Operator Focus Areas And Metanoia Inc Dec 2010

8 Key Focus Areas for Operators 8 Key Focus Areas for Operators Today and How Metanoia, Inc’s Today and How Metanoia, Inc’s

Portfolio & Strengths Serve ThemPortfolio & Strengths Serve Them

Metanoia, Inc.Email: [email protected] Web: http://www.metanoia-inc.comPhone: 1-888-641-0082 Fax: 1-888-641-0086

Metanoia, Inc.Critical Systems Thinking™

© Copyright 2010All Rights Reserved

8 Key Focus Areas for Operators Today and How Metanoia, Inc.’s Portfolio & Strengths Serve Them 2


Copyright 2010All Rights Reserved

Purpose of This Presentation Present a quick introduction to Metanoia, Inc.

Review 8 key operator areas of interest (based on our analysis/interactions) as operators evolve their networks/services in an increasingly competitive world

Highlight the top 4-6 issues within each area that, based on our assessment, operators are concerned about in the medium term

Illustrate how Metanoia, Inc. has been helping operators in these domains for over a decade

Furnish executives, senior engineering mgt., and technology experts at service providers (carriers, operators, MSOs, ISPs, ILECs, IXCs) with a bird’s eye view of how Metanoia, Inc. can be of service to them

Set context for an interactive presentation/meeting to follow, where we can Present details of our service provider and/or vendor activities Discuss key points of problems solved/projects done Respond to queries in real-time

Elucidate our workflow process for operators & how we can contribute, present our credentials and expertise




Outline (hyperlinked) What Value Do We Provide to Clients?

How We Work – To Help Clients and Our Credentials

8 Key Areas of Focus for Operators & Key Issues Within Each Operator Area

The Metanoia Inc. Advantage: Range of Experience With Operators

How We Help Service Providers

How We Can Contribute and Our Workflow Process for Operators

What Are the Benefits of Doing Business With Us?

Who We Are – Credentials & Expertise

Industry Accolades from Clients/Partners

Next Steps and Our Special Offers!

Appendix – Vendor-Focused Projects & Activities




What Value Do We Provide to Clients?

At Metanoia, Inc. we provide value by:

Accelerating client revenues & improving productivity and profits, by solving deep technical & strategic problems in the telecom space

Delivering an outstanding client experience, by keeping client needs in our cross-hairs at all times!

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A Selection of Our Esteemed Clients

Metanoia, Inc. has served clients on 4 continents – North America, Europe, Asia, and Australia

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How We Work & Credentials -- To Help Clients Increase Savings/Revenue We work collaboratively to boost client initiatives via:

Specialized conceptual knowledge (expertise, best-practices) Added brain power (strategic & analytic thinking), and Increased horse-power (architecture & design)

that enables client teams (e.g. executives, architects, senior engineers, product mgt., ...) to accelerate, and accomplish critical tasks faster, better, more economically, and more enjoyably, thereby boosting profits & productivity

Credentials – World-class, global expert network (America, Europe, Asia) 150+ year collective technology design and dvp, & technology mgt. experience;

25+ patents issued/pending; Advanced graduate degrees in engineering (Ph.D./MS) and/or management

(MBAs) from distinguished universities, e.g. – Univ. of Rome, Stanford, Univ. of California, USC, U. British Columbia, Indian Institutes of Technology (IITs)

Synthesis of insights from diverse areas – wireline to wireless, Layer 1 to Layer 4, IP to optical; strategic, market/customer, & technical issues

Worked/interacted with 50+ carriers & vendors worldwide over last 10+ years

Back to OutlineClick for Details of Who We Are




7

Areas of Focus for Operators

As operators worldwide transition their networks to IP-centric infrastructures, there is a need to rapidly evolve their networks/services to keep pace with a fast-moving, competitive world

We have identified 8 key focus areas that operators are concerned about, based on:

Interactions of our network of experts with the operator community

Distilling of relevant operator issues, culled from our decade of experience working with service providers globally

Analysis of recent industry studies, e.g. from the likes of Cisco, Heavy Reading, Forrester Research, ...




8

8 Key Areas of Focus for Operators Today

Operator Areas of Focus

DPI and Security Mobile Backhaul

Transition to All-IP Next-Generation Networks

IPv6 Deployment + Migration

IP/MPLS QoS & Multicast in IP/MPLS Networks – access, metro & core, and wireless and wireless n/wks

OAM & Synchronization in Ethernet & IP/MPLS Networks

Convergence of Fixed and Mobile AssetsEvolved Packet Core (EPC) and Network

Migration

1

2

3

4

5

6

7

8

FTTH – broadband access for fixed lines

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9

Key Issues in Each Operator Area of Focus (1)

Based on our ongoing involvement with, and assessment of, the service provider industry, next we highlight the top 4-6 issues within each area that carriers/providers are concerned about, or need addressed, in the medium term

These are the most significant issues that the Metanoia, Inc. team of experts is addressing or has been active in




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Key Issues in the Operator Areas of Focus (2)

Operator Areas of Focus:

Key Issues

Mobile Backhaul

Transition to All-IP NGNs

IP/MPLS QoS & Multicast in IP/MPLS Networks – access, metro & core, and wireless and wireless n/wks

1

35

7

- Architectures, technologies, topologies, adoption

- FMC GW devices – QoS fns, DPI capability, security, mobility mgt.

- Ethernet-based, IP-enabled backhaul

- Issues: latency, synchronization, reliability, availability, support for multiple radio technologies

- Architectures, protocols, topologies for NGN + IMS networks

- NGN + IMS Interworking with: PSTN, IP-PBX, & IAD

- Call routing, network mgt., fault/perf. mgt.

- Charging system specs. & integration

- Packet-optical integration

- Advanced control plane design/implementation

- Dynamic tunnel establishment, scaling

- Centralized control and management – to limit complexity

- Time-based capacity planning

- MPLS multicast, L3 multicast VPNs, multicast for scalable video, IPTV delivery

- QoS – scalability, capability (scheduling, policing, shaping, congestion mgt. algos., hierarchical scheduling, TM at ingress?/egress?)

- Control plane policing & protection

- Ring-based IP/MPLS and Ethernet network design

DPI and Security- Policy tools and DPI

- Scalability, perf.: flow mgt., bandwidth control, quota mgt., subscriber profiling

- Performance monitoring in DPI, analytics

- Data model for DPI, reporting tools and their architecture

- Heuristics for DPI, dimensioning

- DDOS, SPAM, etc. attacks, identifying malicious traffic, correlation, black/white listing




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Key Issues in the Operator Areas of Focus (3)

Operator Areas of Focus:

Key Issues

IPv6 Deployment + Migration

OAM & Synchronization in Ethernet & IP/MPLS Networks

Convergence of Fixed and Mobile Assets & Evolution

2

4

6

8

- Evolved Packet Core (EPC) & network migration

- Mobile-data convergence – RAN + core evolution

- Evolution to 4G

- LTE – greenfield deployment, migration from 2G/3G

- BNG – architecture, design, placement, traffic mgt. functions, capabilities, scalability

- S/P-GW – QoS fns., DPI features, mobility/roaming capability, interoperability with 2G/3G elements

- Upgrade plan – voice + advanced svcs. over LTE and older networks

- Infrastructure sharing, network neutrality

- IEEE 1588 sync. over IP/MPLS networks

- Clock and phase synchronization

- Synchronous Ethernet applicability

- Performance mgt. for IP/MPLS & Ethernet networks

- BFD integration

- E2E real-time monitoring with trouble shooting

- Reporting tools and their architecture; Loss/delay measurements

- Drivers: Business continuity, Limits of NAT architectures, address exhaustion

- Impact of expanding /10 space on SIP + IMS services

- Issues: readiness, coexistence (IPv4-IPv6), transition planning, greenfield apps., DNS whitelisting, QoS, security & privacy

- Implementation – dual stack, tunnelling, overlay, IPv6 only, ...

- First movers – Google, Comcast, VZ, NTT, ... -- motivations & approaches

- Architecture, topology design/planning

- Service activation

- B/W mgt. & impact

- Overlay techs. -- Ethernet, IP/MPLS

FTTH

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12

The Metanoia, Inc. Advantage: Range of Experience with Operators

Metanoia, Inc.’s globally distributed network of experts has been helping service providers in these domains for over 10 years

Over the last decade+, these experts have worked with operators on business models, deep technology guidance, & network evolution:

Pricing models

Services definition

System and network design and planning

Network analysis and expert trouble-shooting

Migration plans and technologies

Network evolution – access, edge/metro, core, and 2G/3G to 4G/LTE, adoption of BWA technologies (WiMaX), IP/MPLS & Ethernet-based core & metro network design

QoS – for wireline and wireless networks: techniques, principles, applications

Security – in wireline and wireless networksBack to Outline




How We Help Service Providers ...

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Advanced Inputs on Technologies,

Standards, Service Impact

Network Roadmap Definition

Network Arch. & Design

Network planning and build-out

Network Planning, Traffic Engg and

Performance

Next-Generation Technology Appraisal

Vendor Examination

Equipment capability &

feature evaluation

RFI/RFP Formulation and

Adjudication




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How We Can Contribute – Inputs We Can Provide

Illustrated ahead are inputs that the Metanoia, Inc. experts could contribute to the new/ongoing projects at an operator

These are project-independent inputs that Metanoia, Inc. can provide, for every project where we work with operator teams

Demonstrate the scope of problems we can solve for operators




15

How We Can Contribute

Standards View & Assessment

Periodic Influx of Intellectual Capital

Vendor-Neutral Technology Analysis

Operator/Carrier Best-Practices, Benchmarks, Principles, Paradigms, Standards

Demonstrate architectures/options not available from manufacturers, whose solutions are biased in favor of capabilities they possess

Present techniques & methodologies from carriers in different regions of the globe

Drawing on diverse operator and regional experience of the Metanoia, Inc. network of experts (see “Team Credentials” ahead)

State of applicable standards

Developments, progress, prognosis, & expected outcomes

Assessments, evaluations, brain-storming, strategizing, architecting

Strategic GuidanceServices definition/mapping to systems/networks

Network evolution/design for convergence, robustness, manageability

Inputs We Can Provide

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16

Our Workflow Process: Developed for Operators

Metanoia, Inc.’s network of experts, has worked extensively with carriers & vendors worldwide for the last 10+ years

Based on our interactions, projects, and feedback from operator customers, and our understanding of providers’ anticipated needs, we have developed a process that is:

Optimized for operators’ programs and project setup

Valuable for making rapid progress by providing for periodic exchange of knowledge

Furnishes inputs incrementally, as they become available, giving the greatest value to operator teams

Flexible to accommodate the customer’s evolving needs




17

Our Workflow Process for Operators – Illustrated

Metanoia, Inc.’s Workflow Process for Operators

1

2

3

Understand Key Areas of Focus: for operator team we

are Interacting with

Research & Distill Expert Knowledge: geared to needs

of the team in question

Prioritize Areas: based on discussions with the operator

team

Compile/Analyze Carrier Best-Practices &

Benchmarks: based on operator knowledge, carrier interactions worldwide, and

industry practices

5

6

Collate Knowledge Base: provide inputs to operator

team

Start

Conclude

Share Findings on a Regular Basis: via

discussions (telecons, webinars), slides (webinars,

meetings, presentations), and written exchanges (emails,

docs.)

4

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Benefits of Doing Business With Us? (1) See Industry Accolades!

Why, We Believe, Investing in Our Services is the Inarguable, Clear,

Best Choice

Speedy Deployment of Profitable Solutions

Precise, Incisive Problem Formulation & Efficient Project PlanningIndustry-Recognized IPR

Advancement & Confidentiality Protection

- Rapidly comprehend complex client issues

- Quickly & incisively dissect complicated problems

- Disciplined, thorough problem decomposition

- Meticulous and systematic scoping

- Distilling the essence of technical/strategic issues

- Strictly preserve confidentiality of client info.

- Identify/create novel concepts emerging from assignments done & facilitate patenting

Smooth Integration of Outputs into Client Products/Systems/Processes

- Conscious focus on knowledge transfer to client peers

- Regular interactions & Updates

- Presentations, memos, meetings, workshops

Unique 360° Perspective Combining Deep-dive Technology Insights & Strategy Guidance

- Substantive experience with telecom chips, systems, software, planning tools

- Extensive knowledge of carrier best practices, network design issues/techniques

- Successful participation in key industry foraSee Industry Accolades!





Why Should YouChoose Us?

History of Delivering Value 5-10X the Investment in Our Services

Unequivocal Committment to Client Welfare & Needs, Ability to OverdeliverUniversally Engender Client

Confidence, Faith, Trust

- Relentless focus on high-quality & creative outputs with multiple applications

- Aim to boost client profitability

- Well-honed approach to devising efficient solutions

- Unmatched ability to identify, define and analyze issues from multiple spaces, extract canonical solutions

- Outstanding professionalism and integrity

- Any initial client skepticism removed on every occasion

- Rock-solid reliability and unbiased advice

Elicit Cooperation From Diverse Stakeholders

- Ability to maintain team balance & spirit

- Facilitation savvy

- Skillfully navigate tricky waters ...

Rapid Progress via Cordial Interactions, Clear Communications,

- Industry-recognized interpersonal communi-cation skills

- Focus on understanding the human issues, critical to progress!

See Industry Accolades!





How, We Think, Our Service Is Better than

Anything Else Out There!

Unanimously Recognized Outstanding Service

Disciplined Project Planning & ManagementAbility to Anticipate and Speedily

Address Client Queries

- Responsive to evolving client needs

- Conscious of client ecosystems

- Increase applicability of outputs, by suggesting applications beyond original scope/charter

- Systematic project tracking and excellent follow-up

- Systematized, in-depth approach to technical issues

- Strategy with deep technology focus – looking beyond the obvious, the immediate

- Synthesis of insights from diverse areas

- Successful participation in, tracking of, industry fora

Iron-Clad, Better-than-Risk-Free, 100% Satisfaction Guarantee

- Any output below expectations (per objective success criteria) is FREE

- Made-up to client’s satisfaction for FREE!

See Industry Accolades!




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Who We Are: Credentials & Expertise (1) 150+ years of combined telecom industry experience – talented industry

veterans and thought leaders; global team – US, Europe, Asia

Collective experience in system & network engg., advanced marketing, product mgt. to operators and vendors over the last decade+ in Europe, Asia (Korea, Japan, China, Malaysia), South Asia (India, Pakistan), USA

Covering core IP networks, mobile + fixed broadband networks from a vendor and operator perspective

Technologies – IP/MPLS, Carrier & optical Ethernet, WiMax, 2G/3G network evolution, 4G/LTE/EPC, NGN+IMS migration (soft-switches, MEGACO, SBCs), QoS techniques & applicability, IP multicast, IP/Ethernet OAM, FTTH – architectures, topologies, design, DOCSIS 3.0, ...

Understanding of deployment models, business models, migration strategies




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Who We Are: Credentials & Expertise (2)

Ability to distill/develop operator best-practices, benchmarks, & case studies highlighting philosophies, emerging principles, evolving design/service models

Experience, over the last decade+, working or interacting with operators such as:

France Telecom/Orange, Telecom Italia, BT, Mobilkom Austria, WIND, H3G, Vodafone

KT, KDDI, NTT

Telekom Malaysia, China Mobile, ETSA Australia

Etisalat, Saudi Telecom (STC), Orascom

MTNL, BSNL, Reliance, Bharti, Tata Comm., Tata Teleservices

Verizon, SBC (AT&T), Sprint, Covad CommunicationsTo Outline

To How We Work




Accolades from Industry – A Sample of What Customers/Partners Say ...

“…demonstrated an extraordinary capability to take on technically challenging tasks, and always delivered the results on time and schedule … work [on the project] led to the filing of a few technical patents for the company … highly recommend [your] consulting service to any institution …” Dr. Charles Chen, Sr. Director of Strategic Marketing & Engineering, Cortina Systems (on working with Metanoia, Inc. at a previous company)

“I think it says a lot when someone like an equipment vendor engages with a third party for product assessment, and then later has an interest in presenting you to our [carrier] customers as an independent reference and resource that they can engage with. And that clearly would not have occurred if we didn't have the highest regard for the integrity that you approached us with … In all of those cases, I recall stepping away with a high-level of confidence that you had navigated a fairly difficult engagement ...” Tim Flood, VP of Engineering & Operations, Red Condor (on working with Metanoia, Inc. at a previous company)

“… deep knowledge of networking devices and switching architectures … pleasant to work with and very responsive” Eyan Dagan, CEO, Dune Networks, Israel





“… one of the key differentiators for Metanoia, Inc. was that you absolutely became part of the team. It was just seamless ... you worked very well from an interpersonal perspective with the team, as well as from a technology perspective. Absolutely stood out, and frankly I haven’t seen it work that well in any other scenario. I think it was very crisply run as a project, and I think that's a differentiator as well, because you don't normally get that when you're talking about a key area of deep-dive technology that you're looking to bring into an existing product. You might find some strong technical people, but they don't have the savviness and the sensitivity to timeframes, and planning, and

looking at dependencies [that you did], and I think that was a key differentiator as well. That went very well in terms of providing us ... with a timeline as to how this was going to unfold, and then executing to that timeline” Kevin Pope, SVP Product Development, Calix Networks (on working with Metanoia, Inc. at a previous co.)

“ … very active in both academic societies like IEEE ComSoc and standard bodies like IETF …knowledge of telecommunications technologies are deep and comprehensive, and span the gamut: MPLS, GMPLS, traffic engineering, VPNs, wired and wireless networking, IP QoS,” Dr. Kohei Shiomoto, Group Leader & Supervisor, NTT Japan

“… brilliant educator ... good insights into the direction of the Telcommunications Industry at large … would highly recommend …” Dr. Rajesh Krishnaswamy, Senior Network Consultant, Reliance Infocomm, India





“I am impressed with the ability of your team to work with the members of our organization, who had their day jobs ... [yet] you were able to point questions, paint scenarios, sit down, grab a couple of hours here and there ... and extract the information, and piece it together ... so the process you used, in a very complex situation, I think was very efficient. You ran to a 100%, even if some of it was not on the clock, and I think that’s an incredible testament to the integrity that you bring ...

I’ve built a confidence, if I’m going to engage Metanoia, Inc. what needs to be done will be executed, and, in large parts, will be exceeded certainly. So, I would definitely recommend you ... because you have got system-level knowledge and network-level, network-wide knowledge ... and I think you would get them [carriers] to an end solution faster” Jose Enciso, Director, Systems Engineering & Product Planning, Tellabs

“ … done a great deal of innovative work on the design and operation of high-speed networks and switching systems … one of the very few [experts] in this field that know very well both the architectural and the opto-electronic technology issues, as well as the protocol issues that arise when devices are put together in a network …” Dr. Manos Varvarigos, Director, Network Technologies Center, Computer Technology Institute, Greece

“What you do is fairly unique … Your level of engagement, I can't say that I actually have [seen it elsewhere], where what you offer are services that are very technical and capable of doing very technical, in depth, investigative exercises, which are very difficult to get, in my prior experience, very difficult to get someone that really put in the effort to learn the ins and outs. Tim Flood, Vice President, Raydiance, Inc. (on working with Metanoia, Inc. at a previous co.)

To Outline

Back to Benefits of Doing Business With Us




Next Steps and Our Special Offers!

We invite you to:

An interactive meeting/telecon, where we will explain some of the work done for operators worldwide, and help you see what problems we can solve for you to boost profits and productivity

Utilize the exclusive Strategy Session Certificate ahead to interact with the Metanoia, Inc. team, and brainstorm an issue or a relevant problem to experience the caliber, competence, and capability of the team!

Avail the Workshop Session Certificate to attend an exclusive workshop session with Metanoia, Inc. to gain insights into one of three contemporary topics with the acclaimed Metanoia, Inc. experts




Operator Bonus Certificates!




Operator Bonus Certificates - Workshops

Metanoia, Inc. workshops Elucidate salient features/caveats

Consolidate disparate ideas

Solidify critical concepts

Answer elusive/burning questions

For instance, in the workshops ahead we answer questions such as:

What are the emerging network design best practices for Carrier Ethernet networks, and which deployment model to chose?

Which key elements influence WiMAX network performance, and questions providers should ask their vendors

How to provide hierarchical QoS, and the performance of various scheduling schemes – WRR, WFQ, DRR, WDRR, CBQ




Operator Bonus Certificates!

Back to Outline

Appendix: How We Help Chip Appendix: How We Help Chip and System Vendorsand System Vendors





How We Help Chip & System Vendors ...

Back to Outline

Advanced Inputs on Technologies,

Standards, Industry Direction

Competitive Analysis/Evaluation

& Insights

Systems Engineering:

Architecture & Design

Component (chip, subsystem)

Evaluation/Analysis & Selection

Next-Generation Technology Appraisal

& Applicability

Algorithm/Protocol Design &

Development

RFI/RFP Response Formulation &

Support




Areas of Expertise that we have Applied for Chip & System Vendors

Next-Generation Technology Appraisal and Applicability Furnish accurate analysis of evolving standards/technologies Facilitate strategic decisions on product roadmap

Systems Engineering -- Architecture & Design Validate software/hardware architectures vis-a-vis market and development

timeframes Define, specify features and create precise engineering requirements Execute detailed system and/or hardware/software architecture specification in

conjunction with the larger engineering teams at clients

Algorithm/protocol design & development Develop algorithms for specialized aspects of vendor systems

Formulate protocols to enable unique system features




Areas of Expertise that we have Applied for Chip & System Vendors

Competitive Assessment/Evaluation and Insights Insightful feature comparisons based on formulated benchmarks Intelligent evaluation of products to discern key capabilities Incisive market analysis to assess product standing

Component Evaluation and Selection Assess and evaluate components from multiple vendors (e.g traffic managers,

network processors, switching cores) Feature-based comparisons, based on customer requirements

RFI/RFP Response Formulation and Support Guide formulation of precise technical responses to carrier RFI/RFPs, keeping

in view system features and industry standards

Insights on New Technologies, Standards, Industry Direction Distill hype from reality; articulate technology benefits/drawbacks




Experience with Products and Services

During the course of their work, the Metanoia, Inc. experts have dealt with a variety of products from multiple vendors in several product classes ...

Back to Outline

Our work has given insights into the types of networks built with such gear, and key operational issues involved

Representative product classes include: multi-service systems (MSPP), Carrier Ethernet gear, Terabit routers, Broadband wireless gear, Cellular systems, Optical systems and gear, SONET/SDH equipment, metro Ethernet systems, backbone switch/routers ...

Operator Focus Areas And Metanoia Inc Dec 2010

Technology

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