Open Scan - Billtrustmktg.billtrust.com/rs/billtrust/images/Open-Scan-Uline-Webinar-Aug...Open Scan...
Transcript of Open Scan - Billtrustmktg.billtrust.com/rs/billtrust/images/Open-Scan-Uline-Webinar-Aug...Open Scan...
BILLTRUST
Open Scan
Presented By:Tim Ray & Kurt Albright | August 21, 2014
End-to-End Invoice-to-Cash Solutions
Open Scan Summary & Uline Case Study
Introductions
Timothy F. Ray joined Open Scan in 2007. During his tenure at Open Scan, Tim has led the organization in sales by closing opportunities with many Fortune 500 companies. He has built a top notch sales organization resulting in better forecasting, increased sales, and growth for the company.
Prior to Open Scan, Tim founded a commercial lending organization that focused on serving small to medium-sized businesses. As well, Tim was the Director of Western U.S. and Latin America Sales at Moldflow Corporation, the leading provider of CAD/CAE software products and services. While at Moldflow, he was responsible for building the sales organization from the ground up and developing a reseller network in Latin America.
Tim has a Bachelor of Arts Degree in Business Administration, including the Completion of Entrepreneurial Studies Program from the Department of Economics and Business at Washington & Jefferson College in Washington, PA. Tim and his wife live in Denver, CO, with their two children.
Timothy F. Ray Vice President of Sales
Open Scan, a Division of Billtrust
Introductions
Kurt has led commercial credit teams of various sizes for 25 years. He has broad experience in employee development, process engineering and automation, financial analysis and collection management. Automation of Credit, Collection and Cash Application functions has been an area of focus with several automation systems successfully implemented. He is an expert in the commercial bankruptcy process, having been a member of several significant creditors’ committees and has led escheatment initiatives.
Kurt currently leads the Credit, Collection and Cash Application teams, consisting of 70 employees, at Uline Shipping Supplies, a $2B privately held B2B distributor. His teams are responsible for Order to Cash and manage an A/R portfolio of approximately $250MM. Additionally, he has been instrumental in selling management on the importance of robust escheatment efforts and policies.
Prior to joining Uline, Kurt held credit positions of increasing responsibility at RR Donnelley over an 18 year period. He is currently on the Board of Directors of NACM Connect and is an active member of the CRF and ACE groups. Kurt holds a Bachelor of Science degrees in Economics and Business Administration from Carroll University. He resides in Gurnee, IL with his wife and daughter.
Kurt Albright, CICPDirector of Credit & Collections
Uline, Inc
Agenda
Open Scan & Billtrust Connect
A/R Business Challenges
Cash Application Evolution
Payment Channels & Core System
Uline’s Story
Question & Answer
Founded in 1998Denver, CO
Software-as-a-Service Development Company
Enterprise solutions Wholesale environment Accounts receivable
Delivering industry-defining automation technology toFortune 1000 companies.”
The leader in
financial workflow
automation for
accounts receivable
with proven success
in the market for
more than 16 years.
“
About Open Scan
Overview
Our Mission is to
CompaniesTo TheirCustomersand Their Cash
InvoicePRESENTMENT
InvoicePAYMENT
CASH APPLICATION
YOUR COMPANY
Customers
Cash
- Secure, branded portals to support online payment- Capture payments from all sources - Lockbox, Bank, ACH, Wire- Consolidate and apply to ERP- Seamlessly handle “de-coupled” payments
INVOICE PRESENTMENT
SUPPLIER
PAYMENT CYCLE MANAGEMENT
- Sends invoices to buyers across multiple channels based on preferences- Timely and accurate delivery with tracking- Linking to AP Systems
BUYERSPayment and Cash Application
Strategic Management of Last Mile of O2C
- Capture payments from all sources - Lockbox, Bank, ACH, Wire- Consolidate and apply to ERP- Seamlessly handle “de-coupled” payments
80-85%
15-20%- Secure, branded portals to support online payment
Invoice Delivery
SUPPLIER
PAYMENT CYCLE SOLUTION
- Sends invoices to buyers across multiple channels based on preferences- Timely and accurate delivery with tracking- Linking to AP Systems
BUYERS
A/R Business Challenges
Processing payments is more complex and labor intensive
Payment types are diversifying
B2B paper checks are not going away
Decoupled remittances are growing with electronic payments
Unauthorized deductions are growing
Inefficient ways to process receivables: Lockbox processing
In-house processing
Manual electronic payment processing
Savings
100% elimination of data entry costs
50-75% resource reallocation
40-50% reduction in exceptions
1-3 Days Receivables Outstanding reduction
Technology helps world-class
corporations achieve:
Process Improvements
Cash application
Deduction management
Collections
More timely and accurate data into ERPs
Cash Application Evolution
Average Payment Volume Vs. Value
Payment volume10%
80%
10% ElectronicsLockboxRemote
Electronic volumes are low but
increasing.
Payment value ($)
30%
65%
5% ElectronicsLockboxRemote
Many of your most valuable customers
are moving toward electronics.
Current lockbox
35%
65%
ExceptionsAutopost
5 FTEs processing exceptions
$16,000/month in data entry fees
1.5 days to fully post
$17,000/month payroll
Open Scan automation
15%
85%
ExceptionsAutopost
1 FTE processing exceptions
$0.00 - no data entry fees
Same-day posting
$3,300/month payroll
Automation & Work Reduction - Lockbox
Current process
100%
0% ExceptionsAutopost
3 FTEs keying data
$11,250 /month in payroll
3 days to fully post
Open Scan automation
15%
85%
ExceptionsAutopost
1 FTEs processing exceptions
$3,750 /month in payroll
Same-day posting
Automation & Work Reduction - Electronics
Traditional Lockbox Process
arrives at
bank
Mail opened
and contents
scanned
Checks
deposited
Remit and check
images transmitted
to web
Banklockbox Exceptions handled
next day
Lockbox autopost
transmitted to corporate
60-70% Autopost
Industry Average
Corporate
Bank keying
(monthly costs)
100K invoice line items
20 characters per lineX
X
$0.01 per keystroke
$20,000 per month
A/R System
Manual keying
from image
ACH & CTX
/CCD+
ACH
WiresClient’s A/P SystemPayers
EDI
All electronic payment remittances are
matched manually
Mailed
payments
arrive at
bank
Mail items
opened and
contents
scanned
All funds
deposited
Lockbox
ERP Open A/R file
Client’s A/P
System
Payers
EDI 820, ACH, & Wire
Transmitted
Payer
emails
decoupled
remits
Remit and checks
images
transmitted
EDI
Corporate
ACH & CTX
/CCD+
ACH
Wires
Open Scan Process
Dynamic
Receivables
About Uline
Background
Company started in a garage
Uline started with one product, the H-101 carton sizer in 1980, and it's still in the Uline catalog today.
Now, headquartered in Pleasant Prairie, Wisconsin
$3 billion dollar company with more than 3,500 employees
Distribution centers in seven U.S. locations as well as locations in Mexico and Canada.
Uline’s Situation
In-house processing
9 full time employees
4 part time employees
300,000 line items a month
Planning on growth
Uline’s Goals & Results
Goals
Prep for growth
Improve
Performance
Cut costs in the
department
Results
Significant improvement
in matching rates
(automation)
Faster Cash Application
50% reduction in Cash
Application staffing
requirements
Questions for Kurt & Tim
Key Takeaways
Increase performance & efficiency
Reduce bank lockbox fees & in-house staffing costs
Improve posting time and receivables data quality
Maximize hit/match rates
Reduce errors and exception items
Automate EDI 820s and decoupled electronic payments
Increase productivity and streamline complex processes
Process deductions automatically
Apply cash across multiple divisions and easily handle parent/child transactions
Integrate easily with your bank & ERP Systems
Some of our Cash Application Clients
Thank you for joining us today