Monthly Open MeetingsSupporting

the Mentor/Mentee Relationship

April 2015

Introduction by Dawn Repoli - Director of Program Management Facilitator of WINiT Mentor Program

On behalf of my partners, Dee and Cindy and our entire Mentoring and Coaching committee, congratulations on being part of the

WINiT Pilot Mentor Program!

Our research indicates that the key to a successful Mentor/Mentee relationship is based on two fundamental components:

STRUCTURE and CLARITY: Ensuring the timeline, roles and responsibilities of the Mentor and the Mentee are clearly defined.

This was covered in the launch of the program and the documentation and training modules provided to participants.

RESOURCES TO FACILITATE CONVERSATION: Tools are needed in order to ignite the conversations and provide support and resources to the relationship.

• This will be provided in the form of Open Meetings and document distribution which will include exercises, thought-provoking topics, articles, videos and a support group to

provide all the tools needed regardless of where you are in your relationship.

MENTORING AND COACHING COMMITTEEGuide the WINiT Pilot Mentor Program and

foster improvements and relationships

Co-Chairs Co-Coordinators Advisor_______________Dee Runyan *Kellen Brink * Tony D’Astolfo *Cindy Shumate *Krissy Herman *

Administrator: Lisa Hoehn

Members

Toni Bonnette-Verdi Patty LittleMara Eisenbaum Carol Ann Salcito *Marianne Goodman Harriet WashburnDenise Haeussler Barbara Shanly *Lindsay Hargraves Linda SenigagliaDana Rixter

Today’s Theme• Listening, not imitation, may be the sincerest

form of flattery.” ~ Joyce Brothers

• When we aren't curious in conversations we judge, tell, blame and even shame, often without even knowing it, which leads to conflict. ~Kirsten Siggins

• Good decisions can turn into disasters when communicated poorly. ~Dianna Booher

• To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication of others. ~Tony Robbins

Communicating

Definitions:

Communicate:

share or exchange information, news, or ideas

S.T.A.R. – Situation. Task. Action. Results.

• Ask your Mentee to describe a Situation they would like to discuss• The Task they had set out to achieve• The Actions they took• The Results

The S.T.A.R. framework can be used by the Mentor to provide input and guidance on the discussion - how they would suggest approaching a similar situation in the future to achieve different or improved results.

Mixing Four Generations in the Workplace- http://www.slideshare.net/crystalaolig/generational-posturing-worksheets

http://www.generationsatwork.com/articles_millennials_at_work.php

http://www.forbes.com/sites/jacquelynsmith/2012/09/13/how-millennials-work-differently-from-everyone-else/

More Discussion on Generational Communication: Who Are the Millennials?

Talking Points• “What’s My Communication Style” assessment: Take this and discuss

in your next meeting

http://www.hrdqstore.com/Whats-My-Communication-Style-Online-Assessment-Individual-Registration_p_1251.html

~The online assessment costs $25 per person

• How do I overcome communicating with a person that is not willing to accept that we have different styles and/or generational expectations?

• How do I measure my growth in understanding and executing the lessons learned in this presentation and discussions with my mentor/mentee?

Literary Resources

Mastering Communication at Work: How to Lead, Manage, and Influence

By Ethan F. Becker and Jon Wortmann

Shut Up and Say Something: Business Communication Strategies to Overcome

Challenges and Influence ListenersBy Karen Friedman

Articles

• Tips on Public Speaking and the Importance of Public Speaking:

– http://startupcollective.com/7-tips-to-become-a-more-confident-public-speaker/inf_contact_key=840a0fe260a762aa687626cdc99aa58b9f2b60adc6aef78c0eaf55edf9ac6c0e

• Effective Communication PPT:

– http://www.slideshare.net/effectivecommunication/cs-final-ppt-11938630?related=1

• How To Communicate Effectively At Work

– http://www.forbes.com/sites/susanadams/2011/11/21/how-to-communicate-effectively-at-work/

Tutorial Video Links

1. Remember V A K = Visual- Auditory –Kinesthetic

“How To Relate to Different Communication Styles”

https://www.youtube.com/watch?v=6DGrb8QTpR4

2. “ Intergenerational Communications in the Workforce”https://www.youtube.com/watch?v=1iK9UqIELfE

Open Group Discussion

In each Open Meeting, we will have an open discussion and share experiences to benefit

other participants and ascertain the topics and resources needed for our next call.

If you are not comfortable sharing in this forum, please send your thoughts to Dawn directly:

Dawn.Repoli@WomenInTravel.org