OpenSpan by the Numbers - 2014: A Fantastic year for the company
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Transcript of OpenSpan by the Numbers - 2014: A Fantastic year for the company
TRANSACTION TRANSFORMATION ACROSS THE ENTERPRISETRANSLATES INTO SIGNIFICANT PRODUCTIVITY GAINS
by the numbers
2014by the numbers
INDUSTRY LEADERSAND PARTNERS
Cash �ow positive Pro�table
Over 500 years of experiencein contact centers and back o�ces
THE RESULTS OF OUR CUSTOMERS’TRANSACTION TRANSFORMATIONS IN 2013
$3.9 BILLIONsaved in ONE YEAR
OpenSpan customers saved an estimated aggregate $3.9 billion in 2013.
2.6 BILLIONprocesses improved ANNUALLY
OpenSpan technology impacted more than three billion of our customers’ enterprise transactions in customer-facing business units.
Three of the U.K. "Big Four" and four of the top sixU.S. commercial banks
Eight of the top global telecom/cable providers
Four of the top six U.S. managed health plans
Four of the top �ve property and casualty insurers
One of the world’s three largest computer manufacturers
Two of the top �ve U.S. food and drug retailers
V0714
Based on 2013 Fortune 500 and Forbes Global 2000 rankings.
Record Revenue Growth4 Years
Workforce over 3 yearsTripled
IMPACTING BUSINESS PRODUCTIVITY GAINS
21% Contact Center Productivity
34% Back-O�ce Productivity
24% Overall Productivity
6x the footprintother solutions
Present in
200More than customers
24 countries
35,000+Single deploymentsscale to desktops