Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.
-
Upload
julia-daniel -
Category
Documents
-
view
215 -
download
0
Transcript of Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.
![Page 1: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/1.jpg)
Operations Strategy and Implementation
Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill
![Page 2: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/2.jpg)
Mission Statement
Waffle Works’ mission is to provide consistent, high quality food and service that give customers a unique
experience where they can customize what, when, and where they eat.
![Page 3: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/3.jpg)
Core Competencies
Waffle Works
Strong Supplier Relationships
High Quality Products
Strong Customer Relationships
Well-trained, Efficient Workforce
![Page 4: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/4.jpg)
Environmental Scanning
Competition
![Page 5: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/5.jpg)
Target Market
Environmental Scanning
College Towns- 18-27 Up and Coming Families- 27-35
% that desires all-day breakfast
46%% more likely to seek
healthy options
50%% that say breakfast
tastes better at a restaurant
53%
1. Freedom 2. Convenience 3. Low Cost
![Page 6: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/6.jpg)
Environmental Scanning
Order Winner & Competitive Priorities
Flexibility & Low Cost
Customization Consistent Quality Low Cost
![Page 7: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/7.jpg)
Process
Operations Strategy
Small Batch Process
High Flexibility
High Customization
Low Automation
Enlarged Resource Capability
![Page 8: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/8.jpg)
Equipment & Inputs
Operations Strategy
![Page 9: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/9.jpg)
Suppliers
Operations Strategy
Low Prices Convenient Location Fast Delivery Speed High Quality
Waffles- V&H Corporation BVBA Fruit- Del Carmen Foods
Toppings- Candy Warehouse Dairy, Poultry- Turkey Hill Farms
Other Drinks- Rosemont Beverage
![Page 10: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/10.jpg)
Quality Strategy
TQM Periodic Testing Quarterly Meetings
![Page 11: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/11.jpg)
Demand
PopulationStudents- 21,942
Radnor Residents- 30,878
3.5%
1871 Customers per Week
![Page 12: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/12.jpg)
Queue Management
National Waffle Day is August 24. It celebrates
the first waffle iron patent in the U.S.
The word ‘waffle’ originated from the Dutch word for ‘wafer’
“A waffle is like a pancake with a syrup trap.” – Mitch Hedberg
“And in the morning, I’m making waffles!”- Donkey (Shrek)
![Page 13: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/13.jpg)
Inventory Management
Inventory Category Frequency of Ordering
Perishable Weekly
Semi Perishable Bi-Weekly
Non-Perishable Monthly
![Page 14: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/14.jpg)
Pricing
Breakeven Price- $2.19 per customer(85% Profit Margin)
Base Waffle Price Price per Topping
$3.50 $0.25
![Page 15: Operations Strategy and Implementation Ryan Amberger, Ashley Balchunas, Rose Devine, Jack Herrill.](https://reader036.fdocuments.in/reader036/viewer/2022081516/56649ec15503460f94bcc821/html5/thumbnails/15.jpg)
Questions?