improvement Monitoring time in minutes.

SRMM <CR> 1-127 2 Slip Rate Maintenance Maximum.

ICS <CR> 0-159 Multi-purpose serial data link code selection.

MEM AVAIL: (U/P): 1239632 USED U P: 85833 50790 TOT: 1376255 DISK RECS AVAIL: 448 REQ



6.2 Configuration Record Load 17 is used to configure the CFN. Load 22 is used for printing.

In the configuration, you will need to make a few parameter changes, and, if you are installing a DTI/PRI card in one of the card slots, you will need to identify the card. If the DTI/PRI is for a PRI, you will also program a d-Channel.

6.2.1 General


REQ CHG

TYPE PARM

LPIB <CR> Accept the default setting

HPIB <CR>

400B <CR>

NCR <CR> 50 Caution: This number of call registers is ok for small offices but must be increased for larger offices.

MGCR <CR>

CSQI <CR> Caution: Change this number if the NCR value is changed. This entry should be about ¼ of the NCR entry.

CSQO <CR> Caution: Change this number if the NCR value is changed. This entry should be about ¼ of the NCR entry.

TUBO <CR>

CFWS <CR>

PCML <CR>

ALRM <CR>

ERRM <CR>

DTRB <CR>

TMRK <CR>

FCDR <CR>

PCDR <CR>

TPO <CR>

TSO <CR>

CLID YES Calling Line ID Number for the CDR

DUR5 <CR>

MLDN <CR>

MARP YES Multiple Appearance Redirection Prime. This assigns the DN to the TN features.

FRPT <CR>

DCUS <CR>




MSCL #### Number of Speed Call Lists.

Example: If your DID Block started at 6700 and contained 100 numbers, you would enter 6800 numbers. This would allow you to match the SCL number to the DN.

<CR> OUT Hit Return until you reach the REQ prompt.

6.2.2 Midnight Routine and Multi-User

Prompt Response Range Default Comment REQ CHG TYPE OVLY SID <CR> Accept the default setting BKGD <CR> PBXH <CR> TODR <CR> DROL 43 This adds Overlay 43 (System Back-up) to

the Midnight Routine MULTI_USER ON Allows more than one person to log into the

switch at the same time.

6.2.3 Add DTI/PRI Card

(Not required unless a DTI/PRI card is used.) (Example is for a PRI)


REQ CHG

TYPE CEQU Common Equipment

TDS <CR> Accept the default setting

CONF <CR>

DLOP # ## ESF Card Slot, Number of Channels, Extended Super Frame signaling

MODE PRI DTI, PRI Mode of Operation

TMDI YES Is this a TMDI card?

LCMT B8S Line Code method

YALM FDL Yell Alarm method

TITE <CR>

TRSH 00 Threshold used for T1

DLOP <CR> To add a second card, enter info here. See DLOP above.

<CR> OUT



6.2.4 Add the d-Channel


REQ CHG

TYPE ADAN Action Device & Number

ADAN NEW DCH # New d-Channel Number

Note: Suggest using the card slot number for the d-Ch number

CTYP TMDI Type of Card

CDNO # PRI Card Slot number

PORT 1 Port Number (always 1)

DES ###### Description

USR PRI User of the d-Ch.

Note: PRI was used here because this example is for a PRI.

IFC #### ESS4, ESS5, SL1, DMS100, DMS250, DMS500

Type of switch you are connecting to.

DCHL # PRI Card Slot number

PRI <CR> Change if you have more PRIs you want associated to this same d-Ch.

OTBF <CR> 32 Output request buffers

DRAT 64KC d-Channel transmission rate

RLS 1 Release software at the far-end switch

RCAP ### BRI, ND2, ND3 Remote capabilities at the far-end switch Note: BRI = AT&T ND2 or 3 = Meridian

OVLR <CR> Accept the default settings.

<CR> OUT

See Appendix-B for an example of a Configuration Record.



6.3 Customer Data Block Load 15 is used to configure the CDB. Load 21 is used for printing. There are two areas to change in the Customer Data Block: NET_DATA and RDR_DATA.

6.3.1 NET_Data


REQ CHG

TYPE NET_DATA Networking Data Block

CUST 0

OPT <CR>

AC2 <CR>

FNP <CR>

CLID YES Allow Calling Line Identification

SIZE <CR>

INTL <CR>

ENTRY 0 The CLID entry to be configured

HNTN ### Local Area Code for the PBX location

Example: 713 for Houston

ESA_HLCL <CR>

ESA_INHN <CR>

ESA_APDN <CR>

HLCL ### Local Code (Prefix) – Example (420)

DIDN YES Use DNs as DID numbers

HLOC ##### Home Location Code (same as Prefix(same as Prefix plus next two digits) – Example (35431)

HLOC ### Home Location Code (same as Prefix)

LSC <CR>

CLASS_FMT <CR>

ENTRY <CR>

ISDN YES Turn on ISDN. Yes if using PRI on DID route, else enter No if you are not using PRI.

PNI 7 Private Network Number – EPC uses 7. Only used if you are using PRI on Company Tie trunks.

PINX_DN <CR>

MBG <CR>

BSGC <CR>

PFX1 <CR>

PFX2 <CR>

HLOC ##### Home Location Code (same as Prefix plus next two digits) – Example: 35431

<CR> OUT



6.3.2 RDR_Data Allow different DNs for Forward No Answer Number and for Hunt Number


REQ CHG

TYPE RDR_DATA Call redirection

CUST 0

OPT <CR>

FNAD FDN Call Forward No Answer treatment for DID

FNAT FDN Call Forward No Answer treatment for non-DID

FNAL FDN Call Forward No Answer treatment for all other calls

<CR> OUT



6.4 Electronic Switch Network Load 86 and 87 is used to configure ESN.

The ESN Block is the listing of the parameters that are set for BARS/NARS.

6.4.1 Load 86


REQ NEW

CUST 0

FEAT ESN Electronic Switched Network

MXLC ### Entered 200 Number of LOC codes (NARS). This number needs to equal or exceed the number of LOC codes you will enter.

MXSD <CR>

MXIX <CR>

MXDM <CR>

MXRL <CR>

MXFC <CR>

MXFS <CR>

CDP <CR>

MXSC 1

NCDP 4

AC1 9 NARS Access Code 1

AC2 8 NARS Access Code 2

DLTN YES Dial tone when you press 8 or 9

ERWT <CR>

ERDT <CR>

TODS <CR>

RTCL <CR>

NMAP <CR> This prompt may not display.

ETOD <CR>

TGAR NO Check for Trunk Group Access Restrictions. See Notes below

Notes:

Enter NO (Reason – If TGAR = YES then if the telephone’s TGAR matches the route TARG# the outgoing calls will be blocked. Here is a matrix of how things worked on a test:

CASE 1) ESN LD 87 TGAR = yes Phone TGAR = 0 Route TARG = 0 Call not blocked but ACOD not blocked either.

CASE 2) ESN LD 87 TGAR = yes Phone TGAR = 1 Route TARG = 1 Call blocked and ACOD blocked

CASE 3) ESN LD 87 TGAR = yes Phone TGAR = 1 Route TARG = 2 Call blocked ACOD blocked

CASE 4) ESN LD 87 TGAR = yes Phone TGAR = 3 Route TARG = 2 Call not blocked ACOD not blocked

CASE 5) This is how we set up a typical user ESN LD 87 TGAR = no Phone TGAR = 1 Route TARG = 1 Call not blocked ACOD blocked CASE 6) This is how we set up a “maintenance phone” ESN LD 87 = no Phone TGAR = 0 Route TARG = 1 Call not blocked ACOD not blocked



6.4.2 Load 87


REQ NEW

CUST 0

FEAT NCTL Network Control

SOHQ Prompt may not display

SCBQ

NCOS 1 Network Class of Service (typical)

EQA <CR>

FRL 1 Facility Restriction Level (typical)

RWTA <CR>

NSC <CR> Prompt may not display

OHQ <CR>

CBQ <CR>

SPRI <CR>

MPRI <CR>

PROM <CR>

NCOS 2

EQA <CR>

FRL 2

RWTA <CR>

NSC <CR>

OHQ <CR>

CBQ <CR>

SPRI <CR>

MPRI <CR>

PROM <CR>

NCOS 3

EQA <CR>

FRL 3

RWTA <CR>

NSC <CR>

OHQ <CR>

CBQ <CR>

SPRI <CR>

MPRI <CR>

PROM <CR>

NCOS 4

EQA <CR>

FRL 4

RWTA <CR>

NSC <CR>




OHQ <CR>

CBQ <CR>

SPRI <CR>

MPRI <CR>

PROM <CR>

NCOS 5

EQA <CR>

FRL 5

RWTA <CR>

NSC <CR>

OHQ <CR>

CBQ <CR>

SPRI <CR>

MPRI <CR>

PROM <CR>

NCOS 6

EQA <CR>

FRL 6

MPRI <CR>

PROM <CR>

NCOS 7

EQA <CR>

FRL 7

RWTA <CR>

NSC <CR>

OHQ <CR>

CBQ <CR>

SPRI <CR> Out



6.4.3 NCOS Info Explanation of Network Class of Service and Facility Restriction Levels

NCOS FRL RLB

0 0 911 Calls and Local Office

1 1 10-200 Private Network – Company Calls

2 2 Public

3 3 1-800 Calls

4 4 Trunk Special Filter Between 1-800 & Toll (Time of Day Restriction)

5 5 Toll Calls

6 6 Company International Call Areas

7 7 All calls no Restrictions

Note: Higher NCOS means less restriction.

Meridian Mail Phones NCOS 5 User Phones NCOS 6 Private Trunks NCOS 5

Public Trunks NCOS 4



6.5 Digital Manipulation Tables Load 86 is used to configure the DGT. Digit Manipulation Tables are used to modify dialed digits by adding or deleting numbers at the start of the dial string. All DMI tables will have to be programmed.


REQ NEW

CUST 0

FEAT DGT Digital Manipulation Data Block

DMI ## Digital Manipulation Index number

DEL ## Nothing Delete

INST ## Nothing Insert

CTYP <CR> NCHG Accept the default setting

The eight DMI values below are standard for all EP switches. Refer to these DMI values when programming the Route List Block.

DMI # DELete INSerT

1 1

2 2

3 3

4 4

5 5

6 6

7 7

9 <CR> 9

Note: There are advanced alternatives that are not addressed in this document and that should not apply to small or to medium sized offices.



6.6 Route Data Block Load 16 is used to configure the RDB. Load 21 is used for printing. The Route Data Block is the set of parameters identifying the type of route being programming. Several routes are typically available and a RDB must be configured for each available route.

6.6.1 Digital CO Trunk (COT, PRI w/DID) This is an example of a digital T1 trunk from a Telco with ISDN signaling, (a PRI), and with DID service.


REQ NEW

TYPE RDB Route Data Block

CUST 0

DMOD <CR> Default Model

ROUT ## Route Number. Recommend 10 for first route.

DES ###### Description of the circuit. e.g. “QUEST”

TKTP DID DID, TIE, COT, FX Type of Route

ESN <CR>

CNVT <CR>

SAT <CR>

RCLS <CR>

DTRK YES Digital Trunk

BRIP <CR>

DGTP PRI Digital trunk type

ISDN YES Integrated Services Digital Network option

MODE PRA Mode of Operation

IFC #### ESS4, ESS5, DMS100/250/500

Type of CO switch you will interface to.

SBN <CR>

PNI <CR>

SRVC <CR>

NCNA YES Network Call Name Allowed

NCRD YES Network Call Redirection

CHTY <CR>

CTYP <CR>

INAC <CR> No

ISAR <CR>

CPUB <CR>

DAPC <CR>

DSEL VOD Voice or Data

PTYP <CR>

AUTO <CR>

DNIS <CR>




DCDR <CR>

IANI <CR>

ICOG IAO Incoming and Outgoing

SRCH <CR>

TRMB YES Tromboning

STEP <CR>

ACOD ##### Dial Access code to the route. This is a minimum of 5-digits and must be non-DID. Recommend 3-digits plus the Route number. Example: 79010 for Route 10.

CLEN <CR>

TCPP <CR> NO CPP flag for incoming non-ISDN calls

PII <CR> Privacy indicator ignored

TARG <CR> 0 - 31 1 Trunk Access Restriction Group

BILN <CR> NO Billing Number

SGRP <CR> Scheduled access restriction group

OABS <CR> Outgoing toll digits to be ignored

CNTL <CR> NO Change Controls and Timers

DRNG <CR> NO Distinctive ringing for incoming calls

CDR <CR> NO Call Detail Recording

MUS <CR> NO Music on Hold

EQAR <CR> NO Enable Equal Access Restrictions

FRL <CR> NO Facility Restriction Level

OHQ <CR> NO Off-Hook Queuing

OHQT <CR> NO Off-Hook Queuing threshold

TTBL <CR> 0 Tone table number

PLEV <CR> NO Off-Hook timer delay

MCTS <CR> 2 Priority Level

ALRM <CR> NO Malicious Call Trace Alarm



6.6.2 Analog CO Trunk This is an example of RDB configuration for a group of analog lines from a Telco that form an incoming/outgoing trunk.


REQ NEW


CUST 0 Customer

DMOD <CR> Default Model number

ROUT ## Route number. Recommend "20" for first route.

DES ANALOG COT

Description

TKTP COT Type of Trunk Route

PRIV <CR> NO Private Line Route

SAT <CR> NO Satellite

RCLS <CR> INT, EXT EXT Route Class

DTRK <CR> NO Digital Trunk Route

ISDN <CR> NO Prompt may not display.

PTYP <CR> ACO Port Type ACO for Analog CO route

AUTO <CR> NO Auto Terminate

ICOG IAO ICT, OGT, IAO Incoming and Outgoing

RANX <CR> NO RAN for calls diverted to external trunks

SRCH <CR> RRB, LIN LIN Search method for outgoing trunks

TRMB YES NO Tromboning

STEP <CR> Alternate trunk route for outgoing trunks

ACOD #### Dial Access code to the route

CLEN <CR> 1 CLID entry number

CPP <CR> NO Calling Party Privacy


BILN <CR> NO Billing



CNTL YES NO To change Controls

TIMR <CR> NO Chg Trunk timers

SST <CR> 3 0 Seizure Supervision Timer

NEDC ETH ORG, ETH, JNT, FEC ORG Near End disconnect control

FEDC ETH ORG, ETH, JNT, FEC ORG Far End disconnect control

CPDC <CR> NO SL1 controlling party on incoming calls

SPCT <CR> IMM,DLY IMM Speech Path Cut-Through

HOLD <CR> 02 02 40 Hold failure threshold

SEIZ <CR> 02 02 Seize failure threshold

RGFL <CR> 02 02 Ring failure threshold

RVSD <CR> 08 31 Reversed wired CO trunk threshold

ILLR <CR> 02 02 Illegal Ring threshold







MR <CR> NO Music Route

MANO <CR> NO Manual Outgoing trunk route


FRL <CR> 0 0 Facility Restriction Levels

OHQ <CR> NO Off-Hook Queuing. Prompt may not display



ATAN <CR> Prompt may not display

OHTD <CR> NO Off-Hook timer delay

PLEV <CR> 2 Priority Level

MCTS <CR> NO Malicious Call Trace Signal




6.6.3 Analog DID Trunk This is an example of a RDB for a group of analog lines from a Telco that form a DID Trunk.


REQ NEW


CUST 0 Customer


ROUT ## Route number. Recommend 10 for the first route.

DES ANALOG DID Description

TKTP DID Type of Trunk Route




ISDN <CR> NO Prompt may not display



DNIS <CR> NO ACD DNIS route

IANI <CR> NO In-band Automatic number identification route

ICOG ICT ICT, OGT, IAO Incoming and Outgoing

RANX <CR> NO RAN for calls diverted to external trunks






CPP <CR> NO Calling Party Privacy. Prompt may not display.


BILN <CR> NO Billing



INST <CR> NO Chg Trunk timers

IDC <CR> Incoming DID Digit conversion. Prompt may not display

CNTL YES NO Change Controls and Timers

TIMR <CR> Trunk timers

SST <CR> Seizure Supervision Timer

NEDC ETH ORG, ETH, JNT, FEC ORG Near End disconnect control

FEDC ETH ORG, ETH, JNT, FEC ORG Far End disconnect control


DLTN <CR> NO Dial Tone on originating calls






SVFL <CR> 02 02 Ring failure threshold




MANO <CR> NO Music Route

EQAR <CR> NO Enable Equal Access Restrictions. Prompt may not display.


OHQ <CR> NO Off-Hook Queuing. Prompt may not display.

OHQT <CR> NO Off-Hook Queuing threshold. Prompt may not display.

TTBL <CR> NO Authcode to be prompted

ATAN <CR>

OHTD <CR> 0 Tone table number






6.6.4 Digital Tie Trunk, (PRI) This is an example of a RDB for a digital ISDN Tie trunk between two Option-11c switches. The Tie trunk is typically provided on the EPC private network. This is the preferred type of Tie line.


REQ NEW


CUST 0

DMOD <CR> Default Model

ROUT ## Route Number. Recommend 20 for second route (typical).

DES EP TIE Description of the circuit.

TKTP TIE DID, TIE, COT, FX Type of Route

ESN <CR>

CNVT <CR>

SAT <CR>

RCLS <CR>

DTRK YES Digital Trunk

BRIP <CR>

DGTP TIE Digital trunk type. Can be a PRI also

ISDN NO Integrated Services Digital Network option

MODE PRA Mode of Operation

IFC SL1 ESS4, ESS5, SL1, etc. Type of switch you will interface to. This will almost always be SL1 because we are connecting between Option switches. If the Tie is not to an Option switch, change to suit.

SBN <CR>

PNI 7 Private Network ID

Note: 7 is the EP Standard

SRVC <CR>

NCNA YES Network Call Name Allowed

NCRD YES Network Call Redirection

CHTY <CR>

CTYP <CR>

INAC YES No Yes for private network.

ISAR <CR>

CPUB <CR>

DAPC <CR>

DSEL VOD Voice or Data

PTYP <CR>

AUTO <CR>

DNIS <CR>

DCDR <CR>

IANI <CR>




ICOG IAO Incoming and Outgoing

SRCH <CR>

TRMB YES Tromboning

STEP <CR>

ACOD ##### Dial Access code to the route.

CLEN <CR>

TCPP <CR> NO CPP flag for incoming non-ISDN calls

PII <CR> Privacy indicator ignored





CNTL <CR> NO Change Controls and Timers














6.6.5 Digital Tie Trunk, (T1 or DTI) This is an example of a RDB for a digital Tie trunk between two Option-11c switches. The Tie trunk is typically provided on the EPC private network. This is a straight T1 line without ISDN services. Although this is still done, the use of ISDN services is preferred when routing equipment permits.

PROMPT RESPONSE RANGE DEFAULT COMMENTS

REQ NEW


CUST 0 Customer


ROUT ## Route number

DES XXXXXX Description

TKTP TIE Type of Trunk Route

ESN <CR> NO Private Line Route

CNVT <CR> NO Conventional switch route


RCLS <CR> INT,EXT EXT Route call marked as

DTRK YES NO Digital Trunk Route

BRIP <CR> NO ISDN BRI Packet handler route

DGTP <CR> DTI Digital Trunk Type

ISDN <CR> NO Integrated Services Digital Network

DSEL VCE VOD Data Selection

PTYP <CR> DTT Port type at far end

AUTO <CR> NO Auto terminate route

DNIS <CR> NO ACD DNIS route

IANI <CR> NO In-band Automatic Number Identification route

ICOG IAO IAO,ICT,OGT Incoming and /or Outgoing trunk

SRCH <CR> RRB, LIN LIN Search


STEP <CR> Alternate trunk route for outgoing trks

ACOD ##### Dial Access code to the route



BILN <CR> NO Send Billing number

SGRP <CR> O Scheduled access restriction group


INST 8 Linear Hunting Search for outgoing trunks

IDC <CR> NO Incoming DID Digit Conversion

ANTK <CR> Alternate trunk route for outgoing trks

SIGO <CR> STD Signaling arrangement

STYP <CR> SDAT Standard Signaling Type

CNTL YES NO Change Controls and Timers



PROMPT RESPONSE RANGE DEFAULT COMMENTS

TIMR <CR> Trunk Timers

SST <CR> Seizure Supervision timer

NEDC ETH ORG Near End Disconnect Control

FEDC ETH ORG Far End Disconnect Control

CPDC <CR> NO SL-1 the only controlling party on incoming

DLTN YES NO Dial tone

HOLD <CR> Hold failure threshold

SEIZ <CR> (2) (2) Seize failure threshold

SVFL <CR> Supervision failure




MANO <CR> NO Enable Equal Access Restrictions

FRL <CR> Facility Restriction Level



CBQ <CR> NO Call Back Queuing

AUTH <CR> NO Authcode to be prompted for incoming







6.6.6 Analog Tie Trunk This is an example of a RDB for a simple Analog tie trunk. This is a group of analog lines that forms a trunk.


REQ NEW


CUST 0 Customer


ROUT ## Route number. Recommend 30 for first route.

DES ANALOG TIE Description

TKTP TIE Type of Trunk Route

ESN <CR> NO Electronic Switched Network pad control

CNVT <CR> NO Conventional switch route




ISDN <CR> NO Prompt may not display.



DNIS <CR> NO ACD DNS route

IANI <CR> NO In-band Automatic Number Identification route

ICOG IAO ICT, OGT, IAO Incoming and Outgoing


TRMB YES Tromboning








INST <CR> Digits to be inserted before leading digit

IDC <CR> Incoming DID Digit conversion. Prompt may not display.

ANTK <CR> ANI identifier number

STD <CR> Signaling arrangement

STYP <CR> SDAT Standard Signaling Type

CNTL YES NO To change Controls

TIMR <CR> Trunk Timers

SST <CR> Seizure Supervision Timer

NEDC ETH ORG, ETH, JNT, FEC ORG Near End disconnect

FEDC ETH ORG, ETH, JNT, FEC ORG Far End disconnect





DLTN YES NO Dial Tone on originating calls



SVFL <CR> 02 02 Ring failure threshold




MANO <CR> NO Music Route


OHQ <CR> NO Off-Hook Queuing. Prompt may not display.

OHQT <CR> 0 0 Off-Hook Queuing threshold. Prompt may not display.


AUTH <CR> NO Authcode to be prompted


ATAN <CR>






6.7 Voice Trunks Voice trunks must be configured for each route in the RDB. Load 14 is used to configure Voice Trunks. Load 20 is used for printing but Voice Trunks can be printed from Loads 10 or 11 also.

There are several types of trunks that can be programmed in the Option switches. (FX, COT, DID, WAT, TIE) The most common used is the two-way COT and the TIE trunks.

Then following paragraphs correspond with the RDBs described in the six paragraphs in Section 6.6 above.

6.7.1 Digital CO Trunk (COT PRI w/DID)


REQ NEW 23 23 new entries (Note)

TYPE COT Trunk type

TN ## 01 Card Slot and Unit for DTI/PRI card (Note)


PDCA <CR> Accept the default setting

PCM. <CR>

CUST 0

NCOS <CR>

RTMB ## 01 Route Data Block number and Member number (Note)

B-CHANNEL SIGNALLING

<CR> Signaling type

MNDR <CR>

TGAR <CR>

AST <CR>

CLS CTD DTN CND WTA LPR APN THFD HKD P10 VNL

Class of Service.

TKID <CR>

Note: The number of channels indicated in “NEW 23” is for a full PRI. A partial PRI may have been provided. Use the number that corresponds to ISDN service actually provided.

The system will build this number of trunk lines and increment the TN and the RTMB automatically. In other words, using the input above, all 23-channels would be configured at one time.



6.7.2 Analog CO Trunk


REQ NEW

TYPE COT Type of data block

TN ## ## Card Slot and Unit


XTRK EXUT Type of trunk card

FWTM NO <CR> Firmware Timing for trunk hook flash

FWTM <CR> NO

CUST 0 Customer

NCOS 4 Network Class of Service

RTMB ## ## Route and Member

ATDN #### ACD for Auto Attendant (Call Pilot)

NITE #### Night Service Directory number

SIGL GRN LOP GRN Trunk Signaling. In order for Auto terminate to work properly with Call Pilot’s Automated Attendant, you should only have ground start (GRN) CO trunks.

TIMP 600 Termination Impedance

BIMP 3COM Balance Impedance

AUTO_BIMP <CR> NO Automatic Balance Impedance

SUPN YES NO Answer and disconnect supervision

STYP <CR> Supervision Type

AST <CR> NO Associated trunk for CTI

CLS DTN Class of Service

TKID <CR> NO Trunk Identifier



6.7.3 Analog DID Trunk


REQ NEW

TYPE DID Type of data block



XTRK EXUT Type of trunk card

FWTM NO <CR> Firmware Timing for trunk hook flash

FWTM <CR>

CUST 0 Customer number


RTMB ## ## Route and Member

INC <CR>

NITE <CR> Night Service Directory Number

SIGL LDR Signaling is Loop Dial Repeating

TIMP <CR> 600 Termination Impedance

BIMP <CR> 3COM Balance Impedance

AUTO_BIMP <CR> Automatic Balance Impedance

STRI WNK Start Arrangement Incoming

STRO WNK Start Arrangement Outgoing. Prompt may not display.

SUPN YES

AST <CR> Associated Trunk for CTI

CLS DTN Class of Service

TKID <CR> Trunk Identifier



6.7.4 Digital Tie Trunk, (PRI) A Tie trunk is typically a part of the EP private network, but it can be provided by a Telco. In any case, the ISDN signaling for a PRI Tie trunk does not come from the Telco. It is generated by one of the EP Option switches.



TYPE TIE Trunk type

TN ## 01 Card Slot and Unit for DTI/PRI card (Note)


PDCA <CR> 1 Accept the default setting

PCM. <CR> MU

CUST 0

NCOS 5

RTMB ## 01 Route Data Block number and Member number (Note)

B-CHANNEL SIGNALLING

<CR> Signaling type

MNDR <CR>

TGAR <CR>

AST <CR>

CLS CTD DTN CND WTA LPR APN THFD HKD P10 VNL

Class of Service.

TKID <CR>

Note: The number of channels indicated in “NEW 23” is for a full PRI. The system will build this number of trunk lines and increment the TN and the RTMB automatically. In other words, using the input above, all 23-channels would be configured at one time.



6.7.5 Digital Tie Trunk, (T1 or DTI)



TYPE TIE Type of data block

TN ## 01 Terminal number (Card and unit)

DES XXXXXX Designator field

PDCA <CR> 1 Pad Category table number

PCML <CR> MU Pulse Code Modulation Law

CUST 0 Customer


RTMB ## 01 Route and Member

MNDN <CR> NO Manual Directory Number

TGAR <CR> 1 Trunk Group Access Restriction

SIGL EM4 Signaling

STRI IMM Start arrangement incoming

STRO IMM Start arrangement outgoing

SUPN YES Supervision

AST <CR> Associated trunk for CTI

CLS CTD DTN Class of Service


Note: The number of channels indicated in “NEW 24” is for a full T1. The system will build this number of trunk lines and increment the TN and the RTMB automatically. In other words, using the input above, all 24-channels would be configured at one time.



6.7.6 Analog Tie Trunk (4-Wire E&M)


REQ NEW

TYPE TIE Type of data block

TN XX XX Card Slot and Unit


XTRK XEM Type of trunk card

CUST 0 Customer


RTMB XX XX Route and Member

INC <CR>

MNDN <CR> NO Manual Directory Number

TGAR <CR> 1 Trunk Group Access Restriction

SIGL 4EM Trunk Signaling

EMTY TY1 E/M Signaling, 2-wire Note: Each 4-Wire E&M trunk takes up 4 pairs on the punch block. With TY1 skip the 4 th pair to wire the next trunk.

TIMP <CR> 600 Termination Impedance

STRI IMM Start Arrangement Incoming

STRO IMM Start Arrangement Outgoing

SUPN YES Supervision Type

AST <CR> Associated trunk for CTI

CLS CTD DTN Class of Service




6.8 Route List Block Load 86 is used to configure the RLB.

When an 8 or 9 + number is dialed, the digits are identified in a translation table. The table directs the call to a Route List Block. The Route List Block is used to make routing decisions for the number dialed. Use Load 86 to print the RLB.

6.8.1 Local Call


REQ NEW

CUST 0

FEAT RLB

RLI 0

ENTR 0 Entry number for NARS/BARS Route List

LTER <CR> NO Local Termination Entry

ROUT ## Route number for Local Calls

TOD <CR> 0-7 All on Time of Day Schedule

CNV <CR> NO Conversion to Long Distance Number

EXP <CR> NO Expensive Route

FRL <CR> 0-7 0 Facility Restriction Level

DMI <CR> 0-999 0 Digital Manipulation Index

FCI <CR> 0-255 0 Free Calling Area Screening Index number

FSNI <CR> 1-255 0 Free Special Number Screening Index

SBOC <CR>

OHQ <CR> NO Off-Hook Queuing allowed. Prompt may not display.


ENTR <CR>

ISET 1 0-8 0 Initial Set

NALT <CR>

MFRL 0 0-7 0-7 Set Minimum Facility Restriction Level



6.8.2 Long-Distance Call


REQ NEW

CUST 0

FEAT RLB

RLI 1

ENTR 0


ROUT ## Route number for Long Distance Calls




FRL 5 0-7 0 Facility Restriction Level




SBOC <CR>



ENTR <CR>


NALT <CR>

MFRL 0 0-7 Set Minimum Facility Restriction Level



6.8.3 911 Call


REQ NEW

CUST 0

FEAT RLB

RLI 2



ROUT ## Route number for Local Calls





DMI 9 0-999 0 Digital Manipulation Index



SBOC <CR>

SBOC <CR>



ENTR <CR>


NALT <CR>




6.8.4 Network Call


REQ NEW

CUST 0

FEAT RLB

RLI 4



ROUT ## Route number for Network Calls








SBOC <CR>



ENTR <CR>


NALT <CR>




6.9 Network Translation Tables Load 90 is used to configure the NET Translation Tables.

To access NARS, the user dials either one of two customer-assigned network Access Codes, (AC1 or AC2). These access codes are typically “8” for our on-net (private network) and “9” for off-net (local and long distance calls). All users will use the “8” or “9” to make their calls. Users will not be allowed to dial trunk access codes. The purpose for this is to control fraudulent calls and to restrict unauthorized calls.

6.9.1 AC1 (for 9 +)


REQ NEW

CUST 0 Customer Number

FEAT NET Net

TRAN AC1 Translator for the Private Network

TYPE SPN Special Code

SPN 0 Single digit will cover all #s starting with 0

FLEN 0 Flexible Length

RLI 25 Route List Index

SDRR Supplemental Digit Restriction or Recognition

ITEI Incoming trunk group exclusion


























6.9.2 AC2 (for 8 +)


REQ NEW

CUST 0 Customer Number

FEAT NET Net

TRAN AC2 Translator for the Private Network

TYPE LOC Location Code (Prefix)

LOC 1 Single digit will cover all LOC starting with 1

FLEN <CR> 0 Flexible Length


ITEI <CR> Incoming trunk group exclusion

LDN 4202600 Listed Directory Number

DID <CR> NO

NPA <CR> NO

NXX <CR> NO






DID <CR> NO

NPA <CR> NO

NXX <CR> NO






DID <CR> NO

NPA <CR> NO

NXX <CR> NO






DID <CR> NO

NPA <CR> NO

NXX <CR> NO









DID <CR> NO

NPA <CR> NO

NXX <CR> NO






DID <CR> NO

NPA <CR> NO

NXX <CR> NO






DID <CR> NO

NPA <CR> NO

NXX <CR> NO






DID <CR> NO

NPA <CR> NO

NXX <CR> NO






DID <CR> NO

NPA <CR> NO

NXX <CR> NO


FLEN 0


ITEI





DID NO

NPA NO

NXX NO



6.10 Building Telephones The last configuration task is to build the Analog and the Digital telephones.

6.10.1 Analog: Modem or Fax

Load 10 is used to configure type 500 Analog Telephones. They may also be configured from Load 11. Load 20, 10, or 11 may be used for printing. The following examples create new telephones but it is much easier to create one standard telephone for each type and then copy it to the other TNs.

Prompt Response Default Comment

REQ NEW

TYPE 500


CDEN <CR> Card Density

DES MODEM or FAX

CUST <CR> 0

WRLS <CR> NO Portable personal telephone?

DIG <CR> Dial Intercom Group

DN #### Extension number

CPND NEW

NAME XXXXX Enter name or description

XPLN <CR>

DISPLAY_FORMAT <CR>

VMB <CR>

AST <CR> NO Associate Set Assignment

IPAG <CR> 0

HUNT <CR>

TGAR <CR> 1

LDN <CR>

NCOS 6 0

RPNG <CR> 0

SGRP <CR> 0

CLS CTD DTN FBD XFD WTA THFD FND HTD ONS LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD CFTD SFD MRD C6D CNID CLBD AUTU ICDD CDMD LLCN EHTD MCTD GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD MBXD CPFA CPTA DDGA NAMA MCRD EXR0 SHL ABDD CFHD DNDY DNO3 USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC

Class of Service

Note: A = Allowed D = Denied Caution: Ensure that CTD and DTN are set properly

SCI <CR> 0

MULTI_LANGUAGE <CR> 0

PLEV <CR> 02

FTR <CR>



6.10.2 Analog: Basic Voice Phone (with Voice Mail


REQ NEW

TYPE 500


CDEN <CR> Card Density

DES POTS Plain Old Telephone Set

CUST <CR> 0

WRLS <CR> NO TN corresponds to portable personal telephone

DIG <CR> Dial Intercom Group

DN ####

CPND NEW


XPLN <CR>

DISPLAY_FORMAT <CR>

VMB <CR>

AST <CR> NO Associate Set Assignment

IPAG <CR> 0

HUNT ##90 First 2-digits of your DID group followed by 90, (your 4-digit number to call voicemail is (e.g.) 3290).

TGAR <CR> 1

LDN <CR>

NCOS 6 0

RPNG 1 0

SGRP <CR> 0

CLS XFA XRA PUA MWA C6A

CTD DTN FBD XFD WTA THFD FNA HTA ONS LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD CFTD SFD MRD C6D CNID CLBD AUTU ICDD CDMD LLCN EHTD MCTD GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD MBXD CPFA CPTA DDGA NAMA MCRD EXR0 SHL ABDD CFHD DNDY DNO3 USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC

Class of Service

Note: A = Allowed D = Denied Caution: Ensure that CTD and DTN are set properly

RCO <CR>

SCI <CR> 0

MULTI_LANGUAGE <CR> 0

PLEV <CR> 02

FTR FDN ##90 First 2-digits of your DID group followed by 90.



6.10.3 Digital: 2616 Telephone Load 11 is used to configure Digital Telephones. Common digital phones used by EPC are the 2008, the 2616, and the 3904. The following information is for the most commonly found, 2616 telephone.

Note: Digital phones may also be configured from Load 10. Loads 10, 11, and 20 may be used for printing.

To allow a “maintenance telephone” to directly access a trunk via the ACOD, make that telephone have a TGAR of “0”.


REQ NEW

TYPE 2616

TN ## ##

DES XXXXXX Description – 6-characters allowed.

CUST <CR> 0

AOM <CR> 0

FDN ##90 Flexible Call-Forward-No-Answer DN, (Probably the Voice Mail DN)

First 2-digits of your DID group followed by 90.

TGAR <CR> 1

LDN <CR> blank (none) Listed DN Index as defined in LD 15

NCOS 6 0

RNPG 1 0

SSU <CR> System Speed Call List Number

SGRP <CR> 0 Scheduled Access Restriction Group number

CLS PUA FNA HTA HFA MWA IRA LNA CNDA AHA

CTD FBD WTA LPR MTD FND HTD ADD HFD MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD SLKD CCSD SWD LND CNDD CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD LLCN MCTD CLBD AUTU GPUD DPUD DNDD CFXD ARHD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD DDGA NAMA DRDD EXR0 USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

Class of Service

Note: A = Allowed D = Denied Caution: Ensure that CTD is set properly. Note: Add MTA to enable Maintenance functionality.

RCO <CR>




HUNT ##90 Hunt DN – Probably the Voice Mail DN.

First 2-digits of the DID group followed by 90.

LHK 1 0 Last Hunt Key number limit

LNRS <CR>

SCI <CR> 0 Station Category Indication priority level

LPK <CR>


AST <CR> Associate Set Assignment

IPAG <CR> 0 Meridian Link Unsolicited Status Message group

MLWU_LANG <CR> 0 Language choice for auto-wakeup

DNDR <CR> 0 Directory Number Displayed Ringing (in seconds)

KEY 00 SCR #### First key, Rings, Extension Number

CPND NEW

NAME XXXXX Enter the user’s name here

XPLN <CR>

DISPLAY_FMT <CR>

KEY 01 SCR #### Second key, Rings, Back-line Extension.

Note: can be a non-ringing line, (SCN).

Caution: Value should be any non DID number

CPND NEW


XPLN <CR>

DISPLAY_FMT <CR>

KEY 02 ADL 16 AutoDial, 16-digits

KEY 03 ADL 16

KEY 04 ADL 16

KEY 05 ADL 16

KEY 06 ADL 16

KEY 08 MWK #### Message: Voice Mail Access

KEY 09 SCC #### Speed Call: This speed call list number should be the same as the extension number for this TN.




KEY 10 CFW 8 Call Forward, 8-digits allowed

Caution: The number of digits allowed should be limited based on office needs but should never allow enough digits for long distance except under special circumstances.

KEY 11 TRN Transfer

KEY 12 AO6 Conference, 6-party

KEY 13 RNP Ringing Number Call Pickup

KEY 14 DSP Display

KEY <CR>

Note: Key 07 is the standard “Program” key. No entry required.

Key 15 is the standard “Handsfree/Mute” key. No entry required.

Either of these keys can be overwritten but it is not recommended.

6.10.4 Digital: 2008 Telephone


REQ NEW

TYPE 2008

DES XXXX Description – 6-characters allowed.

CUST <CR> 0

AOM <CR> 0

FDN #### Flexible Call-Forward-No-Answer DN, (Probably the Voice Mail DN)

TGAR <CR> 1

LDN <CR> Listed DN Index as defined in LD 15

NCOS 6 0

RNPG 1 0

SSU <CR> System Speed Call List Number

SGRP <CR> 0 Scheduled Access Restriction Group number




CLS PUA FNA HTA HFA MWA IRA LNA CNDA

CTD FBD WTA LPR MTD FND HTD ADD HFD MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD SLKD CCSD SWD LND CNDD CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD LLCN MCTD CLBD AUTU GPUD DPUD DNDD CFXD ARHD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD DDGA NAMA DRDD EXR0 USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

Class of Service

Note: A = Allowed D = Denied Caution: Ensure that CTD is set properly. Note: Add MTA to enable Maintenance functionality.

HUNT #### Hunt DN – Probably the Voice Mail DN

LHK 1 0 Last Hunt Key number limit

SCI <CR> 0 Station Category Indication priority level


AST <CR> Associate Set Assignment

IPAG <CR> 0 Meridian Link Unsolicited Status Message group

MLWU_LANG <CR> 0 Language choice for auto-wakeup

DNDR <CR> 0 Directory Number Displayed Ringing (in seconds)

KEY 00 SCR #### First key, Rings, Extension Number

CPND NEW

NAME XXXXX Enter the user’s name here

XPLN <CR>

DISPLAY_FMT <CR>

KEY 01

KEY 02

KEY 03

KEY 04

KEY 05

KEY 06

KEY 08 Message: Voice Mail Access

KEY <CR>

6.10.5 Copying Telephones

The easiest way to create telephones is to build one master telephone, (or a master for each type), and then copy it to other TNs as required. This works equally well for analog or for digital telephones.



To copy a TN to a blank TN, use the CPY 1 command in Load 10 or 11. You will be prompted for the from and to TNs and for the new DN.

Tip: You can copy from a master TN to an entire blank line card using the CPY 16 command. This is an easy way to populate line cards with basic TN information. Final adjustments can then be made to the Description, the Name, the Key 01 DN, and the Speed Call List number for each new TN as required.



7 Telephone Installation and Connection

It is highly recommended that for new offices and for offices where wiring is re-worked, that all voice jacks be wired, presented to a line card in the PBX, and fully documented. This allows changes without the physical presence of a Technician. The initial outlay will be saved in travel cost.

7.1 Digital The black Nortel 2616 with display is the EPC standard telephone. It is a 2-wire digital set with 16 programmable keys. EP has a standard key layout which is depicted below and programmed in accordance with paragraph 6.10.3 above.

7.1.1 2616 Key Layout Key 00 Line 1 Key 01 Line 2 Key 02 AutoDial Key 03 AutoDial

Key 04 AutoDial Key 05 AutoDial Key 06 AutoDial Key 07 Program Key 08 Message

Key 09 Speed Call Key 10 Call Forward Key 11 Call Transfer Key 12 Conference Key 13 Call Pickup

Key 14 Display Key 15 Handsfree/Mute

Key 00

Key 07

Key 08

Key 15

Note: Pre-printed key-caps are available and are preferred.

7.1.2 Add-on-Module The Add-on-Module provides an additional sixteen programmable keys to a model 2616 telephone. This makes a “po-boy” Attendant Console suitable for most locations. Several AOMs can be added to a single 2616. This feature is activated by placing the number of AOMs, (typically 1), in the AOM field of the 2616 TN configuration. Typically the new keys will all be programmed as “ADL 16” but you should check with the site for their preferences.

Caution: The AOM will not work on an “un-powered” 2616 such as the NT9K16AC03.

7.1.3 Other Digital Phones

Other digital telephones in use by EP include the 2008 and the 3904. Programming for the 2008 is show above but further details on these phones is outside the scope of this document at this time.



7.2 Analog The placement of analog jacks at every telecom access point provides service capability for modems, fax machines, and conference telephones as required. A POTS can be added to an analog jack for a quick second line or for a cordless phone when required.

7.3 Jack Wiring Telephone jacks should be the RJ-11 type if possible11. The RJ-45 jack will work but should be avoided unless required by local standards12. The standard EP color for a digital jack is Ivory or White, and the standard analog jack is black.

Due to the high availability of 4-pair Category 5e cable, it is recommended that this LAN rated cable be used for telephones also. Cat 5e rated cable provides excellent electrical characteristics for telephone service. One cable can provide up to four telephone circuits and these can be split-out as required. The recommended color for Cat 5e cable used for voice is white.

The most versatile yet cost effective configuration would be to provide LAN and Voice service at a single modular faceplate with some room for expansion if required.

Future Future

LAN1

LAN2

D A

The use of 2-pair on the digital jack and the other 2-pair on the analog jack is the most common configuration. If, after installation, two lines are required, a splitter can be used as a temporary solution until a Technician can return to the site and add a jack.

Here are some splitter part numbers: 2-Way – CSI/Suttle SE-267B 3-Way – CSI/Suttle SE-173A

Note: Although EPC has combined LAN and voice in the same Cat 5e cable, this is no longer a recommended option.

11 Some countries now require the use of RJ-45 jacks for telephones. 12 For example, RJ-45 jacks are required on new telephone service in London.



8 Maintenance & Operation

8.1 MAC

8.1.1 Move Moves with the Option-11c are done in software rather than by switching wires on a terminal block. Re-wiring a block is not desirable because it requires on-site personnel, and it will eventually wear out the block13.

A move is the most common operational task. A TN can be moved to any blank TN on the same type of line card. Since TNs are hardwired to a specific office and jack and site documentation gives us this information, it is only necessary for the Technician to know the “From” and “To” locations.

Most of the time the “To” location is occupied however, and this precludes a simple move. An example would be an employee office swap. This is handled by a 3-way move.

Example: Employee X and Employee Y are changing offices and you need to move their digital phones.

Assume the following TNs: Employee X - 06 01 Employee Y - 06 02

First, find an unequipped TN on any digital line card. To do this, from Load 10 or 11 use the STAT ## command where ## represents the Cabinet number and Slot number. Assuming you have a digital line card in slot 6 of the first cabinet the command would be STAT 06. Unequipped TNs will show up as “UNEQ”. Assume TN 06 15 on this card is UNEQ.

Second pick an Employee and check to see that his phone is not in use; STAT 06 02 for Mr. Y. “IDLE” indicates the line is not in use.

Third, move Mr. Y to the UNEQ TN. MOV 06 02 to 06 15, (06 02 is now UNEQ)

Fourth, check to see if Mr. X is on his line. If not, MOV 06 01 to 06 02, (06 01 is now UNEQ)

Last, MOV 06 15 to 06 01, (06 15 is UNEQ again).

8.1.2 Add A phone can be added using the procedures in Section 6.10, but the easiest way to add a telephone to an unequipped TN is simply to copy from a good TN and make the DN specific changes.

8.1.3 Change

Typically a change involves only one or two parameters on a telephone. The easiest way to do this is to use the easy change, (ECHG) option. When the CHG command is issued and the TN is entered, answer “Yes” to ECHG and you don’t have to go through all of the telephone parameters.

13 Especially a 66-block



Example: Joe leaves the company and Mary moves into his office and we want to change the name on Key 00 from Joe to Mary. This phone is on TN 06 03 and the DN is 4321

Tip: The Option-11c releases name storage memory after a name is entered. “Joe” is smaller than “Mary” so “Mary” will not fit. You will get an error message when you try.

First, take Joe’s name out. This will reset the amount of space you have for the name.

REQ CHG

TYPE 2616

TN 06 03

ECHG? YES

ITEM KEY 00 SCR 4321

CPND OUT

<CR> OUT

Second, add Mary’s name.

REQ CHG

TYPE 2616

TN 06 03

ECHG? YES

ITEM KEY 00 SCR 4321

CPND NEW

NAME Mary

<CR> OUT

Note: If the situation had been reversed and there was enough room for the new name, the command “CHG” could have been issued at the CPND prompt.

8.2 Call Detail Recording

8.3 History

8.4 Diagnostic Tools

8.5 Final Documentations and ComNet



9 Engineering Notes

9.1 Field Safety

• Never work on a telephone wiring frame or PBX during a thunder storm. Stay out of the switch-room.

• Never wear metallic jewelry of any kind while physically working on a PBX. • Never look at the end of a connected Fiber Optic cable. • Observe local codes and rules with regard to safety. This includes the use of safety shoes

and hard hats where required. • Keep a CO2 fire extinguisher in the switch-room during construction. • Keep a first-aid kit in the switch-room during construction.

9.2 Documentation & Resources

9.2.1 Nortel Technical Publications Nortel provides considerable information14 in the form of NTP’s. These are now provided on CD-ROM with a new system. If a hard copy of the NTP’s is required, be sure to specify it with the switch purchase.

The Software Input/Output Guide, (Books 1 and 2), are the most useful references for the tasks described in this document.

Caution: Be sure and work from a NTP that matches the software release and issue to avoid confusion.

9.2.2 Other Information http://www.pbxtech.net/ProdInfo/ProdInfo_Main.html

14 often TMI



9.3 Common Tasks & Functions

Task or Function Overlay Command Notes

Query System Time and Date LD 2 TTAD day month year hour minute second

Set System Time and Date LD 2 STAD 25 04 02 19 31 33 (April 25th, 02 7:31:33 PM)

Print a DNB LD 20 or 22

PRT, DNB Enter a DN when prompted or it will print all DN’s

Print a TNB LD 10, 11, or 20

PRT, “type”, TN

Type is the telephone type; typically a 2616 or a 500. If no TN is entered, all TN’s will be printed. This also works for digital and analog trunks.

Print unused Card Slots LD 20 LUC

Print unused Voice Units LD 10, 11, or 20

LUVU A type such as 2616 or 500 can narrow the scope of this listing.

Print unused DN’s LD 10, 11, or 20

LUDN

LD 22 ISS Gives Version, Release, and Issue

LD 22 PRT PKG List of equipped Packages

LD 22 ISSP Prints Version, Release, Issue, and Packages

LD 22 TID Print the Serial Number

System Information

LD 22 SLT Print the System Limitations

Saving Data LD 43 EDD

9.4 Serial Connections to the PABX

The Nortel “octopus” cable provides several 25-pin, DB-25 style RS-232 ports. One of these ports should be connected to the Terminal Server, and again, Cisco cables and adapters may be used. Cisco supplies two types of DB-25 to RJ-45 adapters; one is labeled “Modem” and the other is labeled “Terminal”. Either of these may be used but one requires the Nortel supplied null-modem adapter.

• Direct Connection • Modem Connection • Xyplex Connection



9.5 Xyplex Settings The optimal Xyplex terminal server ports settings for an Option-11c and for other items of equipment such as Cisco routers and switches are not the same. The best settings for Cisco can cause an Option-11c serial port to shut down.

Xyplex configuration is handled in another document, but here are a couple of useful port settings, (# represents the port number or range of numbers, i.e. 1-20). DEFINE PORT # TYPEAHEAD SIZE 1024 DEFINE PORT # IP TCP WINDOW SIZE 1024

Some Xyplex/Option-11c compatibility test results will be added to this paragraph at a later date.

9.6 ProComm Settings

Terminal parameters can be critical. Improper parameters can cause the switch to lock out the Com port or cause failure in uploads or downloads.

For normal Terminal Mode Operation (direct connect):

General Options

• VT100 emulation • ASCII for the Transfer Protocol • Direct Connect (Com 1 or 2) • 9600 • 8-N-1

Transfer Options

• Upload – Don’t translate CR and Strip LF

• Download – Don’t translate CR and Strip LF

• Delay between lines = 3 (x 1/10 sec)

• 10 mS between characters

• Expand Tabs 8 spaces

• 10 seconds until download timeout

9.7 Backup, Restore, and Archive

9.7.1 Backup

Make sure you understand this procedure and are ready before proceeding.

• Go to Load 43 and execute the EDD command to ensure that all configuration changes are saved.

• Setup your communications program to receive using Xmodem protocol. Make sure you have a directory already setup or a blank, formatted diskette in the A: drive.

• Go to Load 143 and execute the XBK command.

• At the INFO: prompt, enter the text you want to appear as a header on this data file. You have 128 characters including spaces.



• Press <CR> twice and you will see the R> prompt. This indicates the switch is ready and waiting to send data.

Note: The next step must be completed within 2 minutes or the system will time out. If the system times out, start with LD 143 enter, XBK etc.

• In you communications program, “Receive” the configuration file using Xmodem protocol. The file received will be in binary format. (see Figure 4).

• Select the folder you have created on C: or A: drive and “Save”

• Wait for the transfer operation to complete.

• When successfully completed, the Option 11 responds with OK.

• To verify the backed-up data file, enter the command “XVR”. You will see the R> prompt again. This means the system is waiting to receive your file. Using your communications program, send the file you just downloaded back to the switch. You should see a series of C’s on the screen and when the file is successfully verified, the Option-11c will respond with OK.

9.7.2 Restore

Make sure you understand this procedure and are ready before proceeding.

• Go to Load 143 and execute the XRT command.

• The Option-11c system responds with WAIT—2 MINUTES followed by R>

• Send the backed-up data file using the Xmodem protocol from your communications program.

• The system will display the character C every 3-seconds until the file is sent.

Note: The file must be sent before the character C is displayed 20 times (approximately 1-minute) to avoid a time out.

Note: The ID contained in the configuration database record being sent is checked against the system controller card. If the ID’s do not match, the data will still be restored but a BKP011 will be displayed as a warning indicating the site ID did not match. This is normal; the site ID will automatically be corrected on the next data dump.

• When the file is successfully restored, the Option-11c system responds with OK.

• To verify the restored data file, enter the command XVR. You will see the R> prompt again. This means the system is waiting to receive your file. Using your communications program, re-send the file you just uploaded to the switch. You should see a series of C’s on the screen and when the file is successfully verified, the Option-11c will respond with OK.

Now it is necessary to perform a SYSLOAD in order to get the uploaded file into the System memory.

• Type XSL and press the <CR> key

• The system responds with CONFIRM? (Y/N). Enter a Y.

• You are prompted with PSWD. Press <CR>

• Wait for the successful completion of the SYSLOAD. You will see DONE when it has completed. Exit Load 143 with ****.

• In Load 2, set the date and time with the STAD command. Use the TTAD command to confirm you entered the data correctly. Exit Load 2 with ****.



Note: STAD format is (dy) (mo) (year) (hr) (mn) (sc)

• In Load 43 enter the EDD NBK command and wait for the data dump to complete. Exit Load 43 with ****.

9.7.3 Archive This procedure stores a printable ASCII text copy of the Option-11c configuration and database. This information cannot be reloaded into a switch electronically, but it can be used to rebuild the switch manually if it becomes necessary.

Utilizing a terminal program such as ProComm, connect to the PBX. Set up your terminal program to capture the output to your hard drive. Follow the sequence below.

Note: Some features and programs may not be equipped on all PBX systems so some of the requests for switch information will return error messages.

When you are finished, close out the capture file, rename it, and store it on ComNet.

LD Prompt Command Notes

REQ PRT

TYPE TNB Prints the entire TN block.

<CR> OUT

REQ PRT

TYPE SCL Prints the Speed Call List(s)

<CR> OUT

REQ PRT

TYPE MFC

<CR> OUT

REQ PRT

TYPE MFE

<CR> OUT

REQ PRT

TYPE MFR

<CR> OUT

REQ PRT

TYPE MFVE

<CR> OUT

REQ PRT

TYPE PRE

<CR> OUT

REQ PRT

TYPE TCON Tandem Connection

<CR> OUT

20

REQ END

REQ LTM List Trunks

CUST 0

<CR> OUT

21

REQ PRT




TYPE RDB Route Data Blocks

CUST 0

<CR> OUT

REQ PRT

TYPE CRB Code Restriction Blocks

CUST 0

<CR> OUT

REQ PRT

TYPE CDB Customer Data Blocks

CUST 0

<CR> OUT

REQ END

REQ ISS Software Issue

REQ PRT

TYPE PKG Installed Packages

REQ PRT

TYPE CFN Configuration Record

REQ PRT

TYPE ALARM

REQ PRT

TYPE CINV

REQ PRT

TYPE IMA

REQ PRT

TYPE ATRN

REQ PRT

TYPE PWD

REQ PRT

TYPE SLT

22

REQ END

REQ PRT

TYPE ACD

<CR>OUT

REQ PRT

TYPE SCB

<CR>OUT

REQ PRT

TYPE ADS

<CR>OUT

REQ PRT

TYPE CDN

23

<CR>OUT




REQ PRT

TYPE NACD

<CR>OUT

REQ END

REQ PRT

TYPE FCR

CUST 0

<CR> OUT

REQ PRT

TYPE IDC

CUST 0

<CR> OUT

49

REQ END

REQ PRT Primarily for International locations.

TYPE FTC

<CR> OUT

REQ PRT

TYPE MCAD

<CR> OUT

56

REQ END

REQ PRT

TYPE FFC Flexible Feature Codes

<CR> OUT

57

REQ END

REQ PRT

TYPE DDB Digital Data Block.

REQ PRT

TYPE DTI2

FEAT ABCD

REQ PRT

TYPE DTI2

FEAT SYTI

REQ PRT

TYPE DTI2

FEAT LPTI

LOOP <CR>

REQ PRT

TYPE DTI2

FEAT PAD

<CR> OUT

73

REQ END

86 REQ PRT BARS




CUST 0

FEAT DGT Digital Manipulation Table

<CR> OUT

REQ PRT

CUST 0

FEAT ESN

REQ PRT

CUST 0

FEAT ITGE Incoming Trunk Group Exclusion Index

<CR> OUT

REQ PRT

CUST 0

FEAT RLB Route List Indexes

<CR> OUT

REQ END

REQ PRT More BARS

CUST 0

FEAT CDP Coordinated Dialing Plan

TYPE ALL

REQ PRT

CUST 0

FEAT FCAS

<CR> OUT

REQ PRT

CUST 0

FEAT NCTL Network Control

NRNG 0 10

87

REQ END

REQ PRT More BARS

CUST 0

FEAT NET

TRANS AC1

TYPE ALL

REQ PRT

CUST 0

FEAT NET

TRANS AC2

TYPE ALL

90

REQ END

REQ PRT Tennant Data

TYPE TACC

93

CUST 0




TEN <CR>

ACC ALOW

REQ PRT

TYPE RACC

CUST 0

TEN <CR>

ACC ALOW

REQ END

REQ PRT MFC

TYPE L1MF

REQ PRT

TYPE MFET

REQ PRT

TYPE MFK5

REQ PRT

TYPE MFK6

REQ PRT

TYPE R2MF

REQ PRT

TYPE R2MFC

94

REQ END

REQ PRT CPND

TYPE NAME

CUST 0

PAGE <CR>

DIG <CR>

DN ALL

SHRT YES Short Version

95

REQ END



9.8 Brief History of the Option-11 In the early seventies, Northern Telecom developed the SL-1 which featured a digital switching matrix under computer control. In 1985, Northern Telecom announced major enhancements to the SL family. It was called the Meridian SL-1 Integrated Services Network and included fully digital telephones and a data pipe to the desktop.

On January 30, 1990, Northern Telecom released the Meridian 1. It was a modular PABX system using common equipment that merged the functionality of Meridian SL-x families. This suite of Switches covered a range of applications from 30 to 10,000 lines with the Option-11c at the bottom end.

The features and capabilities of the Option-11c have increased significantly. The future of the Option-11c includes Voice over IP, (VoIP).

9.9 Conversion Factors

Convert From: Operator Factor To:

feet X 0.304801 meters

meters X 3.280833 feet

ccs X erlangs

Btu/Hour X 0.0002930 Kilowatt

Ton X 12000 BTU/Hour

Hairs-breadth X 0.020833 Inch

mph X furlongs/fortnight



10 Summary

This document covers the basic installation for a Meridian Option-11c PABX in a small to medium sized office. It does not cover voice mail systems or special requirements. Every effort has been made to keep this simple. Special requirements and unusual circumstances should be referred to Engineering in Houston.

O



11 Appendix-A: Configuration Flow Chart

APPENDIX-AConfiguration Flow Chart

DG-01-1 BJames R. Lawrence NONE

NONEFirst Issue Sep 19, 2002

PRI or DTITrunks Exist

Digital Data BlockLD 87START

ConfigurationRecordLD 17

Prt LD 22

Yes

No

SYSTEM LEVEL

CUSTOMER LEVELCustomer Data

BlockLD 15

Prt LD 21

Route Data BlockLD 16

Prt LD 21

Trunk Data BlockLD 14

Prt LD 20

Route List BlockDigital

ManipulationLD 86

ESN Data BlockLD 86

Prt LD 86

NARS/BARSLD 90

Prt LD 90

STATION LEVEL

Digital TelephonesLD 11

Prt LD 10, 11, 20

AnalogTelephones

LD 10Prt Ld 10, 11, 20

Flexible FeaturesCall Party Name Display

Call Park

Sequence

Relationship

COMMUNICATIONSDepartment

ENG. RECORD DATE

DRAWN BY: W.O.

SCALE: DWG.NO.

REV.DESIGN

Speed Call ListLD 18

Prt LD 20END



12 Appendix-B: Switch Listings

12.1 Configuration Record

LD 22, PRT, CFN ADAN HIST SIZE 5000 USER MTC SCH BUG ADAN TTY 0 TTY_TYPE SDI CAB 00 CARD 00 PORT 0 DES FLOW NO USER MTC SCH BUG TTYLOG 0 BANR YES ADAN TTY 1 TTY_TYPE SDI CAB 00 CARD 00 PORT 1 DES BPS 9600 BITL 8 STOP 1 PARY NONE FLOW NO USER MTC SCH BUG TTYLOG 0 BANR YES ADAN TTY 2 TTY_TYPE SDI CAB 00 CARD 00 PORT 2 DES BPS 9600 BITL 8 STOP 1 PARY NONE FLOW NO USER MTC SCH BUG TTYLOG 0 BANR YES ADAN TTY 8 TTY_TYPE LSL CAB 00 CARD 10 PORT 0 DES BPS 1200 BITL 8 STOP 1 PARY NONE FLOWTYPE MAIL ADAN AML 9 VOICE MAIL CARD 10 PORT 1 DES BPS 4800 CLOK EXT

IADR 003 RADR 001 T1 10 T2 002 T3 040 N1 128 N2 08 K 7 RXMT 05 CRC 10 ORUR 005 ABOR 005 ENL NO ADAN DCH 4 Typical ‘D’

channel for an Option switch

CTYP DCHI CARD 02 PORT 1 DES OPTION81 USR SHA ISLM 23 DCHL 2 OTBF 32 DRAT 56K CLOK EXT NASA NO IFC SL1 SIDE USR CNEG 1 RLS ID 21 RCAP ND1 MBGA NO OVLR NO OVLS NO T23 20 T200 3 T203 10 N200 3 N201 260 K 7 PARM LPIB 96 HPIB 16 500B 16 NCR 80 MGCR NULL CSQI 020 CSQO 020 TUBO NO CFWS NO PCML MU ALRM YES ERRM ERR BUG AUD DTRB 100 TMRK 128 FCDR OLD PCDR NO

TPO NO TSO NO CLID YES DUR5 NO MLDN YES MARP YES FRPT NEFR DCUS NULL MSCL 3000 (DID number block) PMSI MANU PMS1 PMCR 20 PORT NONE NDIS 20 OCAC NO MTRO MR SBA_ADM_INS 001 SBA_USER 010 BCAP SPEECH CEQU MPED 8D SUPL 000 004 008 012 016 032 036 040 048 XCT 000 CONF 029 030 031 062 DTI/PRI LOOP DLOP NUM DCH FRM LCMT YALM TRSH PRI 002 24 ESF B8S FDL 00 MISP OVLY SID 0 BACKGROUND TESTING BKGD 044 PBXH 01 TODR 01 DROL 030 034 038 043 044 135 MULTI_USER ON VAS VSID 09 DLOP AML 09 SECU NO INTL 0001 MCNT 9999 CONF DIR ATRN CODE 0 SOLR 12 ROLR +45.00 AOLR +45.00 TOLR -45.00 AGCD NO VOLR NO HRLR +42.00 HTLR -44.00



12.2 Customer Data Block LD 21, PRT, CDB CUST 00 AML_DATA OPT DNX VSID GP02 GP03 GP04 GP05 GP06 GP07 GP08 GP09 GP10 GP11 GP12 GP13 GP14 GP15 ANI_DATA ANAT 111 ANLD 1111 ATT_DATA OPT AHD BIND BIXA BLA DNX IC1 XTG IDP XLF XBL FKA MWUD LOD REA SYD ATDN 0 NCOS 0 CWUP NO CWCL 0 0 CWTM 0 0 CWBZ NO NO MATT NO RTIM 30 30 30 ATIM 0 AQTT 30 AODN SPVC 00 SBLF NO RTSA RSAD SACP NO ABDN NO IRFR NO XRFR NO ICI 00 ICI 01 ICI 02 ICI 03 ICI 04 ICI 05 ICI 06 ICI 07 ICI 08 ICI 09 RICI AWU_DATA AWU YES ATRC NO RANF RAN1 000 RAN2 000 LA11 000 LA12 000 LA21 000 LA22 000

LA31 000 LA32 000 LA41 000 LA42 000 LA51 000 LA52 000 R2BN 00 00 R2ED 00 00 NRWU 5 TAWU 0 WUD NO STE NO CCS_DATA CCRS UNR ECC1 UNR ECC2 UNR CNCS PELK NO CDR_DATA CDR YES IMPH NO OMPH NO AXID NO TRCR NO CDPR NO ECDR NO PORT 2 CHLN 0 FCAF NO FCR_DATA NFCR YES MAXT 2 OCB1 255 OCB2 255 OCB3 255 IDCA NO FFC_DATA CCRS UNR SCPL 0 FFCS NO STRL 0 STRG ADLD 0 FTR_DATA OPT AHD BIND BIXA BLA CFO CFRA COX CPA CTD DBD DNX DSX HTU HVD XBL IC1 IDP XLF IHD XTG FKA LOD LRA MCI MWUD PVCD REA RND RTR RTD ROX SBD SYD TTAD VOBA CWRD DGRP 10 IRNG NO PKND 2 DNDL NO SPRE 1 PREO 0 SRCD 1234 EEST NO TTBL 0 MUS NO ALDN RECD NO PORT 0

STCB NO MCDC NO IDEF NO MTAR NO LEND NO MSCD NO CPCI NO IMS_DATA IMS YES IMA YES APL NONE UST NO APL NONE UMG NO APL NONE INT_DATA ACCD OVF OVF OVF ATN CTVN OVF OVF OVF ATN MBNR OVF OVF OVF ATN CTRC OVF NAP OVF NAP CLDN NAP OVF NAP NAP NINV OVF OVF OVF ATN NITR OVF OVF OVF ATN NRES OVF OVF OVF ATN NBLK OVF OVF OVF ATN RCLE ATN OVF ATN ATN CONG OVF LLT OVF DNDT BSY LDN_DATA OPT XLDN DLDN NO LDN0 5000 LDN1 LDN2 LDN3 LDN4 LDN5 ICI 00 ICI 01 ICI 02 ICI 03 ICI 04 ICI 05 ICI 06 ICI 07 ICI 08 ICI 09 MPO_DATA FMOP RGNA STD STD AOCS DIS ATN RCY1 04 RCY2 04 RALL NO CDTO 14 IFLS NO MHLD NO PCDS CNFD 1 TGLD 2 DISD 3 CCDO NO AFCO NO ACNS NO



NET_DATA OPT RTD AC2 ISDN YES PNI 7 PINX_DN MBG 0 BSGC 65535 PFX1 PFX2 HLOC (local prefix) LSC (local prefix) RCNT 5 PCMC 15 SATD 1 TRNX NO EXTT NO VNR NO NIT 8 FOPT 14 NIT_DATA NIT1 7700 TIM1 NIT2 TIM2 NIT3 TIM3 NIT4

TIM4 ENS NO OAS_DATA ODN0 ODN1 ODN2 ODN3 ODN4 ODN5 ODN6 ODN7 ODN8 ODN9 ASTM 30 RDR_DATA OPT CFO CFRA PVCD CWRD FNAD HNT -CHG TO FDN FNAT HNT - CHG TO FDN FNAL HNT - CHG TO FDN CFTA NO CCFWDN CFN0 4 CFN1 4 CFN2 4 DFN0 4 DFN1 4 DFN2 4 DNDH NO

MDID YES NDID YES MWFB YES TRCL 0 CRT0 00 00 00 00 CRT1 00 00 00 00 CRT2 00 00 00 00 CRT3 00 00 00 00 ROA_DATA OPT ROX RICI TIM_DATA FLSH 45 PHDT 30 DIND 30 DIDT 14 LDTT 6 BOTO 14 DBRC 60 RTIM 30 30 30 ATIM 0 AQTT 30 ADLD 0 NFNA 0 HWTT 300 NIT 8 FOPT 14 TST_DATA



12.3 Electronic Switch Network MXLC 300 MXSD 20 MXIX 10 MXDM 100 MXRL 100 MXFC 0 MXFS 0 MXSC 0 NCDP 0 AC1 9 AC2 8 DLTN YES ERWT YES ERDT 6 TODS 0 00 00 23 59 RTCL DIS NCOS 0 - 0 NCOS 1 - 0 NCOS 2 - 0 NCOS 3 - 0 NCOS 4 - 0 NCOS - 0 NCOS 6 - 0 NCOS 7 - 0 NCOS 8 - 0 NCOS 9 - 0 NCOS 10 - 0 NCOS 11 - 0 NCOS 12 - 0 NCOS 13 - 0 NCOS 14 - 0 NCOS 15 - 0 NCOS 16 - 0 NCOS 17 - 0 NCOS 18 - 0 NCOS 19 - 0 NCOS 20 - 0 NCOS 21 - 0 NCOS 22 - 0 NCOS 23 - 0

NCOS 24 - 0 NCOS 25 - 0 NCOS 26 - 0 NCOS 27 - 0 NCOS 28 - 0 NCOS 29 - 0 NCOS 30 - 0 NCOS 31 - 0 NCOS 32 - 0 NCOS 33 - 0 NCOS 34 - 0 NCOS 35 - 0 NCOS 36 - 0 NCOS 37 - 0 NCOS 38 - 0 NCOS 39 - 0 NCOS 40 - 0 NCOS 41 - 0 NCOS 42 - 0 NCOS 43 - 0 NCOS 44 - 0 NCOS 45 - 0 NCOS 46 - 0 NCOS 47 - 0 NCOS 48 - 0 NCOS 49 - 0 NCOS 50 - 0 NCOS 51 - 0 NCOS 52 - 0 NCOS 53 - 0 NCOS 54 - 0 NCOS 55 - 0 NCOS 56 - 0 NCOS 57 - 0 NCOS 58 - 0 NCOS 59 - 0 NCOS 60 - 0 NCOS 61 - 0 NCOS 62 - 0 NCOS 63 - 0

NCOS 64 - 0 NCOS 65 - 0 NCOS 66 - 0 NCOS 67 - 0 NCOS 68 - 0 NCOS 69 - 0 NCOS 70 - 0 NCOS 71 - 0 NCOS 72 - 0 NCOS 73 - 0 NCOS 74 - 0 NCOS 75 - 0 NCOS 76 - 0 NCOS 77 - 0 NCOS 78 - 0 NCOS 79 - 0 NCOS 80 - 0 NCOS 81 - 0 NCOS 82 - 0 NCOS 83 - 0 NCOS 84 - 0 NCOS 85 - 0 NCOS 86 - 0 NCOS 87 - 0 NCOS 88 - 0 NCOS 89 - 0 NCOS 90 - 0 NCOS 91 - 0 NCOS 92 - 0 NCOS 93 - 0 NCOS 94 - 0 NCOS 95 - 0 NCOS 96 - 0 NCOS 97 - 0 NCOS 98 - 0 NCOS 99 - 0 ETOD TGAR YES

Department Guideline Option-11c Installation & Setup


12.4 Route Data Block The Route Data Block is the set of parameters identifying the type of route being programmed. The following are pre-programmed examples of COT and DID routes.

LD 21, PRT, RDB TYPE RDB CUST 00 DMOD ROUT 0 TKTP COT CO TRUNK PRIV NO SAT NO RCLS EXT DTRK NO ISDN NO PTYP ACO AUTO NO ICOG OGT OUTGOING CALLS RANX NO SRCH LIN STEP ACOD 6800 TARG OABS TIMR ICF 512 OGF 512 EOD 13952 DSI 34944 NRD 10112 DDL 70 ODT 4096 RGV 640 FLH 510 GRD 896 SFB 3 CRD 512 TFD 0 LEXT 100 SST 3 0 NEDC ETH FEDC ETH CPDC NO SPCT IMM HOLD 02 02 40 SEIZ 02 02 RGFL 02 02 RVSD 08 31 ILLR 02 02

CDR NO MUS NO MR NO MANO NO EQAR NO FRL 0 0 FRL 1 0 FRL 2 0 FRL 3 0 FRL 4 0 FRL 5 0 FRL 6 0 FRL 7 0 OHQ NO OHQT 00 TTBL 0 OHTD NO PLEV 2 MCTS NO ALRM NO ART 0 SGRP 0 TYPE RDB CUST 00 DMOD ROUT 2 TKTP DID DID TRUNK M911_ANI NO NPID_TBL_NUM 0 SAT NO RCLS EXT DTRK NO ISDN NO PTYP ACO AUTO NO DNIS NO ICOG ICT INCOMING CALLS STEP ACOD 6802 TARG BILN NO OABS

INST TIMR ICF 512 OGF 512 EOD 13952 DSI 34944 NRD 10112 DDL 70 ODT 4096 RGV 640 FLH 510 GRD 896 SFB 3 TFD 0 SST 5 0 NEDC ORG FEDC ORG CPDC NO DLTN NO HOLD 02 02 40 SEIZ 02 02 SVFL 02 02 DRNG NO CDR NO MUS NO FRL 0 0 FRL 1 0 FRL 2 0 FRL 3 0 FRL 4 0 FRL 5 0 FRL 6 0 FRL 7 0 OHQ NO OHQT 00 TTBL 0 OHTD NO PLEV 2 MCTS NO ALRM NO ART 0 SGRP 0



13 Appendix-C: Definitions of Terms & Acronyms

Term Reference Definition

<CR> Carriage Return (the “Enter” key if born after 1985)

1FB Single-line, Flat-rate, Business

1FR Single-line, Flat-rate, Residential

A Ampere

AMI Alternate Mark Inversion - T1 Line Code

ANSI American National Standards Institute

AOM Add on Module (for 2616 telephone). Provides extra keys for programming. This module is typically used with the Option-11c in lieu of an Attendant Console telephone set.

Caution: the AOM will not work on an un-powered 2616 set.

Attenuation A decrease in the signal strength of RF and measured in dB. Opposite of Gain.

AUTO DDB, LD 73 Automatic recovery for frame slippage

AWG American Wire Gage

B8ZS Bipolar 8 Zero Substitution - T1 Line Code

BARS Basic Alternate Route Selection

Baud A bit per second (bps) in a binary system. Note: bps and baud are interchangeable only in binary.

BER Bit Error Rate. General use: the minimum received signal strength required to have no more than 1 error in 10-6 (10 million).

BIPC DDB, LD 73 Bipolar violation Count threshold

BIPV DDB, LD 73 Bipolar Violation & OOS threshold

Borrow Ditch The low point on each side of a road or highway from where dirt was "borrowed" to build up the road bed. This term is universally misstated "bar ditch".

bps bit per second

BRI Basic Rate ISDN, 128 kbps, two B-Ch.

C Centigrade

Campus Customer premise or facility

CCS 100 Call Seconds. A unit of telephone line or trunk usage.

CDB Customer Data Block

CE A European Union certification standard. All electrical or electronic equipment imported into Europe must have this certification.

CEQP DDB, LD 73 Clock Controller Equipment

CFA Carrier Failure Alarm - T1 alarm condition

CFN Configuration Record

cilantro A nasty, green-leafy substance not fit for human consumption.

CLKN DDB, LD 73 Clock card slot Number

CO Central Office. A Telco switching office.

COT Central Office Trunk. Note: this is not a Tie.

CRC Cyclic Reduncancy Check - a common form of error checking and used in ESF framing.

Crossover Cable

This term applies to EtherNet cables only. This is not a “Rolled” cable.

CSA Canadian Standards Association

CSU/DSU Customer Service Unit / Digital Service Unit: A device that provides a digital interface to high-speed lease lines, (or equivalant customer provided line(s)).




dB (decibel) One tenth of a bel, (B) or 10 times the logarithm of the power ratio or 20 times the log of the voltage ratio or 20 times the log of the current ratio. A convenient unit for expressing the ratio of the power gain or loss. The basis or 0-dB reference level must be given, understood, or defined by standard.

dBa A decibel adjusted for those frequencies most readily heard by the human ear and referenced against what is considered to be the lowest humanly perceptible sound level.

DCE Data Communications Equipment. Printers, Multiplexers, etc.

DDS Digital Data Service. A nationwide service that allows interconnection and transport of data at speeds of up to 64 kbps. The local Carrier provides the local loop service to DDS customers.

DGT Digital Manipulation Table

DID Direct Inward Dialing. This is a function of a CO and is delivered on a digital or analog COT.

DL DataLink - a type of ESF framing bit.

DN Directory Number. This is the extension or telephone number.

DTE Data Terminal Equipment. Personal Computers, Data Terminals, etc.

E Voltage (Electromotive Force)

E&M Ear & Mouth. This refers to audio frequency signaling.

EDD LD 43 Electronic Data Dump or Backup

EIA Electronic Industries Association (formerly RMA or RETMA)

EMC ElectroMagnetic Compatibility Note: NARTE offers certification in the growing area of expertise and use of the European CE logo requires proof of EMC.

EMI ElectroMagnetic Interference

EMR ElectroMagnetic Radiation

ESN LD 86, 87 Electronic Switch Network

FM Frequency Modulation

FPS Frame Pattern Sync - a type of ESF framing bit.

FS D4 signaling framing bit

FSK Frequency Shift Keying. A form of digital modulation.

FT D4 terminal framing bit

FX Foreign Exchange

Gain An increase in the signal strength of RF and measure in dB. Opposite of Attenuation.

Hertz cycle/sec

HLOC Home Location Code (of the switch). See LOC

I Current

ICS DDB, LD 73 Multi-purpose serial data link code selection

Insertion Loss A measure of the attenuation of a device.

IP Internet Protocol

IPE Intelligent Peripheral Equipment or Option-11c Cards

ISDN Integrated Services Basic Network. A 4-wire service of 2 DS0s, (128 kbps), with two telephone numbers.

ISP Internet Service Provider or InSide Plant (campus) wiring/equipment

ISS LD 22 Issue of Software

ITU International Telecommunications Union: A standards body operating under the aegis of the UN to standardize protocol.




KB Kilobyte: 1024 bytes

Kbps Kilo bit(s) per second: 1024 bits per second

L Inductance

LBO Line BuildOut. Engineering or designing the interface between two telecommunications devices, such as a PBX.

LFAC DDB, LD 73 Loss of Frame Alignment Counter

LFAL DDB, LD 73 Loss of Frame Alignment & OOS thresholds

LOC Location Code. Local prefix for Private Network. The EP standard is the local Telco prefix (NXX) for the location.

Lossy Having poor efficiency. Leaky. Losses power.

LUDN LD 10, 11, or 20

List Unused Directory Numbers

LUVU LD 10, 11, or 20

List Unused Voice Units

m Meter

MAC Move Add Change

MB Megabyte

Mbps Mega (million) bit(s) per second: 1048576 bits per second

Modem Modulator – Demodulator

NARS Network Alternate Route Selection

NARTE National Association of Radio and Telecommunications Engineers.

NCE NARTE Certified Engineer

NEC National Electric Code, NFPA 70

NEMA National Electrical Manufacturers Association

NFPA National Fire Protection Association

Nibble ½ a byte (fyi)

Nomex DuPont trademark for flame-retardant nylon. A substance used to cook operations and maintenance personnel.

NTP Nortel Technical Publication

OOS Out of Sync 15

Order of Magnitude

Increasing or decreasing by a factor of 10. Multiply or Divide by 10. Move the decimal place one place to the left or to the right.

OSP OutSide Plant wiring/equipment

PABX Private Automatic Branch Exchange. Also referred to as a PBX or a Switch. This device switches internal calls automatically within a private voice network, and it provides an interface to a PSTN. It replaced the manual PBX where private connections were literally and physically connected by a PBX operator.

PKG LD 22 Software Packages

POTS Plain Old Telephone Set

POTS Plain Old Telephone Set

PREF DDB, LD 73 Primary Reference source for clock

PRI Primary Rate Interface. A Telco tariff. This is a T1 that uses one channel for data to provide features. There are 23 lines available for the trunk on a PRI.

15 what happens when the band makes an mistake




Protocol A system of rules and procedures governing communications between two devices.

PRT Print

PSTN Public Switched Telephone Network

R Resistance

RALM DDB, LD 73 Remote Alarm threshold

RBOC Regional Bell Operating Company

RDB Route Data Block

REQ Request (what do you want to do)

RFI Radio Frequency Interference

RG/U Military designation for coaxial cable. "U" stands for universal.

Rolled Cable The cable connectors have a reversed pin-for-pin connection. That is; 1-8, 2-7, 3-6, 4-5, 5-4, et cetera.

RS-232 An unbalanced interface standard for low speeds. Limits are 20 kbps at 50 feet.

RS-422 A balanced interface standard capable of operating at greater than T1 speeds. The connection is defined in the RS-449 specification.

Skin Effect The tendency of an AC current to reside on the outside of a conductor as the frequency increases.

SLIP Serial Line Internet Protocol: an implementation of IP over serial ports.

Sonet Synchronous Optical Network. A fiber network standard based upon a fundamental rate of 51.894 Mbps or STS-1.

SRAR DDB, LD 73 Slip Rate Automatic Recovery

SREF DDB, LD 73 Secondary Reference source for clock

SRGT DDB, LD 73 Slip Rate Guard Time in minutes.

SRIM DDB, LD 73 Slip Rate Improvement Monitoring time in minutes.

SRMM DDB, LD 73 Slip Rate Maintenance Maximum

SRNT DDB, LD 73 Slip Rate, Non-Tracking

SRTK DDB, LD 73 Slip Rate Tracking mode maintenance

STAD LD 2 Set the system Time and Date (day month year hour minute second)

Straight Cable The cable connectors have a pin-for-pin connection. That is; 1-1, 2-2, 3-3, et cetera.

STS Synchronous Transport Signal

SW56 Switched 56 kbps service is a Digital Data Service that allows customers to pay for data connection only for the time the circuit is connected.

T1 (or T-1) A classification, protocol, and tariff. The most commonly used digital line in the United States, Canada, and Japan. It carries 24 pulse code modulation (PCM) signals using time division multiplexing (TDM) at an overall rate of 1.544 Mbps. Note: The European counterpart is the E1 that supports 30 voice grade circuits.

Teflon DuPont trademark for Tetrafluoroethylene, (TFE).

Telco Telephone Company or telephone service provider.

TIA Telecommunications Industries Association

TIE A Tie line or trunk between two private switches. A Tie can be analog or digital and can be private or public. If public, it is not switched.

Note: a COT cannot be used as a Tie; a COT and a TIE are different tariffs.

TN Terminal Number. This is the Card Slot and the Unit or Port on the Card depicted by a pair of 2-digit numbers separated by a space. e.g. 32 06 for 3 rd Cabinet, 2nd Slot, and 6 th Unit or Terminal on the Card.




TNB Terminal Number Block

TRSH DDB, LD 73 Threshold set

Trunk A combination of lines or channels that forms a grouping of lines is called a Trunk. A single line or channel is not a trunk however, a trunk-line is one of the lines or channels in a Trunk. The term “Trunk” is derived from the simile of a tree. The roots are connected to the leaves by the tree trunk. Typically, and as with the tree, the lines in a telephone Trunk lose their individuality. That is, any leaf can be serviced by any root and the path up the tree-trunk is virtual.

TTAD LD 2 View the system Time and Date

UL Underwriters Laboratory

UTC Universal Trunk Card

V.17 International Standard for facsimile transmissions at speeds up to 14,400 bps

V.32bis International Standard for modem data communications at speeds up to 14,400 bps.

V.34 International Standard for modem data communications at speeds up to 28,800 bps.

V.35 An ITU standard for high-speed synchronous data exchange. In the U.S., V.35 is the interface standard used by most routers and DSUs that connect to T1 carriers. Although still popular, V.35 has been obsolete since 1988.

V.FC V.Fast Class: a pre-V.34 proprietary standard for 28.8 kbps. Developed by Rockwell and Hayes.

VoIP Voice over Internet Protocol

W Watt

Winsock Windows Sockets. A DLL program segment that provides TCP/IP services.

Wright Act An Act of the US Congress remembered for the fervor by which it was delivered on the floor. This term is universally misstated "Riot Act".

Option-11c Installation & s Etup

Documents

Transcript of Option-11c Installation & s Etup