Optimize Netsuite Shipping with OzLINK
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Transcript of Optimize Netsuite Shipping with OzLINK
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Optimize NetSuite Shipping
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Agenda
• Introduction & Welcome
• Challenges driving shipping complexity
• Customer Examples
• What is “Advanced Shipping”?
• Oz Development Overview
• Wrap Up and Q & A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Founded 2002
Privately held
Over 10,000 customers
Integrating and automating order management
Over 550 Joint NetSuite customers
Oz Development OverviewCompany
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Does Oz Do?
OzLINK Integrates and ExtendsOrder Management Applications
eCommerce
Warehouse
Shipping
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Over 10,000 Successful Customers
eCommerce Warehouse Shipping
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Challenges Driving Shipping Complexity
• Growth brands via Internet/eCommerce
• Omni channel (eBay, Amazon, multiple brands)
eCommerceBusiness
Opportunity
• Better visibility• Documentation
requirements• Delivery date options
Demands fromCustomers
• Rapid ROI• Minimal IT resources
required in house• Focus on business
problem not IT
Cloud Solution Payback
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
OzLINK Extends NetSuite Fulfillment
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Customer Success Examples
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
OzLINK Provides Advanced Shipping
Service AllSales Channels
Leverage the BroadestCarrier Support
• All carrier options• US and International• Third party billing• Scales and peripherals• Combo pick ticket & ship label
• Branded pack slips• ASN • Retail compliant labels• Drop ship for your customers
Automate ComplexBusiness Rules
• Auto select carrier and service• By sales channel• By order weight, value, etc.• By line of business• Automate returns
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Advanced Shipping DefinedNeed Native NetSuite OzLINK
Carrier Services & Options
Business rules
Analytics Shipping Reports
Integrating pack and shipping label
Adv. Pack Verification, ASN, retail compliant labels
Batch tracking & time in transit optimization
Freight shipping and VICS BOL
Drop ship/outsourced fulfillment
Handling returns and labels
Pre-Ship Batch Address Validation
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Pre-Ship Address Validation
• Review pending orders• Approval• Fulfillment• Screens periodically &
highlights ambiguous orders
• Correct and update
Ready ToFulfill
OrderEntry
Address correction feesAre $10 per error
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Automate Business Rules
• Residential• Urban area• PO Box• International
• Loyalty programs• Drop ship• Preferred service
• Weight, dims• Value• Commodity• Delivery date
ShipmentDetails
ConsigneeOrigin/Dest
Address
OzLINKAutomate Business Rules
Carrier & Service• Ground• Next Day Air• Mail Innovations• Freight• etc
Shipping Options• Return Service• Saturday Delivery• Int’l Commodity• etc
Package Options• Delivery confirmation• Flexible parcel ins.• Declared value• etc.
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Partner Fulfillment: Suppliers or Customers
CustomerDrop Ship
SupplierFulfillment
Warehouse
Consumer Retailer
Purchase
OrdersDeliverySales
CustomersSupplier
Delivery
PurchaseOrders
• Leverage suppliers for drop ship• Outsource fulfillment to 3PLs• Gain visibility to orders status and inventory• Integrate NetSuite to your partners IT systems
• Service you drop ship customers• Create retailer specific branded pack slips• Leverage third party billing• Support alternative return addresses
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Integrating Groupon and Shipping
UPSWorldShip
Commerce Interface
Batch file of orders
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Alternate Pick & Pack Scenarios
Master PickingBatch Processing
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Branded Pack Slips
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Time In Transit Optimization
17
Cost Savings Service Upgrade
• Origin & Ship-To• 2 Day Delivery
Real time time in transit check
UPSGround
2nd Day Air
• Origin & Ship-To• Required Delivery Date
Real time time in transit check
UPSGround
2nd Day Air
Can Save $100s per day Avoid customer penalties & chargebacks
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Integrate ASN Into Your Warehouse
-Pick-Pack-Ship
v
Customers
850, Other
856, 810 Other
PO
SPS NetSuite Integration
ASN
INV
Carton Details
Warehouse
Shipment / Delivery
EDI
850, Other
856, 810 Other
850, Other
856, 810 Other
Front Office
Cloud NetSuite User
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Hands Free Tracking & Delivery Status
Fulfillment
• Know when orders are delivered• Capture visibility for supplier drop ships• Trigger Suite scripts for customer alerts
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Demo
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Can Advanced Shipping Help You?
• Are expanding sales & channels creating more business rules?
• Do growth channels such as Amazon & eBay to be better integrated into shipping?
• Are there customer documentation requirements that could be automated?
• Can you save freight spend through mode optimization?
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
WarehouseeCommerce Shipping
OzLINK: Product Demos
Receiving
Inventory
Picking
Shipping
UPS Only
Advanced Ship Notice
NetSuite &ChannelAdvisor
Click to View Demo
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Q & A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Keep up to date with both industry and OzLINK product news
See What NetSuite CustomersAre saying
Visit the OzLINK for NetSuite micro-site
OzLINK: Helpful Tools
View Product Demos
Receiving
Inventory
Shipping
Picking Advanced Ship Notice
Mobile WarehouseShipping
UPS Pro