OpenERP Implementation Assistance - Customers

OpenERP Implementation Assistance

MAXIME GLORIEUX, HEAD OF SAAS & IA

The OpenERP out-of-the-box

project approach

Agenda

What is an OpenERP Implementation Assistance ?

Implementation Assistance project steps Analysis

Onsite training

Configuration

Customization

Control of the configuration

Maintenance

Responsibilities

Implementation Assistance budgetary offer example

Who is it for ?


It is an out-of-the-box/standard OpenERP

system deployment that involves the

customer in the configuration of the

database.

Project duration ?3 month objective

Onsite/online ?Customer’s choice

Maintenance & migration ?Included in the proposal



Project steps

1) We analyse the customer needs & an action plan

2) Customer gets trained onsite

3) Customer configures his system with an onsite support

4) We customize the system on more complex standard adaption requirements

5) We control the configuration

6) The system is deployed into production and an OpenERP Enterprise contract is put in place for onsite

AnalysisOnsite

trainingConfig-ration

Customi- zation

Verifica- tion

Mainte-nance


Project steps – Analysis

The analysis will define what will need to be done:

• The list of modules to install

• Key configuration steps

• A series of advices to setup the application according to your needs

• The list of menus you will have to configure and an explanation on how to configure each of them.

AnalysisOnsite


Customi- zation

Verifica- tion

Mainte-nance


Project steps – On site training

Competency transfers are provided onsite by an expert from our certified consultant network:

• Our expert will show you how to configure and use OpenERP for each part of your company management

AnalysisOnsite


Customi- zation

Verifica- tion

Mainte-nance


Project steps – Configuration

You do the configuration of OpenERP according to our advices and list of menus to configure.

Our expert from our certified consultant network can be available for an onsite intervention if more onsite support is needed. We also help you by providing phone, email, livechat support.

AnalysisOnsite


Customi- zation

Verifica- tion

Mainte-nance


Project steps – Customization

AnalysisOnsite


Customi- zation

Verifica- tion

Mainte-nance


Project steps – Control of the configuration

Once configuration and customization have been made, we control the system to make sure everything correctly set up.

AnalysisOnsite


Customi- zation

Verifica- tion

Mainte-nance


Project steps – Maintenance

In order to efficiently work together, the whole configuration process is made on an OpenERP online instance we have setup for you. Once your instance is ready, you can choose to use it online or install it on your own server.

AnalysisOnsite


Customi- zation

Verifica- tion

Mainte-nance

OpenERPProject management/coordination role

OpenERP PartnerOnsite presence and support role

initial analysisadvanced adaptations (reports, views, workflows)control of the configuration+L2 support

configuration

onsite training/competency transfers+L1 support

OpenERP Implementation AssistanceResponsibilities

Who ? What ?

CustomerSystem configuration


Budgetary offer


Who is it for ?

Companies willing to be involved in their ERP implementation in order to optimize its investment

Company needs fully covered or min 80% by default/in standard

Limited budget

Urgent need to deploy a system

Questions/END

THANK YOU

OpenERP Implementation Assistance - Customers

Business

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