Optimising the workforce now with Machine Learning ... Events... · Integrated with SAP S/4HANA for...

INTERNAL

Murali Shanmugham

SAP Technology Ambassador

Optimising the workforce now with Machine Learning amp Artificial Intelligence

2PUBLICcopy 2018 SAP SE or an SAP affiliate company All rights reserved ǀ

Market Trends ndash Digital Transformation

Emerging Systems of Intelligence

By 2018

of enterprise and ISV

development will

include AI or ML - IDC

75 By 2019 APIswill be the primary

mechanism

to connect data

algorithms and decision

services - IDC

By 2019 natural-language generation will be a standard feature

of 90 of modern BI

platforms - Gartner

Embedded Machine

Learning Analytics

providing built-in

guidance

Conversational

Applications the new

User Experience

Artificial Intelligence amp

Machine Learning

IoT Insights


Many of us help to train Machine Learning

models on a daily basis without knowing hellip


Machine learning is the reality behind artificial intelligence

Big Data (for example business

networks cloud applications the Internet

of Things and SAP S4HANA)

Massive improvements in hardware

(graphics processing units and

multicore)

Deep learning algorithms

Computers learn from data without

being explicitly programmed

Machines can see read listen

understand and interact

What is machine learning

Why now


How enterprise data is transformed into business valueFrom data to insights

Data Training Inference

Apply

model

Services(such as invoice processing

profile matching)

hellipand more

Applications (such as cash application)

Text

Image

Video

Speech

hellip and more

Train

model

Prepare

data

Capture

feedback


60Of human tasks will be

automated by 2025

97Image recognition accuracy

today (better than human

rate 95)

951Speech recognition

accuracy today (better

than human rate 941 )

$18BEnterprise Machine

Learning Market by 2020

Machine Learning Reinvents Businesses

Source SAP CSG analy sis McKinesy Quarterly Report July 2016 Google PR Microsof t PR SAP Market Model


How SAP Leonardo ML helps to deliver the Intelligent Enterprise

ML amp Data Science Platform

Intelligent Apps

Conversational Experience

Business Outcomes

77of the worldrsquostransaction revenue touches an SAP system

26Industries

7lines of business

The worldrsquos largestbusiness network

Increase revenue

Re-imagine processes

Quality time at work

Customer satisfaction

Enabling innovations

Open and flexible building blocks

On SAP Cloud Platform amp SAP HANA


Conversational AI


Hi I want to extend

my cellphone

contract

All our agents are

busy right now

This is Brad

He is a busy IT manager whose

success depends on his phone

Brad has been waiting for 20 mins

has talked to 3 different agents and

was disconnected twice

What happens globally while Brad

waits in line

bull SAP Ariba customers generate

10M in revenue

bull 14M photos are taken

bull 860 babies are born

This amounts to $16 trillion

business annual losses due to poor

customer service in the US


Traditional methods are not

good enough to efficiently

scale your customer support

EFFICIENTBring a gain of efficiency and reduce costs

247Be available 247 in any country in any language

MULTI-CHANNELUse many channels

RELATIONSHIP-BASEDThink in client relationship and not only transaction

NATURALConverse in the most natural way language

Do You Have Customers Like BradInteractions between you and your customers are changing drastically

Not scalable

Not international

Not personalized

Chatbots are the best solution to automate

simple conversations


Intelligent Apps


Build the Intelligent EnterpriseMachine Learning Roadmap Excerpt

Learning Recommender

Job

AnalyzerEmployee Self

Service Bot Total Workforce Insights

Resume Matching

Manager amp Administrator Self

Service Bot

Career Planning People like me

Knowledge Bots

Payroll Fraud Detection

SAP Fieldglass Live

Insights

Job Matching for Candidates

Support and Productivity Bots

Job Seeker Resume Ranking

Intelligent Customer Experience Suite

Lead Intelligence

Customer Retention

Ticket Intelligence

Product amp OfferRecommendation

Influencer Map amp Deal Finder

Multi-TouchCustomer Attribution

Contextual Merchandizing

Self-Writing Expense

Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals

Invoice Digitization

AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions

AutomatedDuty of Care

Proactive Assistant

SemanticContract Repository

Item Recommendation

Self-Service Contracts

Attribute Normalization

Semantic

Search

Item Normalization

Sourcing Optimization

Sourcing Recommendation

Job Matching

TimesheetAnomalyDetection

Program Office Guidance

JobNormalization

Statement ofWork Builder

Contract Consumption

SAP TaxCompliance Smart

Automation

Payment Block- Cash Discount at Risk

Smart Alerts for Real Spend and PampL

Analysis

Demand-Driven Replenishment

Adjustment

Stock in Transit

Sales Performance Prediction

CashApplication

Predictive Engineering Insights

Predictive amp Prescriptive Maintenance

Demand Sensing

Predictive Overall Equipment

EffectivenessPredictive Quality Management

Smart Worker Enablement on

Shop Floor

Supply Chain Segmentation

Advanced Forecast AccuracyDIGITAL SUPPLY CHAIN

AND MANUFACTURING

Machine Learning Foundation Conversational Artificial Intelligence Data Science Platform

SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass


SAP Service Ticket IntelligenceAccelerate customer service in an omnichannel front office

Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing

SAP Service Ticket Intelligence automatically processes customer

inquiries to deliver best-in-class customer service

SAP LeonardoMachine Learning

Integration with SAP Hybris

Cloud for Customer for reduced time to value

Enablement of customer service

to scale with increased digital interactions

Improved service response

times with automated processing

SAP Service Ticket Intelligence does not replace know ledge management solutions

Create your own intelligent infrastructure


SAP Cash ApplicationNext-generation intelligent invoice-matching powered by machine-learning

History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding

Allows shared services

to scale as the business grows

Integrated with SAP

S4HANA for reduced TCO and time to value

Empowers finance to

focus on strategic tasks and service quality

SAP Cash Application intelligently learns matching criteria from

your history and automatically clears payments



LEARNING

RECRUITING

Intelligent HR Across the Entire Employee Lifecycle

HR Shared ServicesPEOPLE amp ORG DATA

Ideal Candidate

Personalized Learning

Items

Standardized Job Appealing Job

Description

Job

Standardization

Standardize job titles and

descriptions against industry

standards

Job

Analyzer

Attract diverse candidates

Job

Matching

Recommend best matching

jobs to job seekers

Resume

Matching

Find best matching

candidates against a job in

shortest time

Candidate

Matching

Find similar candidates in

talent pool

Learning

Recommendations

Provide personalized learning content

employees

Digital Assistant

Assist employees through

conversational interface

Service Ticket

Intelligence for HR

Optimize support process through

classif ication amp processing of tickets

Planned 2018

SUCCESSION amp DEVELOPMENT

Flight Risk

Prediction

Identify and address key

drivers of attrition

Career Path

Recommender

Enable employeersquos and

organizational grow th


Machine Learning Platform


ML Services Portfolio

Which objects are shown in the image

What is the text displayed in an image

Which pictures show identical persons

User Image Processing APIs

Customizable image classification

Customizable image object detection

Human detection Face detection

Customizable image feature extraction

Face feature extraction

Optical character recognition (OCR) Scene text recognition

Image segmentation

Image Speech Text



Image Processing APIs

Image Speech Text

How can I convert speech towritten text and vice versa

User Speech Processing APIs

Speech-to-Text

Text-to-Speech

Planned to be available in November 2018

Roadmap - subject to change



Image Speech Text

How can I classify or match textcontents

User Text Processing APIs

Customizable text classification

Text feature extraction

Topic detection

Language detection

Translation

Customizable similarity scoring

What are the key words and topicsof text documents

not directly applicable to images but vectors of eg imagetext contents


Ready-to-use Services Easy Consumption of Functional ServicesCalling REST APIs through the API Business Hub


Use cases for Enterprise Machine Learning

Product ClassificationProduct and Spare Part Identification

Visual identity checks Master Data Matching Optimize transport document processing

Detectionand reading of labels

Identification of changes in

documents

Analysis of legal documents


Business challenge Processing customer service requests is cumbersome

SAP Solution SAP Leonardo Machine Learning Foundation

bull Massive number of incoming service tickets and images of broken products

bull Manual identification against a catalog with gt40000 products

bull Using computer vision technology to understand semantic concepts of images

bull Comparison of broken product images with product catalog and proposal of

matching items in seconds

bull ML services used Image Feature Extraction and Similarity Scoring

Accelerating customer service with computer vision


1 Identify your dream car 4 Find next Mercedes-Benz Dealer

5 Configure your dream car

3 ClassificationModel

G Class (2015)

2 Object DetectionModel

The car model detector ndash how does it work


Leonardo Machine Learning at Vale

Machine Learning Model re-trained with various Tires images like below

As part of a larger digital transformation VALE is innovating their processes to be more efficient and effective Procurement was a key area of their interest where

thousands of spot purchase requisitions were created

with about 20 rejections due to various reasons

including having wrong material codes

As part of the new innovate user centric and design driven approach SAP Leonardo Machine Learning foundation was used to identify the correct product code using image recognition and re-trainable image classification approach helping them to reduce errors in the request and reduce overall rejections


Business challenge Ensure correct labeling of oil drums to comply with internal and external

regulations

bull Manual effort to read information from labels and validate with backend data

bull Error-prone process to check information based on manual data entry and look up

SAP Solution SAP Leonardo Machine Learning Foundation using computer vision

technology

bull Automated reading of key information such as product name SKU and production order

bull Automated detection of incorrect labels improves overall accuracy of supply chain

quality

bull Usage of Customizable image classification Customizable Image Object Detection

service and OCR service

Accelerating and safeguarding shipping of oil drums


Quality monitoring of scrap purchase

Challenge Manual evaluation of

scrap piles by operators

Benefit Improved quality of

supplies purchased

Solution Leveraging Image

Object Detection to approximate

composition of piles


Railway asset health evaluation and maintenance

Challenge Ensuring rail assets

are monitored and failure

stoppage scenarios avoided

Benefit Improved availability of

assets and reduced cost of

failure maintenance

Solution Leveraging

ImageObject Recognition to

identify damages quickly in

conjunction with IOT data


Learn more

Websites

rarr ML overview website sapcomML

rarr Product website

sapcomproductsmachine-learning-

foundationhtml

rarr Developer website

sapcomdevelopertopicsmachine-

learninghtml

Online

Courses

rarr Enterprise ML in a Nutshell

httpsopensapcomcoursesml1

rarr Enterprise Deep Learning with TensorFlow



The Best-Run Businesses Make the World Run Better

Thank you

Murali Shanmugham


Email muraliShanmughamsapcom

murlionline


Market Trends ndash Digital Transformation

Emerging Systems of Intelligence

By 2018

of enterprise and ISV

development will

include AI or ML - IDC

75 By 2019 APIswill be the primary

mechanism

to connect data

algorithms and decision

services - IDC

By 2019 natural-language generation will be a standard feature

of 90 of modern BI

platforms - Gartner

Embedded Machine

Learning Analytics

providing built-in

guidance

Conversational

Applications the new

User Experience

Artificial Intelligence amp

Machine Learning

IoT Insights











multicore)







Why now




Apply

model


profile matching)

hellipand more


Text

Image

Video

Speech

hellip and more

Train

model

Prepare

data

Capture

feedback



automated by 2025



rate 95)











Intelligent Apps


Business Outcomes


26Industries

7lines of business


Increase revenue








Conversational AI


Hi I want to extend

my cellphone

contract

All our agents are

busy right now

This is Brad







waits in line


10M in revenue
















Not scalable

Not international

Not personalized




Intelligent Apps




Job



Resume Matching


Service Bot


Knowledge Bots


SAP Fieldglass Live

Insights





Lead Intelligence

Customer Retention

Ticket Intelligence






Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals


AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions


Proactive Assistant


Item Recommendation



Semantic

Search

Item Normalization



Job Matching



JobNormalization




Automation



Analysis


Adjustment

Stock in Transit


CashApplication



Demand Sensing




Shop Floor



AND MANUFACTURING


SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass



Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing














History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline











multicore)







Why now




Apply

model


profile matching)

hellipand more


Text

Image

Video

Speech

hellip and more

Train

model

Prepare

data

Capture

feedback



automated by 2025



rate 95)











Intelligent Apps


Business Outcomes


26Industries

7lines of business


Increase revenue








Conversational AI


Hi I want to extend

my cellphone

contract

All our agents are

busy right now

This is Brad







waits in line


10M in revenue
















Not scalable

Not international

Not personalized




Intelligent Apps




Job



Resume Matching


Service Bot


Knowledge Bots


SAP Fieldglass Live

Insights





Lead Intelligence

Customer Retention

Ticket Intelligence






Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals


AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions


Proactive Assistant


Item Recommendation



Semantic

Search

Item Normalization



Job Matching



JobNormalization




Automation



Analysis


Adjustment

Stock in Transit


CashApplication



Demand Sensing




Shop Floor



AND MANUFACTURING


SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass



Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing














History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline




Apply

model


profile matching)

hellipand more


Text

Image

Video

Speech

hellip and more

Train

model

Prepare

data

Capture

feedback



automated by 2025



rate 95)











Intelligent Apps


Business Outcomes


26Industries

7lines of business


Increase revenue








Conversational AI


Hi I want to extend

my cellphone

contract

All our agents are

busy right now

This is Brad







waits in line


10M in revenue
















Not scalable

Not international

Not personalized




Intelligent Apps




Job



Resume Matching


Service Bot


Knowledge Bots


SAP Fieldglass Live

Insights





Lead Intelligence

Customer Retention

Ticket Intelligence






Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals


AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions


Proactive Assistant


Item Recommendation



Semantic

Search

Item Normalization



Job Matching



JobNormalization




Automation



Analysis


Adjustment

Stock in Transit


CashApplication



Demand Sensing




Shop Floor



AND MANUFACTURING


SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass



Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing














History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline



automated by 2025



rate 95)











Intelligent Apps


Business Outcomes


26Industries

7lines of business


Increase revenue








Conversational AI


Hi I want to extend

my cellphone

contract

All our agents are

busy right now

This is Brad







waits in line


10M in revenue
















Not scalable

Not international

Not personalized




Intelligent Apps




Job



Resume Matching


Service Bot


Knowledge Bots


SAP Fieldglass Live

Insights





Lead Intelligence

Customer Retention

Ticket Intelligence






Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals


AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions


Proactive Assistant


Item Recommendation



Semantic

Search

Item Normalization



Job Matching



JobNormalization




Automation



Analysis


Adjustment

Stock in Transit


CashApplication



Demand Sensing




Shop Floor



AND MANUFACTURING


SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass



Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing














History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline




Intelligent Apps


Business Outcomes


26Industries

7lines of business


Increase revenue








Conversational AI


Hi I want to extend

my cellphone

contract

All our agents are

busy right now

This is Brad







waits in line


10M in revenue
















Not scalable

Not international

Not personalized




Intelligent Apps




Job



Resume Matching


Service Bot


Knowledge Bots


SAP Fieldglass Live

Insights





Lead Intelligence

Customer Retention

Ticket Intelligence






Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals


AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions


Proactive Assistant


Item Recommendation



Semantic

Search

Item Normalization



Job Matching



JobNormalization




Automation



Analysis


Adjustment

Stock in Transit


CashApplication



Demand Sensing




Shop Floor



AND MANUFACTURING


SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass



Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing














History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline


Conversational AI


Hi I want to extend

my cellphone

contract

All our agents are

busy right now

This is Brad







waits in line


10M in revenue
















Not scalable

Not international

Not personalized




Intelligent Apps




Job



Resume Matching


Service Bot


Knowledge Bots


SAP Fieldglass Live

Insights





Lead Intelligence

Customer Retention

Ticket Intelligence






Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals


AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions


Proactive Assistant


Item Recommendation



Semantic

Search

Item Normalization



Job Matching



JobNormalization




Automation



Analysis


Adjustment

Stock in Transit


CashApplication



Demand Sensing




Shop Floor



AND MANUFACTURING


SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass



Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing














History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline


Hi I want to extend

my cellphone

contract

All our agents are

busy right now

This is Brad







waits in line


10M in revenue
















Not scalable

Not international

Not personalized




Intelligent Apps




Job



Resume Matching


Service Bot


Knowledge Bots


SAP Fieldglass Live

Insights





Lead Intelligence

Customer Retention

Ticket Intelligence






Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals


AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions


Proactive Assistant


Item Recommendation



Semantic

Search

Item Normalization



Job Matching



JobNormalization




Automation



Analysis


Adjustment

Stock in Transit


CashApplication



Demand Sensing




Shop Floor



AND MANUFACTURING


SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass



Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing














History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline











Not scalable

Not international

Not personalized




Intelligent Apps




Job



Resume Matching


Service Bot


Knowledge Bots


SAP Fieldglass Live

Insights





Lead Intelligence

Customer Retention

Ticket Intelligence






Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals


AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions


Proactive Assistant


Item Recommendation



Semantic

Search

Item Normalization



Job Matching



JobNormalization




Automation



Analysis


Adjustment

Stock in Transit


CashApplication



Demand Sensing




Shop Floor



AND MANUFACTURING


SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass



Service tickets

Knowledge base

articles

Classifications

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History

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LEARNING

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Description

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standards

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Analyzer


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Resume

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talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

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Image segmentation

Image Speech Text




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Topic detection

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documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline


Intelligent Apps




Job



Resume Matching


Service Bot


Knowledge Bots


SAP Fieldglass Live

Insights





Lead Intelligence

Customer Retention

Ticket Intelligence






Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals


AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions


Proactive Assistant


Item Recommendation



Semantic

Search

Item Normalization



Job Matching



JobNormalization




Automation



Analysis


Adjustment

Stock in Transit


CashApplication



Demand Sensing




Shop Floor



AND MANUFACTURING


SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass



Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing














History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline




Job



Resume Matching


Service Bot


Knowledge Bots


SAP Fieldglass Live

Insights





Lead Intelligence

Customer Retention

Ticket Intelligence






Computer Vision

Receipts

Anomaly Detection

AI ExpenseApprovals


AI Invoice

Processing

Itinerary Capture

Chatbot

BookingsRisk Impact

Predictions


Proactive Assistant


Item Recommendation



Semantic

Search

Item Normalization



Job Matching



JobNormalization




Automation



Analysis


Adjustment

Stock in Transit


CashApplication



Demand Sensing




Shop Floor



AND MANUFACTURING


SAP Concur

SAP Ariba

SAP C4HANA

SAP S4HANAreg

Technology

SAP SuccessFactors

SAP Fieldglass



Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing














History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline



Service tickets

Knowledge base

articles

Classifications

Resolutions

Routing














History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline



History

Payments

Invoices

Matching

proposals

Improves days sales

outstanding



Integrated with SAP


Empowers finance to






LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



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Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline


LEARNING

RECRUITING



Ideal Candidate


Items


Description

Job

Standardization



standards

Job

Analyzer


Job

Matching


jobs to job seekers

Resume

Matching

Find best matching


shortest time

Candidate

Matching


talent pool

Learning

Recommendations


employees

Digital Assistant



Service Ticket

Intelligence for HR



Planned 2018


Flight Risk

Prediction



Career Path

Recommender

















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline















Image segmentation

Image Speech Text




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline




Image Speech Text



Speech-to-Text

Text-to-Speech





Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline



Image Speech Text





Topic detection

Language detection

Translation












documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline









documents
















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline















G Class (2015)













regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline











regulations




technology



quality









supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline






supplies purchased











failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline








failure maintenance

Solution Leveraging





Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline


Learn more

Websites




foundationhtml



learninghtml

Online

Courses







Thank you

Murali Shanmugham



murlionline



Thank you

Murali Shanmugham



murlionline

Optimising the workforce now with Machine Learning ... Events... · Integrated with SAP S/4HANA for...

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Transcript of Optimising the workforce now with Machine Learning ... Events... · Integrated with SAP S/4HANA for...