Operator’s Manual - Genie liftmanuals.gogenielift.com/Operators/English/133102.pdf · Fourth...

Operator’s Manual

GR-12

GR-15

GR-20

Fourth Edition

Second Printing

Part No. 1331 20

CE

withMaintenanceInformation

Operator's Manual Fourth Edition • Second Printing

GR-12 • GR-15 • GR-20 Part No. 133102

Copyright © 2000 by Genie Industries

First Edition: Sixth Printing, October 2002

Second Edition: First Printing, August 2004

Third Edition: Second Printing, May 2005

Fourth Edition: Second Printing, January 2010

"Genie" is a registered trademark ofGenie Industries in the U.S.A. and many othercountries. "Runabout" and "GR" are trademarksof Genie Industries.

Printed on recycled paper

Printed in U.S.A.

Contact us:

Internet: http://www.genielift.come-mail: [email protected]

Important

Read, understand and obey these safety rules andoperating instructions before operating this machine.Only trained and authorized personnel shall bepermitted to operate this machine. This manual shouldbe considered a permanent part of your machine andshould remain with the machine at all times. If youhave any questions, call Genie Industries.

Contents

PageIntroduction ................................................................ 1Symbol and Hazard Pictorials Definitions .................. 3General Safety .......................................................... 5Personal Safety ......................................................... 7Work Area Safety ...................................................... 8Legend ..................................................................... 14Controls .................................................................... 15Inspections ............................................................... 18Operating Instructions .............................................. 29Transport and Lifting Instructions.............................. 34Maintenance ............................................................. 37Specifications ........................................................... 39

Operator's ManualFourth Edition • Second Printing

Part No. 133102 GR-12 • GR-15 • GR-20 1

Danger

Failure to obey the instructions andsafety rules in this manual will resultin death or serious injury.

Do Not Operate Unless:

You learn and practice the principles of safemachine operation contained in this operator'smanual.

1 Avoid hazardous situations.

Know and understand the safety rulesbefore going on to the next section.

2 Always perform a pre-operation inspection.

3 Always perform function tests prior to use.

4 Inspect the workplace.

5 Only use the machine as it was intended.

You read, understand and obey themanufacturer's instructions and safety rules—safety and operator's manuals and machinedecals.

You read, understand and obey employer'ssafety rules and work site regulations.

You read, understand and obey all applicablegovernmental regulations.

You are properly trained to safely operate themachine.

Introduction

Owners, Users and Operators:

Genie appreciates your choice of our machine foryour application. Our number one priority is usersafety, which is best achieved by our joint efforts.We feel that you make a major contribution tosafety if you, as the equipment users andoperators:

1 Comply with employer, job site andgovernmental rules.

2 Read, understand and follow the instructionsin this and other manuals supplied with thismachine.

3 Use good safe work practices in a commonsense way.

4 Only have trained/certified operators,directed by informed and knowledgeablesupervision, running the machine.

If there is anything in this manual that is not clearor which you believe should be added, pleasecontact us.

Internet: www.genielift.com

E-mail: [email protected]


2 GR-12 • GR-15 • GR-20 Part No. 133102

Intended Use

This machine is intended to be used only to liftpersonnel, along with their tools and materials toan aerial work site.

Introduction

Safety Sign Maintenance

Replace any missing or damaged safety signs.Keep operator safety in mind at all times. Use mildsoap and water to clean safety signs. Do not usesolvent-based cleaners because they may damagethe safety sign material.

Hazard Classification

Genie uses symbols, color coding and signalwords to identify the following:

Safety alert symbol—used to alertyou to potential personal injuryhazards. Obey all safetymessages that follow this symbolto avoid possible injury or death.

Indicates a hazardous situationwhich, if not avoided, will result indeath or serious injury.

Indicates a hazardous situationwhich, if not avoided, could resultin death or serious injury.

Indicates a hazardous situationwhich, if not avoided, could resultin minor or moderate injury.

Indicates a hazardous situationwhich, if not avoided, could resultin property damage.

Red

Orange

Yellow

Blue


Part No. 133102 GR-12 • GR-15 • GR-20 3

Symbol and Hazard Pictorials Definitions

Read theoperator’s manual

Read theservicemanual Crush hazard Collision hazard

Tip-over hazard Tip-over hazardElectrocutionhazard

Electrocutionhazard Explosion hazard Fire hazard Burn hazard

Skin injectionhazard

Keep away frommoving parts

Move machine tolevel ground

Maintain requiredclearance

Only trainedmaintenancepersonnel shouldaccesscompartments

Use a piece ofcardboard orpaper to searchfor leaksCollision hazard

Batteries used ascounterweights

Chock the wheels Release brakes Grounded AC3-wire only

No smoking

Transport diagram Tiedown


4 GR-12 • GR-15 • GR-20 Part No. 133102

Voltage rating forpower to platform

Pressure rating forair line to platform

Replace damagedwires and cords

Lanyardattachment point

Wind speed

Side force

Maximum capacity including occupant

Symbol and Hazard Pictorials Definitions

+

Maximum capacity including occupant,tools and tray

22 kg

+

+

Wheel load

Emergency lowering


Part No. 133102 GR-12 • GR-15 • GR-20 5

Safety signs and locationsDecals with symbols

General Safety

82495

82614

82481

82481 B

82495 B

133015

82487

82487 C

82487

82487 C

Battery Charger Side

114334

114338

114338 A

1

2

82473

133146

133147

97899 B

x

97899

82614 B

133015 A

0 to 50KV 3.05 m

50KV to 200KV 4.60 m

200KV to 350KV 6.10 m

350KV to 500KV 7.62 m

500KV to 750KV 10.67 m

750KV to 1000KV 13.72 m

114334 A

82473 C


6 GR-12 • GR-15 • GR-20 Part No. 133102

Safety signs and locationsDecals with symbols

General Safety

Stockpicker PlatformGR-12 & GR-15

97834(maximum

capacity, 227 kg)

GR-2097835

(maximumcapacity, 159 kg)

GR-12 & GR-1597871

(maximumcapacity,bike rack)

GR-2097872

(maximumcapacity,bike rack)

82830(maximum

side force - CE)

or

or

Standard Platform

GR-12 & GR-1597832


GR-2097833


82830(maximum

side force - CE)

or

82835(maximum

capacity, 159 kg)

AWP Platform

Fiberglass Platform

82830(maximum

side force - CE)

82830 B

200N0 m/sec

227 kg68 kg

159 kg

68 kg

97834 B GR-12

GR-15

227 kg

159 kg68 kg

91 kg

68 kg

97835 B GR-20 159 kg

20 kg

20 kg

97872 B GR-20

159 kg

20 kg

20 kg

97871 B GR-12

GR-15

227 kg82830 B

200N0 m/sec

227 kg 113 kg113 kg

227 kg

97832 B

+

=

GR-12

GR-15

159 kg 113 kg45 kg

159 kg

97833 B

+

=

GR-20

82830 B

200N0 m/sec

159 kg 113 kg 45 kg

159 kg

82835 B

+

=


Part No. 133102 GR-12 • GR-15 • GR-20 7

Personal Safety

Fall Protection

Personal fall protection equipment (PFPE) is notrequired when operating this machine. If PFPE isrequired by job site or employer rules, the followingshall apply:

All PFPE must comply with applicablegovernmental regulations, and must be inspectedand used in accordance with the PFPEmanufacturer’s instructions.


8 GR-12 • GR-15 • GR-20 Part No. 133102

Tip-over HazardsOccupants, equipment and materials must notexceed the maximum platform capacity or themaximum capacity of the platform extension.Weight in trays and in each bike rack is part of thetotal platform load.

Maximum capacity - GR-12 and GR-15

Standard platform 227 kg

Work station tray (option) 22 kg

Parcel tray (option) 68 kg

Maximum occupants 1

Stock Picker platform 227 kg

Adjustable work station tray 68 kg

Parcel tray (option) 68 kg

Bike rack (option) (each) 20 kg

Maximum occupants 1

AWP and fiberglass platform 159 kg

Maximum occupants 1

Maximum capacity - GR-20

Standard Platform 159 kg

Stock Picker platform 159 kg

Adjustable work station tray 68 kg

Bike rack (option) (each) 20 kg

Maximum occupants 1

AWP and fiberglass platform 159 kg

Maximum occupants 1

Electrocution HazardsThis machine is notelectrically insulated andwill not provide protectionfrom contact with orproximity to electricalcurrent.

Maintain safe distancesfrom electrical power linesand apparatus inaccordance with applicablegovernmental regulationsand the following chart.

Line Voltage Required Clearance

0 to 50KV 3.05 m

50KV to 200KV 4.60 m

200KV to 350KV 6.10 m

350KV to 500KV 7.62 m

500KV to 750KV 10.67 m

750KV to 1000KV 13.72 m

Allow for platform movement, electrical line swayor sag and beware of strong or gusty winds.

Keep away from the machine if it contactsenergized power lines. Personnel on the ground orin the platform must not touch or operate themachine until energized power lines are shut off.

Do not operate the machine during lightning orstorms.

Do not use the machine as a ground for welding.

Work Area Safety


Part No. 133102 GR-12 • GR-15 • GR-20 9

Work Area Safety

Do not operate themachine in strong or gustywinds. Do not increase thesurface area of theplatform or the load.Increasing the areaexposed to the wind willdecrease machine stability.

Use extreme care andslow speeds while drivingthe machine in a stowedposition across uneventerrain, debris, unstable orslippery surfaces and nearholes and drop-offs.

Do not drive the machineon or near uneven terrain,unstable surfaces or otherhazardous conditions withthe platform raised.

Do not use the machine as a crane.

Do not push the machine or other objects with theplatform.

Do not contact adjacent structures with theplatform.

Do not tie the platform to adjacent structures.

Do not place loads outside the platform perimeter.

Do not use the platform controls to free a platformthat is caught, snagged or otherwise preventedfrom normal motion by an adjacent structure. Allpersonnel must be removed from the platformbefore attempting to free the platform using theground controls.

Do not raise the platformunless the machine is on afirm, level surface.

Do not depend on the tiltalarm as a levelindicator. The tilt alarmsounds inside the batterycharger tray only when themachine is on a severeslope.

If the tilt alarm sounds:Lower the platform. Move the machine to a firm,level surface. If the tilt alarm sounds when theplatform is raised, use extreme caution to lower theplatform.

Do not drive over 0.8 km/h with the platform raised.

When raising the platform, follow ratings forallowable side force and number of occupants onthe next page.


10 GR-12 • GR-15 • GR-20 Part No. 133102

Do not push off or pulltoward any object outsideof the platform.

Maximum Maximumallowable number of

Model side force occupants

CE 200 N 1

Do not alter or disable the limit switches.

Do not alter or disable machine components that inany way affect safety and stability.

Do not replace items critical to machine stabilitywith items of different weight or specification.

Do not use batteries that weigh less than theoriginal equipment. Batteries are used ascounterweight and are critical to machine stability.Each battery must weigh 28 kg.

Do not modify or alter an aerial work platformwithout prior written permission from themanufacturer. Mounting attachments for holdingtools or other materials onto the platform,toeboards or guard rail system can increase theweight in the platform and the surface area of theplatform or the load.

Do not place or attach fixedor overhanging loads toany part of this machine.

Do not place ladders orscaffolds in the platform oragainst any part of thismachine

Do not transport tools andmaterials unless they areevenly distributed and canbe safely handled by theperson in the platform.

Do not use the machine ona moving or mobile surfaceor vehicle.

Be sure all tires are in goodcondition, castle nuts areproperly tightened andcotter pins are properlyinstalled.

Crushing HazardKeep hands and limbs out of mast.

Do not work under the platform or mast without thebattery cover raised.

Use common sense and planning when operatingthe machine with the controller from the ground.Maintain safe distances between the operator, themachine and fixed objects.

Work Area Safety


Part No. 133102 GR-12 • GR-15 • GR-20 11

Do not climb down from theplatform when raised.

Do not enter or exit theplatform unless themachine is in the stowedposition.

Lower the platform mid-railbar or close the platformentry gate before operating.

Collision HazardsBe aware of limited sightdistance and blind spotswhen driving or operating.

Be aware of the extended platform position whenmoving the machine.

The machine must be on a level surface orsecured before releasing the brakes.

Check the work area foroverhead obstructions orother possible hazards.

Be aware of crushinghazards when grasping theplatform guard rail.

Operators must complywith employer, job site andgovernmental rulesregarding use of personalprotective equipment.

Work Area Safety

Operation on Slopes HazardsDo not drive the machine on a slope that exceedsthe slope and side slope rating of the machine.Slope rating applies to machines in the stowedposition only.

Maximum slope rating, stowed position30% (17°)

Maximum side slope rating,stowed position30% (17°)

Note: Slope rating is subject to ground conditionsand adequate traction.

Fall HazardsThe guard rail system provides fall protection. Ifthe occupant of the platform is required to wearpersonal fall protection equipment (PFPE) due tojob site or employer rules, PFPE and its use shallbe in accordance with the PFPE manufacturer’sinstructions and applicable governmentalrequirements. Use approved lanyard attachmentpoint provided.

Keep the platform floor clear of debris.

Lower the platform mid-rail bar, attach the entrychain or close the entry gate before operating.

Do not sit, stand or climbon the platform guard rails.Maintain a firm footing onthe platform floor at alltimes.


12 GR-12 • GR-15 • GR-20 Part No. 133102

Do not lower the platformunless the area below isclear of personnel andobstructions.

Limit travel speedaccording to the conditionof the ground surface,congestion, slope, locationof personnel, and anyother factors which maycause collision.

Do not operate a machine in the path of any craneor moving overhead machinery unless the controlsof the crane have been locked out and/orprecautions have been taken to prevent anypotential collision.

No stunt driving or horseplay while operating amachine.

Bodily Injury HazardDo not operate the machine with a hydraulic oil orair leak. An air leak or hydraulic leak can penetrateand/or burn skin.

Improper contact with components under anycover will cause serious injury. Only trainedmaintenance personnel should accesscompartments. Accessby the operator is only advised when performing apre-operation inspection. All compartments mustremain closed and secured during operation.

Explosion and Fire HazardsDo not operate the machine or charge the batteryin hazardous locations or locations wherepotentially flammable or explosive gases orparticles may be present.

Damaged Machine HazardsDo not use a damaged or malfunctioning machine.

Conduct a thorough pre-operation inspection of themachine and test all functions before each workshift. Immediately tag and remove from service adamaged or malfunctioning machine.

Be sure all maintenance has been performed asspecified in this manual and the appropriateservice manual.

Be sure all decals are in place and legible.

Be sure the operator’s, safety, and responsibilitiesmanuals are complete, legible and in the storagecontainer located on the platform.

Component Damage HazardsDo not use any battery charger greater than 24V tocharge the batteries.

Do not use the machine as a ground for welding.

Work Area Safety


Part No. 133102 GR-12 • GR-15 • GR-20 13

Battery Safety

Burn HazardsBatteries contain acid. Alwayswear protective clothing andeye wear when working withbatteries.

Avoid spilling or contactingbattery acid. Neutralize batteryacid spills with baking soda andwater.

Do not expose the batteries orthe charger to water or rainduring charging.

Explosion HazardsKeep sparks, flames andlighted tobacco away frombatteries. Batteries emit anexplosive gas.

The battery tray should remainopen during the entire chargingcycle.

Do not contact the batteryterminals or the cable clampswith tools that may causesparks.

Component Damage HazardDo not use any battery charger greater than 24V tocharge the batteries.

Electrocution/Burn HazardsConnect the battery chargerto a grounded, AC 3-wireelectrical outlet only.

Inspect daily for damagedcords, cables and wires.Replace damaged itemsbefore operating.

Avoid electrical shock/burns from contact withbattery terminals. Remove all rings, watches andother jewelry.

Tip-over HazardDo not use batteries that weigh less than theoriginal equipment. Batteries are used ascounterweight and are critical to machine stability.Each battery must weigh 28 kg.

Lifting HazardUse the appropriate number of people and properlifting techniques when lifting batteries.

Lockout After Each Use1 Select a safe parking location—firm level

surface, clear of obstruction and traffic.

2 Lower the platform.

3 Turn the key switch to the off position andremove the key to secure from unauthorizeduse.

4 Chock the wheels.

5 Charge the batteries.

Work Area Safety


14 GR-12 • GR-15 • GR-20 Part No. 133102

1 Pothole guard

2 Non-steer tire

3 Emergency lowering valve

4 Transport tie-down

5 Forklift pocket

6 Battery charger display

7 Covers

8 Ground controls

9 Hydraulic oil level indicator

10 Power to platform/batterycharger connection foroptional inverter

11 Work station tray(if equipped)

12 Brake release pump knob(under covers)

13 Mid-rail entry bar

14 Adjustable work station tray

15 Platform controls

16 Dual-entry gate

17 Lanyard anchorage point

18 Parcel tray(if equipped)

19 Bike rack (if equipped)

20 Mast

21 GFCI outlet

22 Manual storage container

23 Battery compartment cover

24 Battery cover latch

25 Steer tire

26 Platform extension releasepedal

27 Platform extension entry gate

1

2

2

14 16 18

10

11

27

25

20

26

23

16

22

21

19

1715

24

4

7

6

8

9

12

5

4

3

13

Legend


Part No. 133102 GR-12 • GR-15 • GR-20 15

Ground Control Panel

1 Key switch for platform/off/ground selection

Turn the key switch to the platform position andthe platform controls will operate. Turn the keyswitch to the off position and the machine willbe off. Turn the key switch to the base positionand the ground controls will operate.

2 7 amp breaker for electric circuits

3 Hour meter

Indicates the number of hours the machine hasbeen put into use.

4 Platform up/down toggle switch

Move the switch up and theplatform will raise. Move the switchdown and the platform will lower.

5 Red Emergency Stop button

Push in the red Emergency Stop button to theoff position to stop all functions. Pull out the redEmergency Stop button to the on position tooperate the machine.

Controls

1

2

3

4

5STOP

00009.9


16 GR-12 • GR-15 • GR-20 Part No. 133102

Platform Control Panel

1 Thumb rocker switch for steer functions

2 Drive speed button

3 Drive function select button


5 LED diagnostic readout / Platform overloadindicator / Battery charge indicator

6 Lift function select button

7 Horn button

8 Proportional control handle and function enableswitch for lift and drive functions

Controls


Part No. 133102 GR-12 • GR-15 • GR-20 17

Controls

Platform Control Panel

1 Thumb rocker switch for steer functions

Press the thumb rocker switch in eitherdirection to activate the steer function.

2 Drive speed button

Press this button to activate slow drive function.The indicator light will be on when slow drive isselected.

3 Drive function select button

Press this button to activate thedrive function.


Push in the red Emergency Stop button to theoff position to stop all functions. Pull out the redEmergency Stop button to the on position tooperate the machine.

5 LED

Diagnostic read out, battery charge indicatorand platform overload indicator.

6 Lift function select button

Press this button to activate the liftfunction.

7 Horn Button

Push the horn button and the horn will sound.Release the horn button and the horn will stop.

8 Proportional control handle and function enableswitch for lift and drive functions

Lift function: Press and hold the function enableswitch to enable the lift function on the platformcontrol handle. Move the control handle in thedirection indicated by the blue arrow and theplatform will raise. Move the control handle inthe direction indicated by the yellow arrow andthe platform will lower. The descent alarmshould sound while the platform is lowering.

Drive function: Press and hold the functionenable switch to enable the drive function onthe platform control handle. Move the controlhandle in the direction indicated by the bluearrow on the control panel and the machine willmove in the direction that the blue arrow points.Move the control handle in the directionindicated by the yellow arrow on the controlpanel and the machine will move in thedirection that the yellow arrow points.


18 GR-12 • GR-15 • GR-20 Part No. 133102




2 Always perform a pre-operationinspection.

Know and understand the pre-operationinspection before going on to the nextsection.




Pre-operation InspectionFundamentals

It is the responsibility of the operator to perform apre-operation inspection and routine maintenance.

The pre-operation inspection is a visual inspectionperformed by the operator prior to each work shift.The inspection is designed to discover if anythingis apparently wrong with a machine before theoperator performs the function tests.

The pre-operation inspection also serves todetermine if routine maintenance procedures arerequired. Only routine maintenance items specifiedin this manual may be performed by the operator.

Refer to the list on the next page and check eachof the items.

If damage or any unauthorized variation fromfactory delivered condition is discovered, themachine must be tagged and removed fromservice.

Repairs to the machine may only be made by aqualified service technician, according to themanufacturer's specifications. After repairs arecompleted, the operator must perform apre-operation inspection again before going on tothe function tests.

Scheduled maintenance inspections shall beperformed by qualified service technicians,according to the manufacturer's specifications andthe requirements listed in the responsibilitiesmanual.

Inspections


Part No. 133102 GR-12 • GR-15 • GR-20 19

Pre-operation Inspection

Be sure that the operator's, safety andresponsibilities manuals are complete, legibleand in the storage container located on theplatform.

Be sure that all decals are legible and in place.See Inspections section.

Check for hydraulic oil leaks and proper oillevel. Add oil if needed. See Maintenancesection.

Check for battery fluid leaks and proper fluidlevel. Add distilled water if needed. SeeMaintenance section.

Check the following components or areas fordamage, improperly installed or missing parts andunauthorized modifications:

Electrical components, wiring and electricalcables

Hydraulic power unit, tank, hoses,fittings, cylinders and manifolds

Battery pack and connections

Drive motors

Tires and wheels

Ground strap

Limit switches, alarms and horn

Alarms and beacons (if equipped)

Nuts, bolts and other fasteners

Platform entry mid-rail bar, chain or gate

Sequencing cables and pulleys

Pothole guards

Platform extension (if equipped)

Work trays and bike racks (if equipped)

Brake release components

Battery cover

Mast columns and counterweight

Platform control joystick

Check the entire machine for:

Cracks in welds or structural components

Dents or damage to the machine

Excessive rust, corrosion or oxidation

Be sure that all structural and other criticalcomponents are present and all associatedfasteners and pins are in place and properlytightened.

Note: If the platform must be raised to inspect themachine, make sure the battery cover is in place.See Operating Instructions section.

Inspections


20 GR-12 • GR-15 • GR-20 Part No. 133102





3 Always perform function tests prior touse.

Know and understand the function testsbefore going on to the next section.



Function Test Fundamentals

The function tests are designed to discover anymalfunctions before the machine is put intoservice. The operator must follow the step-by-stepinstructions to test all machine functions.

A malfunctioning machine must never be used. Ifmalfunctions are discovered, the machine must betagged and removed from service. Repairs to themachine may only be made by a qualified servicetechnician, according to the manufacturer'sspecifications.

After repairs are completed, the operator mustperform a pre-operation inspection and functiontests again before putting the machine into service.

Inspections


Part No. 133102 GR-12 • GR-15 • GR-20 21

1 Select a test area that is firm, level and free ofobstruction.

2 Be sure the batteries are connected.

At the Ground Controls3 Pull out the platform and ground red Emergency

Stop buttons to the on position.

4 Turn the key switch to ground control.

5 Observe the diagnostic LED readout on theplatform controls.

Result: The LED should looklike the picture at right.

Test Emergency Stop

6 Push in the ground red Emergency Stop buttonto the off position.

Result: No functions should operate.

7 Pull out the red Emergency Stop button tothe on position.

Test the Up/Down Functions

The audible warnings on this machine and thestandard horn all come from the same centralalarm. The horn is a constant tone. The descentalarm sounds at 60 beeps per minute. The alarmthat goes off when the pothole guards have notdeployed sounds at 300 beeps per minute. Thealarm that goes off when the machine is not levelsounds at 600 beeps per minute. An optionalautomotive-style horn is also available.

8 Activate the up function.

Result: The platform should raise.

9 Activate the down function.

Result: The platform should lower. The descentalarm should sound while the platform islowering.

Test Emergency Lowering

10 Activate the up function and raise the platformapproximately 60 cm.

11 Pull the Emergency lowering knob located atthe base of the machine below the mast.

Result: The platform should lower. The descentalarm will not sound.

12 Turn the key switch to platform control.

At the Platform ControlsTest Emergency Stop

13 Push in the platform red Emergency Stopbutton to the off position.


Test the Horn

14 Pull out the red Emergency Stop button tothe on position.

15 Push the horn button.

Result: The horn should sound.

Test the Function Enable Switch

16 Do not hold the function enable switch on thecontrol handle.

17 Slowly move the control handle in the directionindicated by the blue arrow, then in the directionindicated by the yellow arrow.


Inspections


22 GR-12 • GR-15 • GR-20 Part No. 133102

Test the Up/Down Functions

18 Press the lift function selectbutton.

19 Press and hold the functionenable switch on the controlhandle.

20 Slowly move the control handle in the directionindicated by the blue arrow.

Result: The platform should raise. The potholeguards should deploy

21 Release the control handle.

Result: The platform should stop raising.

22 Press and hold the function enable switch.Slowly move the control handle in the directionindicated by the yellow arrow.

Result: The platform should lower. The descentalarm should sound while the platform islowering.

Test the Steering

Note: When performing the steer and drive functiontests, stand in the platform facing the steer end ofthe machine.

23 Press the drive function selectswitch.


25 Depress the thumb rocker switch on top of thecontrol handle in the direction indicated by theblue triangle on the control panel.

Result: The steer wheels should turn in thedirection that the blue triangle points on thecontrol panel.

26 Depress the thumb rocker switch in thedirection indicated by the yellow triangle on thecontrol panel.

Result: The steer wheels should turn in thedirection that the yellow triangle points on thecontrol panel.

Test Drive and Braking

27 Press and hold the function enable switch.

28 Slowly move the control handle in the directionindicated by the blue arrow on the control paneluntil the machine begins to move, then returnthe handle to the center position.

Result: The machine should move in thedirection that the blue arrow points on thecontrol panel, then come to an abrupt stop.

29 Slowly move the control handle in the directionindicated by the yellow arrow on the controlpanel until the machine begins to move, thenreturn the handle to the center position.

Result: The machine should move in thedirection that the yellow arrow points on thecontrol panel, then come to an abrupt stop.

Note: The brakes must be able to hold the machineon any slope it is able to climb.

Inspections


Part No. 133102 GR-12 • GR-15 • GR-20 23

Test the Tilt Sensor Operation

Note: Perform this test from the ground with theplatform controller. Do not stand in the platform.

30 Press the lift function select button.

31 Fully lower the platform.

32 Place a 2x4 or similar piece of wood in front ofeach wheel on one side of the machine.

33 Press the drive function select button.

34 Drive the machine up onto both pieces of wood.


36 Raise the platform.

Result: Before the platform is raisedapproximately 30 cm, the lift function shouldstop, an alarm should sound and the LEDreadout should display LL.


38 Press and hold the function enable switch andslowly move the control handle in the directionindicated by the blue arrow, then in the directionindicated by the yellow arrow.

Result: The drive function should not work ineither direction.

39 Lower the platform and drive the machine offboth pieces of wood.

Test Limited Drive Speed


41 Press and hold the function enable switch onthe control handle. Raise the platformapproximately 60 cm from the ground.


43 Press and hold the function enable switch onthe control handle. Slowly move the controlhandle to the full drive position.

Result: The maximum achievable drive speedwith the platform raised should not exceed20 cm per second.

If the drive speed with the platform raised exceeds20 cm per second, immediately tag and remove themachine from service.

Test the Pothole Guards

Note: The pothole guards should automaticallydeploy when the platform is raised. The potholeguards activate another limit switch which allowsthe machine to continue to function. If the potholeguards do not deploy, an alarm sounds and themachine will not drive.

44 Raise the platform.

Result: When the platform is raised 1.2 m fromthe ground, the pothole guards should deploy.

45 Press on the pothole guards on one side, andthen the other.

Result: The pothole guards should not move.

46 Lower the platform.

Result: The pothole guards should return to thestowed position.

47 Place a 2x4 or similar piece of wood under apothole guard. Raise the platform.

Result: Before the platform is raised 2.1 m fromthe ground, an alarm should sound and thedrive function should not work.

48 Lower the platform and remove the 2x4.

Inspections


24 GR-12 • GR-15 • GR-20 Part No. 133102







Know and understand the workplaceinspection before going on to the nextsection.


Fundamentals

The workplace inspection helps the operatordetermine if the workplace is suitable for safemachine operation. It should be performed by theoperator prior to moving the machine to theworkplace.

It is the operator's responsibility to read andremember the workplace hazards, then watch forand avoid them while moving, setting up andoperating the machine.

Inspections

Workplace Inspection

Be aware of and avoid the following hazardoussituations:

• drop-offs or holes

• bumps, floor obstructions or debris

• sloped surfaces

• unstable or slippery surfaces

• overhead obstructions and high voltageconductors

• hazardous locations

• inadequate surface support to withstand all loadforces imposed by the machine

• wind and weather conditions

• the presence of unauthorized personnel

• other possible unsafe conditions


Part No. 133102 GR-12 • GR-15 • GR-20 25

Inspection for Decals withSymbolsStandard and AWP PlatformDetermine whether the decals on your machinehave words or symbols. Use the appropriateinspection to verify that all decals are legible and inplace.

Part No. Description Quantity

28174 Label - Power to Platform, 230V 2


40434 Label - Lanyard Anchorage 1

43658 Label - Power to Charger, 230V 1


52475 Label - Transport Tie-down 3

72086 Label - Lifting Eye 1

72184 Cosmetic - Genie Runabout 2

72188 Label - Directional Arrows 2

82473 Label - Compartment Access 1

82481 Label - Battery Safety 1

82487 Label - Read the Manual 2

82495 Label - Brake Release Safety &Operation 1

82614 Label - Collision Hazard 1

82666 Label - Forklift Pocket 2

82830 Label - Max Side Force, 200 N, CE 1

82835 Label - Max Capacity, 159 kg(models with AWP and fiberglass platform) 1

82836 Label - Emergency Lowering 1

97772 Overlay - Platform Controls 1

97810 Cosmetic - Genie GR-12 2




97813 Label - Wheel Load, GR-20 4

97815 Label - Lower Mid-rail 6

97832 Label - Max Capacity, 227 kg,GR-12, GR-15 (models withstandard platform) 1

97833 Label - Max Capacity, 159 kg, GR-20(models with standard platform) 1

97873 Label - Max Capacity, Work Station Tray,22 kg, GR-12, GR-15 1



97898 Label - Max Capacity, Parcel Tray,68 kg, GR-12, GR-15 1

97899 Label - Safety Chock 1

114334 Label - Electrocution Hazard, Plugs 1

114338 Label - Tip-over Hazard, Tilt Alarm 1

114467 Cosmetic - Grey Stripe, Left Side 1

114468 Cosmetic - Grey Stripe, Right Side 1

114469 Ground Control Panel 1

133015 Label - Electrocution Hazard 1

133144 Label - Transport Diagram 2

133146 Label - Tip-over Hazard, Batteries 1

133147 Label - Tip-over Hazard, Limit Switch 1

Inspections


26 GR-12 • GR-15 • GR-20 Part No. 133102

Note: Platform decalsmay be in differentlocations on optionalAWP and fiberglassplatform.

Shading indicatesdecal is hidden fromview, i.e., under covers.

Inspections

52475

72086

SerialLabel

114469

44980or 43658

5247582836 114468

97772

82495

97882or 97883or 97813

82614

82481

82666

97882or 97883or 97813

97810or 97811or 97812

52475

97882or 97883or 97813

97882or 97883or 97813

82666

82830

82487

72184

72184

40434

28235or 28174

97810or 97811or 97812

97873or 97898

28235or 28174

72188

114338

97815

114434

82473

82487

97832or 97833or 82835

133015

133146 133144

Safety Tape

114467

72188

133144

97899


Part No. 133102 GR-12 • GR-15 • GR-20 27

Inspection for Decals withSymbolsStock Picker PlatformDetermine whether the decals on your machinehave words or symbols. Use the appropriateinspection to verify that all decals are legible and inplace.




40434 Label - Lanyard Anchorage 1



52475 Label - Transport Tie-down 3

72086 Label - Lifting Eye 1

72184 Cosmetic - Genie Runabout 1

72188 Label - Directional Arrows 2

82473 Label - Compartment Access 1

82481 Label - Battery Safety 1

82487 Label - Read the Manual 2

82495 Label - Brake Release Safety &Operation 1

82614 Label - Collision Hazard 1

82666 Label - Forklift Pocket 2

82830 Label - Max Side Force, 200 N, CE 1

82836 Label - Emergency Lowering 1

97772 Overlay - Platform Controls 1






97834 Label - Max Capacity, 227 kg,GR-12, GR-15 1

97835 Label - Max Capacity, 159 kg, GR-20 1

97871 Label - Max Capacity, Bike Rack, 20 kgGR-12, GR-15 1

97872 Label - Max Capacity, Bike Rack, 20 kgGR-20 1



97898 Label - Max Capacity, Parcel Tray,68 kg, GR-12, GR-15 1

97899 Label - Safety Chock 1

114334 Label - Electrocution Hazard, Plugs 1

114338 Label - Tip-over Hazard, Tilt Alarm 1

114467 Cosmetic - Grey Stripe, Left Side 1

114468 Cosmetic - Grey Stripe, Right Side 1

114469 Ground Control Panel 1

133015 Label - Electrocution Hazard 1

133144 Label - Transport Diagram 2

133146 Label - Tip-over Hazard, Batteries 1

133147 Label - Tip-over Hazard, Limit Switch 1

Inspections


28 GR-12 • GR-15 • GR-20 Part No. 133102

Shading indicatesdecal is hidden fromview, i.e., under covers.

Inspections

40434

28235or 28174

72184

97772

82473

72086

SerialLabel

28235or 28174

114469

44980or 43658

5247552475

82836

52475

97882or 97883or 97813

97810or 97811or 97812

97882or 97883or 97813

82666

82487

8266682495

8248182614

97882or 97883or 97813

97810or 97811or 97812

97882or 97883or 97813

72188

114334

114468

82830

97871or 97872

97898

82487

97834or 97835

SafetyTape

SafetyTape

133015

133146

133144

114467

114338

133147

133144

97899


Part No. 133102 GR-12 • GR-15 • GR-20 29








Fundamentals

The Operating Instructions section providesinstructions for each aspect of machine operation.It is the operator's responsibility to follow all thesafety rules and instructions in the operator's,safety and responsibilities manuals.

Using the machine for anything other than liftingpersonnel, along with their tools and materials, toan aerial work site is unsafe and dangerous.

Only trained and authorized personnel should bepermitted to operate a machine. If more than oneoperator is expected to use a machine at differenttimes in the same work shift, they must all bequalified operators and are all expected to follow allsafety rules and instructions in the operator's,safety and responsibilities manuals. That meansevery new operator should perform a pre-operationinspection, function tests, and a workplaceinspection before using the machine.

Operating Instructions


30 GR-12 • GR-15 • GR-20 Part No. 133102

To Position Platform

1 Press the lift function selectbutton.


3 Move the control handle according to themarkings on the control panel.

To Steer

1 Press the drive function selectbutton.


3 Turn the steer wheels with the thumb rockerswitch located on the top of the control handle.

To Drive


2 Press and hold the function enable switch onthe control handle.

3 Increase speed: Slowly move the control handleoff center.

Decrease speed: Slowly move the controlhandle toward center.

Stop: Return the control handle to center orrelease the function enable switch.

Use the color-coded direction arrows on theplatform controls and on the platform to identify thedirection the machine will travel.

Emergency Stop

Push in the red Emergency Stop button to the offposition at the ground or platform controls to stopall functions.

Repair any function that operates when either redEmergency Stop button is pushed in.

Emergency Lowering

1 Pull the Emergency loweringknob.

Operation From Ground

1 Turn the key switch to ground control.

2 Pull out both ground and platform redEmergency Stop buttons to the on position.

3 Be sure the battery pack is connected beforeoperating the machine.

To Position Platform

1 Move the up/down toggle switch according tothe markings on the control panel.

Drive and steer functions are not available from theground controls.

Operation From Platform

1 Turn the key switch to platform control.

2 Pull out the ground and platform red EmergencyStop buttons to the on position.

3 Be sure the battery pack is connected beforeoperating the machine.



Part No. 133102 GR-12 • GR-15 • GR-20 31

Machine travel speed is restricted when theplatform is raised.

Battery condition will affect machine performance.Machine drive speed and function speed will dropwhen the battery level indicator is flashing.

To Reduce Drive Speed

The drive controls can operate in two differentdrive speed modes. When the drive speed buttonlight is on, slow drive speed mode is active. Whenthe button light is off, fast drive speed mode isactive.

Press the drive speed button to select the desireddrive speed.

Driving on a slope

Determine the slope and side slope ratings for themachine and determine the slope grade.

Maximum slope rating,stowed 30% (17°)

Maximum side slope rating,stowed 30% (17°)

Note: Slope rating is subject to ground conditionsand adequate traction.

Press the drive speed button to the fast drivespeed mode.

To determine the slope grade:

Measure the slope with a digital inclinometer ORuse the following procedure.

You will need:

carpenter’s level

straight piece of wood, at least 1 m long

tape measure

Lay the piece of wood on the slope.

At the downhill end, lay the level on the top edge ofthe piece of wood and lift the end until the piece ofwood is level.

While holding the piece of wood level, measure thedistance from the bottom of the piece of wood tothe ground.

Divide the tape measure distance (rise) by thelength of the piece of wood (run) and multiply by100.

Example:

Run = 3.6 m

Rise = 0.3 m

0.3 m ÷ 3.6 m = 0.083 x 100 = 8.3%

If the slope exceeds the maximum slope or sideslope rating, the machine must be winched ortransported up or down the slope. See Transportand Lifting section.

rise

run



32 GR-12 • GR-15 • GR-20 Part No. 133102

Error indicator readout

If the LED diagnostic readoutdisplays an error code, such asLL, push in and pull out the redEmergency Stop button to resetthe system.

ECM Fault Codes

Code Condition

-- Condition Normal

01 Internal ECM Error

02 ECM/Platform Communication Error

03 Undefined Platform Dip Switch Setting

12 Chassis Up/Down Toggle Closed At Startup

18 Pothole Guard Failure

42 Platform Left Turn Switch Fault

43 Platform Right Turn Switch Fault

46 Platform Drive Enable Switch Fault

47 Platform Joystick Fault

52 Forward Coil Fault

53 Reverse Coil Fault

54 Up Coil Fault

55 Down Coil Fault

56 Right Coil Fault

57 Left Coil Fault

58 Brake Coil Fault

59 Parallel/Series Coil Fault

68 Low Battery Voltage

LL Off-Level

OL Overload Cutout Option

For more information, please consult theappropriate Genie Service Manual.

Full Low

To Extend and Retract Platform(if equipped)

1 Step on the platform extension release pedal.

2 Grasp the platform guard rails carefully andpush to extend the platform.

3 Step on the platform extension release pedaland pull the guard rails to retract the platform.

Operation From Ground withController

Maintain safe distances between the operator,machine and fixed objects.

Be aware of the direction the machine will travelwhen using the controller.

Platform Overload

Flashing OL in the LEDdiagnostic readout indicates theplatform is overloaded and nofunctions will operate. An alarmwill sound.

1 Push in the Red Emergency stop button to theoff position.

2 Remove weight from the platform.

3 Pull out the Red Emergency stop button to theon position.

Battery Level Indicator

Use the LED diagnostic readout to determine thebattery level.



Part No. 133102 GR-12 • GR-15 • GR-20 33

Battery and Charger Instructions

Observe and Obey:

Do not use an external charger or boosterbattery.

Charge the battery in a well-ventilated area.

Use proper AC input voltage for charging asindicated on the charger.

Use only a Genie authorized battery andcharger.

To Charge Battery

1 Be sure the batteries are connected beforecharging the batteries.

2 Open the battery compartment. Thecompartment should remain open for the entirecharging cycle.

3 Rest the cover against the chassis.

4 Lower the platform until the mast just contactsthe battery cover.

Crushing hazard. Keep hands clear of thebattery cover when lowering the platform.

5 Turn the key switch to the off position.

6 Be sure that the battery cable connections aretight and free of corrosion.

Maintenance - free batteries

7 Connect the battery charger to a grounded ACcircuit.

8 The charger will indicate when the battery isfully charged.

Standard Batteries

7 Remove the battery vent caps and check thebattery acid level. If necessary, add onlyenough distilled water to cover the plates. Donot overfill prior to the charge cycle.

8 Replace the battery vent caps.

9 Connect the battery charger to a grounded ACcircuit.

10 The charger will indicate when the battery isfully charged.

11 Check the battery acid level when the chargingcycle is complete. Replenish with distilled waterto the bottom of the fill tube. Do not overfill.

Dry Battery Filling andCharging Instructions

1 Remove the battery vent caps and permanentlyremove the plastic seal from the battery ventopenings.

2 Fill each cell with battery acid (electrolyte) untilthe level is sufficient to cover the plates.

Do not fill to maximum level until the battery chargecycle is complete. Overfilling can cause the batteryacid to overflow during charging. Neutralize batteryacid spills with baking soda and water.

3 Install the battery vent caps.

4 Charge the battery.

5 Check the battery acid level when the chargingcycle is complete. Replenish with distilled waterto the bottom of the fill tube. Do not overfill.



34 GR-12 • GR-15 • GR-20 Part No. 133102

Observe and Obey:

Genie Industries provides this securementinformation as a recommendation. Drivers aresolely responsible for making sure machinesare properly secured and the correct trailer isselected pursuant to US Department ofTransportation regulations, other localizedregulations, and their company policy.

Genie customers needing to containerize anylift or Genie product should source a qualifiedfreight forwarder with expertise in preparing,loading and securing construction and liftingequipment for international shipment.

Only qualified aerial lift operators should movethe machine on or off the truck.

The transport vehicle must be parked on a levelsurface.

The transport vehicle must be secured toprevent rolling while the machine is beingloaded.

Be sure the vehicle capacity, loading surfacesand chains or straps are sufficient to withstandthe machine weight. Genie lifts are very heavyrelative to their size. See the serial label for themachine weight.

The machine must be on a level surface orsecured before releasing the brakes.

Do not drive the machine on a slope thatexceeds the uphill, downhill or side slope rating.See Driving on a Slope in the OperatingInstructions section.

If the slope of the transport vehicle exceeds themaximum slope rating, the machine must beloaded and unloaded using a winch asdescribed in the brake release operation.

Brake Release Operation1 Chock the wheels to

prevent the machinefrom rolling.

2 Be sure the winch line is properly secured to thedrive chassis tie points and the path is clear ofall obstructions.

3 Push in the black brakerelease knob to openthe brake valve.

4 Pump the red brake release pump knob.

After the machine is loaded:

1 Chock the wheels to prevent the machine fromrolling.

2 Pull out the red Emergency Stop buttons onboth the ground and platform controls to the onposition.

3 Press the drive function select button.Press and hold the function enable switchon the control handle. Move the control handleoff center and immediately release it to resetthe brakes.

4 Push the red Emergency stop buttons on boththe ground and platform controls to the offposition.

Towing the GR-12, GR-15 and GR-20 is notrecommended. If the machine must be towed, donot exceed 3.2 km/h.

Transport and Lifting Instructions


Part No. 133102 GR-12 • GR-15 • GR-20 35

Securing to Truck or Trailer forTransitAlways chock the machine wheels in preparationfor transport.

Always use the extension deck lock when themachine is transported.

Turn the key switch to the off position and removethe key before transporting.

Inspect the entire machine for loose or unsecureditems.

Use the tie-down points on the chassis foranchoring down to the transport surface.

Use chains or straps of ample load capacity.

Use a minimum of 4 chains or straps.

Adjust the rigging to prevent damage to the chains.



36 GR-12 • GR-15 • GR-20 Part No. 133102

Loading the Machine With aCraneUse the lifting eye mounted on the rear mastcolumn.

Make sure the mast is fully lowered.

Inspect the machine and remove any loose orunsecured items.

Always place the lifting hook through the lifting eyeso that it points away from the machine.

Observe and Obey:

Only qualified riggers should rig and lift themachine.

Be sure the crane capacity, loading surfacesand straps or lines are sufficient to withstandthe machine weight. See the serial label for themachine weight.



Part No. 133102 GR-12 • GR-15 • GR-20 37

Observe and Obey:

Only routine maintenance items specified in thismanual shall be performed by the operator.

Scheduled maintenance inspections shall becompleted by qualified service technicians,according to the manufacturer's specificationsand the requirements specified in theresponsibilities manual.

Use only Genie approved replacement parts.

Maintenance Symbols Legend

The following symbols have been used in thismanual to help communicate the intent of theinstructions. When one or more of the symbolsappears at the beginning of a maintenanceprocedure, it conveys the meaning below.

Indicates that tools will be required toperform this procedure.

Indicates that new parts will be required toperform this procedure.

Check the Hydraulic Oil Level

Maintaining the hydraulic oil at the proper levels isessential to machine operation. Improper hydraulicoil levels can damage hydraulic components. Dailychecks allow the inspector to identify changes in oillevel that might indicate the presence of hydraulicsystem problems.

Note: Perform this procedure with the platform inthe stowed position.

1 Visually inspect the oil level in the hydraulictank.

Result: The hydraulic oil level should be asmarked on the tank.

2 Add oil if necessary. Do not overfill.

Hydraulic oil specifications

Hydraulic oil type Chevron RykonPremium MV equivalent

Maintenance


38 GR-12 • GR-15 • GR-20 Part No. 133102

Check the Batteries

Proper battery condition is essential to goodmachine performance and operational safety.Improper fluid levels or damaged cables andconnections can result in component damage andhazardous conditions.

Note: This procedure does not need to beperformed on machines with sealed ormaintenance - free batteries.

Electrocution hazard. Contact with hot or livecircuits may result in death or serious injury.Remove all rings, watches and other jewelry.

Bodily injury hazard. Batteries contain acid.Avoid spilling or contacting battery acid. Neutralizebattery acid spills with baking soda and water.

Note: Perform this test after fully charging thebatteries.

1 Put on protective clothing and eye wear.

2 Be sure that the battery cable connections aretight and free of corrosion.

3 Be sure that the battery hold-down bars are inplace and secure.

Note: Adding terminal protectors and a corrosionpreventative sealant will help eliminate thecorrosion on the battery terminals and cables.

Scheduled MaintenanceMaintenance performed quarterly, annually andevery two years must be completed by a persontrained and qualified to perform maintenance onthis machine according to the procedures found inthe service manual for this machine.

Machines that have been out of service for morethan three months must receive the quarterlyinspection before they are put back into service.

Maintenance


Part No. 133102 GR-12 • GR-15 • GR-20 39

GR-12

Height, working maximum 5.3 m

Height, platform maximum 3.5 m

Height, stowed maximum 1.57 m

Height, stowed maximum 1.62 mstandard platform with work station tray

Height, stowed maximum 1.62 mstock picker platform with work station tray

Height, stowed maximum 1.60 mstock picker platform with bike racks

Width 74.9 cm

Length, stowed 1.35 m

Length with standard platform 1.85 moptional platform extension extended

Length with stock picker platform 1.87 mincluding adjustable tray

Length with stock picker platform 1.91 mincluding adjustable tray and work station tray

Maximum capacity, 227 kgstandard platform

Maximum capacity, 159 kgAWP and fiberglass platform

Maximum capacity, 227 kgstock picker platform

Turning radius (inside) 0 cm

Turning radius (outside) 132.1 cm

Ground clearance 6.4 cm

Weight 717 kg(Machine weights vary with option configurations. Seeserial label for specific machine weight.)

Power source 4 Batteries, 6V 225AH

Controls Proportional

AC outlet in platform Standard

Maximum hydraulic pressure 207 bar(functions)

Tire size 25.4 x 7.6 x 2.5 cm

Airborne noise emissions <70 dBMaximum sound level at normal operating workstations(A-weighted)

Vibration value does not exceed 2.5 m/s2

Maximum slope rating,stowed position 30% (17°)

Maximum side slope rating 30% (17°)

Note: Slope rating is subject to ground conditions andadequate traction.

Drive speeds

Stowed, maximum 4.0 km/h12.2 m/10.9 sec

Platform raised, maximum 0.8 km/h12.2 m/55 sec

Floor loading information

Tire load, maximum 464 kg

Tire contact pressure 11.07 kg/cm2

1085.13 kPa

Occupied floor pressure 936 kg/m2

9.18 kPa

Note: Floor loading information is approximateand does not incorporate different option configurations.It should be used only with adequate safety factors.

Continuous improvement of our products is a Geniepolicy. Product specifications are subject to changewithout notice or obligation.

Specifications


40 GR-12 • GR-15 • GR-20 Part No. 133102


GR-15




Height, stowed maximum 1.62 mstandard platform with work station tray

Height, stowed maximum 1.62 mstock picker platform with work station tray


Width 74.9 cm




Length with stock picker platform 1.91 mincluding adjustable tray and work station tray


















Drive speeds





Tire contact pressure 14.4 kg/cm2

1418.2 kPa


11.87 kPa


Specifications


Part No. 133102 GR-12 • GR-15 • GR-20 41


GR-20





Width 80 cm





















Drive speeds





Tire contact pressure 13 kg/cm2

1293.03 kPa


11.57 kPa


Specifications


42 GR-12 • GR-15 • GR-20 Part No. 133102

Platform dimensions, all models (length x width)

Standard platform 88.9 x 74.9 cm

Standard platform 139.7 x 74.9 cmwith extension

Stock picker platform 88.9 x 74.9 cm

Stock picker platform 142.2 x 74.9 cmincluding adjustable tray

Standard AWP platform 69 x 51 cm

Narrow AWP platform 66 x 51 cm

Standard fiberglass 74 x 67 cmplatform

Narrow fiberglass 66 x 56 cmplatform


Specifications

Genie North America

Genie Australia Pty Ltd.

Genie China

Genie Malaysia

Genie Japan

Genie Korea

Genie Brasil

Genie Holland

PhoneToll Free

Fax

Phone +Fax +

Phone +Fax +

Phone +Fax +

Phone +Fax +

Phone +Fax +

Phone +Fax +

Phone +Fax +

425.881.1800USA and Canada800.536.1800425.883.3475

61 7 3375 166061 7 3375 1002

86 21 5385257086 21 53852569

65 98 480 77565 67 533 544

81 3 3453 608281 3 3453 6083

82 25 587 26782 25 583 910

55 11 41 665 75555 11 41 665 754

31 183 581 10231 183 581 566

Genie Scandinavia

Genie France

Genie Iberica

Genie Germany

Genie U.K.

Genie Mexico City

Phone +Fax +

Phone +Fax +

Phone +Fax +

Phone +Fax +

Phone +Fax +

Phone +Fax +

46 31 575100

33 (0)2 37 26 09 9933 (0)2 37 26 09 98

34 93 579 504234 93 579 5059

49 (0)4202 8852049 (0)4202 8852-20

44 (0)1476 58433344 (0)1476 584334

52 55 5666 524252 55 5666 3241

46 31 579020

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