Opportunities in outsourcing

other than IT

IDEAs – Free BOSS InternationalTraining. Consulting. Project Management

drs Marc J. De Turck – Sofia May 11th 2012

Activities IDEAS

Since 1994

• Management Consulting800 companies

• Management training and coaching15 00 managers

• Business Angels – investment advisors

• Europe and Russia

• Offices in Brussels, Sofia, Budapest, Moscow

In Bulgaria

Since 2007

• 3000 managers helped to grow and prosper

• Sectors– Agriculture– Building contracting– Building machines– Building development– Cars– Food Services– Horeca– Insurance– Packaging– Trade– Services– ……….

Opportunities Bulgaria can play a role as outsourcee

Administrative functions

• Research and Development - Think-Tank• Call centers – in-bound• Statistical analysis market surveys• Design promotional materials • Accounting input• Training facilities• Communication movies• …..

Opportunities Bulgaria can play a role as outsourcee

Production functions

• Agricultural production • Food production• Bottling• Building materials• Engineering and project management• High-end furniture• Wood production and design• …..

Some projects realized

Methodology used

• Clear positioning of the outsourceeVia simple survey

• Marketing of the outsourcee positionVia available promotion tools

• Organizing the outsourcee so as to be able to answer the international business standards.

• Coaching the outsourcee service delivery

• Measurement of the results over timeMacro and micro economical

Challenges to overcome

• Minimizing administrative bureaucracy

• Public-private investment in infrastructure

• Keeping graduates in Bulgaria by responsibilizing them.

• Attracting staff in regions outside Sofia

• Training of staff

End note

Bulgaria provides good food, beautiful landscapes and ladies.

But most importantly, per my own observation, 90% of the people in Bulgaria are very spiritual.

Whereas the West is going down spiritually and the East is going up, Bulgaria has the responsibility to bridge the east with the west and to become a model.

I wish Bulgaria and its people all the best in this challenge.

drs Marc J. De Turck