Operations Guide: BPC-HPLIR

Crestron BPC-HPLIR onCue™ IR Learner & Programmer Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive Rockleigh, NJ 07647

1-888-CRESTRON

Regulatory Compliance

Federal Communications Commission (FCC) Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Industry Canada (IC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:(1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antennaIncrease the separation between the equipment and receiverConnect the equipment into an outlet on a circuit different from that to which the receiver is connectedConsult the dealer or an experienced radio/TV technician for help

As of the date of manufacture, the BPC-HPLIR has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

All brand names, product names and trademarks are the property of their respective owners. ©2011 Crestron Electronics, Inc.

Crestron BPC-HPLIR onCue™ IR Learner & Programmer

Contents

onCue™ IR Learner & Programmer: BPC-HPLIR 1 Introduction ...............................................................................................................................1

Specifications ..............................................................................................................2 Physical Description....................................................................................................3

Setup ..........................................................................................................................................7 Installation................................................................................................................... 7 Hardware Hookup .......................................................................................................8

Uploading and Upgrading..........................................................................................................9 Establishing Communication.......................................................................................9 Firmware .....................................................................................................................9

Operation .................................................................................................................................11 Learning Third-Party IR Codes .................................................................................11 Developing onCue BPC-8 Projects ...........................................................................14

Problem Solving ......................................................................................................................17 Troubleshooting.........................................................................................................17 Further Inquiries ........................................................................................................17 Future Updates ..........................................................................................................18

Return and Warranty Policies ..................................................................................................19 Merchandise Returns / Repair Service ......................................................................19 CRESTRON Limited Warranty.................................................................................19

Operations Guide – DOC. 7109A Contents • i


onCue™ IR Learner & Programmer: BPC-HPLIR

Introduction The onCue™ BPC-HPLIR is a dual-function handheld tool designed for use with the Crestron® onCue BPC-8 Basic Presentation Controller. It is both a full featured IR learner, providing a simple means to learn IR commands from third-party remotes via the Device Learner tool, as well as a configuration loader that transfers configuration files created using the onCue BPC-8 Tool directly to the BPC-8. The BPC-HPLIR enables the installer to upload a single configuration to any number of BPC-8 controllers, requiring mere seconds to transfer the file via a simple optical cable (included). There is no need to remove the BPC-8 from the wall or even remove its faceplate, and one configuration can be used repeatedly for any number of identically equipped rooms, affording quick and easy setup of each room without any need to carry around a laptop.

Operations Guide – DOC. 7109A IR Learner & Programmer: BPC-HPLIR • 1

onCue™ IR Learner & Programmer Crestron BPC-HPLIR

Specifications Specifications for the BPC-HPLIR are listed in the following table.

BPC-HPLIR Specifications

SPECIFICATION DETAILS Communications USB IR Optical

For console, USB 2.0 client Learns infrared control commands up to 455 kHz Transmits configuration file via IR to BPC-8

Power Requirements Battery USB

9 Volt disposable alkaline, 625 mAh (included) 83 mA @ 5 Volts DC, overrides battery when sufficient power is available

Environmental Temperature 32° to 113° F (0° to 45° C) Humidity 10% to 90% RH (non-condensing) Enclosure Plastic, black, handheld Dimensions Height 5.78 in (147 mm) Width 3.60 in (92 mm) Depth 1.12 in (29 mm) Weight 10 oz (283 g) Included Accessories CBL-SERIAL-DB9F-6 3.5mm TRS to DB9F RS-232

Control Cable, 6 ft (~2 m) Optical Cable, 3 ft (~1 m)

2 • IR Learner & Programmer: BCP-HPLIR Operations Guide – DOC. 7109A


Physical Description This section provides information on the connections, controls and indicators available on your BPC-HPLIR.

BPC-HPLIR Physical View



BPC-HPLIR Overall Dimensions



Connectors, Controls & Indicators

# CONNECTORS1, CONTROLS & INDICATORS

DESCRIPTION

1 IR In (1) IR receiver Receives IR signals up to 455 kHz

2 IR Out (1) 1000 µm fiber coupler Configuration file upload link to BPC-8 ~3 ft (~1 m) optical cable included

3 COMPUTER

(1) USB Type B female; USB 2.0 computer console port; (6 ft (~2 m) cable included)

PIN DESCRIPTION 1 +5 VDC 2 Data - 3 Data + 4 Ground

(Continued on following page)



Connectors, Controls & Indicators (Continued)

# CONNECTORS1, CONTROLS & INDICATORS

DESCRIPTION

4 LEDs READY SIGNAL OVERDRIVE FAILED COMPLETE COMPUTER LOAD

(Amber) Indicates unit is ready to learn an IR command (Amber) Indicates an IR signal has been detected (Red) Indicates IR signal is too strong and cannot be learned (Red) indicates IR command could not be learned successfully (Green) Indicates IR command has been learned successfully (Green) Indicates a computer is connected and providing power via USB (Green) Indicates configuration file is being uploaded to the BPC-8

NO PROGRAM LOW BATT

(Amber) Indicates no configuration file exists in the BPC-HPLIR (Red) Indicates the battery is running low

5 TRANSFER

(1) Pushbutton, initiates transmission of stored configuration file to the BPC-8



Setup

Installation The only installation procedures required for the BPC-HPLIR are to insert the supplied 9-Volt battery into the compartment in the rear of the unit, and to connect the supplied fiber cable to the IR Output Coupler port.

Fiber Cable

To connect supplied fiber cable to the BPC-HPLIR, loosen the output coupler knob, insert the cut end of the cable, and re-tighten the knob.

To connect the fiber cable to a BPC-8, remove the clear plastic dust cap from the connector end of the cable. Insert the cable into the optical cable access port on the lower right of the BPC-8 faceplate. Retain the dust cap to protect the cable when not in use.



Hardware Hookup The following illustration defines the connections required for the BPC-HPLIR.

Hardware Connections for the BPC-HPLIR



Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device). Finally, program checks can be performed (such as changing the device ID or creating an IP table) to ensure proper functioning.

Establishing Communication Use Crestron Toolbox™ for communicating with the BPC-HPLIR; refer to the Crestron Toolbox help file for details. There is a single method of communication: USB communication.

USB Communication

USBPC RunningCrestron Toolbox

BPC-HPLIR

The COMPUTER port on the BPC-HPLIR connects to the USB port on the PC via the included Type A to Type B USB cable:

1. Use the Address Book in Crestron Toolbox to create an entry using the expected communication protocol (USB).

2. Display the BPC-HPLIR’s “System Info” window (click the icon); communications are confirmed when the device information is displayed.

Firmware Firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron Web site as new features are developed after product releases. One has the option to upload and upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to the Crestron Toolbox help file.



Upgrade BPC-HPLIR firmware via Crestron Toolbox. 1. Establish communication with the BPC-HPLIR and display the

“System Info” window. 2. Select Functions | Firmware… to upgrade the BPC-HPLIR

firmware.



Operation The first step in developing a configuration program for the BPC-8 is to use the onCue BPC-8 Tool to determine if the device to be controlled is already contained in the Crestron Database.

• If it is not, use the BPC-HPLIR and the Device Learner tool to create a new IR file and save it to the User Database, then use the onCue BPC-8 Tool to create the BPC-8 Configuration file. Refer to “Learning Third-Party IR Codes” below.

• If it is, use the BPC-HPLIR and the onCue BPC-8 Tool to develop a program for the BPC-8. Refer to “Developing onCue BPC-8 Projects” on page 14.

NOTE: The onCue BPC-8 Tool and Device Learner tool software programs are included with Crestron Toolbox, which is available at the Crestron onCue Web site: www.crestron.com/oncuesoftware.

Learning Third-Party IR Codes When used in conjunction with an IR learner such as the Crestron BPC-HPLIR, the Device Learner tool allows users to create and test custom IR driver files, and to save the learned files in the User Database where they can be uploaded to the BPC-HPLIR for subsequent upload to the BPC-8. The following paragraphs provide an overview of the functions available via the Device Learner tool. For detailed instructions, refer to the Device Learner help file.



Device Learner Main Screen

Standard Operations

Create New IR Files 1. Upon starting Device Learner, click New on the File menu. 2. Use the Device Description button to fill out details about the device

to be controlled. 3. Use the Remote Buttons button to configure buttons and

corresponding standard commands. The list of buttons will be based on the device listed in step 2.

4. Use the Crestron BPC-HPLIR to learn the remote button functions.

Learn Remote Button Functions Use the Remote Buttons button to learn IR functions as follows: 1. Set up the IR learner and remote (refer to the Crestron IR learner's

hardware documentation). The components should be positioned close to each other, on a level

surface, and should not move.



2. On the Remote Buttons table, click the desired button (to multi-select press the Ctrl or Shift key) and click Learn.

-or- Click Learn All to learn all the buttons in the table. 3. Following the prompts on the "Learn IR" dialog box, press the

specified button on the remote for about 1 second. Depending on the function, you may be prompted to press and release

the button again. If the button is multi-code you will be prompted to press the button multiple times.

4. Continue pressing and releasing the button as prompted until the button is learned. The dialog box will show a green circle icon next to the button name when the button is learned.

5. If you are learning multiple buttons or all buttons, click Next to continue to the next button. You can skip buttons or cycle between them by clicking Next and Previous.

6. Click Close when all buttons are learned. Repeat the above steps for any additional buttons that need to be learned.

7. Save the file to your user database.

Edit an Existing IR File Open an existing IR file from the Crestron Database, User Database, or elsewhere.

NOTE: The onCue BPC-8 interface module, BPC-8-IMC, does not support simultaneous IR and RS-232 Control. That is, an IR driver can not be stacked together with a 1-way serial driver. Multiple IR devices are supported. For more information, refer to the onCue BPC-8 Tool help file.

Advanced Operations

Remote Button Operations The Remote Buttons button enables controls that allow you to add custom buttons, remove buttons, sort buttons by category or name, and format the button label text. The following operations on page 14 are accessed by right-clicking on a particular button.



Convert IR Pulse Type You can convert an IR command from "Pulse and Hold" to "Pulse Only" and vice versa. This adjusts the header and repeater sections of the IR command to convert the selected button from repeating to non-repeating and vice versa.

Set Minimum Repeats The minimum repeats setting guarantees that a “Pulse and Hold” IR command will be transmitted the specified number of times, even if the button that triggers the command is released quickly.

Pronto .CCF Data Format You can learn IR codes by directly entering the data in CCF format.

Developing onCue BPC-8 Projects Use the Crestron Toolbox onCue BPC-8 Tool to create projects for the onCue BPC-8 Basic Presentation Controller.

onCue BPC-8 Tool Main Screen



The following paragraphs provide an overview of the functions available via the onCue BPC-8 Tool. For detailed instructions, refer to the onCue BPC-8 Tool help file.

Create, Open and Save Projects Launching the onCue BPC-8 Tool automatically creates a new, blank project. The buttons across the top of the tool allow you to:

• Create a new project when an existing project is already open • Open an existing project • Save a project • Save a project in a different directory or under a new name • Access the onCue BPC-8 Tool help file

Display Devices Use the Display Devices tab to add IR-controlled display devices to the project. The onCue BPC-8 Tool allows you to access the Crestron Database and/or the User Database.

Controlled Sources Use the Controlled Sources tab to add IR-controlled devices to the project.

RS-232 Commands Use the RS-232 Commands tab to specify the commands that will be sent to the serial device. The BPC-8 supports one-way RS-232 communication with one (1) serial device via the RS-232 port on the unit.

Macros Use the Macros tab to create macros that can be assigned to button presses via the Buttons tab. A macro consists of up to five actions separated by optional delays.

Buttons Use the Buttons tab to assign actions to buttons. An "action" is a command (IR or RS-232) or macro that will be triggered when the button is pressed.



Advanced Use the Advanced tab to add password protection and auto timeout capabilities for the display device. These functions should only be added if the display device supports discrete Power On and Power Off commands, instead of a single command such as Power that toggles the power state.

Finish Use the Finish tab to transfer the configuration file to the onCue BPC-HPLIR and BPC-8 units.



Problem Solving

Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.

BPC-HPLIR Troubleshooting

TROUBLE POSSIBLE CAUSE(S)

CORRECTIVE ACTION

Device does not function.

Low battery. Replace 9V battery.

Remote device is too far away.

Move remote a few inches closer.

Remote batteries are weak.

Replace batteries.

IR remotes not learned correctly.

Remote device is too close.

Check OVERDRIVE LED. If lit, move remote a few inches further away and try again.

Unable to load configuration file to BPC-8.

Problem with fiber cable.

Verify cable connections are secure.

Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron Web site (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.


http://www.crestron.com/onlinehelp


Future Updates As Crestron improves functions, adds new features and extends the capabilities of the BPC-HPLIR, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron Web site periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.



Return and Warranty Policies

Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization

from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address.

2. Products may be returned for credit, exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.


Crestron Electronics, Inc. Operations Guide – DOC. 7109A 15 Volvo Drive Rockleigh, NJ 07647 (2029055) Tel: 888.CRESTRON 01.11 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

Operations Guide: BPC-HPLIR

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