Optimize Netsuite Shipping with OzLINK

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Oz Development, Inc. www.ozdevelopment.com 508.366.1969 Optimize NetSuite Shipping

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Transcript of Optimize Netsuite Shipping with OzLINK

Page 1: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Optimize NetSuite Shipping

Page 2: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Agenda

• Introduction & Welcome

• Challenges driving shipping complexity

• Customer Examples

• What is “Advanced Shipping”?

• Oz Development Overview

• Wrap Up and Q & A

Page 3: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Founded 2002

Privately held

Over 10,000 customers

Integrating and automating order management

Over 550 Joint NetSuite customers

Oz Development OverviewCompany

Page 4: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

What Does Oz Do?

OzLINK Integrates and ExtendsOrder Management Applications

eCommerce

Warehouse

Shipping

Page 5: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Over 10,000 Successful Customers

eCommerce Warehouse Shipping

Page 6: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Challenges Driving Shipping Complexity

• Growth brands via Internet/eCommerce

• Omni channel (eBay, Amazon, multiple brands)

eCommerceBusiness

Opportunity

• Better visibility• Documentation

requirements• Delivery date options

Demands fromCustomers

• Rapid ROI• Minimal IT resources

required in house• Focus on business

problem not IT

Cloud Solution Payback

Page 7: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

OzLINK Extends NetSuite Fulfillment

Page 8: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Customer Success Examples

Page 9: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

OzLINK Provides Advanced Shipping

Service AllSales Channels

Leverage the BroadestCarrier Support

• All carrier options• US and International• Third party billing• Scales and peripherals• Combo pick ticket & ship label

• Branded pack slips• ASN • Retail compliant labels• Drop ship for your customers

Automate ComplexBusiness Rules

• Auto select carrier and service• By sales channel• By order weight, value, etc.• By line of business• Automate returns

Page 10: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Advanced Shipping DefinedNeed Native NetSuite OzLINK

Carrier Services & Options

Business rules

Analytics Shipping Reports

Integrating pack and shipping label

Adv. Pack Verification, ASN, retail compliant labels

Batch tracking & time in transit optimization

Freight shipping and VICS BOL

Drop ship/outsourced fulfillment

Handling returns and labels

Pre-Ship Batch Address Validation

Page 11: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Pre-Ship Address Validation

• Review pending orders• Approval• Fulfillment• Screens periodically &

highlights ambiguous orders

• Correct and update

Ready ToFulfill

OrderEntry

Address correction feesAre $10 per error

Page 12: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Automate Business Rules

• Residential• Urban area• PO Box• International

• Loyalty programs• Drop ship• Preferred service

• Weight, dims• Value• Commodity• Delivery date

ShipmentDetails

ConsigneeOrigin/Dest

Address

OzLINKAutomate Business Rules

Carrier & Service• Ground• Next Day Air• Mail Innovations• Freight• etc

Shipping Options• Return Service• Saturday Delivery• Int’l Commodity• etc

Package Options• Delivery confirmation• Flexible parcel ins.• Declared value• etc.

Page 13: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Partner Fulfillment: Suppliers or Customers

CustomerDrop Ship

SupplierFulfillment

Warehouse

Consumer Retailer

Purchase

OrdersDeliverySales

CustomersSupplier

Delivery

PurchaseOrders

• Leverage suppliers for drop ship• Outsource fulfillment to 3PLs• Gain visibility to orders status and inventory• Integrate NetSuite to your partners IT systems

• Service you drop ship customers• Create retailer specific branded pack slips• Leverage third party billing• Support alternative return addresses

Page 14: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Integrating Groupon and Shipping

UPSWorldShip

Commerce Interface

Batch file of orders

Page 15: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Alternate Pick & Pack Scenarios

Master PickingBatch Processing

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Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Branded Pack Slips

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Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Time In Transit Optimization

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Cost Savings Service Upgrade

• Origin & Ship-To• 2 Day Delivery

Real time time in transit check

UPSGround

2nd Day Air

• Origin & Ship-To• Required Delivery Date

Real time time in transit check

UPSGround

2nd Day Air

Can Save $100s per day Avoid customer penalties & chargebacks

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Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Integrate ASN Into Your Warehouse

-Pick-Pack-Ship

v

Customers

850, Other

856, 810 Other

PO

SPS NetSuite Integration

ASN

INV

Carton Details

Warehouse

Shipment / Delivery

EDI

850, Other

856, 810 Other

850, Other

856, 810 Other

Front Office

Cloud NetSuite User

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Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Hands Free Tracking & Delivery Status

Fulfillment

• Know when orders are delivered• Capture visibility for supplier drop ships• Trigger Suite scripts for customer alerts

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Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Demo

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Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Can Advanced Shipping Help You?

• Are expanding sales & channels creating more business rules?

• Do growth channels such as Amazon & eBay to be better integrated into shipping?

• Are there customer documentation requirements that could be automated?

• Can you save freight spend through mode optimization?

Page 22: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

WarehouseeCommerce Shipping

OzLINK: Product Demos

Receiving

Inventory

Picking

Shipping

UPS Only

Advanced Ship Notice

NetSuite &ChannelAdvisor

Click to View Demo

Page 23: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Q & A

Page 24: Optimize Netsuite Shipping with OzLINK

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Keep up to date with both industry and OzLINK product news

See What NetSuite CustomersAre saying

Visit the OzLINK for NetSuite micro-site

OzLINK: Helpful Tools

View Product Demos

Receiving

Inventory

Shipping

Picking Advanced Ship Notice

Mobile WarehouseShipping

UPS Pro