Opportunities and Challenges for the IT Workforce of a Regional Healthcare

Employer

Opportunities and Challenges for the IT Workforce of a Regional Healthcare

Employer

Pioneer Valley STEM Network Pioneer Valley STEM Network

June 4June 4thth, 2014, 2014

Are we too busy?

Baystate Health as an Employer of Information & Technology Professionals

300 full-time IT jobs here in the Pioneer 300 full-time IT jobs here in the Pioneer ValleyValley

Entry level positions starting as high as Entry level positions starting as high as $60,000 per annum$60,000 per annum

Innovative

Challenges 34.5% of Baystate Health’s IT workforce is 34.5% of Baystate Health’s IT workforce is

over the age of 55.over the age of 55. 8.4% of the BH IT Workforce is over the age 8.4% of the BH IT Workforce is over the age

of 63.of 63. Long recruitment cyclesLong recruitment cycles High cost of vacancy & cost per hireHigh cost of vacancy & cost per hire It cost as much a $1,000 per day for each day It cost as much a $1,000 per day for each day

an IT position is vacant (Lean Human Capital)an IT position is vacant (Lean Human Capital) Not enough resources to get it all done!Not enough resources to get it all done!

Example of Costs for a National Search

Cost Amount

Advertising $1,000

Interview Costs $1,500

Recruitment Agency Fee $20,000

Relocation $10,000

Sign-on Bonus $5,000

Visa Legal Fees $5,000

Total = $42,500

Examples of technical skills needed at Baystate Health

Application Engineers (developers, CCL, Application Engineers (developers, CCL, object oriented programming)object oriented programming)

Application Analysts (Techno-functional Application Analysts (Techno-functional analysts who design enhancements and analysts who design enhancements and updates to applicationsupdates to applications

Data Analysts – Big data is here!Data Analysts – Big data is here! Integration EngineersIntegration Engineers Project ManagersProject Managers Database AdministratorsDatabase Administrators

Short-Term Actions

We must do a better job branding and We must do a better job branding and promoting the Pioneer Valley as regional promoting the Pioneer Valley as regional center of excellence for technology center of excellence for technology professionals.professionals.

We need to infuse our technical workforce We need to infuse our technical workforce with leadership skills so that those that are with leadership skills so that those that are here are incented to stay here.here are incented to stay here.

We should look for “micro” workforce develop We should look for “micro” workforce develop opportunities to link students and O.J.T.opportunities to link students and O.J.T.

Long-Term Actions Clearly developed pathways from secondary Clearly developed pathways from secondary

school through to college and/or internship school through to college and/or internship programsprograms

Developed capacity of the employers to Developed capacity of the employers to provide “on the job” trainingprovide “on the job” training

Retain top entry level talent being educated Retain top entry level talent being educated in the Valleyin the Valley

Increase first class Information & Technology Increase first class Information & Technology opportunities here.opportunities here.

Questions