OpenScape Enterprise Voice Solutions - Eding · PDF file2009 2010 2011 2012 2013 2015 2016...

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Today, enterprise communications are moving at the speed of how people are connected. The continual pace of technology and innovation has made this possible. Innovation has also pushed past the point of operational efficiency for legacy TDM systems. This fact is highlighted in a sponsored research paper “The State of Enterprise Communications 2012”, which surveyed 1,120 companies worldwide. A key finding of this research highlights the tremendous cost differential per employee between TDM PBX based communication systems versus an IP only communications solution. The equation for change becomes more compelling when considering employee productivity gains from a unified communications solution. This turns reducing operational expenses into an opportunity for making employees more productive. The rise of the “#Anywhereworker” Teams are virtual. They are spread across cities, continents, and the globe. Work gets done anywhere there is a connection. The #Anywhereworker has arrived. OpenScape Enterprise voice solutions provide the robust and cost effective foundation for today’s business. It is unsurpassed in reliability, security, and scalability. Siemens Enterprise Communications www.siemens-enterprise.com OpenScape Enterprise Voice Solutions Empowering the collective effort of teams Annual Cost per Employee Why the hash tag (#) on Anywhereworker? You can follow the worldwide conversation by typing in #Anywhereworker on the Twitter search bar! See what everyone is saying. Key Finding “Those organizations that have already made the switch are experiencing significant savings, paying 38% less per employee on average than those using legacy systems.” The State of Enterprise Communications 2012 Reducing Operating Expenses becomes an opportunity

Transcript of OpenScape Enterprise Voice Solutions - Eding · PDF file2009 2010 2011 2012 2013 2015 2016...

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Today, enterprise communications are moving at the speed of how people are connected. The continual pace of technology and innovation has made this possible. Innovation has also pushed past the point of operational efficiency for legacy TDM systems.

This fact is highlighted in a sponsored research paper “The State of Enterprise Communications 2012”, which surveyed 1,120 companies worldwide. A key finding of this research highlights the tremendous cost differential per employee between TDM PBX based communication systems versus an IP only communications solution.

The equation for change becomes more compelling when considering employee productivity gains from a unified communications solution. This turns reducing operational expenses into an opportunity for making employees more productive.

The rise of the “#Anywhereworker”

Teams are virtual. They are spread across cities, continents, and the globe. Work gets done anywhere there is a connection. The #Anywhereworker has arrived. OpenScape Enterprise voice solutions provide the robust and cost effective foundation for today’s business. It is unsurpassed in reliability, security, and scalability.

Siemens Enterprise Communicationswww.siemens-enterprise.com

OpenScape Enterprise Voice Solutions

Empowering the collective effort of teams

Annual Cost per Employee

Why the hash tag (#) on Anywhereworker?

You can follow the worldwide conversation by typing in #Anywhereworker on the Twitter search bar! See what everyone is saying.

Key Finding

“Those organizations that have already made the switch are experiencing significant savings, paying 38% less per employee on average than those using legacy systems.”

The State of Enterprise Communications 2012

Reducing Operating Expenses becomes an opportunity

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Another key finding from the “State of Enterprise Communications 2012” showed that up to 90% of the businesses surveyed would continue to run parallel PBX and IP Systems. This is consistent with our own market research that shows the use of TDM systems continuing its decline over the next several years, while use of IP systems grows.

With a majority of companies running in this “mixed mode” of operations, investment protection becomes an important consideration in the migration to an all IP network. The strategy for moving to an all IP network must be able to optimize existing assets and blend in new applications that will improve team performance.

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Transitioning to an all IP Network – migration is the reality

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Since the path to an all IP network is not the same for every business, OpenScape Enterprise voice solutions provide flexibility in choices according to your business needs. No matter your current planning stage for an all IP network, there is an OpenScape Enterprise voice solution that can address the multiple priorities of investment protection, reducing operational expenses, and improving employee productivity.

Investment protection means lifetime license portability between today’s voice platforms and future releases, reuse of HiPath 4000 equipment, including phones, and extending the life of 3rd Party TDM systems by providing OpenScape Enterprise applications deployed from a private cloud.

Some of the examples of how OpenScape Enterprise voice solutions can reduce operational expenses are:

■■ Consolidation of a network of legacy systems into a private cloud with OpenScape Branch providing remote office survivability

■■ Consolidation of IT servers and reduced energy costs with virtualization

■■ Centralized administration for network routing and dial plans

■■ Zero touch deployment and maintenance services across applications and network elements

■■ Replacing expensive PSTN trunks with SIP Trunking from OpenScape Session Border Controller

■■ IP Least Cost Routing reducing overall PSTN toll and long distance charges

OpenScape Enterprise voice solutions provide the foundation for OpenScape Enterprise unified communications and collaboration applications, which greatly increase employee productivity. Because OpenScape Enterprise voice solutions are built on open standards, third party unified communications applications from companies like Google and Microsoft are supported, leaving the choice in productivity tools with the enterprise.

Investment protection, reduced operating expenses, and increased employee productivity all add up to a quick return on investment for OpenScape Enterprise voice solutions.

OpenScape Enterprise Voice Solutions - choose your path

“As well as getting the most from the budget, IT solutions also need to deliver a practical, perceptible added value. The only way to achieve the set efficiency goals is with maximum user acceptance. That is precisely what the Siemens Enterprise Communications solution delivers”.

Matthias Geirhos, Head of IT, FORUM MEDIA GROUP GMBH 2012

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OpenScape Enterprise Voice Volutions

OpenScape Enterprise voice solutions are the foundation for your future all IP Network. Flexible deployment options are based on your business needs allowing you to protect existing investments, reduce operational expenses and increase employee productivity.

A virtualized architecture for software applications is one of the most recent data center innovations. Virtualization allows multiple software applications to run as virtual machines independent of the underlying hardware. This can increase server hardware utilization by 50% to 70%. Another key benefit of virtualization server consolidation – directly lowering costs for energy and maintenance.

The OpenScape Enterprise portfolio of applications makes extensive use of virtualization architecture. The extensive use of virtualization within the OpenScape Enterprise portfolio makes possible more efficient, lower cost, private cloud solutions.

OpenScape Enterprise Voice Solutions – ready for a virtualized environment

✔ Data Center Ready

✔ Virtualized for Green IT

✔ Private Cloud Deployment

■■ Voice

■■ Branch

■■ Session Border Controller

■■ UC Application

■■ Web Collaboration

■■ Contact Center

■■ Xpressions

■■ Common Management Platform

■■ User Management

■■ Fault Management

■■ Deployment Service

■■ Media Server

■■ Concierge

■■ Mobile Façade Server

Data Center Innovation Virtualization

Openscape Portfolio

Extensive Virtualization of OpenScape Portfolio

Single Server

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VM - Virtual Machine (App + OS)

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App App App App

VM VM VM VM VM

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Security built-in, reliability, scalability are the keys to a strong foundation for enterprise communications. OpenScape Enterprise voice solutions are designed with these key requirements in mind.

OpenScape Session Border Controller, a dramatically lower cost solution for enterprise SIP Trunking, can save from 40% to 60% on PSTN connectivity charges. OpenScape Branch provides a robust, feature rich survivable branch office solution allowing consolidation and retirement of legacy PBX systems.

OpenScape Voice and HiPath 4000 are industry leading voice solutions. Both solutions offer flexible starting points in moving to an all IP network based on the customers needs. Lifetime License portability makes any starting point a secure investment.

OpenScape Enterprise voice solutions allow CIOs a higher level of comfort as they take on the task of building an all IP communications network.

A foundation of strength for the all IP Network

HiPath4000

License Portability

OpenScapeVoice

OpenScape Voice

■■ 100% call fail over support in the event of a single node failure

■■ Secure billing records

■■ Geographical Redundancy for simplified disaster recovery planning

■■ Data Center ready, virtualized application deployed on commercial servers

■■ Industry leading scalability with up to 500,000 users

■■ Multitenant capable, supporting Hosted / Public Cloud offerings

■■ Subscription based licensing for “pay as you grow” strategy

■■ Security built in – 3rd Party verification against outside attacks

✔ Carrier Grade Reliability

✔ Unsurpassed scalability

OpenScape Session Border Controller

■■ Disruptive Innovation for Session Border Controller

■■ Extends SIP-based applications beyond the boundary of the enterprise network

■■ Data Center ready and virtualized application deployed on commercial servers

■■ Delivering low cost per SIP Session

■■ Allows businesses to leverage additional disruptive technologies like SIP Trunking and Skype Connect™

■■ Centralized deployment to ensure best cost routing options, lowering communications costs by as much as 50% to 80%

■■ Secure voice and data communications for Home / Remote workforce

■■ Secure voice and data communications to Remote Branch Offices

■■ “Zero Touch” maintenance increasing operational efficiency

■■ SIP-aware firewall for media connections

■■ Security built in and verified by a 3rd

Party security certification lab

✔ Cost effective and secure communications for the “anywhere” workers

OpenScape Branch

■■ Industry leading survivable remote branch solution for feature richness and integrated capabilities

■■ Secure and reliable communications with support for VPN, IPSec, integrated Firewall, Encrypted SIP and management signaling

■■ Billing and Call Detail Recording in Survivability Mode

■■ Integrated Media Server for local conferencing, tones and announcement making it an “Active” remote reducing network bandwidth costs and improving performance

■■ Integrated, cost effective analog adaptor for support legacy equipment support

■■ Integrated, cost effective PSTN Gateway for PRI support

■■ Integrated Firewall for security

■■ Integrated Session Border Controller for local SIP trunking

■■ Zero Touch” maintenance increasing operational efficiency

■■ Security built in – 3rd Party verification against outside attacks

✔ Cost effective and feature rich survivable branch office

✔ Increased business continuity

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HiPath 4000

■■ Addresses both traditional and advanced voice communication requirements

■■ Flexible deployment options (software only or hardware software)

■■ Part of the OpenScape Enterprise portfolio offering advanced communications and team applications

■■ OpenScape Web Collaboration

■■ OpenScape Video

■■ OpenScape Contact Center

■■ Industry leading DECT solution

■■ OpenScape Flex Licensing allows portability between OpenScape Enterprise voice solutions (OpenScape Voice / HiPath 4000)

✔ Stepwise transition of legacy network

✔ Protected investment

✔ OpenScape Enterprise applications

When Stahlgruber wanted to modernize their communications infrastructure they turned to Siemens Enterprise Communications to deliver a solution that would meet requirements for improving customer service, reducing FAX transmission costs, and support a DECT wireless solution. In addition Stahlgruber recognized the need to take advantage of new applications that would continue to improve employee performance, reduce costs, strengthen their ability to serve their customers better, and therefore give them a competitive advantage. Most importantly, Stahlgruber wanted to understand how they could take advantage of their current HiPath 4000 investment.

With investment protection a key requirement, OpenScape Enterprise voice solution provided:

■■ Porting of HiPath 4000 licenses to OpenScape voice leveraging software license investment

■■ Re-use of HiPath 4000 systems as PSTN gateways leveraging connectivity investment

■■ Continued support of the HiPath 4000 DECT solution for users in a manufacturing area.

The added benefits were increased reliability and disaster recovery solution with OpenScape Enterprise deployed as geographically separated nodes, and OpenScape Voice providing IP-Least Cost Routing to reduce the overall communications costs.

Customer Case Study: Stahlgruber

“With applications such as the OpenScape UC Application and OpenScape Web Collaboration, the cooperation across sites has become much easier. It has additionally brought a competitive advantage due to less business travel, lower costs and a better CO2 balance.”

Christian Czech, Head of Network at STAHLGRUBER

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Siemens Enterprise Communications is a leading global provider of unified communications (UC) solutions and network infrastructure for enterprises of all sizes. Leveraging 160 years of experience, we deliver innovation and quality to the world’s most successful companies, backed by a world-class services portfolio which includes international multi-vendor managed and outsourcing capabilities.

Our OpenScape communications solutions provide a seamless and efficient collaboration experience – on any device – which amplifies collective effort and dramatically improves business performance.

Together, our global team of UC experts and service professionals set the standards for a rich communications experience that empowers teams to deliver better results.

Siemens Enterprise Communications is a joint venture of The Gores Group and Siemens AG, and includes Enterasys Networks, a provider of network infrastructure and security solutions, creating a complementary and complete enterprise communications solutions portfolio.

For more information, please visit:

www.siemens-enterprise.com or www.enterasys.com

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Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG.

© 2013 Siemens Enterprise Communications GmbH & Co. KG

Hofmannstr. 51 D-80200 Munich, 03/2013

The information provided in this solution brief contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. OpenScape, OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.

OpenScape Enterprise Voice Solutions

Foundation for Success

No matter what stage of planning the all IP Network for your company Siemens Enterprise Communications is ready to help guide you with an OpenScape Enterprise voice solution that fits your needs. Investment protection, reducing operational expenses and improving employee productivity are all possible with OpenScape Enterprise Voice solutions.

Visit our website at www.siemens-enterprise.com to access our large enterprise savings calculator that will help you understand the potential savings that come from moving your enterprise to an all IP Network based on OpenScape Enterprise voice solutions.