Optimize Your WordPress Site with Web Analytics and Testing

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Optimize Your WordPress Site with Analytics & Testing Christina Inge EdTrips WordCamp Boston 2013
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Slides from WordCamp Boston 2013 session on site optimization using Google Analytics, SEO, A/B and multivariate testing, and heatmapping. Examines strategy. Recommends specific plugins

Transcript of Optimize Your WordPress Site with Web Analytics and Testing

Page 1: Optimize Your WordPress Site with Web Analytics and Testing

Optimize Your WordPress Site with Analytics &

TestingChristina Inge

EdTripsWordCamp Boston 2013

Page 2: Optimize Your WordPress Site with Web Analytics and Testing

What Is Optimization?

• Making sure your site meets business goals• With data• Real, usable data• and the right tools

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You Can Optimize for (Just About) Anything:

• Getting more visitors • Making your site easier to navigate• Getting more people to buy/donate/sign up• More blog posts, community posts, social engagement• Scaring people away

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Develop Goals

• Improve usability• Increase conversions• Grow (the right kind of) traffic

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Create KPIs (Key Performance Indicators)

• What #’s let us know we’re succeeding?• Examples might include:

• Visitor metrics• Type of visit• Number of actions• Source of traffic

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Familiarize Yourself with Common Terms

Conversion

• Any action you want people to take on the site: buy, download, register

Visits • Raw number of views of any page

Unique Visitors

• Separate IP addresses coming to site

Referals • Links sending traffic to your site

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Find the Right Tool for What You Need

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Google Analytics

• Most people skim the surface of the most powerful optimization tool.

• Don’t just track visit volume.• Do track the details.• Five things your GA can

answer:

Does a mention in a niche trade pub do us more

good than a short write-up in

the Boston Globe?

Do people who visit at night buy more often than

those in the daytime?

What is the best day – really- to

send out an email, based on

what people buy?

Did that paid search campaign coupled with a

whitepaper lead to more sales?

Should we spend time on

Google+?

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GA Plugins• Just needs to be a basic part

of every site• Choose the lightest, smallest• You don’t need to access GA

from within WP or other elaborate add-ins

• Often part of other optimization plugins, so check if you really need a separate one

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SEO Plugins: A Must When You Test

• More than just Google Search rankings

• Allow you to tailor meta data to what is drawing the right traffic, optimizing your site

• SEO is core to optimization-attracting traffic, structuring the site

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Testing SEO Meta Data Works!

Meta Description Visits ConversionsEdTrips web platform for educational travel

8,000 240

EdTrips allows you to manage your educational trips with a simple online platform

6,000 540

EdTrips-Manage Educational Trips the Easy Way, with Payment Collection, Your Own Website, and More

7,000 900

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Using an SEO Tool in WordPress

• Configuration gets a lot done-fast

• Sets up to make your job easier, or enable client self-service

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Creating a Template For Basic SEO

• Set up a standard process for <title>, <meta name=“description” > and other content for optimized SEO

• Creates an optimized title automatically if properly configured

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Optimize Each Page

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Testing• You need to test for true

optimization• Hunches, what you think works—

the data is what really tells the story

• Testing is so easy, there’s no reason not to do it

• Involves the design team, the client• Really

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What to Test

Visuals Text Calls to action Layouts

Entire themes if your site is new

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How to Test

Gather your data-observe

Develop a hypothesis-based on your data

Create variation(s) that are still on-brand, consistent

Give it more time than you think

Go back and test again

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Nelio A/B Testing Plugin

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WordPress Landing Pages

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SES Theme Split Test

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Case Study: Using Analytics to Find the Best PR Sources

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EdTrips

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EdTrips

• Online platform for organizing learning trips• Target audiences include teachers, scouts, adult ed, and

venues• WP custom theme• Working with only two free tools in this example:

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The Goal

• Find the best sources of inbound traffic

• Which websites are leading visitors to stay?

• What referrals lead to conversions—in this case, checking out the app?

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Referral Sources Alone are

Really Useful

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Referrals with Goal Completions are Even Better

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One View Helps You Learn

• Where to pitch• What topics interest real, buying

customers• Where to advertise• What to advertise• What your customers really want• And it’s not this screen

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Setting Up Goals-A Real-World “Test”

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Google Analytics Channels

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Implementing Testing and Analytics

• It’s affordable and takes less time than you think• Avoid “plugin overload”: you only need a few• Focus on immediately actionable data• Test only when you already have data• Sometimes, you only need analytics to optimize, sometimes

you need both testing and analytics—run lean• Have fun!

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Thank You!

• Christina Inge, VP of Marketing EdTrips, Adjunct Instructor, BU CDIA

[email protected]• Marketingforgrowth.wordpress.com